How to get assistance with Lufthansa?
From
Luke Wood@21:1/5 to
All on Mon Nov 27 05:13:01 2023
Seeking special assistance with Lufthansa Airlines can ensure a smooth journey. Follow these steps to request assistance:
While Booking:
When reserving your flight, indicate the need for special assistance in the "Passenger Details" or "Special Assistance" section on Lufthansa's website or via your travel agency. Call Lufthansa at 1(888) 682-0666 for help during booking.
Direct Contact:
If you've already booked without assistance or have specific requirements, reach out to Lufthansa's Special Assistance team at 1 (800) 645-3880 or 1(888) 682-0666. Find details on Lufthansa's website under "Contact" or search "Lufthansa Special
Assistance contact."
Provide Details:
Be ready to share specifics about the aid you need, like mobility assistance, medical necessities, dietary requirements, or any other accommodations.
Early Request:
Request assistance as early as possible, ideally during booking or at least 48 hours before departure. This gives the airline time to prepare.
Medical Information:
If you have medical needs during the flight, consider sharing relevant information, such as doctor's notes, for your safety and comfort.
At the Airport:
Inform airline staff at the check-in counter about your special assistance needs on your flight day. They'll assist you through necessary procedures.
Remember, Lufthansa's assistance policies may change, and procedures vary by location. For the latest info, check Lufthansa's site or contact customer service.
Contacting Lufthansa by Phone:
Call 1 (800) 645-3880 or 1(888) 682-0666. For hearing-impaired customers, use text telephone by dialing 711, then 1 (800) 645-3880 or 1(888) 682-0666 for relay to TRS (within the US).
Phone Hold Duration:
Hold times vary due to factors like time and customer inquiries. Try non-peak hours, online chat, email support, or Lufthansa's callback service to reduce wait times.
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