I had a Samsung network printer that I just replaced with a Brother
HL-L2370DW.

Once I send a print job, under "status" it just goes into the queue and
is listed as "hold".
If I release the hold, it still does not print but goes back to "hold"

It works fine on USB so I guess I'll just leave it like that.
(Fortunately the printer is in the same room as my Linux machines)

Curious why it does not work as Network on either Ubuntu 22.04 or Mint 21.2
The Samsung gave no problems.


Works fine as a network printer on both Win10 and 11

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

Am 26.11.2023 um 01:54:25 Uhr schrieb philo:

Curious why it does not work as Network on either Ubuntu 22.04 or
Mint 21.2 The Samsung gave no problems.

Can you ping it?

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

philo wrote:

I had a Samsung network printer that I just replaced with a Brother HL-L2370DW.

Once I send a print job, under "status" it just goes into the queue and
is listed as "hold".
If I release the hold, it still does not print but goes back to "hold"

It works fine on USB so I guess I'll just leave it like that.
(Fortunately the printer is in the same room as my Linux machines)

Curious why it does not work as Network on either Ubuntu 22.04 or Mint 21.2 The Samsung gave no problems.

Works fine as a network printer on both Win10 and 11

In a web browser enter URL localhost:631 for the cups server web
interface and review the printer queue log for more detailed
information. That might point you to the issue.

<https://wiki.ubuntu.com/DebuggingPrintingProblems>

--
Take care,

Jonathan
-------------------
LITTLE WORKS STUDIO
http://www.LittleWorksStudio.com

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On 11/26/23 4:50 AM, Marco Moock wrote:

Am 26.11.2023 um 01:54:25 Uhr schrieb philo:

Curious why it does not work as Network on either Ubuntu 22.04 or
Mint 21.2 The Samsung gave no problems.

Can you ping it?

Yes and it installs normally.

When I send a print job, there are no error message.
Goes into the print queue and just sits there on hold.

When I release the hold, it immediately goes back into "hold"

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On 11/26/23 6:32 AM, Jonathan N. Little wrote:

philo wrote:

I had a Samsung network printer that I just replaced with a Brother
HL-L2370DW.

Once I send a print job, under "status" it just goes into the queue and
is listed as "hold".
If I release the hold, it still does not print but goes back to "hold"

It works fine on USB so I guess I'll just leave it like that.
(Fortunately the printer is in the same room as my Linux machines)

Curious why it does not work as Network on either Ubuntu 22.04 or Mint 21.2 >> The Samsung gave no problems.


Works fine as a network printer on both Win10 and 11

In a web browser enter URL localhost:631 for the cups server web
interface and review the printer queue log for more detailed
information. That might point you to the issue.

<https://wiki.ubuntu.com/DebuggingPrintingProblems>

Thank you.

It shows that additional drivers are needed and a dialog comes up "find
in software"

When I proceed, it says "no drivers available."

So it looks like this is a new printer which does not have full Linux
support yet. The previous printer was at least 12 years old.

Since it is working on USB, I think I can now put this obsession of mine
to rest.

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

philo wrote:

It shows that additional drivers are needed and a dialog comes up "find
in software"

When I proceed, it says "no drivers available."

So it looks like this is a new printer which does not have full Linux
support yet. The previous printer was at least 12 years old.

Since it is working on USB, I think I can now put this obsession of mine
to rest.

I see printer drivers at Brother:

https://support.brother.com/g/b/downloadend.aspx?c=us&lang=en&prod=hll2370dw_us&os=128&dlid=dlf103583_000&flang=4&type3=10283

HL-L2370DW(XL) Linux printer driver (deb package)

On another page, Brother has a driver install tool which says:

The tool will install LPR, CUPSwrapper driver and scanner driver (for scanner models).

https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=hll2370dw_us&os=128

--
Mike Easter

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On Sun, 26 Nov 2023 01:54:25 -0600, philo wrote:

I had a Samsung network printer that I just replaced with a Brother HL-L2370DW.

I have the same printer. I am using:

Brother HL-L2370DW series, driverless, cups-filters 1.28.17

You best option may be to download the drivers from Brother. I used to get
the cups/drivers combo. It seems different distros handle the drivers differently.

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On 11/26/23 11:55 AM, Mike Easter wrote:

philo wrote:

It shows that additional drivers are needed and a dialog comes up
"find in software"

When I proceed, it says "no drivers available."

