• The risks of a remote session by a software vendor.

    From micky@21:1/5 to All on Fri Jul 4 10:55:50 2025
    XPost: alt.comp.os.windows-11

    I bought something that requires software. It installed and ran fine
    the first time on the no-longer in use win10, but only displays a little
    blue circle for 4 to 60 seconds, usually 4, on my new, main, win11
    laptop.

    I've written to the vendor, explained everything I did to debug and sent
    him copies of their error log.

    1) SO WHY DOES HE want to do a remote session? Is there debugging
    software that can be superimposed on an unmodified program that will
    give more information than the log does? That's the only reason I can
    think of where a remote session is better than the log****.

    2) Precautions:
    If I'm watching my monitor, can they be downloading things in background without my seeing?

    All of my sensitive information, bank account numbers, userids, and
    passwords are either in one email mailbox with an irrelevant name, or
    those involving money are in two files password protected by
    Libreoffice, and one other email in the outbox. Should I move all
    these to external storage and then disconnect that before I allow the
    session?

    Can they read a LibreOffice password**-protected file without the
    password?. **Which is only 5 letters long, because it was meant to
    stop the average thief who stole my laptop when I travel?


    I have a few little bur real reasons to think this guy is not legit,
    which I can explain if they are not considered off-topic.

    **** Seems to me the log should be enough and they won't learn anything
    from watching it run on my computer. If the log is not enough they need
    to change the program so it creates more log entries. But If they have
    a better debugging program, why not just send it to me and wait until I
    send back the log.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Paul@21:1/5 to micky on Fri Jul 4 18:46:25 2025
    XPost: alt.comp.os.windows-11

    On Fri, 7/4/2025 10:55 AM, micky wrote:
    I bought something that requires software. It installed and ran fine
    the first time on the no-longer in use win10, but only displays a little
    blue circle for 4 to 60 seconds, usually 4, on my new, main, win11
    laptop.

    I've written to the vendor, explained everything I did to debug and sent
    him copies of their error log.

    1) SO WHY DOES HE want to do a remote session? Is there debugging software that can be superimposed on an unmodified program that will
    give more information than the log does? That's the only reason I can
    think of where a remote session is better than the log****.

    2) Precautions:
    If I'm watching my monitor, can they be downloading things in background without my seeing?

    All of my sensitive information, bank account numbers, userids, and
    passwords are either in one email mailbox with an irrelevant name, or
    those involving money are in two files password protected by
    Libreoffice, and one other email in the outbox. Should I move all
    these to external storage and then disconnect that before I allow the session?

    Can they read a LibreOffice password**-protected file without the
    password?. **Which is only 5 letters long, because it was meant to
    stop the average thief who stole my laptop when I travel?


    I have a few little bur real reasons to think this guy is not legit,
    which I can explain if they are not considered off-topic.

    **** Seems to me the log should be enough and they won't learn anything
    from watching it run on my computer. If the log is not enough they need
    to change the program so it creates more log entries. But If they have
    a better debugging program, why not just send it to me and wait until I
    send back the log.

    Haven't I seen you in the

    "I won't pay a lot for this muffler"

    advert ? :-)

    I remember the one and only time a Muffler Shop
    fitted a reedy piece of crap on my car. That was all the
    advert I needed.

    If an idea seems bad on the surface, and bad after dinner,
    it's quite likely to be a bad idea. Especially after dinner.

    *******

    Spare disk, clean install, test the crappy software.

    Did it work ?

    Run Process Monitor. Set filter to <name of program> after the trace
    (all events are captured, setting the filter reduces visible noise).
    Perhaps during the blue circle interval, you can spot the program
    looking for something and getting "file not found" and so on.

    https://learn.microsoft.com/en-us/sysinternals/downloads/procmon

    It's normal, for programs to scan the registry and come back with
    "registry entry not found". The software has to deal with many
    environments.

    Having the program reading or scanning your Firefox
    files, your Bitcoin wallet, and so on, is NOT normal. And software
    should be turfed immediately if that happens.

    Maybe the product comes from a Black Hat, and the software
    never does more than make a blue circle. I trust your sense
    of OPSEC on this matter, as I know you don't download software
    from dark alleys.

    I can't think of a single good reason for anyone to remote
    into my computer. I can think of several bad reasons.

    Paul

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Alan K.@21:1/5 to micky on Fri Jul 4 21:23:16 2025
    XPost: alt.comp.os.windows-11

    On 7/4/25 10:55 AM, micky wrote:
    I bought something that requires software. It installed and ran fine
    the first time on the no-longer in use win10, but only displays a little
    blue circle for 4 to 60 seconds, usually 4, on my new, main, win11
    laptop.

    I've written to the vendor, explained everything I did to debug and sent
    him copies of their error log.

    1) SO WHY DOES HE want to do a remote session? Is there debugging software that can be superimposed on an unmodified program that will
    give more information than the log does? That's the only reason I can
    think of where a remote session is better than the log****.

    2) Precautions:
    If I'm watching my monitor, can they be downloading things in background without my seeing?

    All of my sensitive information, bank account numbers, userids, and
    passwords are either in one email mailbox with an irrelevant name, or
    those involving money are in two files password protected by
    Libreoffice, and one other email in the outbox. Should I move all
    these to external storage and then disconnect that before I allow the session?

    Can they read a LibreOffice password**-protected file without the
    password?. **Which is only 5 letters long, because it was meant to
    stop the average thief who stole my laptop when I travel?


    I have a few little bur real reasons to think this guy is not legit,
    which I can explain if they are not considered off-topic.

    **** Seems to me the log should be enough and they won't learn anything
    from watching it run on my computer. If the log is not enough they need
    to change the program so it creates more log entries. But If they have
    a better debugging program, why not just send it to me and wait until I
    send back the log.

    I'm a fan of honesty. Tell him you're paranoid about your PC, nothing against him (not
    that he needs to know). Ask what he wants to do and could you do it for him.

    --
    Linux Mint 22.1, Thunderbird 128.12.0esr, Mozilla Firefox 140.0.2
    Alan K.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to micky on Sat Jul 5 11:41:01 2025
    XPost: alt.comp.os.windows-11

    micky wrote:

    I bought something that requires software. It installed and ran fine
    the first time on the no-longer in use win10, but only displays a little
    blue circle for 4 to 60 seconds, usually 4, on my new, main, win11
    laptop.
    You haven't mentioned which remote software the vendor would like to
    use. The inbuilt "Quick Assist" is safe enough IMO, so you could
    suggest it ...

    1) you have to give permission for him to view your screen

    2) you would have to give a separate approval for him to have remote
    control of kbd/mouse.

    3) It doesn't allow copying on/off of files.

    4) If you're logged-in as a non-admin account, it won't allow running
    UAC programmes without your approval.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From micky@21:1/5 to alan@invalid.com on Sat Jul 5 13:55:02 2025
    XPost: alt.comp.os.windows-11

    In alt.comp.os.windows-10, on Fri, 4 Jul 2025 21:23:16 -0400, "Alan K." <alan@invalid.com> wrote:

    On 7/4/25 10:55 AM, micky wrote:
    I bought something that requires software. It installed and ran fine
    the first time on the no-longer in use win10, but only displays a little
    blue circle for 4 to 60 seconds, usually 4, on my new, main, win11
    laptop.

    I've written to the vendor, explained everything I did to debug and sent
    him copies of their error log.

    1) SO WHY DOES HE want to do a remote session? Is there debugging
    software that can be superimposed on an unmodified program that will
    give more information than the log does? That's the only reason I can
    think of where a remote session is better than the log****.

    2) Precautions:
    If I'm watching my monitor, can they be downloading things in background
    without my seeing?

    All of my sensitive information, bank account numbers, userids, and
    passwords are either in one email mailbox with an irrelevant name, or
    those involving money are in two files password protected by
    Libreoffice, and one other email in the outbox. Should I move all
    these to external storage and then disconnect that before I allow the
    session?

    Can they read a LibreOffice password**-protected file without the
    password?. **Which is only 5 letters long, because it was meant to
    stop the average thief who stole my laptop when I travel?


