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  • ``replace toner'', Brother HL-L2360DW

    From Ethan Carter@21:1/5 to All on Mon Jun 2 23:45:54 2025
    XPost: 24hoursupport.helpdesk

    The toner was still printing perfectly, but the printer asked me to
    replace the toner. I bought two new ones from a different brand and it
    still refuses to print again with the same message. First time I go
    through this time. Could be it that I need to buy another printer?

    This is a Brother HL-L2360DW. Is there anything I can do in its menus
    (or it some possible web interface) to tell it to try to work with the
    toner?

    Thanks!

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Eli the Bearded@21:1/5 to ec1828@somewhere.edu on Tue Jun 3 18:44:29 2025
    In comp.periphs.printers, Ethan Carter <ec1828@somewhere.edu> wrote:
    The toner was still printing perfectly, but the printer asked me to
    replace the toner. I bought two new ones from a different brand and it
    still refuses to print again with the same message. First time I go
    through this time. Could be it that I need to buy another printer?

    This is a Brother HL-L2360DW. Is there anything I can do in its menus
    (or it some possible web interface) to tell it to try to work with the
    toner?

    I can't say what's up with the off-brand carts, but the Brother carts
    can be easily reset with just a screwdriver. There is a mechanical
    "timer" that advances with each page printed. You open up the side of
    the cart and reset it.

    Youtube has videos of the process, look them up with the ink cartridge
    part number instead of the printer name. I've done it with at least
    three different Brother HL-L... models. Expect five minutes the first
    time you do it, and one minute with practice.

    After the reset I can usually get another 5 to 10% of the page rated
    capacity (different printers have different capacity) before print
    quality deteriorates. If you are not too picky about how dark the blacks
    are, you may be able to get more.

    I tried a refill kit once and was disappointed with the results, so I
    have not done that again or used other off-brand toner.

    Printing here is mostly booklets that get sold with some other material,
    so high quality prints are required. But we do a lot of printing and
    run through the printers every couple of years. (My advice is: first
    time it tells you to replace the drum, do it. Second time, buy a new
    printer because other things are about to fail. Most people never print
    enough to even see the replace the drum message once.)

    Elijah
    ------
    drum + fuser costs more than a new printer

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Joe Reynolds@21:1/5 to Ethan Carter on Wed Jun 4 10:04:29 2025
    On 6/3/2025 9:45 AM, Ethan Carter wrote:
    Is there anything I can do in its menus
    (or it some possible web interface) to tell it to try to work with the
    toner?

    Force it to print even if it thinks the toner is low:

    https://www.youtube.com/watch?v=-9LkMZvD4Kw

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From CtrlAltDel@21:1/5 to Ethan Carter on Wed Jun 4 23:50:06 2025
    On Mon, 02 Jun 2025 23:45:54 -0300, Ethan Carter wrote:

    The toner was still printing perfectly, but the printer asked me to
    replace the toner. I bought two new ones from a different brand and it
    still refuses to print again with the same message. First time I go
    through this time. Could be it that I need to buy another printer?

    This is a Brother HL-L2360DW. Is there anything I can do in its menus
    (or it some possible web interface) to tell it to try to work with the
    toner?

    Thanks!

    The best thing to do would be to try and install Ubuntu. You'll love it.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Stuart@21:1/5 to Ethan Carter on Thu Jun 5 08:15:01 2025
    In article <87zfeph7a5.fsf@somewhere.edu>,
    Ethan Carter <ec1828@somewhere.edu> wrote:
    The toner was still printing perfectly, but the printer asked me to
    replace the toner. I bought two new ones from a different brand and it
    still refuses to print again with the same message. First time I go
    through this time. Could be it that I need to buy another printer?

    First, when I get low toner massage, I remove the cartridge, give it a
    good shake and carry on printing.

    This is a Brother HL-L2360DW. Is there anything I can do in its menus
    (or it some possible web interface) to tell it to try to work with the
    toner?

    Second, with any printer, using a non-manufactures cartridge is usually a
    bad idea. Get yourself a proper Brother cartridge.

    --
    Stuart Winsor

    Tools With A Mission
    sending tools across the world
    http://www.twam.co.uk/

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Nuno Silva@21:1/5 to Stuart on Thu Jun 5 10:17:39 2025
    XPost: alt.comp.periphs.printers

    On 2025-06-05, Stuart wrote:

    In article <87zfeph7a5.fsf@somewhere.edu>,
    Ethan Carter <ec1828@somewhere.edu> wrote:
    The toner was still printing perfectly, but the printer asked me to
    replace the toner. I bought two new ones from a different brand and it
    still refuses to print again with the same message. First time I go
    through this time. Could be it that I need to buy another printer?

