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Book Information
Healthcare practices. Uncertain times. Practices are under pressure to accomplish more with fewer resources, while facing new regulatory demands and other changes that compete with the responsibilities of running a practice.
How do the most successful medical practices excel in this constantly changing practice environment?

The wait is over. The much-anticipated 3rd edition of Secrets of the Best-Run Practices shares practical solutions for medical practices seeking to simplify business processes, maximize efficiency, and improve profitability, all while putting patients
first.

Fully updated, Secrets of the Best-Run Practices delivers timely solutions for the critical challenges that medical practices face every day from front desk service, to workflow efficiency, to effective billing and collections, to understanding the
critical steps required to adapt to a new business model.

As in previous editions, author Judy Capko uses case studies from practices large and small to illustrate real-world practice management problems and their solutions.

Imagine:

A practice where mastering the appointment schedule reduced no-shows by 70% and decreased overtime payroll cost by $60,000 per year.

A practice that doubled time-of-service collections within 30-days once staff members once staff learned new collection techniques.

A simple formula for determining the hassle factor in dealing with 3rd party payers.

An amazingly productive physician generated $600,000 more in revenue than the national benchmark for his specialty.

A practice s team approach to get exceptional results from their billing service.

By reading Secrets of the Best-Run Practices you will learn how to:

Improve time-of-service collections to increase practice profitability

Use proven techniques for appointment scheduling, increasing patient satisfaction

Discover outsourcing possibilities that improve practice performance

Apply the key components of a practice Turnaround Plan to achieve a profitable footing

Keep credit card numbers on file, and use virtual cc payments...and how to do it properly

Conduct random chart audits, we have tips for you

Discharge a non-compliant or difficult patient and protect the practice from liability

Leverage your patient portal to smooth out workflow

Improve your efforts to secure data with no-nonsense info on the new world of patient data security and HIPAA

BONUS The NEW 3rd edition includes 46 downloadable toolbox forms (in Word and in PDF) designed to help you manage your busy practice. These forms can be customized for any practice and cover workflow, business analysis, and human resource management.

Just as doctors need to stay up-to-date with the best practices in patient care, their practices need to keep up with the real-life solutions that can keep their practices healthy. The all-new 3rd edition of SECRETS OF THE BEST-RUN PRACTICESis a cost-
effective investment in practice success.


Book ID Asin: 0997447249
Book Title: Secrets of the Best-Run Practices, 3rd Edition
Book Author: Judy Capko
Book Format and Price:
Book Price: unknown
Book Category: Books, New, Used & Rental Textbooks, Medicine & Health Sciences and unknown
Book Rating: 23 ratings
Book Product Detail
Publisher ‏ : ‎ Greenbranch Publishing; 3rd edition (May 12, 2017)
Language ‏ : ‎ English
Paperback ‏ : ‎ 180 pages
ISBN-10 ‏ : ‎ 0997447249
ISBN-13 ‏ : ‎ 978-0997447248
Item Weight ‏ : ‎ 8.8 ounces
Dimensions ‏ : ‎ 5.98 x 0.39 x 9.02 inches
Best Sellers Rank: #468,901 in Books (See Top 100 in Books)
#37 in Medical Practice Management
#84 in Medical Management & Reimbursement
#103 in Health Insurance (Books)
Customer Reviews:
4.2 out of 5 stars 23 ratings
Review
TABLE OF CONTENTS CHAPTER 1 Managing Revenue to Maximize Practice Profit Capturing Charges and Maximizing Their Value Patient Registration Charge Reporting Revenue Recovery Monitoring Performance Accounts Receivable Management Payment Estimation And Real-
Time Claims Adjudication Whose Practice Is It, Anyway? Don t Be A Target For Embezzlement CHAPTER 2 Mastering the Appointment Schedule Looking at the Indicators Getting to the Root of the Problem The Financial Impact Defining the Objectives Mastering the
Schedule Checking Out the Gains CHAPTER 3 The Perfect Receptionist in a High-Deductible World The Game Has Changed But the Complaints Are the Same Everyone (Still) Loves Susan The Illusion Of Multitasking Technology: More Important Than Ever Workload and
Productivity Branding at Reception CHAPTER 4 Conquering Workflow Problems What Was Wrong The Challenge The Power of Data The Findings The Remedy Searching for a Champion Making It Happen Reaping the Rewards Adapting to Change CHAPTER 5 Commonsense
Management of Today s Risk Could It Happen to You? Start with the Relationship Documentation Develop a Risk Management Plan Discharging Patients Tapping Into Risk Management Resources Attitudes Data Protection CHAPTER 6 Surviving (and Avoiding) a Money
Crunch They Grew Too Fast Checking Out the Numbers The Infrastructure The Final Diagnosis No Pain, No Gain Turnaround Strategies The Action Plan The Results The Next Step CHAPTER 7 The Amazingly Productive Doctor Making Time Count The Clinical Flow
Everyone Benefits Numbers Talk Lessons Learned CHAPTER 8 Committed Staff and Adoring Patients The Supremely Supportive Physician/Owner A Brilliant Physician Still Has Things to Learn Satisfaction and Prosperity in an Underserved Community Words of Wisdom
CHAPTER 9 Making Smart Use of Outsourcing: RCM And Beyond Knowledge, Technology, and Management A Tale of Two Pediatric Billing Services Beyond Billing CHAPTER 10 Going Outside-the-Box: Considering New Models Planning Starts with Introspection Brutally
Honest Analysis is Key Comprehensive Business Planning: Worth the Effort Don t Overlook Human Factors Innovating Inside the Box: Exploiting Core Competencies Pulling It All Together Index --Manuscript Reviews
About the Author
Judy Capko is founder of Capko & Morgan and a nationally recognized management consultant with over 30-years of experience working with medical practices. She is a sought-after speaker and author of the popular books Secrets of the Best-Run Practices,
3rd Edition, The Patient-Centered Payoff, and Take Back Time: Bringing Time Management to Medicine, all in print and in eBook from Greenbranch Publishing. She has been interviewed by and published in over 50 prestigious national medical journals,
including such publications as Physicians Practice, Urology Times, Dermatology Times, and Repertoire. She has been a frequent presenter at the healthcare management conferences of organizations such as MGMA, AOA, and Pri-Med. Judy also serves on the
Advisory Board for The Journal of Medical Practice Management by Greenbranch Publishing. At Capko & Morgan, Judy works with practices of all sizes to help them solve management problems and run their businesses more effectively. Judy and her Capko and
Morgan partners, Joe Capko and Laurie Morgan, also build on their consulting experiences to provide content and market research services to healthcare organizations looking to gain insight into medical practice management.
Book Review
Name: #1 Rated
Rating: 5.0 out of 5 stars
Title: goodread
Date: Reviewed in the United States on July 19, 2020
Review: excited to read this edition

Name: Diesto Oh
Rating: 5.0 out of 5 stars
Title: Aneasytofollowpracticalguidetothebusinesssideofmedicine
Date: Reviewed in the United States on May 7, 2020
Review: Throughout medical training I was not exposed much to the business side of medicine. There are other books available but they are dense, too academic, and also outdated. This book is superb because it is practical, easy to read, comprehensive,
and up to date.It is clear the authors have a wealth of experience and are giving with their knowledge.It is ideal for residents who are about to graduate as well as physicians who graduated and want to know more about setting up an efficient practice.In
the end, this book will help your practice run more smoothly. Patients will benefit. You'll strengthen your autonomy.

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