• B1: Cannot reset SLD password: "Reset password failed!"

    From Anton Shepelev@21:1/5 to All on Wed Nov 6 18:07:51 2024
    This question on ServerFault:
    <https://serverfault.com/q/1167200/502000>

    I cannot reset a forgotten SLD password for Business One
    9.3 PL14 (9.30.240). I tried the following:

    1. Go to Control Center at:

    https://<server>:30010/ControlCenter/

    A login prompt opens.

    2. Click on the /Forgot password?/ URL. A password-reset
    prompt opens.

    3. Fill in the database server, the `sa' user
    credentials, and the desired new SLD password. Check
    and recheck the specified data paranoidally. The
    dabase is accessible. The *B1* client connects to
    companies on that server.

    4. Press Reset Site Password.

    5. A modal message appears, exclaiming:

    Reset password failed!

    but with zero further explanations as to what may have
    gone wrong. Nor have I found any log files with
    additional details about the event.

    I need help with resetting the SLD password.

    --- SoupGate-Win32 v1.05
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