    First, when I get low toner massage, I remove the cartridge, give it a
    good shake and carry on printing.

    That only applies if the message is based on actual toner level
    readings. Might help; and I think I've seen this also suggested to try
    to even color when it's fading out.

    This is a Brother HL-L2360DW. Is there anything I can do in its menus
    (or it some possible web interface) to tell it to try to work with the
    toner?

    Second, with any printer, using a non-manufactures cartridge is usually a
    bad idea. Get yourself a proper Brother cartridge.

    This is blatant FUD. Quite a few models don't even have enough gear to
    employ some sort of DRM. Unless we're looking at bad designs in the non-manufacturer parts, it really shouldn't be a problem, if you're
    providing the same kind of material in a container that fits...

    There will be models that require workarounds. Is the amount of models
    where it's *impossible* even big enough? Well, certainly it ain't big
    enough to warrant the "with any printer" generalization?



    (X-posting to the alt.* group just in case that leads to more eyes for
    the original question.)

    --
    Nuno Silva

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Ethan Carter@21:1/5 to All on Fri Jun 6 21:31:58 2025
    Previously, I cross-posted my request for help to this group and to 24hoursupport.helpdesk. The article appeared in the latter, but not in
    the former---as far as my newsreader can tell. I'm reposting it here.
    Sorry if this is somehow a duplicate. I'm also making changes to it
    (marking them in brackets) in the hope the request improves in
    readability and technical exposition of the problem. Thanks!

    From: Ethan Carter <ec1828@somewhere.edu>
    Subject: ``replace toner'', Brother HL-L2360DW
    Newsgroups: comp.periphs.printers, 24hoursupport.helpdesk
    Followup-To: comp.periphs.printers
    Date: Mon, 02 Jun 2025 23:45:54 -0300
    Organization: A noiseless patient Spider

    [My Brother HL-L2360DW refuses to print any job and writes in its
    one-line display the message ``replace toner''. The message is actually longer---it tells me to open the front panel to replace the toner.]

    [Then this message came up, the] toner was still printing perfectly, but
    the printer asked me to replace the toner[, so I did]. I bought two new
    ones from a different brand [but not an original from Brother] and [the printer] still refuses to print [] with the same message. First time I
    go through [this.] Could be it that I need to buy another printer?

    This is a Brother HL-L2360DW. Is there anything I can do in its menus
    (or it some possible web interface) to tell it to try to work with the
    toner?

    [I can log-in to the web interface just fine. Lots of options. There
    it says that the toner is completely empty, even though I added a brand
    new one. I did not find any option that would make it ignore its idea
    that the toner cannot continue to print.]

    Thanks!

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Eli the Bearded@21:1/5 to ec1828@somewhere.edu on Sat Jun 7 19:31:21 2025
    In comp.periphs.printers, Ethan Carter <ec1828@somewhere.edu> wrote:
    Previously, I cross-posted my request for help to this group and to 24hoursupport.helpdesk. The article appeared in the latter, but not in
    the former---as far as my newsreader can tell. I'm reposting it here.

    I see five replies to your previous post here.

    I'll repeat my response to that one below:

    I can't say what's up with the off-brand carts, but the Brother carts
    can be easily reset with just a screwdriver. There is a mechanical
    "timer" that advances with each page printed. You open up the side of
    the cart and reset it.

    Youtube has videos of the process, look them up with the ink cartridge
    part number instead of the printer name. I've done it with at least
    three different Brother HL-L... models. Expect five minutes the first
    time you do it, and one minute with practice.

    After the reset I can usually get another 5 to 10% of the page rated
    capacity (different printers have different capacity) before print
    quality deteriorates. If you are not too picky about how dark the blacks
    are, you may be able to get more.

    I tried a refill kit once and was disappointed with the results, so I
    have not done that again or used other off-brand toner.

    Printing here is mostly booklets that get sold with some other material,
    so high quality prints are required. But we do a lot of printing and
    run through the printers every couple of years. (My advice is: first
    time it tells you to replace the drum, do it. Second time, buy a new
    printer because other things are about to fail. Most people never print
    enough to even see the replace the drum message once.)

    Elijah
    ------
    drum + fuser costs more than a new printer

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)