    I have a few little bur real reasons to think this guy is not legit,
    which I can explain if they are not considered off-topic.

    **** Seems to me the log should be enough and they won't learn anything
    from watching it run on my computer. If the log is not enough they need
    to change the program so it creates more log entries. But If they have
    a better debugging program, why not just send it to me and wait until I
    send back the log.

    I'm a fan of honesty. Tell him you're paranoid about your PC, nothing against him (not
    that he needs to know). Ask what he wants to do and could you do it for him.

    There's a lot to be said for that.

    I wrote him back late last night and agreed to it (though I still have
    54 hours to change my mind) and I asked what he could get from watching
    the shortcut get clicked on and the little blue circle that he coudlnt'
    get from the log. But i didnt' make it a condition that he answer.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Carlos E.R.@21:1/5 to Andy Burns on Sat Jul 5 20:18:52 2025
    XPost: alt.comp.os.windows-11

    On 2025-07-05 12:41, Andy Burns wrote:
    micky wrote:

    I bought something that requires software.  It installed and ran fine
    the first time on the no-longer in use win10, but only displays a little
    blue circle for 4 to 60 seconds, usually 4, on my new, main, win11
    laptop.
    You haven't mentioned which remote software the vendor would like to
    use.  The inbuilt "Quick Assist" is safe enough IMO, so you could
    suggest it ...

    1) you have to give permission for him to view your screen

    2) you would have to give a separate approval for him to have remote
    control of kbd/mouse.

    3) It doesn't allow copying on/off of files.

    4) If you're logged-in as a non-admin account, it won't allow running
    UAC programmes without your approval.

    There is software, designed for video conferencing, that just displays
    your desktop to others, so they can't do anything. I don't remember if
    they can point at something on the screen.

    For example, Jitsi.

    https://jitsi.org/

    --
    Cheers, Carlos.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From micky@21:1/5 to usenet@andyburns.uk on Sat Jul 5 15:08:43 2025
    XPost: alt.comp.os.windows-11

    In alt.comp.os.windows-10, on Sat, 5 Jul 2025 11:41:01 +0100, Andy Burns <usenet@andyburns.uk> wrote:

    micky wrote:

    I bought something that requires software. It installed and ran fine
    the first time on the no-longer in use win10, but only displays a little
    blue circle for 4 to 60 seconds, usually 4, on my new, main, win11
    laptop.

    You haven't mentioned which remote software the vendor would like to
    use.

    He didn't say. Looking now, I see that TeamViewer will transfer files
    and do it securely, but they mean secure from 3rd parties along the way,
    not from the guy it's being transferred from.

    The inbuilt "Quick Assist" is safe enough IMO, so you could
    suggest it ...

    So that would not allow downloading in background? Oh, you answer that
    below.

    1) you have to give permission for him to view your screen

    I don't mind that. Nothing on my screen that means anything private.

    2) you would have to give a separate approval for him to have remote
    control of kbd/mouse.

    Okay.

    3) It doesn't allow copying on/off of files.

    Even if he does have remote control, that it can't copy should be
    enough. He's not going to go, right in front of me, and find the few
    places with something private, and then... I guess if he did get to a
    page, he could take screen shots, but all the pages are more than one
    level deep. He won't get there in a way that looks accidental or normal debugging.

    ( The mailbox with userid's has 450 entries, only about 5 of which
    involve money. I don't really have 450 subscriptions. There was a crash
    and all previous versions of the same email that had been deleted got resurrected. I dont' know how it all works and I haven't had time
    enough and nerve enough to go through and delete them.
    The one big email with notes about everything still does have my
    credit card numbers, but they're not labeled and they're respaced to
    look like phone numbers. Maybe a computer could figure it out but he's
    not going to figure it out while looking.
    One of the two password-protected files is densely packed with stuff,
    but Winston says he can't read it, and he certainly can't without
    copying into his computer.)

    4) If you're logged-in as a non-admin account, it won't allow running
    UAC programmes without your approval.

    I dont' know if this ia UAC program or not. After it didnt' work, I
    checked the box, Run as Administrator, and now it displays the UAC
    permission request box, but per the log it runs no differently either
    way.

    I feel obliged to tell you about this page:
    Microsoft warns its Quick Assist app could expose Windows and macOS
    users to AI-driven tech support scams and "scareware" https://www.windowscentral.com/software-apps/microsoft-warns-quick-assist-could-expose-users-to-scams
    "While Microsoft is deploying countermeasures against scams, it still recommends internal alternatives, like Remote Help."

    Of course they mean people pretending to be Tech Support, not real tech
    support doing something bad. The company I'm dealing with seems like a
    big company, with quality products. Since I googled them about 1/3 or
    all the ads I see on youtube are from them. (It seems that's when it
    started. I've never had one company show me anywhere near as much advertising.) They have 50 high tech models of outdoor camera, all
    currently for sale, and not cheap, but everyone I write to has the same
    email address, support@company.com . They gave me a ticket number which
    I thought they would use to direct my emails to the right person, but
    the current guy does not use it. And someone else wrote me once, without
    using my ticket or my request number, to say, "We haven't heard from
    you, Problem solved?" even though I had written 2 more prior times to
    that same email address. One admitted to not getting an email I'd sent.
    One of them asked me to send a screen shot of the settings, but I'd
    already told them the program didn't open, so there are no settings. And
    now they want to watch while it again does not run. Stuff like that
    makes me feel like I'm dealing with 2 people separately, and that makes
    me nervous. OTOH, the 2nd guy never wrote again so maybe he really did
    turn it over to the 3rd. And of course the saying "Never attribute to
    malice that which can be adequately explained by stupidity" or
    incompetence.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to micky on Sat Jul 5 20:40:40 2025
    XPost: alt.comp.os.windows-11

    micky wrote:

    Microsoft warns its Quick Assist app could expose Windows and macOS
    users to AI-driven tech support scams

    They're just saying its up to *you* to decide if you trust the person
    offering support via a remote session.

    If you just want to demonstrate what's happening, you can do that, if
    you're speaking on the phone to them, they can ask you to do stuff, they
    can't do stuff without asking you to grant remote control.

    Don't leave them in control while you're not watching, they can't do
    file transfer, but they could e.g fire up an email client and send
    attachments to themselves, or fire up dropbox.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From micky@21:1/5 to usenet@andyburns.uk on Sat Jul 5 22:14:24 2025
    XPost: alt.comp.os.windows-11

    In alt.comp.os.windows-10, on Sat, 5 Jul 2025 20:40:40 +0100, Andy Burns <usenet@andyburns.uk> wrote:

    micky wrote:

    Microsoft warns its Quick Assist app could expose Windows and macOS
    users to AI-driven tech support scams

    They're just saying its up to *you* to decide if you trust the person >offering support via a remote session.

    If you just want to demonstrate what's happening, you can do that, if
    you're speaking on the phone to them, they can ask you to do stuff, they >can't do stuff without asking you to grant remote control.

    Don't leave them in control while you're not watching, they can't do
    file transfer, but they could e.g fire up an email client and send >attachments to themselves, or fire up dropbox.

    Oh, yeah, email attachments. Good point. I think I even have dropbox.

    If I put the computer in sleep, say to make an urgent trip to the
    bathroom, can they take it out of sleep?

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Carlos E.R.@21:1/5 to micky on Sun Jul 6 15:45:49 2025
    XPost: alt.comp.os.windows-11

    On 2025-07-06 04:14, micky wrote:
    In alt.comp.os.windows-10, on Sat, 5 Jul 2025 20:40:40 +0100, Andy Burns <usenet@andyburns.uk> wrote:

    micky wrote:

    Microsoft warns its Quick Assist app could expose Windows and macOS
    users to AI-driven tech support scams

    They're just saying its up to *you* to decide if you trust the person
    offering support via a remote session.

    If you just want to demonstrate what's happening, you can do that, if
    you're speaking on the phone to them, they can ask you to do stuff, they
    can't do stuff without asking you to grant remote control.

