a) Nope. I buy the game and it's mine forever, regardless
of any issues.
Wait, didn't we just do one of these stupid things two weeks ago? And
another one just a fortnight prior to that? What's going on? Didn't
these polls used to be monthly (if that often?) Yeah, well, the thing
is that I got a list of ideas for future polls... and that list keeps
getting longer. I gotta start shoving some of them out the door before
that list evolves into a spreadsheet. I really don't need ANOTHER
spreadsheet in my life. ;-)
Preliminaries done; let's get to this latest Completely Random and
Pointless Poll!
----------------
Question: Do you ever return games you've bought for a refund?
a) Nope. I buy the game and it's mine forever, regardless
of any issues.
b) Only if there is something really wrong with it (the
disc is broken or it's missing something important from
the box)
c) Sure, if the game is too buggy to run on my computer
d) If the game works but there's something about it I
disagree with (say, discovering it has Denuvo) that wasn't
disclosed before purchase, I don't see why I shouldn't
e) If I try it and don't like it, back it goes!
f) Ran it, played it, liked it but it's done before the
return period ends; why shouldn't I get my money back?
g) If they'll take it back, it's going back
h) I never purchase my games, so this concept of
'returns' does not apply to me
&) I am an iconoclast who refuses your options and instead
offers my own suggestion: ___________________________
----------------
Ideally, I'd fall into option A but realistically, I tend to go with
option B. I'm a big believer in "caveat emptor" and if I buy something
and it doesn't suit me (or has problems running on my rig), I believe
I've only myself to blame. It's only if I pay for a game and -for
whatever reason- I don't GET it that I start making a fuss and
demanding my money back. Some examples in my own personal history
include buying a game and there was a disc missing in the box, or the
manual was missing (and it was impossible to play the game without it
because of copy-protection), or the download link doesn't work.
I tend to be more forgiving of bugs than I should, but that's probably because a) I'm usually technically adept that I can get a game
running, or have enough 'spare' computers that even if the game
doesn't run on one platform, I can get it working on another.
Similarly, I give the publishers a pass about unspecified DRM because
I figure that's something _I_ should have looked into before
purchasing if it was such a deal breaker.
But that's just me. Where do you draw the line? Do you return games
for refunds?
Wait, didn't we just do one of these stupid things two weeks ago? And
another one just a fortnight prior to that? What's going on? Didn't
these polls used to be monthly (if that often?) Yeah, well, the thing
is that I got a list of ideas for future polls... and that list keeps
getting longer. I gotta start shoving some of them out the door before
that list evolves into a spreadsheet. I really don't need ANOTHER
spreadsheet in my life. ;-)
Preliminaries done; let's get to this latest Completely Random and
Pointless Poll!
----------------
Question: Do you ever return games you've bought for a refund?
a) Nope. I buy the game and it's mine forever, regardless
of any issues.
b) Only if there is something really wrong with it (the
disc is broken or it's missing something important from
the box)
c) Sure, if the game is too buggy to run on my computer
d) If the game works but there's something about it I
disagree with (say, discovering it has Denuvo) that wasn't
disclosed before purchase, I don't see why I shouldn't
Question: Do you ever return games you've bought for a refund?
b) Only if there is something really wrong with it (the
disc is broken or it's missing something important from
the box)
c) Sure, if the game is too buggy to run on my computer
d) If the game works but there's something about it I
disagree with (say, discovering it has Denuvo) that wasn't
disclosed before purchase, I don't see why I shouldn't
e) If I try it and don't like it, back it goes!
But that's just me. Where do you draw the line? Do you return games
for refunds?
North America does not have the equivalent of Britain's "Fit for
Purpose" law that actually requires software to run and run properly.
Wait, didn't we just do one of these stupid things two weeks ago? And
another one just a fortnight prior to that? What's going on? Didn't
these polls used to be monthly (if that often?) Yeah, well, the thing
is that I got a list of ideas for future polls... and that list keeps
getting longer. I gotta start shoving some of them out the door before
that list evolves into a spreadsheet. I really don't need ANOTHER
spreadsheet in my life. ;-)
Preliminaries done; let's get to this latest Completely Random and
Pointless Poll!
----------------
Question: Do you ever return games you've bought for a refund?
a) Nope. I buy the game and it's mine forever, regardless
of any issues.
b) Only if there is something really wrong with it (the
disc is broken or it's missing something important from
the box)
c) Sure, if the game is too buggy to run on my computer
d) If the game works but there's something about it I
disagree with (say, discovering it has Denuvo) that wasn't
disclosed before purchase, I don't see why I shouldn't
e) If I try it and don't like it, back it goes!
f) Ran it, played it, liked it but it's done before the
return period ends; why shouldn't I get my money back?
g) If they'll take it back, it's going back
h) I never purchase my games, so this concept of
'returns' does not apply to me
&) I am an iconoclast who refuses your options and instead
offers my own suggestion: ___________________________
------------------
Ideally, I'd fall into option A but realistically, I tend to go with
option B. I'm a big believer in "caveat emptor" and if I buy something
and it doesn't suit me (or has problems running on my rig), I believe
I've only myself to blame. It's only if I pay for a game and -for
whatever reason- I don't GET it that I start making a fuss and
demanding my money back. Some examples in my own personal history
include buying a game and there was a disc missing in the box, or the
manual was missing (and it was impossible to play the game without it
because of copy-protection), or the download link doesn't work.
I tend to be more forgiving of bugs than I should, but that's probably because a) I'm usually technically adept that I can get a game
running, or have enough 'spare' computers that even if the game
doesn't run on one platform, I can get it working on another.
Similarly, I give the publishers a pass about unspecified DRM because
I figure that's something _I_ should have looked into before
purchasing if it was such a deal breaker.
