by Kate Patton (New York)
Drawing from the Federal Trade Commission's recent policy statement
and its own past enforcement actions, the Consumer Financial
Protection Bureau issued a new circular for companies offering
negative option subscription services, that highlights examples of
unlawful behavior by companies that have used dark patterns and other manipulative tactics to trick consumers into paying recurring charges
for unwanted products and services. The two agencies are partnering in
efforts to combat dark patterns and expressed their commitment to
bringing action where necessary.
https://www.mondaq.com/article/news/1275140?q=1803232&n=680&tp=9&tlk=1&lk=56
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