So it looks like this is a new printer which does not have full Linux
support yet. The previous printer was at least 12 years old.

Since it is working on USB, I think I can now put this obsession of
mine to rest.

I see printer drivers at Brother:

https://support.brother.com/g/b/downloadend.aspx?c=us&lang=en&prod=hll2370dw_us&os=128&dlid=dlf103583_000&flang=4&type3=10283
HL-L2370DW(XL)   Linux printer driver (deb package)

On another page, Brother has a driver install tool which says:

The tool will install LPR, CUPSwrapper driver and scanner driver (for
scanner models).

https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=hll2370dw_us&os=128

Thanks but that one is older that the one already installed by default.
Brother seems to be about five years behind.

Now I see my printer is not a new design.

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On 11/26/23 1:20 PM, azigni wrote:

On Sun, 26 Nov 2023 01:54:25 -0600, philo wrote:

I had a Samsung network printer that I just replaced with a Brother
HL-L2370DW.

I have the same printer. I am using:

Brother HL-L2370DW series, driverless, cups-filters 1.28.17

You best option may be to download the drivers from Brother. I used to get the cups/drivers combo. It seems different distros handle the drivers differently.

The Brother drivers are older that the ones supplied by Ubuntu but thanks

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On 2023-11-26, philo <philo@privacy.net> wrote:

On 11/26/23 1:20 PM, azigni wrote:

On Sun, 26 Nov 2023 01:54:25 -0600, philo wrote:

I had a Samsung network printer that I just replaced with a Brother
HL-L2370DW.

I have the same printer. I am using:

Brother HL-L2370DW series, driverless, cups-filters 1.28.17

You best option may be to download the drivers from Brother. I used to get >> the cups/drivers combo. It seems different distros handle the drivers
differently.

The Brother drivers are older that the ones supplied by Ubuntu but thanks

However this does not answer the question as to whether or not the older drivers from Brother work, or not.

How many updates have messed up a working system?

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On 11/26/23 7:42 PM, Gordon wrote:

On 2023-11-26, philo <philo@privacy.net> wrote:

On 11/26/23 1:20 PM, azigni wrote:

On Sun, 26 Nov 2023 01:54:25 -0600, philo wrote:

I had a Samsung network printer that I just replaced with a Brother
HL-L2370DW.

I have the same printer. I am using:

Brother HL-L2370DW series, driverless, cups-filters 1.28.17

You best option may be to download the drivers from Brother. I used to get >>> the cups/drivers combo. It seems different distros handle the drivers
differently.

The Brother drivers are older that the ones supplied by Ubuntu but thanks

However this does not answer the question as to whether or not the older drivers from Brother work, or not.

How many updates have messed up a working system?

OK,

I 100% uninstalled the printer and went directly to Brother's website
and downloaded the printer driver in a .deb package.

Same results, system sees and installs the network printer, but in
queue, it simply shows as pending...there is no printing.

On USB all fine


One thing though. In addition to the Linux printer driver, the website
also has a driver install tool in a .gz package

Is that something I also need to install?

If so, I can extract it, but I guess I need explicit instructions as
what to do next

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On Sun, 26 Nov 2023 17:19:37 -0600, philo wrote:
....

Let's pause for a second, you are using an at least five year old golden
oldie printer, but you want 2023 drivers from Ubuntu that do not work?

Okay....good luck with that. I will happily go on printing in Mint with my golden oldie...

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

I 100% uninstalled the printer and went directly to Brother's website
and downloaded the printer driver in a .deb package.

Same results, system sees and installs the network printer, but in
queue, it simply shows as pending...there is no printing.

You have to set up your printer in Cups, did you find the driver I am using....?

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

Here is a link to my blog showing my Cups settings. Go there and make your
Cups look the same.

https://ageanon.com/2023/11/27/brother-2370dw/

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On 2023-11-26, philo wrote:

On 11/26/23 6:32 AM, Jonathan N. Little wrote:

philo wrote:

I had a Samsung network printer that I just replaced with a Brother
HL-L2370DW.
[...]

In a web browser enter URL localhost:631 for the cups server web
interface and review the printer queue log for more detailed
information. That might point you to the issue.

<https://wiki.ubuntu.com/DebuggingPrintingProblems>

[...]
When I proceed, it says "no drivers available."

