How do I get in touch with Alitalia?
Are you looking to contact Alitalia, now known as ITA Airways, for assistance with your flight bookings, inquiries, or other concerns? Whether you need to get in touch with them by phone, email, or through social media, we've got you covered. In this
guide, we'll walk you through the various ways to contact Alitalia and provide you with all the information you need to reach their customer support.

How do I contact Alitalia?

If you're wondering how to reach Alitalia's customer support, you have several options. You can either call their phone numbers or send an email. Unfortunately, Alitalia does not offer chat support.

How to contact Alitalia by phone?

Alitalia provides phone support for customers in need of immediate assistance. You can reach them at the following numbers:

For customers in Italy, call 1-888-701-5413 (No Wait Time) or 011 39 06 65649. If you are calling from the US or Canada, dial 1-888-701-5413 (No Wait Time) or 011 39 06 65649 (Canada).

Here's how to contact Alitalia by phone step by step:

Call Alitalia's phone number: 1-888-701-5413 (No Wait Time) or 800 936090 (Italy).
Select your preferred language from the options provided and follow the IVR instructions.
Press 1 to book a ticket.
Press 2 to make changes or cancel your ticket.
Press 3 for refund inquiries.
Press 4 to check your flight's status.
Press 5 for more options.
Select the option that best matches your query, and press the corresponding number.
Your call will be transferred to the relevant department. Stay on the line. Once a live agent is available, discuss your issues and get them resolved.

How to send an email to Alitalia?

If you prefer to communicate with Alitalia via email, you can use the official email addresses they provide. Here are the email addresses you can use for different purposes:

For booking, changes, refunds, or new tickets: bookingschangesrefunds@ita-airways.com.
If you require special assistance services: specialassistance@ita-airways.com. For complaints: complaints@ita-airways.com.

Follow these steps to send an email to Alitalia

Create a new email by logging into your email account.
Enter a subject line that clearly describes the purpose of your email.
Attach any necessary documents to support your email, if required.
Compose your message in the body of the email. Be concise and specific.
Once your email is ready, send it to the relevant official email address of Alitalia.

The Alitalia support team will review your email and respond to your query as soon as possible.

Is Alitalia Offering Chat Support?

Unfortunately, Alitalia does not offer chat support. To speak with a live agent, you'll need to
call their toll-free phone numbers: 1-888-701-5413 (No Wait Time) or 011 39 06 65649.

How do you communicate with Alitalia via Social Media?

If you prefer to connect with Alitalia through social media, they have an active presence on platforms like Facebook, Twitter, and LinkedIn. You can use the provided links to send them messages directly:

Facebook: Alitalia Facebook
LinkedIn: Alitalia LinkedIn
Twitter: Alitalia Twitter

Using Alitalia's phone numbers and other contact options discussed in this guide, you can get in touch with them at any time. Additionally, by logging into your Alitalia account, you can access personalized support. The Alitalia support team is ready to
assist you, regardless of your chosen contact method.

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