    Don't leave them in control while you're not watching, they can't do
    file transfer, but they could e.g fire up an email client and send
    attachments to themselves, or fire up dropbox.

    Oh, yeah, email attachments. Good point. I think I even have dropbox.

    If I put the computer in sleep, say to make an urgent trip to the
    bathroom, can they take it out of sleep?

    Sleep (suspend to RAM) severs any active internet connection, so no.

    --
    Cheers, Carlos.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From micky@21:1/5 to E.R." on Sun Jul 6 16:13:54 2025
    XPost: alt.comp.os.windows-11

    In alt.comp.os.windows-11, on Sun, 6 Jul 2025 15:45:49 +0200, "Carlos
    E.R." <robin_listas@es.invalid> wrote:

    On 2025-07-06 04:14, micky wrote:
    In alt.comp.os.windows-10, on Sat, 5 Jul 2025 20:40:40 +0100, Andy Burns
    <usenet@andyburns.uk> wrote:

    micky wrote:

    Microsoft warns its Quick Assist app could expose Windows and macOS
    users to AI-driven tech support scams

    They're just saying its up to *you* to decide if you trust the person
    offering support via a remote session.

    If you just want to demonstrate what's happening, you can do that, if
    you're speaking on the phone to them, they can ask you to do stuff, they >>> can't do stuff without asking you to grant remote control.

    Don't leave them in control while you're not watching, they can't do
    file transfer, but they could e.g fire up an email client and send
    attachments to themselves, or fire up dropbox.

    Oh, yeah, email attachments. Good point. I think I even have dropbox.

    If I put the computer in sleep, say to make an urgent trip to the
    bathroom, can they take it out of sleep?

    Sleep (suspend to RAM) severs any active internet connection, so no.

    So they can't spy on me but their remote session will be over. I guess
    I just won't leave the room (despite my old-man medical problems. I
    only have to go every half-hour. Surely this session won't last longer
    than that.)

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From micky@21:1/5 to NONONOmisc07@fmguy.com on Sun Jul 6 16:11:18 2025
    XPost: alt.comp.os.windows-11

    In alt.comp.os.windows-11, on Sat, 05 Jul 2025 22:14:24 -0400, micky <NONONOmisc07@fmguy.com> wrote:

    In alt.comp.os.windows-10, on Sat, 5 Jul 2025 20:40:40 +0100, Andy Burns ><usenet@andyburns.uk> wrote:

    micky wrote:

    Microsoft warns its Quick Assist app could expose Windows and macOS
    users to AI-driven tech support scams

    They're just saying its up to *you* to decide if you trust the person >>offering support via a remote session.

    If you just want to demonstrate what's happening, you can do that, if >>you're speaking on the phone to them, they can ask you to do stuff, they >>can't do stuff without asking you to grant remote control.

    Don't leave them in control while you're not watching, they can't do
    file transfer, but they could e.g fire up an email client and send >>attachments to themselves, or fire up dropbox.

    Oh, yeah, email attachments. Good point. I think I even have dropbox.

    If I put the computer in sleep, say to make an urgent trip to the
    bathroom, can they take it out of sleep?

    I figured out how to ask the web about this and google brought up
    Wake-on-LAN, but I checked and that is disabled by default on my model.
    (and probably just about all models, unless a buyer orders it with it
    enabled. )

    A Dell page says:
    Wake on LAN
    Allows you to enable or disable the feature that powers on the computer
    from the Off state when triggered by a LAN signal.
    Disabled
    LAN Only
    LAN with PXE Boot
    Default setting: Disabled

    So, other than what Carlos just wrote, I shoudl be ok if I sleep t he
    computer if I have to leave the room.


    A separate problem with win11, unrelated to this thraad and the
    requested remote session, is that some setting I've seen in win10e seem impossible to find in win11. I looked for the page that has settings
    for Waking on LAN. I've seen it in Win10, but the instructions I found
    today didn't match win11. I've started writig a post to ask about this
    in a separate thread.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Hank Rogers@21:1/5 to micky on Sun Jul 6 15:28:05 2025
    XPost: alt.comp.os.windows-11

    micky wrote on 7/6/2025 3:13 PM:
    In alt.comp.os.windows-11, on Sun, 6 Jul 2025 15:45:49 +0200, "Carlos
    E.R." <robin_listas@es.invalid> wrote:

    On 2025-07-06 04:14, micky wrote:
    In alt.comp.os.windows-10, on Sat, 5 Jul 2025 20:40:40 +0100, Andy Burns >>> <usenet@andyburns.uk> wrote:

    micky wrote:

    Microsoft warns its Quick Assist app could expose Windows and macOS
    users to AI-driven tech support scams

    They're just saying its up to *you* to decide if you trust the person
    offering support via a remote session.

    If you just want to demonstrate what's happening, you can do that, if
    you're speaking on the phone to them, they can ask you to do stuff, they >>>> can't do stuff without asking you to grant remote control.

    Don't leave them in control while you're not watching, they can't do
    file transfer, but they could e.g fire up an email client and send
    attachments to themselves, or fire up dropbox.

    Oh, yeah, email attachments. Good point. I think I even have dropbox.

    If I put the computer in sleep, say to make an urgent trip to the
    bathroom, can they take it out of sleep?

    Sleep (suspend to RAM) severs any active internet connection, so no.

    So they can't spy on me but their remote session will be over. I guess
    I just won't leave the room (despite my old-man medical problems. I
    only have to go every half-hour. Surely this session won't last longer
    than that.)


    Why not get yourself a urinal? It's a bottle you can pee in, then you
    can empty it later, and maybe rinse it out.

    Probably can find them at just about any drug store. Or just use an
    empty milk jug or soda bottle.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Carlos E.R.@21:1/5 to micky on Sun Jul 6 22:49:22 2025
    XPost: alt.comp.os.windows-11

    On 2025-07-06 22:11, micky wrote:
    In alt.comp.os.windows-11, on Sat, 05 Jul 2025 22:14:24 -0400, micky <NONONOmisc07@fmguy.com> wrote:

    ...

    If I put the computer in sleep, say to make an urgent trip to the
    bathroom, can they take it out of sleep?

    I figured out how to ask the web about this and google brought up Wake-on-LAN, but I checked and that is disabled by default on my model.
    (and probably just about all models, unless a buyer orders it with it enabled. )

    A Dell page says:
    Wake on LAN
    Allows you to enable or disable the feature that powers on the computer
    from the Off state when triggered by a LAN signal.
    Disabled
    LAN Only
    LAN with PXE Boot
    Default setting: Disabled

    So, other than what Carlos just wrote, I shoudl be ok if I sleep t he computer if I have to leave the room.

    Wake On LAN only works in a LAN, as the name says, not over internet.
    The router would have to know to what machine to pass on the request.
    The router would have to be configured to handle it. Probably only works
    on an enterprise LAN distributed over several premises, with some sort
    of VPN, and then it would be because IT had set it up it intentionally.
    And they would use something else that is sold for this purpose, which I
    do not remember the name of. Needs a secondary processor on the main board.

    --
    Cheers, Carlos.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to micky on Sun Jul 6 21:30:06 2025
    XPost: alt.comp.os.windows-11

    micky wrote:

    I figured out how to ask the web about this and google brought up Wake-on-LAN, but I checked and that is disabled by default on my model.
    (and probably just about all models, unless a buyer orders it with it enabled. )

    It would also need your router configuring to allow the WoL packets in ...

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From micky@21:1/5 to E.R." on Mon Jul 7 02:30:24 2025
    XPost: alt.comp.os.windows-11

    In alt.comp.os.windows-11, on Sun, 6 Jul 2025 22:49:22 +0200, "Carlos
    E.R." <robin_listas@es.invalid> wrote:

    On 2025-07-06 22:11, micky wrote:
    In alt.comp.os.windows-11, on Sat, 05 Jul 2025 22:14:24 -0400, micky
    <NONONOmisc07@fmguy.com> wrote:

    ...

    If I put the computer in sleep, say to make an urgent trip to the
    bathroom, can they take it out of sleep?