So it looks like this is a new printer which does not have full Linux
support yet. The previous printer was at least 12 years old.

Of course it does. You get the driver from https://support.brother.com



--
|_|O|_|
|_|_|O| Github: https://github.com/dpurgert
|O|O|O| PGP: DDAB 23FB 19FA 7D85 1CC1 E067 6D65 70E5 4CE7 2860

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On 2023-11-27, Dan Purgert wrote:

On 2023-11-26, philo wrote:

On 11/26/23 6:32 AM, Jonathan N. Little wrote:

philo wrote:

I had a Samsung network printer that I just replaced with a Brother
HL-L2370DW.
[...]

In a web browser enter URL localhost:631 for the cups server web
interface and review the printer queue log for more detailed
information. That might point you to the issue.

<https://wiki.ubuntu.com/DebuggingPrintingProblems>

[...]
When I proceed, it says "no drivers available."

So it looks like this is a new printer which does not have full Linux
support yet. The previous printer was at least 12 years old.

Of course it does. You get the driver from https://support.brother.com

Hooray me, having an outdated list of articles. One thing to be _VERY_ cognizant of is whether or not CUPS is finding the mDNS advertisement of
the printer -- I've never had really good luck with any of my Brother
printers work with that while on WiFi (but they listen perfectly fine
when hitting them directly via IPP://printer.ip.here).


--
|_|O|_|
|_|_|O| Github: https://github.com/dpurgert
|O|O|O| PGP: DDAB 23FB 19FA 7D85 1CC1 E067 6D65 70E5 4CE7 2860

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

Nope.
I got the 2017 drivers right from Brothers website.

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

Yes.
The drivers I got directly from Brothers website.

Printer installs and is detected just fine.
Problem is. Any job sent to it is just listed as pending.
It does not print.

As mentioned, the driver works fine on USB

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

Thank you.
My cups config looks just like that.

As mentioned, printer is recognized and installation goes fine.

Job just listed as pending.
Does not print.

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On 11/26/23 01:54, philo wrote:

I had a Samsung network printer that I just replaced with a Brother HL-L2370DW.

Once I send a print job, under "status" it just goes into the queue and
is listed as "hold".
If I release the hold, it still does not print but goes back to "hold"

It works fine on USB so I guess I'll just leave it like that.
(Fortunately the printer is in the same room as my Linux machines)

Curious why it does not work as Network on either Ubuntu 22.04 or Mint 21.2 The Samsung gave no problems.

Works fine as a network printer on both Win10 and 11

I have a laptop with Bodhi Linux that I tried.

It booted up and automatically installed the network printer and worked
fine.


I copied the configuration *exactly* to Mint Linux again but same problem.

Printer is installed fine and print job goes to it but it sits there in
queue as "pending"


Anyway, since it works with USB this is not a critical problem, just
more of curiosity

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

philo wrote:

Thank you.
My cups config looks just like that.

As mentioned,  printer is recognized and installation goes fine.

Job just listed as pending. Does not print.

Did you ever run the diag instructions to the link I provided to debug
network printing?

<https://wiki.ubuntu.com/DebuggingPrintingProblems#Network_printer>

You said you can ping the printer, but what was the other tests,
especially the SNMP info? see steps 8 & 9. Does a SNMP query find the
printer?

/usr/lib/cups/backend/snmp
sudo /usr/lib/cups/backend/dnssd

I have 2 network HP printers, here is the output of my two printers (I
split the two long line results for clarity):

jonathan@nomad:~$ /usr/lib/cups/backend/snmp
network socket://192.168.57.12 "HP LaserJet 400 color M451nw" "HP
LaserJet 400 color M451nw" "MFG:Hewlett-Packard;CMD:PJL,PML,PCLXL,URP,PCL,PDF,POSTSCRIPT;MDL:HP
LaserJet 400 color M451nw;CLS:PRINTER;DES:Hewlett-Packard LaserJet 400
color M451nw;MEM:MEM=367MB;COMMENT:RES=600x8;LEDMDIS:USB#ff#04#01;CID:HPLJPDLV1;" "Studio"

network socket://192.168.57.13 "HP LaserJet 2100 Series" "HP LaserJet
2100 Series" "MANUFACTURER:Hewlett-Packard;COMMAND SET:PJL,MLC,PCL,PCLXL;MODEL:HP LaserJet 2100 Series;CLASS:PRINTER;DESCRIPTION:Hewlett-Packard LaserJet 2100 Series" "Computer Closet"

If it is found, what does the log say in cups web interface?
localhost:631 > Printers

Is the network printer showing in the queue list? If so click it?
Post the displayed info

Go to the Jobs tab and look at the results. If there is not enough info
then go to the Administration tab and set the Advanced option 'Save
debugging information for troubleshooting'

I am not sure if the web interface automatically restarts cups but the
command will do it and show if it is successful

sudo systemctl restart cups; systemctl status cups

Clear your print queue jobs and then try printing again. Now check the
jobs in cups web interface and see if your can pinpoint the error.

