by Laura F. H. McDonald
Most enterprise telecommunication contracts contain terms that are quite unfriendly to the customer. That's because these unfavorable terms are
hidden in the carrier's online terms known as service guides, guides,
service publications, and other benign terms.
Listen to this 12-minute podcast as Laura McDonald, a Senior Partner at
LB3, and TC2's Joe Schmidt provide a brief history of how telecom
services have moved from tariffs to today's negotiated deals, how the
carriers' online terms work, and what you can do to mitigate some of the
risk the online guides pose to your contract.
https://www.mondaq.com/article/news/1270434?q=1803232&n=673&tp=3&tlk=8&lk=29
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