Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with the
apple in the middle. It's been on charge all night, and no change.
Any suggestions are welcome, to help it on. I'll save "bin it" for later.
Try what's suggested here: https://support.apple.com/en-gb/102642
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with theTry what's suggested here: https://support.apple.com/en-gb/102642
apple in the middle. It's been on charge all night, and no change.
Any suggestions are welcome, to help it on. I'll save "bin it" for later. >>
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on
until the battery drains; then the display for connecting power cable appears; then it charges up.
On 2025-08-06, Ed Cryer <ed@somewhere.in.the.uk> wrote:
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with theTry what's suggested here: https://support.apple.com/en-gb/102642
apple in the middle. It's been on charge all night, and no change.
Any suggestions are welcome, to help it on. I'll save "bin it" for later. >>>
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised
either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on
until the battery drains; then the display for connecting power cable
appears; then it charges up.
Have you contacted Apple support?
Jolly Roger wrote:
On 2025-08-06, Ed Cryer<ed@somewhere.in.the.uk> wrote:
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with the apple in the middle. It's been on charge all night, and no change. Any suggestions are welcome, to help it on. I'll save "bin it" for later.
Try what's suggested here: https://support.apple.com/en-gb/102642
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on
until the battery drains; then the display for connecting power cable appears; then it charges up.
Have you contacted Apple support?Apple Support wants the serial number, but I can't get into the damned
thing to find that.
Ed
On Wed, 6 Aug 2025 19:24:32 +0100, Ed Cryer<ed@somewhere.in.the.uk>
wrote:
Jolly Roger wrote:
On 2025-08-06, Ed Cryer<ed@somewhere.in.the.uk> wrote:
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with the apple in the middle. It's been on charge all night, and no change. Any suggestions are welcome, to help it on. I'll save "bin it" for later.
Try what's suggested here: https://support.apple.com/en-gb/102642
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on until the battery drains; then the display for connecting power cable appears; then it charges up.
Have you contacted Apple support?Apple Support wants the serial number, but I can't get into the damned thing to find that.
They ask for the serial number because it makes their life easier, it
allows them to easily find the model, year of build, list of internal
parts and loads of other information from their databases. If there is
a chat-line on the support pages it might be worth bothering them and
telling them why you can't find the number.
My Macs usually came with a sticker on the bottom plate which listed
the SerNO. and some other stuff. That may still be on yours. Or it
might be worn away.
J.
Ed
Jolly Roger wrote:
On 2025-08-06, Ed Cryer <ed@somewhere.in.the.uk> wrote:Apple Support wants the serial number, but I can't get into the damned
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with theTry what's suggested here: https://support.apple.com/en-gb/102642
apple in the middle. It's been on charge all night, and no change.
Any suggestions are welcome, to help it on. I'll save "bin it" for later. >>>>
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised
either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on
until the battery drains; then the display for connecting power cable
appears; then it charges up.
Have you contacted Apple support?
thing to find that.
My iPad Pro won't start up. It's stuck on the white screen with the
apple in the middle. It's been on charge all night, and no change.
Any suggestions are welcome, to help it on. I'll save "bin it" for later.
Ed
On Aug 6, 2025, John wrote
(in article<g1979ktflvmb0nindt5ibde2p4brlnmtm6@4ax.com>):
On Wed, 6 Aug 2025 19:24:32 +0100, Ed Cryer<ed@somewhere.in.the.uk>
wrote:
Jolly Roger wrote:
On 2025-08-06, Ed Cryer<ed@somewhere.in.the.uk> wrote:Apple Support wants the serial number, but I can't get into the damned
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:
My iPad Pro won't start up. It's stuck on the white screen with the >>>>>>> apple in the middle. It's been on charge all night, and no change. >>>>>>> Any suggestions are welcome, to help it on. I'll save "bin it" for >>>>>>> later.
Try what's suggested here: https://support.apple.com/en-gb/102642
Thanks for the reply and website.
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised >>>>> either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on
until the battery drains; then the display for connecting power cable >>>>> appears; then it charges up.
Have you contacted Apple support?
thing to find that.
They ask for the serial number because it makes their life easier, it
allows them to easily find the model, year of build, list of internal
parts and loads of other information from their databases. If there is
a chat-line on the support pages it might be worth bothering them and
telling them why you can't find the number.
My Macs usually came with a sticker on the bottom plate which listed
the SerNO. and some other stuff. That may still be on yours. Or it
might be worn away.
J.
Ed
my iPad has the serial printed, in extremely small print, on the back of the device. it’s easier to go to the Apple Account online than to try to read that, unless you have an excellent magnifying glass or similar.
On Aug 6, 2025 at 4:08:47 PM EDT, "WolfFan" <akwolffan@zoho.com> wrote:
On Aug 6, 2025, John wrote
(in article<g1979ktflvmb0nindt5ibde2p4brlnmtm6@4ax.com>):
On Wed, 6 Aug 2025 19:24:32 +0100, Ed Cryer<ed@somewhere.in.the.uk>
wrote:
Jolly Roger wrote:
On 2025-08-06, Ed Cryer<ed@somewhere.in.the.uk> wrote:Apple Support wants the serial number, but I can't get into the damned >>>> thing to find that.
Chris wrote:
Ed Cryer <ed@somewhere.in.the.uk> wrote:Thanks for the reply and website.
My iPad Pro won't start up. It's stuck on the white screen with the >>>>>>>> apple in the middle. It's been on charge all night, and no change. Any >>>>>>>> suggestions are welcome, to help it on. I'll save "bin it" for later. >>>>>>>Try what's suggested here: https://support.apple.com/en-gb/102642 >>>>>>
None of the methods listed works.
Worst of all, when I connect it to iTunes on my PC, it's not recognised >>>>>> either by iTunes or the PC itself.
There's some sign of life in the thing. It keeps the logo screen on >>>>>> until the battery drains; then the display for connecting power cable >>>>>> appears; then it charges up.
Have you contacted Apple support?
They ask for the serial number because it makes their life easier, it
allows them to easily find the model, year of build, list of internal
parts and loads of other information from their databases. If there is
a chat-line on the support pages it might be worth bothering them and
telling them why you can't find the number.
My Macs usually came with a sticker on the bottom plate which listed
the SerNO. and some other stuff. That may still be on yours. Or it
might be worn away.
J.
Ed
my iPad has the serial printed, in extremely small print, on the back of the >> device. it’s easier to go to the Apple Account online than to try to read >> that, unless you have an excellent magnifying glass or similar.
I use a jewler's headset for the small numbers stamped on Apple devices the last few years. Find it handy to work on the innards of most modern laptops.
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