How do I get a refund from AeroMexico?
Travel plans can be unpredictable, and sometimes you may need to cancel your flight with AeroMexico. The good news is that AeroMexico provides a refund process to help you get your money back. In this blog, we will walk you through the steps on how to
get a refund from AeroMexico. Additionally, we'll cover some essential terms and conditions you should be aware of when requesting a refund.

Some Terms and Conditions for AeroMexico Refund

Before we dive into the refund process, it's important to understand the terms and conditions that govern AeroMexico's refund policy:

24-Hour Refund Rule: AeroMexico allows passengers to request a refund for all types of tickets within 24 hours of booking, without incurring any charges. However, this rule applies only if you made the booking at least a week before your departure.
Refunds After 24 Hours: If you request a refund after the initial 24-hour period has passed, the applicable fees will depend on your booking type and travel destination.
Non-Refundable Tickets: Non-refundable fares can still be converted into travel credits after any applicable fees are deducted.
Partial Refunds: If you've booked a flight with multiple segments and you want to cancel only a portion of your itinerary, AeroMexico allows you to cancel the relevant part and obtain a refund for the remaining flight segments.
Booked through an Online Travel Agency: If you made your booking through an online travel agency, you should reach out to them directly to request a refund.
Emergency Refunds: In the case of a genuine emergency, AeroMexico may grant a full refund. You can apply for this online.


How to Get Back the Money with AeroMexico?

Now, let's get into the step-by-step process of obtaining a refund from AeroMexico:

Visit AeroMexico's Official Website: Start by accessing AeroMexico's official website. This is where you'll initiate your refund request.
Select "Managed Journey": Look for the "Managed Journey" option at the top of the screen, and click on it.
Enter Booking Details: You'll be prompted to enter your last name and reservation or ticket number. This information will help you access your booking.
Find Your Booking: After providing the required details, click on the "Find Booking" option. This will bring up your booking information.
Select the Flight for Refund: Choose the specific flight you wish to request a refund for.
Access the Refund Form: On the right-hand menu of the home screen, you will find a "Refund" icon. Click on it to proceed.
Complete the Refund Form: You'll be presented with a refund form to fill out. Provide all the necessary details, including your itinerary information and flight cancellation number.
Confirm Your Request: Double-check all the information you've entered, and when you're satisfied, hit the "Confirm" button.
Wait for Processing: Your refund request will be sent to AeroMexico's experts for review. They will process your request within 7-10 business days and refund the money to your original payment method.

In addition to the online process, you can also reach out to AeroMexico's customer service team for assistance. You can contact them at 1 (800) 237-6639 or 1-888-701-5413 (No Wait Time) and follow the automated prompts to connect with a customer service
representative who can guide you through the refund process.

Conclusion

Obtaining a refund from AeroMexico is a straightforward process if you follow these steps and understand the terms and conditions. Whether you choose to do it online or seek assistance from their customer service, AeroMexico aims to make the refund
process as hassle-free as possible, ensuring you get your money back promptly.

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