    I figured out how to ask the web about this and google brought up
    Wake-on-LAN, but I checked and that is disabled by default on my model.
    (and probably just about all models, unless a buyer orders it with it
    enabled. )

    A Dell page says:
    Wake on LAN
    Allows you to enable or disable the feature that powers on the computer
    from the Off state when triggered by a LAN signal.
    Disabled
    LAN Only
    LAN with PXE Boot
    Default setting: Disabled

    So, other than what Carlos just wrote, I shoudl be ok if I sleep t he
    computer if I have to leave the room.

    Wake On LAN only works in a LAN, as the name says, not over internet.
    The router would have to know to what machine to pass on the request.
    The router would have to be configured to handle it. Probably only works
    on an enterprise LAN distributed over several premises, with some sort
    of VPN, and then it would be because IT had set it up it intentionally.
    And they would use something else that is sold for this purpose, which I
    do not remember the name of. Needs a secondary processor on the main board.

    Very intesting. I have to read this again.

    Thanks, you and Andy.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to Carlos E.R. on Mon Jul 7 07:29:34 2025
    XPost: alt.comp.os.windows-11

    "Carlos E.R." wrote:

    Wake On LAN only works in a LAN, as the name says, not over internet.

    It *can* work remotely, using subnet-directed broadcast on the router ...

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Daniel70@21:1/5 to micky on Mon Jul 7 19:29:54 2025
    XPost: alt.comp.os.windows-11

    On 7/07/2025 6:13 am, micky wrote:

    <Snip>

    So they can't spy on me but their remote session will be over. I guess
    I just won't leave the room (despite my old-man medical problems. I
    only have to go every half-hour. Surely this session won't last longer
    than that.)

    Easy fixed! Don't drink anything! ;-P
    --
    Daniel70

    --- SoupGate-Win32 v1.05
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  • From micky@21:1/5 to ...winston on Mon Jul 7 18:21:41 2025
    XPost: alt.comp.os.windows-11NNNN

    In alt.comp.os.windows-10, on Fri, 4 Jul 2025 16:12:51 -0400,
    "...winston" <winstonmvp@gmail.com> wrote:

    micky wrote:
    I bought something that requires software. It installed and ran fine
    the first time on the no-longer in use win10, but only displays a little
    blue circle for 4 to 60 seconds, usually 4, on my new, main, win11
    laptop.

    I've written to the vendor, explained everything I did to debug and sent
    him copies of their error log.

    1) SO WHY DOES HE want to do a remote session? Is there debugging
    software that can be superimposed on an unmodified program that will
    give more information than the log does? That's the only reason I can
    think of where a remote session is better than the log****.

    2) Precautions:
    If I'm watching my monitor, can they be downloading things in background
    without my seeing?

    Maybe.

    That alone is a big problem.

    All of my sensitive information, bank account numbers, userids, and
    passwords are either in one email mailbox with an irrelevant name, or
    those involving money are in two files password protected by
    Libreoffice, and one other email in the outbox. Should I move all
    these to external storage and then disconnect that before I allow the
    session?

    Not a good idea to store your personal security needed content in your
    email mailbox.

    You're right but in my defense a) most of them are things like the
    ToyotaClub, EZPass, Eternal septamber, driverguide, dropbox. b) I moved
    the money ones to the protected file, c) the email program is Eudora
    that hasn't been distributed commercially in 17 years


    Can they read a LibreOffice password**-protected file without the
    password?. **Which is only 5 letters long, because it was meant to
    stop the average thief who stole my laptop when I travel?


    No

    I"m impresed.

    I have a few little bur real reasons to think this guy is not legit,
    which I can explain if they are not considered off-topic.

    If concerned, uninstall the software and move on.
    No software, no need for software vendor to remote in to your device.

    Can't do that. This is afaic find out, the only outdoor camera company
    that has a PC interface, not just a phone app. And I want a camera (not
    for burglars but to watch the deer and birds that sometimes come to my
    back yard.)

    **** Seems to me the log should be enough and they won't learn anything
    from watching it run on my computer. If the log is not enough they need
    to change the program so it creates more log entries. But If they have
    a better debugging program, why not just send it to me and wait until I
    send back the log.

    If asking the above, then sending it to you wouldn't appear to make
    sense from their perspective.

    I mean just a program that does the same thing as the program they
    provided me but writes a more detailed log. why is it bad for them to
    send me that? I run it and send them the log and they don't have to
    spend time on a one-on-one session with me.

    Like most of your posts...pertinent information is often left out.
    - Something you said you bought (What did you buy)

    I don't want to give their name. My post is rather derogatory and
    theres'a s better than even chance they don't deserve it.

    I see I didnt' even say it was a camera before, and now with what I've
    added today, someone who really tried could figure out what company it
    is, but it's verrry unlikely anyone will. Giving their name would be
    much worse. .

    - Software needed for something you bought (What software does it need)


    - How was 'it'(the software) installed in Windows 11

    Normal software installation. Download Setup.exe and run it.

    => was it supported on Win11???

    Yes, of course. I said that I was in communication with the company that
    wrote it or had it written. Would they not have told me right off if it
    didn't run on win11.

    Which era was it released(Win10,
    Win8, Win7, WinVista, WinXP, Win95)?? Was it installed in Win10
    compatibility mode.

    I don't know. In another thread I said I tried compatibility mode and it
    didn't help. And the tech department would likely have suggested it if
    it might help.

    Who knows maybe 'it' needs VS C++ Redistributable 2015-17-19-22 for
    Visual Studio.

    Is there such a thing? I asked about that in another thread and no one
    said there was anything more than VS C++ Redistributable 2015-17-19-22

    If there is such a thing, I don't have it and they said I need it so
    that's probably the problem. But then, why are they wanting to run a
    remote session instead of just telling me where I can get a free or low
    priced copy, something less than %1200 for a $100 camera.

    I'll know more tonight. The remote session is scheduled for 8 PM. I've deleted my 3 files with financial information

    He's going to use Anydesk.

    If so, and since Win11 is x64 only, download it here
    <https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170>
    Look under Architectural Link, for the latest x64 version 14.44.35208.0
    The downloaded file name is vc_redist.x64.exe

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From micky@21:1/5 to Rogers on Mon Jul 7 22:47:39 2025
    XPost: alt.comp.os.windows-11

    In alt.comp.os.windows-10, on Sun, 6 Jul 2025 15:28:05 -0500, Hank
    Rogers <Hank@nospam.invalid> wrote:

    micky wrote on 7/6/2025 3:13 PM:
    In alt.comp.os.windows-11, on Sun, 6 Jul 2025 15:45:49 +0200, "Carlos
    E.R." <robin_listas@es.invalid> wrote:

    On 2025-07-06 04:14, micky wrote:
    In alt.comp.os.windows-10, on Sat, 5 Jul 2025 20:40:40 +0100, Andy Burns >>>> <usenet@andyburns.uk> wrote:

    micky wrote:

    Microsoft warns its Quick Assist app could expose Windows and macOS >>>>>> users to AI-driven tech support scams

    They're just saying its up to *you* to decide if you trust the person >>>>> offering support via a remote session.

    If you just want to demonstrate what's happening, you can do that, if >>>>> you're speaking on the phone to them, they can ask you to do stuff, they >>>>> can't do stuff without asking you to grant remote control.

    Don't leave them in control while you're not watching, they can't do >>>>> file transfer, but they could e.g fire up an email client and send
    attachments to themselves, or fire up dropbox.

    Oh, yeah, email attachments. Good point. I think I even have dropbox. >>>>
    If I put the computer in sleep, say to make an urgent trip to the
    bathroom, can they take it out of sleep?

    Sleep (suspend to RAM) severs any active internet connection, so no.

    So they can't spy on me but their remote session will be over. I guess
    I just won't leave the room (despite my old-man medical problems. I
    only have to go every half-hour. Surely this session won't last longer
    than that.)


