• I Apologize

    From Bob La Londe@21:1/5 to All on Thu Sep 22 18:15:24 2022
    I had all but stopped buying from Midwest. While their pricing for one
    off parts is decent their multiple piece (same size) starts showing
    discounts at just two pieces and continues to discount further as your
    order quantity increases. It seems very decent for a small shop like
    mine on the face of it. Unfortunately they failed to fulfill orders in
    even the rather long 14 or so days they claimed. I cancelled several
    orders after waiting much longer than that. A decent price doesn't help
    if you can't get stuff close to the estimated time. You can plan for a
    long fulfillment time, but when its double (or triple) you just can't
    plan for that. For the most part I had quite buying from them.

    When I received an email on August 5th from Rochel Mengelkoch at Midwest saying, "I wanted to let you know we are now operating 3 full shifts 24
    hours a day; the great news is our lead-times are currently 1-3 days to
    ship depending on the size of the order with most shipping within 2
    days!" I was excited and I shared it several places i frequent. I'm
    pretty sure I shared it here with you guys. I was excited at the
    prospect of being able to get the specific stuff I needed more quickly
    than the every other truck from Coast or the outrageous price from the
    local metal yard.

    I placed a small order on September 15th, Its past close of business on September 22nd now and my order has not been shipped. Not counting the intervening weekend or the day I placed the order we are approaching
    double their new advertised lead time to process an order. Id any of
    you were as excited as I was and placed an order with them I apologize.
    It was not my intent to provide misinformation. I guess I'll be calling
    Coast in the morning and letting them know to get some metal on their
    every other week truck for me.

    I have fired off an email to Rochel asking when the new 1-3 day order processing policy will begin. I'll let you guys know, and I'll let you
    know when my order is processed (or if I cancel it.)

    --
    Bob La Londe
    CNC Molds N Stuff


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  • From Bob La Londe@21:1/5 to All on Thu Sep 22 18:29:27 2022
    I apologize. I had all but stopped buying from Midwest Steel and
    Aluminum. While their pricing for one off parts is "okay" their multiple
    piece (same size) price starts showing discounts at just two pieces and continues to discount further as your order quantity increases. It seems
    very decent for a small shop like mine on the face of it. Unfortunately
    they failed to fulfill orders in even the rather long 14 or so days they claimed. I cancelled several orders after waiting much longer than that.
    A decent price doesn't help if you can't get stuff close to the
    estimated time. You can plan for a long fulfillment time, but when its
    double (or triple) you just can't plan for that. For the most part I had
    quit buying from them.

    When I received an email on August 5th from Rochel Mengelkoch at Midwest saying, "I wanted to let you know we are now operating 3 full shifts 24
    hours a day; the great news is our lead-times are currently 1-3 days to
    ship depending on the size of the order with most shipping within 2
    days!" I was excited and I shared it several places I frequent. I'm
    pretty sure I shared it here with you guys. I was excited at the
    prospect of being able to get the specific stuff I needed more quickly
    than the every other week truck from Coast or at the outrageous price
    from the local metal yard.

    I placed a small order on September 15th, Its past close of business on September 22nd now and my order has not been shipped. Not counting the intervening weekend or the day I placed the order we are approaching
    double their new advertised lead time to process an order. If any of you
    were as excited as I was and placed an order with them I apologize. It
    was not my intent to provide misinformation or mislead you. I guess I'll
    be calling Coast in the morning and letting them know to get some metal
    on their every other week truck for me.

    I have fired off an email to Rochel asking when the new 1-3 day order processing policy will begin. I'll let you guys know what they say, and
    I'll let you know when my order is processed (or if I cancel it.)

    --
    Bob La Londe
    CNC Molds N Stuff



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  • From Bob La Londe@21:1/5 to Bob La Londe on Mon Sep 26 11:22:28 2022
    On 9/22/2022 6:29 PM, Bob La Londe wrote:
    I apologize.  I had all but stopped buying from Midwest Steel and
    Aluminum. While their pricing for one off parts is "okay" their multiple piece (same size) price starts showing discounts at just two pieces and continues to discount further as your order quantity increases. It seems
    very decent for a small shop like mine on the face of it. Unfortunately
    they failed to fulfill orders in even the rather long 14 or so days they claimed. I cancelled several orders after waiting much longer than that.
    A decent price doesn't help if you can't get stuff close to the
    estimated time. You can plan for a long fulfillment time, but when its
    double (or triple) you just can't plan for that. For the most part I had
    quit buying from them.

    When I received an email on August 5th from Rochel Mengelkoch at Midwest saying, "I wanted to let you know we are now operating 3 full shifts 24
    hours a day; the great news is our lead-times are currently 1-3 days to
    ship depending on the size of the order with most shipping within 2
    days!" I was excited and I shared it several places I frequent. I'm
    pretty sure I shared it here with you guys. I was excited at the
    prospect of being able to get the specific stuff I needed more quickly
    than the every other week truck from Coast or at the outrageous price
    from the local metal yard.

    I placed a small order on September 15th, Its past close of business on September 22nd now and my order has not been shipped. Not counting the intervening weekend or the day I placed the order we are approaching
    double their new advertised lead time to process an order. If any of you
    were as excited as I was and placed an order with them I apologize. It
    was not my intent to provide misinformation or mislead you. I guess I'll
    be calling Coast in the morning and letting them know to get some metal
    on their every other week truck for me.

    I have fired off an email to Rochel asking when the new 1-3 day order processing policy will begin. I'll let you guys know what they say, and
    I'll let you know when my order is processed (or if I cancel it.)



    Hey! I just received a shipping notification. 7 full working days not counting the day I placed the order. 11 calendar days. Now I believe I
    know how to translate their claimed and published time to ship. 2-3
    times the maximum of whatever they say. If in the future they improve
    I'll let you know, but I'm still not going to swing a lot of stock
    orders over to them. Just due to freight cost larger orders are usually cheaper from Coast.



    --
    Bob La Londe
    CNC Molds N Stuff



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