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  • Re: Printer problem again Hopefully resolved ...One more thing

    From azigni@21:1/5 to philo on Thu May 9 19:58:36 2024
    On Thu, 9 May 2024 14:30:26 -0500, philo wrote:
    ....
    I'm convinced that both Brother and the service center deliberately make things tough to deal with so that most people just give up.

    I'm inclined to agree with you. That is the most profitable business model
    for them to take. I hope your new printer arrives and all is well with it.

    It's easy to make Brother look bad, but I wonder if any of the other
    companies are any better? Let us know if your printer arrives.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From philo@21:1/5 to All on Thu May 9 14:30:26 2024
    Out of courtesy, I contacted the service center and told them Brother
    will replace the printer. They confessed that they would not have looked
    at it anyway as the small reimbursement they'd get would not make it
    even worth while for a tech to look at it.


    I'm convinced that both Brother and the service center deliberately make
    things tough to deal with so that most people just give up.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From philo@21:1/5 to azigni on Thu May 9 20:22:08 2024
    On 5/9/24 14:58, azigni wrote:
    On Thu, 9 May 2024 14:30:26 -0500, philo wrote:
    ....
    I'm convinced that both Brother and the service center deliberately make
    things tough to deal with so that most people just give up.

    I'm inclined to agree with you. That is the most profitable business model for them to take. I hope your new printer arrives and all is well with it.

    It's easy to make Brother look bad, but I wonder if any of the other companies are any better? Let us know if your printer arrives.



    If the new printer arrives, my attitude towards Brother probably will be
    quite a bit better.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From azigni@21:1/5 to All on Fri May 10 02:33:10 2024
    No doubt. I think a lot of attitudes towards Brother will improve.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From philo@21:1/5 to azigni on Sat May 11 06:17:20 2024
    On 5/9/24 9:33 PM, azigni wrote:
    No doubt. I think a lot of attitudes towards Brother will improve.


    I was just informed that the new printer was shipped.
    The product itself was fine, just horrible tech support.

    BTW: I was happy to find that Brother has a Linux driver on their
    website that comes with two possible configurations. Unfortunately
    neither work. Using the Brother driver, there was no way I was able to
    modify the configuration however.

    I ended up using the Generic PCL-5e driver that allowed me to configure
    the device to my choosing. Thankfully, I took notes because I have no
    idea how I originally figured out the ipp configuration which was:




    ipp://192.168.1.196:631/ipp


    At a complete loss as to how I had figured that out six months ago as in
    Linux, the ipp has to be entered manually, AFAIK there is no autodetect.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Mike Scott@21:1/5 to philo on Sat May 11 19:21:11 2024
    On 11/05/2024 12:17, philo wrote:
    At a complete loss as to how I had figured that out six months ago as in Linux, the ipp has to be entered manually, AFAIK there is no autodetect.

    Surprising. I'm using mint - and my brother printer is auto-detected.
    Which is annoying, as the PPD it uses is wrong(*). So I have a manual
    copy alongside with a fixed PPD.


    (*)
    "True" != "true". I wonder about the mindset of some coders.


    --
    Mike Scott
    Harlow, England

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From philo@21:1/5 to All on Sat May 11 21:17:22 2024
    I now realize there is a non-working auto-detect that returns as soon as I delete it.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From azigni@21:1/5 to philo on Sun May 12 02:14:36 2024
    On Sat, 11 May 2024 21:17:22 +0000, philo wrote:

    I now realize there is a non-working auto-detect that returns as soon as
    I delete it.

    Auto detect what?

    A little off topic. I just read in 2600 magazine today that of you have an
    HP printer you can not use all its functions unless you have the HP app on
    your phone. Guess Brother isn't looking all that bad.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Heinz Schmitz@21:1/5 to azigni on Sun May 12 10:14:19 2024
    azigni wrote:

    On Sat, 11 May 2024 21:17:22 +0000, philo wrote:

    I now realize there is a non-working auto-detect that returns as soon as
    I delete it.

    Auto detect what?

    A little off topic. I just read in 2600 magazine today that of you have an >HP printer you can not use all its functions unless you have the HP app on >your phone. Guess Brother isn't looking all that bad.

    Probably the world still has more Windows-Users than Linux-Users.
    The Linux-pinter-driver for my Epson WF-2010 printer does what it
    should, however ink-levels are only shown with the win-driver, which
    also offers more utilities.

    Regards,
    H.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Dan Purgert@21:1/5 to philo on Mon May 13 09:38:37 2024
    On 2024-05-11, philo wrote:
    I now realize there is a non-working auto-detect that returns as soon as I delete it.

    Network printer? Brother's Zeroconf (mdns/bonjour) thing tends to not
    be configured properly. I fixed it once on one of mine with their
    bradmin(?) utility ... but ultimately it was just easier disabling
    cups-browsed since I have other printers that you couldn't do that with.


    --
    |_|O|_|
    |_|_|O| Github: https://github.com/dpurgert
    |O|O|O| PGP: DDAB 23FB 19FA 7D85 1CC1 E067 6D65 70E5 4CE7 2860

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From philo@21:1/5 to Heinz Schmitz on Mon May 13 17:38:14 2024
    On 5/12/24 3:14 AM, Heinz Schmitz wrote:
    azigni wrote:

    On Sat, 11 May 2024 21:17:22 +0000, philo wrote:

    I now realize there is a non-working auto-detect that returns as soon as >>> I delete it.

    Auto detect what?

    A little off topic. I just read in 2600 magazine today that of you have an >> HP printer you can not use all its functions unless you have the HP app on >> your phone. Guess Brother isn't looking all that bad.

    Probably the world still has more Windows-Users than Linux-Users.
    The Linux-pinter-driver for my Epson WF-2010 printer does what it
    should, however ink-levels are only shown with the win-driver, which
    also offers more utilities.

    Regards,
    H.






    I never take part in the Windows vs Linux debate, I simply use the OS
    that does the job best.

    Most of the time I'm on my Linux my Linux machine>

    If I'm doing photography, my good quality printer has no Linux support,
    so I use Windows.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From philo@21:1/5 to Dan Purgert on Mon May 13 17:36:08 2024
    On 5/13/24 4:38 AM, Dan Purgert wrote:
    On 2024-05-11, philo wrote:
    I now realize there is a non-working auto-detect that returns as soon as I delete it.

    Network printer? Brother's Zeroconf (mdns/bonjour) thing tends to not
    be configured properly. I fixed it once on one of mine with their
    bradmin(?) utility ... but ultimately it was just easier disabling cups-browsed since I have other printers that you couldn't do that with.




    The configuration that Brother uses is wrong.
    I was able to configure it manually using a Generic driver>

    As mentioned before, I'm glad I wrote down the settings. Right now I
    have no idea how I figured it out.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)