    Why not get yourself a urinal? It's a bottle you can pee in, then you

    Good idea. They gave me a couple when I was leaving the hospital a few
    years ago. and later I bought one with a screw-on cap, so there's
    little or no risk of spilling in the middle of the night.

    can empty it later, and maybe rinse it out.

    Probably can find them at just about any drug store. Or just use an
    empty milk jug or soda bottle.

    I used something like that in the car, on occasion.

    It only took him 13 minutes to fix it, though then he disappeared for 20
    and came back. I sat here without a problem. I guess I'm good for
    hours if I'm sitting, but not if I stand up.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From J. P. Gilliver@21:1/5 to micky on Tue Jul 8 08:50:05 2025
    XPost: alt.comp.os.windows-11

    On 2025/7/8 3:47:39, micky wrote:
    []

    It only took him 13 minutes to fix it, though then he disappeared for 20
    and came back. I sat here without a problem. I guess I'm good for
    hours if I'm sitting, but not if I stand up.

    So hooray - your problem is fixed! (Do you know what he did?)

    And - have to ask - are you _sure_ he was definitely away for that 20
    minutes? I hope all is well, and people scaremonger about such things
    more than the truth warrants, but it might be worth running a deep scan
    (or whatever your current AV calls such things) sooner rather than later.
    --
    J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

    If liberty means anything at all, it means the right to tell people what
    they don't want to hear.
    - Preface to "Animal Farm"

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From micky@21:1/5 to ...winston on Tue Jul 8 15:56:02 2025
    XPost: alt.comp.os.windows-11NNNN

    In alt.comp.os.windows-10, on Mon, 7 Jul 2025 22:19:41 -0400,
    "...winston" <winstonmvp@gmail.com> wrote:

    micky wrote:
    If concerned, uninstall the software and move on.
    No software, no need for software vendor to remote in to your device.

    Can't do that. This is afaic find out, the only outdoor camera company
    that has a PC interface, not just a phone app. And I want a camera (not
    for burglars but to watch the deer and birds that sometimes come to my
    back yard.)

    I just look out the windows...the deer and birds show up every day
    spring to fall.

    If there is such a thing, I don't have it and they said I need it so
    that's probably the problem. But then, why are they wanting to run a
    remote session instead of just telling me where I can get a free or low
    priced copy, something less than %1200 for a $100 camera.

    Get over)move on from) this scenario..you don't and never needed Visual >Studio($1200)

    I never thought I needed it and never said I thought that. Please stop
    taking issue with things I never said, and, here, making it sound like I
    can't get over something which I never actually thought.

    The guy doing the remote session successfully installed the program and
    I asked him what he did that I didnt' do, and he said he installed the
    previous version and then updated that. I had done that too, but the
    previous version installed but would not run for me. So, who knows?

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From micky@21:1/5 to Gilliver" on Tue Jul 8 16:36:50 2025
    XPost: alt.comp.os.windows-11

    In alt.comp.os.windows-10, on Tue, 8 Jul 2025 08:50:05 +0100, "J. P.
    Gilliver" <G6JPG@255soft.uk> wrote:

    On 2025/7/8 3:47:39, micky wrote:
    []

    It only took him 13 minutes to fix it, though then he disappeared for 20
    and came back. I sat here without a problem. I guess I'm good for
    hours if I'm sitting, but not if I stand up.

    So hooray - your problem is fixed! (Do you know what he did?)

    Yes, he installed the previous version and then updated it to the
    current version, using a button in the previous version. But I had
    tried that too**, and the previous version installed but would not run.
    It did a little better than when I installed the current version because
    when I ran Previous, it created a button in the Taskbar, but when I
    clicked on the button, nothing happened and when I hovered, a litte
    popup said "not working" or however MS phrases it.

    **Partly because someone on their forum with win11 had done it that way successfully.

    The most likely? difference was that he closed all my running windows
    before he installed. I know it always says to do that, but I stopped
    doing that 25 or 30 years ago and have never had a problem. And I know
    many people don't. And their tech support didn't suggest it. --- I will
    write him a follow-up pointing out this and whatever else.

    Another thing I should have done was run a virus scan, but I did this
    morning and there are none. (I do have hits on MagicJellyBean and one of NirSoft's programs but they are not really malware and they are not
    running anyhow, and I was the one who downloaded the)m.

    And - have to ask - are you _sure_ he was definitely away for that 20 >minutes?

    No. He wasn't doing anything I could see. His cursor was not moving.
    Maybe he was doing something malicious, working on someone else's
    problem, or maybe HE was the one in the bathroom! I didn't know whether
    to end the session or not and after a while he posted "Give me 10
    minutes". He was using AnyDesk***, that I myself downloaded not from
    them but from the author's site, which probably does have the power for
    him to do lots of stuff, but it's a commercial product and they wouldn't include his being able to do things so secretly.

    ***Actually it seemed to have more options than TeamViewer. Googling
    "anydesk vs teamviewer" has a bunch of hits that I have not read yet.

    Plus I asked a person off Usenet who is really smart and clear, and she
    thinks there are valid reasons, things he can learn, for him to do it
    and not just me doing it. So that justifies his doing it, which was my
    chief concern: "If he has no good reason, maybe he has a bad reason." I
    think they've found it's quicker to do it themselves than to write
    emails back and forth. Although apparently none of that extra learning happened because he just installed the same things I installed. Well,
    it's conceivable he had a different version, so for the current version,
    I compared my download with his using BeyondCompare 5, and they were byte-for-byte the same. He had actually used a different link to get his
    from what I used to get mine, but they are the same.

    But I just realized I still should compare his previous version with
    mine. I can do that a little later today.

    BeyondCompare 5 will compare not only files but whole folder trees in
    one shot!! And other stuff like pictures (which are probably still just
    files so I don't know why they have separate choices to click on.) It's
    free for 30 days of use. Well at least it was in versions 2 and 3 and I
    haven't seen otherwise. Not elapsed time, they only count the days you
    use it. I'll probably never get past 30. After that it's $100 iirc.
    Very fast, very easy, very impressive.

    I hope all is well, and people scaremonger about such things

    Yes, all one hears is how you shouldn't let someone remote control your computer. My friend who is not a techie insisted the only one she would
    let do it is someone really big like Microsoft or Google.

    more than the truth warrants, but it might be worth running a deep scan
    (or whatever your current AV calls such things) sooner rather than later.

    I ran malbytesware scan this morning, but I think it's set at moderately
    deep. I suppose I should go back and set it to deep.

    And of course, I just posted another thread asking what to do since
    PowerDesk, which I have usaed for 10 years with no such problems,
    appears to have hijacked Programs-and-Features and the RecycleBin!!!!!
    And who knows what I haven't found yet. I don't think this guy did it intentionally, but I were Lt. Tragg or DA Berger, he'd be my prime
    suspect.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From micky@21:1/5 to E.R." on Tue Jul 8 20:22:54 2025
    XPost: alt.comp.os.windows-11

    In alt.comp.os.windows-10, on Sun, 6 Jul 2025 22:49:22 +0200, "Carlos
    E.R." <robin_listas@es.invalid> wrote:

    On 2025-07-06 22:11, micky wrote:
    In alt.comp.os.windows-11, on Sat, 05 Jul 2025 22:14:24 -0400, micky
    <NONONOmisc07@fmguy.com> wrote:

    ...

    If I put the computer in sleep, say to make an urgent trip to the
    bathroom, can they take it out of sleep?

    I figured out how to ask the web about this and google brought up
    Wake-on-LAN, but I checked and that is disabled by default on my model.
    (and probably just about all models, unless a buyer orders it with it
    enabled. )

    A Dell page says:
    Wake on LAN
    Allows you to enable or disable the feature that powers on the computer
    from the Off state when triggered by a LAN signal.
    Disabled
    LAN Only
    LAN with PXE Boot
    Default setting: Disabled

    So, other than what Carlos just wrote, I shoudl be ok if I sleep t he
    computer if I have to leave the room.

    Wake On LAN only works in a LAN, as the name says, not over internet.