--
Take care,

Jonathan
-------------------
LITTLE WORKS STUDIO
http://www.LittleWorksStudio.com

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

philo wrote:

Thanks for all the good advice.

I deleted the printer and started over

Got a cups server error         server-error-internal-error

Log shows this   RuntimeError: ppdOpenFile failed

Okay it says the associated ppd file for the printer is either corrupted
or missing. Printer ppd files are installed to /etc/cups/ppd directory

example:
ls -l /etc/cups/ppd/*.ppd
-rw-r----- 1 root lp 160270 Mar 3 2023 /etc/cups/ppd/BP-50C26PCL_PS.ppd -rw-r----- 1 root lp 102791 Aug 31 13:18 /etc/cups/ppd/HP_LaserJet_200_color_M251nw.ppd
-rw-r----- 1 root lp 19941 Jan 13 2023 /etc/cups/ppd/HP_LaserJet_2100.ppd -rw-r----- 1 root lp 115781 Sep 11 2022 /etc/cups/ppd/HP_LaserJet_400_color_M451nw.ppd
-rw-r----- 1 root lp 10266 Mar 16 2021 /etc/cups/ppd/HP_LaserJet_400C.ppd

Try installing printer via the cups web interface:

localhost:631

Administration > Add Printer

Select printer from discovered network printers and for the driver use
what azigni suggested from list

<https://ageanon.com/2023/11/27/brother-2370dw/>


--
Take care,

Jonathan
-------------------
LITTLE WORKS STUDIO
http://www.LittleWorksStudio.com

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On 11/27/23 12:06, Jonathan N. Little wrote:

philo wrote:

Thank you.
My cups config looks just like that.

As mentioned,  printer is recognized and installation goes fine.

Job just listed as pending. Does not print.

Did you ever run the diag instructions to the link I provided to debug network printing?

<https://wiki.ubuntu.com/DebuggingPrintingProblems#Network_printer>

You said you can ping the printer, but what was the other tests,
especially the SNMP info? see steps 8 & 9. Does a SNMP query find the printer?

/usr/lib/cups/backend/snmp
sudo /usr/lib/cups/backend/dnssd

I have 2 network HP printers, here is the output of my two printers (I
split the two long line results for clarity):

jonathan@nomad:~$ /usr/lib/cups/backend/snmp
network socket://192.168.57.12 "HP LaserJet 400 color M451nw" "HP
LaserJet 400 color M451nw" "MFG:Hewlett-Packard;CMD:PJL,PML,PCLXL,URP,PCL,PDF,POSTSCRIPT;MDL:HP
LaserJet 400 color M451nw;CLS:PRINTER;DES:Hewlett-Packard LaserJet 400
color M451nw;MEM:MEM=367MB;COMMENT:RES=600x8;LEDMDIS:USB#ff#04#01;CID:HPLJPDLV1;" "Studio"

network socket://192.168.57.13 "HP LaserJet 2100 Series" "HP LaserJet
2100 Series" "MANUFACTURER:Hewlett-Packard;COMMAND SET:PJL,MLC,PCL,PCLXL;MODEL:HP LaserJet 2100 Series;CLASS:PRINTER;DESCRIPTION:Hewlett-Packard LaserJet 2100 Series" "Computer Closet"

If it is found, what does the log say in cups web interface?
localhost:631 > Printers

Is the network printer showing in the queue list? If so click it?
Post the displayed info

Go to the Jobs tab and look at the results. If there is not enough info
then go to the Administration tab and set the Advanced option 'Save
debugging information for troubleshooting'

I am not sure if the web interface automatically restarts cups but the command will do it and show if it is successful

sudo systemctl restart cups; systemctl status cups

Clear your print queue jobs and then try printing again. Now check the
jobs in cups web interface and see if your can pinpoint the error.

