Turning cameras off during virtual meetings can reduce fatigue
Date:
August 30, 2021
Source:
University of Arizona
Summary:
Feeling drained after a day of virtual meetings is worse for those
who keep their cameras on throughout those meetings, according to
new research. The study also shows the effects are often stronger
for women and newer employees.
FULL STORY ==========================================================================
More than a year after the pandemic resulted in many employees shifting
to remote work, virtual meetings have become a familiar part of daily
life. Along with that may come "Zoom fatigue" -- a feeling of being
drained and lacking energy following a day of virtual meetings.
==========================================================================
New research conducted by Allison Gabriel, McClelland Professor of
Management and Organizations and University Distinguished Scholar in
the University of Arizona Eller College of Management, suggests that
the camera may be partially to blame.
Gabriel's research, published in the Journal of Applied Psychology,
looks at the role of cameras in employee fatigue and explores whether
these feelings are worse for certain employees.
"There's always this assumption that if you have your camera on during meetings, you are going to be more engaged," Gabriel said. "But
there's also a lot of self-presentation pressure associated with
being on camera. Having a professional background and looking ready,
or keeping children out of the room are among some of the pressures."
After a four-week experiment involving 103 participants and more than
1,400 observations, Gabriel and her colleagues found that it is indeed
more tiring to have your camera on during a virtual meeting.
"When people had cameras on or were told to keep cameras on, they
reported more fatigue than their non-camera using counterparts,"
Gabriel said. "And that fatigue correlated to less voice and less
engagement during meetings. So, in reality, those who had cameras on
were potentially participating less than those not using cameras. This
counters the conventional wisdom that cameras are required to be
engaged in virtual meetings." Gabriel also found that these effects
were stronger for women and for employees newer to the organization,
likely due to added self-presentation pressures.
"Employees who tend to be more vulnerable in terms of their social
position in the workplace, such as women and newer, less tenured
employees, have a heightened feeling of fatigue when they must keep
cameras on during meetings," Gabriel said. "Women often feel the pressure
to be effortlessly perfect or have a greater likelihood of child care interruptions, and newer employees feel like they must be on camera and participate in order to show productiveness." Gabriel suggests that
expecting employees to turn cameras on during Zoom meetings is not the
best way to go. Rather, she says employees should have the autonomy to
choose whether or not to use their cameras, and others shouldn't make assumptions about distractedness or productivity if someone chooses to
keep the camera off.
"At the end of the day, we want employees to feel autonomous and supported
at work in order to be at their best. Having autonomy over using the
camera is another step in that direction," Gabriel said.
This research was co-authored by Eller doctoral student Mahira Ganster,
Kristen M. Shockley with the University of Georgia, Daron Robertson with Tucson-based health care services company BroadPath Inc., Christopher
Rosen with the University of Arkansas, Nitya Chawla with Texas A&M
University and Maira Ezerins with the University of Arkansas.
========================================================================== Story Source: Materials provided by University_of_Arizona. Original
written by Sofia Sanchez.
Note: Content may be edited for style and length.
========================================================================== Journal Reference:
1. Kristen M. Shockley, Allison S. Gabriel, Daron Robertson,
Christopher C.
Rosen, Nitya Chawla, Mahira L. Ganster, Maira E. Ezerins. The
fatiguing effects of camera use in virtual meetings: A within-person
field experiment.. Journal of Applied Psychology, 2021; 106 (8):
1137 DOI: 10.1037/apl0000948 ==========================================================================
Link to news story:
https://www.sciencedaily.com/releases/2021/08/210830092203.htm
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