by David O. Klein

On January 20, 2023, the Federal Communications Commission ("FCC")
announced the implementation of new rules governing non-marketing
calls. The new rules were implemented pursuant to the Telephone
Consumer Protect Act ("TCPA") Exemptions Order published on February
25, 2021. The TCPA protects consumers against the receipt of certain unsolicited telemarketing calls and text messages. Traditionally, the
FCC has focused on preventing marketing calls to consumers who have
not provided their consent to receive such calls. The Exemptions Order
is noteworthy because it places limits on the use of artificial and
prerecorded voice in non-marketing calls, which currently do not
require the recipient's consent under the TCPA. These new regulations
create numerous requirements and are scheduled to take effect on July
20, 2023.

https://www.mondaq.com/article/news/1304166?q=1803232&n=761&tp=4&tlk=16&lk=37

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