Thanks for all the good advice.

I deleted the printer and started over

Got a cups server error server-error-internal-error


Log shows this RuntimeError: ppdOpenFile failed

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On 11/27/23 13:08, Jonathan N. Little wrote:

philo wrote:

Thanks for all the good advice.

I deleted the printer and started over

Got a cups server error         server-error-internal-error


Log shows this   RuntimeError: ppdOpenFile failed

Okay it says the associated ppd file for the printer is either corrupted
or missing. Printer ppd files are installed to /etc/cups/ppd directory

example:
ls -l /etc/cups/ppd/*.ppd
-rw-r----- 1 root lp 160270 Mar 3 2023 /etc/cups/ppd/BP-50C26PCL_PS.ppd -rw-r----- 1 root lp 102791 Aug 31 13:18 /etc/cups/ppd/HP_LaserJet_200_color_M251nw.ppd
-rw-r----- 1 root lp 19941 Jan 13 2023 /etc/cups/ppd/HP_LaserJet_2100.ppd -rw-r----- 1 root lp 115781 Sep 11 2022 /etc/cups/ppd/HP_LaserJet_400_color_M451nw.ppd
-rw-r----- 1 root lp 10266 Mar 16 2021 /etc/cups/ppd/HP_LaserJet_400C.ppd

Try installing printer via the cups web interface:

localhost:631

Administration > Add Printer

Select printer from discovered network printers and for the driver use
what azigni suggested from list

<https://ageanon.com/2023/11/27/brother-2370dw/>

Same problem.
It installs fine but in the queue it simply says "processing" not
connected ?

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

My bad, I am using LMDE 6 Faye. I think I may have originally installed
Mint (Ubuntu version) and could not get my printer to work. After
searching around and not finding a solution I switched to LMDE.

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

philo wrote:

On 11/27/23 13:08, Jonathan N. Little wrote:

philo wrote:

Thanks for all the good advice.

I deleted the printer and started over

Got a cups server error         server-error-internal-error


Log shows this   RuntimeError: ppdOpenFile failed

Okay it says the associated ppd file for the printer is either corrupted
or missing. Printer ppd files are installed to /etc/cups/ppd directory

example:
ls -l /etc/cups/ppd/*.ppd
-rw-r----- 1 root lp 160270 Mar  3  2023 /etc/cups/ppd/BP-50C26PCL_PS.ppd >> -rw-r----- 1 root lp 102791 Aug 31 13:18
/etc/cups/ppd/HP_LaserJet_200_color_M251nw.ppd
-rw-r----- 1 root lp  19941 Jan 13  2023
/etc/cups/ppd/HP_LaserJet_2100.ppd
-rw-r----- 1 root lp 115781 Sep 11  2022
/etc/cups/ppd/HP_LaserJet_400_color_M451nw.ppd
-rw-r----- 1 root lp  10266 Mar 16  2021
/etc/cups/ppd/HP_LaserJet_400C.ppd

Try installing printer via the cups web interface:

localhost:631

Administration > Add Printer

Select printer from discovered network printers and for the driver  use
what azigni suggested from list

<https://ageanon.com/2023/11/27/brother-2370dw/>

Same problem.
It installs fine but in the queue it simply says "processing"   not connected ?

Well what does all the commands above produce for output?

--
Take care,

Jonathan
-------------------
LITTLE WORKS STUDIO
http://www.LittleWorksStudio.com

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

Jonathan N. Little wrote:

philo wrote:

On 11/27/23 13:08, Jonathan N. Little wrote:

philo wrote:

Thanks for all the good advice.

I deleted the printer and started over

Got a cups server error         server-error-internal-error


Log shows this   RuntimeError: ppdOpenFile failed

Okay it says the associated ppd file for the printer is either corrupted >>> or missing. Printer ppd files are installed to /etc/cups/ppd directory

example:
ls -l /etc/cups/ppd/*.ppd
-rw-r----- 1 root lp 160270 Mar  3  2023 /etc/cups/ppd/BP-50C26PCL_PS.ppd >>> -rw-r----- 1 root lp 102791 Aug 31 13:18
/etc/cups/ppd/HP_LaserJet_200_color_M251nw.ppd
-rw-r----- 1 root lp  19941 Jan 13  2023
/etc/cups/ppd/HP_LaserJet_2100.ppd
-rw-r----- 1 root lp 115781 Sep 11  2022
/etc/cups/ppd/HP_LaserJet_400_color_M451nw.ppd
-rw-r----- 1 root lp  10266 Mar 16  2021
/etc/cups/ppd/HP_LaserJet_400C.ppd

Try installing printer via the cups web interface:

localhost:631

Administration > Add Printer

Select printer from discovered network printers and for the driver  use >>> what azigni suggested from list

<https://ageanon.com/2023/11/27/brother-2370dw/>

Same problem.
It installs fine but in the queue it simply says "processing"   not
connected ?