    Out of curiosity only, I'm continuing to pursue this. I found almost
    nothing about WoW, Wake on WAN, but did find a little bit, and even th
    is one doesn't say much about WoW, plus it only wakes up the computer,
    it doesn't allow you operate it remotely, and we don't know how often it
    can do it -- maybe it usually only works on LAN -- but for the record: https://play.google.com/store/apps/details?id=co.uk.mrwebb.wakeonlan&pli=1
    an Android app that says:
    Easily wake up computers from your Android phone/tablet!
    * For this app to work, you need to make sure that your computer and
    network is set up for and supports Wake On Lan / WOL *
    Supports Wake On Lan(WoL) and Wake On Wan(WoW) ....
    For WoW, just set the broadcast address to be the remote IP address of
    the device. This may require some extra setup on the remote network to
    make sure that the wakeup packets actually arrive on the remote device.
    ....If you're trying to wake up a device that is connected via WiFi it
    may not work, there's not many WiFi cards that support the WOL standard.
    WOL works best via an ethernet connection. Some devices such as laptops
    may not support WOL very well or at all. Some might only work when they
    are in sleep mode, and others might allow you to turn it on when it is
    powered off.

    But it's FREE, afaict.

    The router would have to know to what machine to pass on the request.
    The router would have to be configured to handle it. Probably only works
    on an enterprise LAN distributed over several premises, with some sort
    of VPN, and then it would be because IT had set it up it intentionally.
    And they would use something else that is sold for this purpose, which I
    do not remember the name of. Needs a secondary processor on the main board.

    My old laptop and old desktop *are* connected via ethernet, and even my
    new laptop** has an ethernet port. So I could try this if it were of any benefit to me and I didn't have other things to do.

    **Because those ports are so tall, they had to use a special jack whose
    lower jaw drops down when you want to plug something in. The wifi of my
    old laptop broke, went from sometimes not working to never working,
    while I was visiting my brother in rehab and staying in a hotel. By
    chance I had cleaned a corner of the spare bedroom the night before and
    found the USB wifi receiver I bought 3 years earlier, and I had that
    with me.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to micky on Wed Jul 9 05:56:58 2025
    XPost: alt.comp.os.windows-11

    micky wrote:

    He was using AnyDesk

    Uh-oh ... that does give the remote person the ability to copy files
    to/from your machine, I have used it, but can't remember if it would
    require you to confirm any file copy activity, or he could do it
    secretively.

    It might be that he was consulting with colleagues while he was
    inactive, or maybe he was being malicious? I'd be suspicious.

    Did you ever mention what software it is that you were having issues with?

    --- SoupGate-Win32 v1.05
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  • From J. P. Gilliver@21:1/5 to micky on Wed Jul 9 06:32:22 2025
    XPost: alt.comp.os.windows-11

    On 2025/7/8 21:36:50, micky wrote:
    []

    I compared my download with his using BeyondCompare 5, and they were byte-for-byte the same. He had actually used a different link to get his
    from what I used to get mine, but they are the same.

    If it's going to result in byte-for-byte equality, I just use "fc /b".>
    But I just realized I still should compare his previous version with
    mine. I can do that a little later today.

    BeyondCompare 5 will compare not only files but whole folder trees in
    one shot!! And other stuff like pictures (which are probably still just files so I don't know why they have separate choices to click on.) It's

    A _good_ picture file comparer will have the ability to compare the
    pixels, even if the files are different sizes because e. g. one has more metadata in it. A _dedicated_ picture file comparer will have the
    ability to find duplicates even if they are e. g. rotated by 90 degrees,
    and/or in different file formats or even resolutions - and will let you
    set a match threshold in per cent. The best one I ever came across is no
    longer available; I _think_ it was from runningman software (who also no
    longer exist).

    Just having a look at BeyondCompare. Hmm, https://www.scootersoftware.com/home/shot_PixCompare.png suggests it
    does have a good picture-comparing ability - it shows two pictures of (slightly) different sizes being compared, along with a "Tolerance"
    slider in per cent. Looks good.


    free for 30 days of use. Well at least it was in versions 2 and 3 and I haven't seen otherwise. Not elapsed time, they only count the days you
    use it. I'll probably never get past 30. After that it's $100 iirc.
    Very fast, very easy, very impressive.

    Seems to be $35 or $70.>
    I hope all is well, and people scaremonger about such things

    Yes, all one hears is how you shouldn't let someone remote control your computer. My friend who is not a techie insisted the only one she would
    let do it is someone really big like Microsoft or Google.

    I'm not sure what your experience tells us! I _think_ your remoter
    didn't do anything deliberately malicious, but may have done things with unexpected results.>
    more than the truth warrants, but it might be worth running a deep scan
    (or whatever your current AV calls such things) sooner rather than later.

    I ran malbytesware scan this morning, but I think it's set at moderately deep. I suppose I should go back and set it to deep.

    And of course, I just posted another thread asking what to do since PowerDesk, which I have usaed for 10 years with no such problems,
    appears to have hijacked Programs-and-Features and the RecycleBin!!!!!

    Does that coincide (date from) your remote session? (Did he do anything involving PowerDesk?)

    And who knows what I haven't found yet. I don't think this guy did it intentionally, but I were Lt. Tragg or DA Berger, he'd be my prime
    suspect.
    (I don't understand that last sentence.)
    --
    J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

    ... "Peter and out." ... "Kevin and out." (Link episode)

    --- SoupGate-Win32 v1.05
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  • From micky@21:1/5 to usenet@andyburns.uk on Wed Jul 9 02:22:12 2025
    XPost: alt.comp.os.windows-11

    In alt.comp.os.windows-10, on Sat, 5 Jul 2025 11:41:01 +0100, Andy Burns <usenet@andyburns.uk> wrote:

    micky wrote:

    I bought something that requires software. It installed and ran fine
    the first time on the no-longer in use win10, but only displays a little
    blue circle for 4 to 60 seconds, usually 4, on my new, main, win11
    laptop.
    You haven't mentioned which remote software the vendor would like to

    He wrote today and said to install AnyDesk.

    use. The inbuilt "Quick Assist" is safe enough IMO, so you could
    suggest it ...

    1) you have to give permission for him to view your screen

    2) you would have to give a separate approval for him to have remote
    control of kbd/mouse.

    3) It doesn't allow copying on/off of files.

    AnyDesk has a button for file transfers but he didn't click on it.

    4) If you're logged-in as a non-admin account, it won't allow running
    UAC programmes without your approval.

    I do use an admin account and he made a point of running the program as
    an administrator.

    It took him 13 minutes, during which he uninstalled my copy, maybe he downloaded another copy and installed it, but for sure he downloaded the previous copy, installed it, then updated it to the current version. I
    asked him what he did that I didn't do, and that's what he said.

    Except, I did do that, and I wrote to the first guy I was dealing with
    and told him so. (For one thing, on their forum I read another guy's
    case when it would not install and that's what he did, same two version, install the first and upgrade.) When I told the guy today that I'd done
    that and it didnt' work, he said, "Odd".

    But I was quick enough to see what url he used to get his download https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.8.5.exe

    I on the other hand used https://home-cdn.reolink.us/wp-content/uploads/2023/03/170222041679019724.6617.exe?download_name=reolink_client_885.exe

    Slightly different file name, but I ran BeyondCompare 5 and they are
    byte for byte identical.

    Maybe it's that he closed all t he other programs and I did not????????? ??????????

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From micky@21:1/5 to Gilliver" on Thu Jul 10 14:58:10 2025
    XPost: alt.comp.os.windows-11

    In alt.comp.os.windows-11, on Wed, 9 Jul 2025 06:32:22 +0100, "J. P.
    Gilliver" <G6JPG@255soft.uk> wrote:

    On 2025/7/8 21:36:50, micky wrote:
    []

    I compared my download with his using BeyondCompare 5, and they were
    byte-for-byte the same. He had actually used a different link to get his
    from what I used to get mine, but they are the same.

    If it's going to result in byte-for-byte equality, I just use "fc /b".>

    Oh, yeah. :-)

    But I just realized I still should compare his previous version with
    mine. I can do that a little later today.

