SIM swaps continue to be a problem for wireless users in the country.
And one way to address the issue is by looking for ways to improve how
these are done. T-Mobile disabled its self-service SIM swap last month
so they could start implementing an extra security measure against such requests. And while the self-service step has been disabled, users had
to contact support to complete the process.

Thankfully, T-Mobile has found a way to make SIM swap requests more
secure. As reported by The T-Mo Report, the Un-carrier has a new SIM
block service that will allow customers to block their line or entire
account from getting a SIM charge. The report reveals that a SIM can
only be changed once a block is disabled. If a SIM block is active, the customer needs to verify the request with a one-time passcode sent via
email or as an SMS to an existing line. As a customer, you can access
the new SIM block feature via the T-Mobile app or the My T-Mobile website.

https://www.tmonews.com/2022/12/t-mobile-implementing-a-new-security-feature-for-sim-swap-requests/

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