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  • Wildcat Server Crash

    From PRISOCKB@1:124/5013 to All on Thu Jan 31 19:12:12 2019
    Date: Tue, 09 Jul 2013 21:06:50 -0400
    From: PRISOCKB
    To: HECTOR SANTOS
    Subject: Wildcat Server Crash
    Newsgroups: win.server.program
    Message-ID: <1373418410.32.0@winserver.com>
    X-WcMsg-Attr: Rcvd
    X-Mailer: Wildcat! Interactive Net Server v7.0.454.5
    Lines: 29

    Hi Everyone
    Last week we experienced 2 separate crashes on two separate days where
    the Wildcat online controller froze or crashed.
    I am not sure why it crashed and was hoping that by posting the log here
    maybe someone might be able to give me some indication of what the issue
    may be

    So here is the event from the WCFTP.log file
    20130706 22:04:11 (00038812) * Node: 13 IP: static-74-40-199- 226.br1.mrtn.wv.frontiernet.net [74.40.199.226]
    20130706 22:04:12 (00038812) exception code: C0000005
    20130706 22:04:12 (00038812) exception addr: FFFFFFFF
    20130706 22:04:12 (00038812) {caught exception}

    And at this time the system froze.
    I looked in the server logs for the server and found this for the same
    time
    Faulting application wconline.exe, version 6.2.452.1, faulting module ntdll.dll, version 5.2.3790.4937, fault address 0x0002a5c4.

    This exact same thing happend before back in december, same exception
    addr and code. I dont see anything in the actual server logs it just
    seems to have something to do with the Wildcat Software.

    Hector / Anybody have any idea what the issue might be?

    Thank You
    Larry

    --- Platinum Xpress/Win/WINServer v3.1
    * Origin: Prison Board BBS Mesquite Tx //telnet.RDFIG.NET www. (1:124/5013)
  • From HECTOR SANTOS@1:124/5013 to All on Thu Jan 31 19:12:12 2019
    Date: Wed, 10 Jul 2013 11:25:03 -0400
    From: HECTOR SANTOS
    To: PRISOCKB
    Subject: RE: Wildcat Server Crash
    Newsgroups: win.server.program
    Message-ID: <1373469903.32.1373418410@winserver.com>
    References: <1373418410.32.0@winserver.com>
    X-WcMsg-Attr: Rcvd
    X-Mailer: Wildcat! Interactive Net Server v7.0.454.5
    Lines: 50

    Its hard to tell from this report, but have you do any maintenance? Like
    run WCREPAIR and reindex the Files Library database? Are you doing any
    WCX application via FTP with an optional custom FTPSCANFILE.WCX app? If
    so, check to see if you also have any WCHOSTFAULT.LOG recordings of the
    event.

    If you have not done any WCREPAIR, and you are using Wildcat! for many file transfers with your users where files are constantly uploaded, downloaded
    and also deleted, you should have a regular scheduled event to shutdown wildcat and do a WCREPAIR /AUTO to clear and purge the deleted record
    entries.

    Hope this info helps

    --
    HLS


    On 7/9/2013 9:06 PM, PRISOCKB wrote to HECTOR SANTOS:

    Hi Everyone
    Last week we experienced 2 separate crashes on two separate days where
    the Wildcat online controller froze or crashed.
    I am not sure why it crashed and was hoping that by posting the log here maybe someone might be able to give me some indication of what the issue
    may be

    So here is the event from the WCFTP.log file
    20130706 22:04:11 (00038812) * Node: 13 IP: static-74-40-199- 226.br1.mrtn.wv.frontiernet.net [74.40.199.226]
    20130706 22:04:12 (00038812) exception code: C0000005
    20130706 22:04:12 (00038812) exception addr: FFFFFFFF
    20130706 22:04:12 (00038812) {caught exception}

    And at this time the system froze.
    I looked in the server logs for the server and found this for the same
    time
    Faulting application wconline.exe, version 6.2.452.1, faulting module ntdll.dll, version 5.2.3790.4937, fault address 0x0002a5c4.

    This exact same thing happend before back in december, same exception
    addr and code. I dont see anything in the actual server logs it just
    seems to have something to do with the Wildcat Software.

    Hector / Anybody have any idea what the issue might be?

    Thank You
    Larry


    --- Platinum Xpress/Win/WINServer v3.1
    * Origin: Prison Board BBS Mesquite Tx //telnet.RDFIG.NET www. (1:124/5013)
  • From PRISOCKB@1:124/5013 to All on Thu Jan 31 19:12:12 2019
    Date: Wed, 10 Jul 2013 13:45:38 -0400
    From: PRISOCKB
    To: HECTOR SANTOS
    Subject: RE: Wildcat Server Crash
    Newsgroups: win.server.program
    Message-ID: <1373478338.32.1373469903@winserver.com>
    References: <1373469903.32.1373418410@winserver.com>
    X-WcMsg-Attr: Rcvd
    X-Mailer: Wildcat! Interactive Net Server v7.0.454.5
    Lines: 76

    Thank You for your response.
    Nothing in the WCHostfault.log file about this event.
    Is there a document on the site anywhere that would tell me how to
    schedule wcrepair?
    Also is there a doc that would tell me how to reindex the file library database?