    BeyondCompare 5 will compare not only files but whole folder trees in
    one shot!! And other stuff like pictures (which are probably still just
    files so I don't know why they have separate choices to click on.) It's

    A _good_ picture file comparer will have the ability to compare the
    pixels, even if the files are different sizes because e. g. one has more >metadata in it. A _dedicated_ picture file comparer will have the
    ability to find duplicates even if they are e. g. rotated by 90 degrees, >and/or in different file formats or even resolutions - and will let you

    All this sounds very impressive, much more difficult than a byte-by-byte compare.

    set a match threshold in per cent. The best one I ever came across is no >longer available; I _think_ it was from runningman software (who also no >longer exist).

    Just having a look at BeyondCompare. Hmm, >https://www.scootersoftware.com/home/shot_PixCompare.png suggests it
    does have a good picture-comparing ability - it shows two pictures of >(slightly) different sizes being compared, along with a "Tolerance"
    slider in per cent. Looks good.

    Great, though I don't know when I'd ever need to compare two pictures.

    free for 30 days of use. Well at least it was in versions 2 and 3 and I
    haven't seen otherwise. Not elapsed time, they only count the days you
    use it. I'll probably never get past 30. After that it's $100 iirc.
    Very fast, very easy, very impressive.

    Seems to be $35 or $70.>

    You're right. Must have been confusing it with something else I looked
    at recently.

    I hope all is well, and people scaremonger about such things

    Yes, all one hears is how you shouldn't let someone remote control your
    computer. My friend who is not a techie insisted the only one she would
    let do it is someone really big like Microsoft or Google.

    I'm not sure what your experience tells us! I _think_ your remoter
    didn't do anything deliberately malicious, but may have done things with >unexpected results.>

    Yes, he was for real and he did install it. My best guess now is that
    he did what I couldn't because he closed all the other programs, and I
    stopped doing that 25 years ago. I certainly didn't do it when I
    insstalled the same program in win10, but I don't know exactly what all programs were running.

    I'm going to send him a follow-up and suggest their tech suupport remind
    people to close their other programs (and that they stop saying get distributables for Visual Studio.)

    Today i got another email from them, word for word like one a week or so
    ago, "We haven't heard from you for a while.... Can we close your
    problem." Automated, but inapplicable and stupid-sounding.

    more than the truth warrants, but it might be worth running a deep scan
    (or whatever your current AV calls such things) sooner rather than later. >>
    I ran malbytesware scan this morning, but I think it's set at moderately
    deep. I suppose I should go back and set it to deep.

    And of course, I just posted another thread asking what to do since
    PowerDesk, which I have usaed for 10 years with no such problems,
    appears to have hijacked Programs-and-Features and the RecycleBin!!!!!

    Does that coincide (date from) your remote session? (Did he do anything >involving PowerDesk?)

    He closed it. :-) That's all. I'm pretty sure the cumulative update
    I installed on Monday afternoon at 2 or 3 or so had something to do with
    it, the same day that 6*** copies of appwiz.cpl changed their
    date-modified at 3:37, 4+ hours before Remote guy logged in.

    It is strange that I looked at the Recycle bin on Wedenday and actually
    retored two files before it stopped working later the same afternoon.
    I can't look up the modified-date for Recycle bin because I don't know
    what the file is called. Everything shows 130 objects with recycle in
    the name. The vast majority with .svg, a couple with .png, four with
    .wav and 2 others. None with .exe . No help from that. The last
    entry, $Recycle.bin is dated 12/15/2024, about 3 days after the laptop
    was delivered to me. So what why that date? And clicking on it doesn't
    open the recyclebin. That was shell:RecycleBinFolder

    Superuser says you can also run:
    explorer ::{645FF040-5081-101B-9F08-00AA002F954E}
    and sure enough. Where did they come up with a 32-digit hexadecimal
    number? What about all the other 32-digit numbers, what do they do?

    ***One in WOW, 4 in SxS, and one in System32.

    And who knows what I haven't found yet. I don't think this guy did it
    intentionally, but I were Lt. Tragg or DA Berger, he'd be my prime
    suspect.
    (I don't understand that last sentence.)

    On the Perry Mason lawyer TV show from the 50's in the USA, they were
    the police detective and the prosecutor. Every episode they'd arrest a
    guy or gal who looked guilty as sin, foudn standing over the body with
    the gun in his hand, for example. But Perry would try to get them off.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to micky on Thu Jul 10 20:26:34 2025
    XPost: alt.comp.os.windows-11

    micky wrote:

    My best guess now is that
    he did what I couldn't because he closed all the other programs, and I stopped doing that 25 years ago. I certainly didn't do it when I
    insstalled the same program in win10, but I don't know exactly what all programs were running.

    If you install something while other programs are running, then any
    shared files may be unable to be updated, since they're unused, in which
    case delete and/or rename operations can be delayed until the next boot,
    these get stored under a registry key "pendingfilerenameoperations",
    maybe if people run ccleaner or some other 3rd party tool those registry entries get removed so the renames/deleted don't happen properly? Then
    the program doesn't end up with the correct files.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From J. P. Gilliver@21:1/5 to micky on Thu Jul 10 20:31:39 2025
    XPost: alt.comp.os.windows-11

    On 2025/7/10 19:58:10, micky wrote:
    In alt.comp.os.windows-11, on Wed, 9 Jul 2025 06:32:22 +0100, "J. P. Gilliver" <G6JPG@255soft.uk> wrote:
    []

    A _good_ picture file comparer will have the ability to compare the
    pixels, even if the files are different sizes because e. g. one has more
    metadata in it. A _dedicated_ picture file comparer will have the
    ability to find duplicates even if they are e. g. rotated by 90 degrees,
    and/or in different file formats or even resolutions - and will let you

    All this sounds very impressive, much more difficult than a byte-by-byte compare.

    set a match threshold in per cent. The best one I ever came across is no
    longer available; I _think_ it was from runningman software (who also no
    longer exist).

    Just having a look at BeyondCompare. Hmm,
    https://www.scootersoftware.com/home/shot_PixCompare.png suggests it
    does have a good picture-comparing ability - it shows two pictures of
    (slightly) different sizes being compared, along with a "Tolerance"
    slider in per cent. Looks good.

    Great, though I don't know when I'd ever need to compare two pictures.

    Depends what you do with pictures (images, etc.). Some people copy the
    same image into lots of different places - say, pictures of my dog,
    pictures of my son, pictures of my house, pictures I took in 1975 -
    sometimes at different resolutions (maybe for loading into one of those
    digital photo frames, which only have limited resolution, and you can
    get more images in if you reduce them to that resolution); or, keep the
    raw images that come out of their scanner, but also rotated, corrected, cropped, or whatever. And, after some years, decide to rationalise their
    image collection, but can't remember what they did years ago. And/or,
    inherit such a collection from someone else (possibly including some
    pictures they might have given the person). Or, if you're into
    collecting pictures of a given subject - a celebrity/singer/actor/weatherperson/whatever, a location, a historical
    event, and you sometimes encounter a new source of such pictures, but
    want to discard any that duplicate ones you've already got (keeping the
    "best" of two nominally-identical ones - "best" might be highest
    resolution, or least dirt if they're all scanned from identical prints,
    or without say a logo in them). [Many picture-compare utilities have the facility to scan through a couple of folders, popping up for your
    inspection pairs that "match" within the percentage you've selected.]>>
    free for 30 days of use. Well at least it was in versions 2 and 3 and I
    haven't seen otherwise. Not elapsed time, they only count the days you >>> use it. I'll probably never get past 30. After that it's $100 iirc.
    Very fast, very easy, very impressive.

    Seems to be $35 or $70.>

    You're right. Must have been confusing it with something else I looked
    at recently.

