Kagan: How Operator and 9-1-1 Emergency Services are evolving

By Jeff Kagan

Yesterday, Operator, Directory Assistance and 9-1-1 Emergency Services
all played an important role in our landline telephone world. However,
as landlines are being replaced by wireless smartphones, VoIP Internet
service and other technologies, these vital services are also fading
away. Let’s take a look at how these sectors are evolving and how they
may be becoming a real growth sector.

https://www.rcrwireless.com/20230208/public-safety/kagan-how-operator-and-9-1-1-emergency-services-are-evolving

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