    Thank you
    Larry

    On 7/10/2013 11:25 AM, HECTOR SANTOS wrote to PRISOCKB:

    Its hard to tell from this report, but have you do any maintenance?
    Like
    run WCREPAIR and reindex the Files Library database? Are you doing
    any
    WCX application via FTP with an optional custom FTPSCANFILE.WCX app?
    If
    so, check to see if you also have any WCHOSTFAULT.LOG recordings of
    the
    event.

    If you have not done any WCREPAIR, and you are using Wildcat! for many
    file
    transfers with your users where files are constantly uploaded,
    downloaded
    and also deleted, you should have a regular scheduled event to
    shutdown
    wildcat and do a WCREPAIR /AUTO to clear and purge the deleted record entries.

    Hope this info helps

    --
    HLS


    On 7/9/2013 9:06 PM, PRISOCKB wrote to HECTOR SANTOS:

    Hi Everyone
    Last week we experienced 2 separate crashes on two separate days
    where
    the Wildcat online controller froze or crashed.
    I am not sure why it crashed and was hoping that by posting the log
    here
    maybe someone might be able to give me some indication of what the
    issue
    may be

    So here is the event from the WCFTP.log file
    20130706 22:04:11 (00038812) * Node: 13 IP: static-74-40-199- 226.br1.mrtn.wv.frontiernet.net [74.40.199.226]
    20130706 22:04:12 (00038812) exception code: C0000005
    20130706 22:04:12 (00038812) exception addr: FFFFFFFF
    20130706 22:04:12 (00038812) {caught exception}

    And at this time the system froze.
    I looked in the server logs for the server and found this for the
    same
    time
    Faulting application wconline.exe, version 6.2.452.1, faulting
    module
    ntdll.dll, version 5.2.3790.4937, fault address 0x0002a5c4.

    This exact same thing happend before back in december, same
    exception
    addr and code. I dont see anything in the actual server logs it just seems to have something to do with the Wildcat Software.

    Hector / Anybody have any idea what the issue might be?

    Thank You
    Larry



    --- Platinum Xpress/Win/WINServer v3.1
    * Origin: Prison Board BBS Mesquite Tx //telnet.RDFIG.NET www. (1:124/5013)
  • From HECTOR SANTOS@1:124/5013 to All on Thu Jan 31 19:12:12 2019
    Date: Wed, 07 Aug 2013 20:18:35 -0400
    From: HECTOR SANTOS
    To: PRISOCKB
    Subject: RE: Wildcat Server Crash
    Newsgroups: win.server.program
    Message-ID: <1375921115.32.1373478338@winserver.com>
    References: <1373478338.32.1373469903@winserver.com>
    X-WcMsg-Attr: Rcvd
    X-Mailer: Wildcat! Interactive Net Server v7.0.454.5
    Lines: 81

    WCREPAIR is used to reindex the databases.

    On 7/10/2013 1:45 PM, PRISOCKB wrote to HECTOR SANTOS:

    Thank You for your response.
    Nothing in the WCHostfault.log file about this event.
    Is there a document on the site anywhere that would tell me how to
    schedule wcrepair?
    Also is there a doc that would tell me how to reindex the file library database?

    Thank you
    Larry

    On 7/10/2013 11:25 AM, HECTOR SANTOS wrote to PRISOCKB:

    Its hard to tell from this report, but have you do any maintenance?
    Like
    run WCREPAIR and reindex the Files Library database? Are you doing
    any
    WCX application via FTP with an optional custom FTPSCANFILE.WCX app?
    If
    so, check to see if you also have any WCHOSTFAULT.LOG recordings of
    the
    event.

    If you have not done any WCREPAIR, and you are using Wildcat! for many
    file
    transfers with your users where files are constantly uploaded,
    downloaded
    and also deleted, you should have a regular scheduled event to
    shutdown
    wildcat and do a WCREPAIR /AUTO to clear and purge the deleted record entries.

    Hope this info helps

    --
    HLS


    On 7/9/2013 9:06 PM, PRISOCKB wrote to HECTOR SANTOS:

    Hi Everyone
    Last week we experienced 2 separate crashes on two separate days
    where
    the Wildcat online controller froze or crashed.
    I am not sure why it crashed and was hoping that by posting the log
    here
    maybe someone might be able to give me some indication of what the
    issue
    may be

    So here is the event from the WCFTP.log file
    20130706 22:04:11 (00038812) * Node: 13 IP: static-74-40-199- 226.br1.mrtn.wv.frontiernet.net [74.40.199.226]
    20130706 22:04:12 (00038812) exception code: C0000005
    20130706 22:04:12 (00038812) exception addr: FFFFFFFF
    20130706 22:04:12 (00038812) {caught exception}

    And at this time the system froze.
    I looked in the server logs for the server and found this for the
    same
    time
    Faulting application wconline.exe, version 6.2.452.1, faulting
    module
    ntdll.dll, version 5.2.3790.4937, fault address 0x0002a5c4.

    This exact same thing happend before back in december, same
    exception
    addr and code. I dont see anything in the actual server logs it just seems to have something to do with the Wildcat Software.

    Hector / Anybody have any idea what the issue might be?

    Thank You
    Larry




    --- Platinum Xpress/Win/WINServer v3.1
    * Origin: Prison Board BBS Mesquite Tx //telnet.RDFIG.NET www. (1:124/5013)