    (The $70 was the Pro version. I did find a table of what the differences
    were - though it wasn't that easy to find! - but couldn't really
    understand them. The £35 is tempting - I particularly liked what looks
    like it might be a merge that highlights the differences, in that
    screenshot - especially with all the other compares that it does;
    however, I don't compare things [including images] _that_ often.)[]
    Yes, he was for real and he did install it. My best guess now is that
    he did what I couldn't because he closed all the other programs, and I stopped doing that 25 years ago. I certainly didn't do it when I
    insstalled the same program in win10, but I don't know exactly what all programs were running.
    I too now rarely stop things when running an installer, and can't
    remember the last time (not) doing so gave me any problem.>
    I'm going to send him a follow-up and suggest their tech suupport remind people to close their other programs (and that they stop saying get distributables for Visual Studio.)

    Or at least be more precise in what (including version) they actually
    need, and ideally where to get it/them.>
    Today i got another email from them, word for word like one a week or so
    ago, "We haven't heard from you for a while.... Can we close your
    problem." Automated, but inapplicable and stupid-sounding.

    And irritating, and doesn't make you well-disposed towards them (as in,
    "right hand doesn't know ...").[]

    And who knows what I haven't found yet. I don't think this guy did it
    intentionally, but I were Lt. Tragg or DA Berger, he'd be my prime
    suspect.
    (I don't understand that last sentence.)

    On the Perry Mason lawyer TV show from the 50's in the USA, they were
    the police detective and the prosecutor. Every episode they'd arrest a
    guy or gal who looked guilty as sin, foudn standing over the body with
    the gun in his hand, for example. But Perry would try to get them off.
    Ah, such cop shows always have a dumb cop who jumps to conclusions
    (usually the wrong ones). Along with other stock characters - the
    world-weary older cop who is right if anyone ever asks him, the dim
    boss, ...(I'm actually watching - well, it's on, I'm not paying
    attention, so I'll never follow it - one now [Vera]; I watch L&A/SVU a
    lot, too.)
    --
    J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

    An act like Morecambe and Wise happens once in a lifetime. Why did it
    have to happen in mine?
    - Bernie Winters quoted by Barry Cryer, RT 2013/11/30-12/6

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Carlos E.R.@21:1/5 to J. P. Gilliver on Thu Jul 10 23:48:46 2025
    XPost: alt.comp.os.windows-11

    On 2025-07-10 21:31, J. P. Gilliver wrote:
    Ah, such cop shows always have a dumb cop who jumps to conclusions
    (usually the wrong ones). Along with other stock characters - the world- weary older cop who is right if anyone ever asks him, the dim boss, ...
    (I'm actually watching - well, it's on, I'm not paying attention, so
    I'll never follow it - one now [Vera]; I watch L&A/SVU a lot, too.)

    Vera is good :-)

    --
    Cheers, Carlos.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From micky@21:1/5 to Gilliver" on Fri Jul 11 21:27:53 2025
    XPost: alt.comp.os.windows-11

    In alt.comp.os.windows-11, on Thu, 10 Jul 2025 20:31:39 +0100, "J. P.
    Gilliver" <G6JPG@255soft.uk> wrote:

    On 2025/7/10 19:58:10, micky wrote:
    In alt.comp.os.windows-11, on Wed, 9 Jul 2025 06:32:22 +0100, "J. P.
    Gilliver" <G6JPG@255soft.uk> wrote:
    []

    A _good_ picture file comparer will have the ability to compare the
    pixels, even if the files are different sizes because e. g. one has more >>> metadata in it. A _dedicated_ picture file comparer will have the
    ability to find duplicates even if they are e. g. rotated by 90 degrees, >>> and/or in different file formats or even resolutions - and will let you

    All this sounds very impressive, much more difficult than a byte-by-byte
    compare.

    set a match threshold in per cent. The best one I ever came across is no >>> longer available; I _think_ it was from runningman software (who also no >>> longer exist).

    Just having a look at BeyondCompare. Hmm,
    https://www.scootersoftware.com/home/shot_PixCompare.png suggests it
    does have a good picture-comparing ability - it shows two pictures of
    (slightly) different sizes being compared, along with a "Tolerance"
    slider in per cent. Looks good.

    Great, though I don't know when I'd ever need to compare two pictures.

    Depends what you do with pictures (images, etc.). Some people copy the
    same image into lots of different places - say, pictures of my dog,
    pictures of my son, pictures of my house, pictures I took in 1975 -
    sometimes at different resolutions (maybe for loading into one of those >digital photo frames, which only have limited resolution, and you can
    get more images in if you reduce them to that resolution); or, keep the
    raw images that come out of their scanner, but also rotated, corrected, >cropped, or whatever. And, after some years, decide to rationalise their >image collection, but can't remember what they did years ago. And/or,
    inherit such a collection from someone else (possibly including some
    pictures they might have given the person). Or, if you're into
    collecting pictures of a given subject - a >celebrity/singer/actor/weatherperson/whatever, a location, a historical >event, and you sometimes encounter a new source of such pictures, but
    want to discard any that duplicate ones you've already got (keeping the >"best" of two nominally-identical ones - "best" might be highest
    resolution, or least dirt if they're all scanned from identical prints,
    or without say a logo in them). [Many picture-compare utilities have the >facility to scan through a couple of folders, popping up for your
    inspection pairs that "match" within the percentage you've selected.]>>

    That's all very impressive. The guys who write this stuff must be more
    clever than I am, despite what my mother said.

    free for 30 days of use. Well at least it was in versions 2 and 3 and I >>>> haven't seen otherwise. Not elapsed time, they only count the days you >>>> use it. I'll probably never get past 30. After that it's $100 iirc.
    Very fast, very easy, very impressive.

    Seems to be $35 or $70.>

    You're right. Must have been confusing it with something else I looked
    at recently.

    (The $70 was the Pro version. I did find a table of what the differences
    were - though it wasn't that easy to find! - but couldn't really
    understand them. The £35 is tempting - I particularly liked what looks
    like it might be a merge that highlights the differences, in that
    screenshot - especially with all the other compares that it does;
    however, I don't compare things [including images] _that_ often.)[]

    Right so you can use it free for 30 days. You could even maybe save up
    your comparing and do a bunch of it on one calendar day.

    Yes, he was for real and he did install it. My best guess now is that
    he did what I couldn't because he closed all the other programs, and I
    stopped doing that 25 years ago. I certainly didn't do it when I
    insstalled the same program in win10, but I don't know exactly what all
    programs were running.

    I too now rarely stop things when running an installer, and can't
    remember the last time (not) doing so gave me any problem.>

    I didn't think I was the only one. I think there are a lot of us, but I understand the reason Andy gave, and even if I continue to scoff at the
    rule, at least when I have trouble again, I'll proably remember to do it
    again correctly.

    I'm going to send him a follow-up and suggest their tech suupport remind
    people to close their other programs (and that they stop saying get
    distributables for Visual Studio.)

    Or at least be more precise in what (including version) they actually
    need, and ideally where to get it/them.>

    That would be better yet. (For that matter they could put this stuff in
    the original instructions instead of waiting until I spent an hour or
    two trying to solve the problem, writing them, and waiting 12 hours for
    an answer.)

    Today i got another email from them, word for word like one a week or so
    ago, "We haven't heard from you for a while.... Can we close your
    problem." Automated, but inapplicable and stupid-sounding.

    And irritating, and doesn't make you well-disposed towards them (as in, >"right hand doesn't know ...").[]

    Egggsactly.

    And who knows what I haven't found yet. I don't think this guy did it >>>> intentionally, but I were Lt. Tragg or DA Berger, he'd be my prime
    suspect.

    (I don't understand that last sentence.)

    On the Perry Mason lawyer TV show from the 50's in the USA, they were
    the police detective and the prosecutor. Every episode they'd arrest a
    guy or gal who looked guilty as sin, foudn standing over the body with
    the gun in his hand, for example. But Perry would try to get them off.

    Ah, such cop shows always have a dumb cop who jumps to conclusions
    (usually the wrong ones). Along with other stock characters - the
    world-weary older cop who is right if anyone ever asks him, the dim
    boss, ...(I'm actually watching - well, it's on, I'm not paying
    attention, so I'll never follow it - one now [Vera]; I watch L&A/SVU a
    lot, too.)

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)