For a couple of years now, I haven't been able to get the Chat to work.
I'm thinking somewhere along the line my ZoneAlarm is blocking the port needed for Chat. My problem is I don't know what port that is. Please inform me on this subject.
John Kidwell
Are you referring to?
a) ANSI/Telnet
b) WcNav
c) HTTP
If you are referring to HTTP wcWeb then to the best of my recollection the only ports in play are:
HTTP
HTTPS
Telnet (Java)
You can confirm the above by downloading SysInternals
http://technet.microsoft.com/en-US/sysinternals
and launching TCPVIEW.EXE
Most issues on the HTTP side having nothing to do with ports and come down to issues with local Java Runtime installs and/or browser specific plugins.
I would make sure you have the latest version of Java and test with at
least IE and Chome as Firefox can sometimes be problematic. Watch for any browser plugin failure or warning popups.
On 6/22/2013 10:07 AM, JOHN KIDWELL wrote to ALL:
For a couple of years now, I haven't been able to get the Chat to work. I'm thinking somewhere along the line my ZoneAlarm is blocking the port needed for Chat. My problem is I don't know what port that is. Please inform me on this subject.
John Kidwell
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