Well what does all the commands above produce for output?

I found on brother's website <https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=hll2370dw_us&os=128>

the driver is 6-years old

hll2370dwpdrv-4.0.0-1.i386.deb

but your may want to try the Driver Install Tool which was updated 2
years ago. I have found with Brothers the Driver Install Tool usually
works better than manually installing the deb.

--
Take care,

Jonathan
-------------------
LITTLE WORKS STUDIO
http://www.LittleWorksStudio.com

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

I will have to see what the difference is in Bohdi
as compared to Ubuntu & Mint.

I've got my stuff put away now,so will have to investigate some other day.

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On 11/27/23 15:10, Jonathan N. Little wrote:

Jonathan N. Little wrote:

philo wrote:

On 11/27/23 13:08, Jonathan N. Little wrote:

philo wrote:

Thanks for all the good advice.

I deleted the printer and started over

Got a cups server error         server-error-internal-error


Log shows this   RuntimeError: ppdOpenFile failed

Okay it says the associated ppd file for the printer is either corrupted >>>> or missing. Printer ppd files are installed to /etc/cups/ppd directory >>>>
example:
ls -l /etc/cups/ppd/*.ppd
-rw-r----- 1 root lp 160270 Mar  3  2023 /etc/cups/ppd/BP-50C26PCL_PS.ppd
-rw-r----- 1 root lp 102791 Aug 31 13:18
/etc/cups/ppd/HP_LaserJet_200_color_M251nw.ppd
-rw-r----- 1 root lp  19941 Jan 13  2023
/etc/cups/ppd/HP_LaserJet_2100.ppd
-rw-r----- 1 root lp 115781 Sep 11  2022
/etc/cups/ppd/HP_LaserJet_400_color_M451nw.ppd
-rw-r----- 1 root lp  10266 Mar 16  2021
/etc/cups/ppd/HP_LaserJet_400C.ppd

Try installing printer via the cups web interface:

localhost:631

Administration > Add Printer

Select printer from discovered network printers and for the driver  use >>>> what azigni suggested from list

<https://ageanon.com/2023/11/27/brother-2370dw/>

Same problem.
It installs fine but in the queue it simply says "processing"   not
connected ?

Well what does all the commands above produce for output?

I found on brother's website <https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=hll2370dw_us&os=128>

the driver is 6-years old

hll2370dwpdrv-4.0.0-1.i386.deb

but your may want to try the Driver Install Tool which was updated 2
years ago. I have found with Brothers the Driver Install Tool usually
works better than manually installing the deb.

OK, I uninstalled the printer then figured out how to use the shell
script from the Brother website

It installed with no problems but I got the same thing.

Printer is detected just fine and I can sent a print job to it. but it
just sits there "pending."

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On 11/26/23 01:54, philo wrote:

I had a Samsung network printer that I just replaced with a Brother HL-L2370DW.

Once I send a print job, under "status" it just goes into the queue and
is listed as "hold".
If I release the hold, it still does not print but goes back to "hold"

It works fine on USB so I guess I'll just leave it like that.
(Fortunately the printer is in the same room as my Linux machines)

Curious why it does not work as Network on either Ubuntu 22.04 or Mint 21.2 The Samsung gave no problems.

Works fine as a network printer on both Win10 and 11

At least on my Mint installation I have it figured it out.

The automatic setup did not work so I manually entered the device URI


I'll be darned, it worked.


In a way, I'm glad I fooled with it.

Even though using the shell script from Brother did not solve the
problem, I did at least refresh my brain.

I have not run a shell script in 20 years I bet

Thanks to all here.

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On 11/27/23 5:25 PM, azigni wrote:

Glad you got it going! Every year, I dislike Brother printers and Linux
more and more.

Hey, it was a cold day and better than working outside.

On my Ubuntu install, not only did I have to manually enter the URI

I could not use the Brother driver

Works fine as generic using PCL 5p


What I do like about this printer is that I can now print from my phone
and my wife can print from her laptop without having to plug into Ethernet.


I'm 74 years old and I'll be darned, my mind is still working (sort of) :)

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

Glad you got it going! Every year, I dislike Brother printers and Linux
more and more.

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

Glad you got it working!

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

Thanks.
I think the best part of this was proving to myself that my brain still works. Also, I am not going to think less of those who use Win11.

Still recall when a buddy if mine who's a computer genius got a Mac because he said he didn't want to waste time thinking:)

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

On 2023-11-27, philo wrote:

On 11/26/23 01:54, philo wrote:

I had a Samsung network printer that I just replaced with a Brother
HL-L2370DW.

Once I send a print job, under "status" it just goes into the queue and
is listed as "hold".
If I release the hold, it still does not print but goes back to "hold"

It works fine on USB so I guess I'll just leave it like that.
(Fortunately the printer is in the same room as my Linux machines)

Curious why it does not work as Network on either Ubuntu 22.04 or Mint 21.2 >> The Samsung gave no problems.


Works fine as a network printer on both Win10 and 11

At least on my Mint installation I have it figured it out.

The automatic setup did not work so I manually entered the device URI

Yep, that sounds *exactly* like it was found via mDNS (bonjour / avahi / zeroconf), and something went wrong (mine presented like 4 options as I
recall ... only 1 worked, and sporadically at that).
--
|_|O|_|
|_|_|O| Github: https://github.com/dpurgert
|O|O|O| PGP: DDAB 23FB 19FA 7D85 1CC1 E067 6D65 70E5 4CE7 2860

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

azigni wrote:

Glad you got it going! Every year, I dislike Brother printers and Linux
more and more.

It used to be HP and Brothers were dependable and just works. But
finding it is not the brand anymore, but printers in general the force
the online wrapper apps to the printer drivers. Example "HP Smart". Why
the hell to I need Internet to access a local networked printer? Linux
is not Android (This also goes for Windows and I assume Macs as well)

--
Take care,

Jonathan
-------------------
LITTLE WORKS STUDIO
http://www.LittleWorksStudio.com

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

Dan Purgert wrote:

On 2023-11-27, philo wrote:

<snip>

At least on my Mint installation I have it figured it out.

The automatic setup did not work so I manually entered the device URI

Yep, that sounds *exactly* like it was found via mDNS (bonjour / avahi / zeroconf), and something went wrong (mine presented like 4 options as I recall ... only 1 worked, and sporadically at that).

I was suspicious of that. Output of the some of diag commands might have
helped pinpoint if you had posted them. I run a local DNS server and
give printers statically assigned IP. I also find when printers have all
the discovery protocols enabled can mess things up. Cuts down on the
multiple instances with different protocols...

--
Take care,

Jonathan
-------------------
LITTLE WORKS STUDIO
http://www.LittleWorksStudio.com

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

Part of the reason my posted info may not have been the best is because I am a pure amateur who has just enough knowledge to make it look like I know what I'm doing.

Thanks to Red Hat 5.2 though, I got a pretty good education.

The reason I thought to use the generic driver was because I once was working on an ancient Mac in my shop and out of curiosity wanted to see if I could use it with my network printer and the generic post script driver was fine.

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)

philo wrote:

Part of the reason my posted info may not have been the best is because
I am a pure amateur who has just enough knowledge to make it look like I
know what I'm doing.
Thanks to Red Hat 5.2 though,  I got a pretty good education.
The reason I thought to use the generic driver was because I once was
working on an ancient Mac in my shop and out of curiosity wanted to see
if I could use it with my network printer and the generic post script
driver was fine.

I started with Guinness I think that was 7.0. Oh the days of great
confusion. However some of those SNMP command line output would have
indicated a URL issue. Linux has come along way to be mostly GUI
driving, but sometimes good ol' command line can be the most effective.
Sure beats MS's "TroubleShooters" which work their "Black Magic" for
several minutes only to too often not solve the issue...

--
Take care,

Jonathan
-------------------
LITTLE WORKS STUDIO
http://www.LittleWorksStudio.com

--- SoupGate-Win32 v1.05
* Origin: fsxNet Usenet Gateway (21:1/5)