But that's just me. Where do you draw the line? Do you return games
for refunds?
The US has the implied warranty of merchantability, ie: It has to do what
it says on the label, TL;DR it has to work properly.
The worse thing was you were arguing with a shop assistant that
didn't realise what the law actually is.
On Sun, 13 Jul 2025 10:00:21 +0100, in comp.sys.ibm.pc.games.action, JAB wrote:
The worse thing was you were arguing with a shop assistant that
didn't realise what the law actually is.
...aaaand their job depends on expressing and enforcing policy received
from store management. Like, they might get fired for following the law,
even when they do know it.
And store management gets mandates from the higher ups, no choice, and
the higher ups (right up to the C's) think they're above the law and will
try to get away with anything they can. Lie. Cheat. Steal. Repeat.
God knows, I've had to enforce ridiculous policies, and when the customer
has a fit about how poorly they were treated, by the *policy* which is
from management not me, *I* get written up for it. Damned if you do,
damned if you don't. The write up is actually the best case scenario, so
long as the manager has your back.
In short, people be people. Sometimes they suck. Try hard not to blame
the peon or think them ignorant.
I don't think I ever returned a game. Digital or physical. So clearly,
option A for me.
He kinda blankly looked at me
and explained it wasn't their fault as the mushrooms were delivered
frozen from another company. All I could think was, did you really just
put forward that as an explanation.
Wait, didn't we just do one of these stupid things two weeks ago? And
another one just a fortnight prior to that? What's going on? Didn't
these polls used to be monthly (if that often?) Yeah, well, the thing
is that I got a list of ideas for future polls... and that list keeps
getting longer. I gotta start shoving some of them out the door before
that list evolves into a spreadsheet. I really don't need ANOTHER
spreadsheet in my life. ;-)
Preliminaries done; let's get to this latest Completely Random and
Pointless Poll!
----------------
Question: Do you ever return games you've bought for a refund?
a) Nope. I buy the game and it's mine forever, regardless
of any issues.
b) Only if there is something really wrong with it (the
disc is broken or it's missing something important from
the box)
c) Sure, if the game is too buggy to run on my computer
d) If the game works but there's something about it I
disagree with (say, discovering it has Denuvo) that wasn't
disclosed before purchase, I don't see why I shouldn't
e) If I try it and don't like it, back it goes!
f) Ran it, played it, liked it but it's done before the
return period ends; why shouldn't I get my money back?
g) If they'll take it back, it's going back
h) I never purchase my games, so this concept of
'returns' does not apply to me
&) I am an iconoclast who refuses your options and instead
offers my own suggestion: ___________________________
----------------
Ideally, I'd fall into option A but realistically, I tend to go with
option B. I'm a big believer in "caveat emptor" and if I buy something
and it doesn't suit me (or has problems running on my rig), I believe
I've only myself to blame. It's only if I pay for a game and -for
whatever reason- I don't GET it that I start making a fuss and
demanding my money back. Some examples in my own personal history
include buying a game and there was a disc missing in the box, or the
manual was missing (and it was impossible to play the game without it
because of copy-protection), or the download link doesn't work.
I tend to be more forgiving of bugs than I should, but that's probably because a) I'm usually technically adept that I can get a game
running, or have enough 'spare' computers that even if the game
doesn't run on one platform, I can get it working on another.
Similarly, I give the publishers a pass about unspecified DRM because
I figure that's something _I_ should have looked into before
purchasing if it was such a deal breaker.
But that's just me. Where do you draw the line? Do you return games
for refunds?
On Tue, 15 Jul 2025 19:20:04 -0000 (UTC), candycanearter07
<candycanearter07@candycanearter07.nomail.afraid> wrote:
Spalls Hurgenson <spallshurgenson@gmail.com> wrote at 17:47 this Friday (GMT):
Wait, didn't we just do one of these stupid things two weeks ago? And
another one just a fortnight prior to that? What's going on? Didn't
these polls used to be monthly (if that often?) Yeah, well, the thing
is that I got a list of ideas for future polls... and that list keeps
getting longer. I gotta start shoving some of them out the door before
that list evolves into a spreadsheet. I really don't need ANOTHER
spreadsheet in my life. ;-)
Preliminaries done; let's get to this latest Completely Random and
Pointless Poll!
----------------
Question: Do you ever return games you've bought for a refund?
a) Nope. I buy the game and it's mine forever, regardless
of any issues.
b) Only if there is something really wrong with it (the
disc is broken or it's missing something important from
the box)
c) Sure, if the game is too buggy to run on my computer
d) If the game works but there's something about it I
disagree with (say, discovering it has Denuvo) that wasn't
disclosed before purchase, I don't see why I shouldn't
e) If I try it and don't like it, back it goes!
f) Ran it, played it, liked it but it's done before the
return period ends; why shouldn't I get my money back?
g) If they'll take it back, it's going back
h) I never purchase my games, so this concept of
'returns' does not apply to me
&) I am an iconoclast who refuses your options and instead
offers my own suggestion: ___________________________
----------------
Ideally, I'd fall into option A but realistically, I tend to go with
option B. I'm a big believer in "caveat emptor" and if I buy something
and it doesn't suit me (or has problems running on my rig), I believe
I've only myself to blame. It's only if I pay for a game and -for
whatever reason- I don't GET it that I start making a fuss and
demanding my money back. Some examples in my own personal history
include buying a game and there was a disc missing in the box, or the
manual was missing (and it was impossible to play the game without it
because of copy-protection), or the download link doesn't work.
I tend to be more forgiving of bugs than I should, but that's probably
because a) I'm usually technically adept that I can get a game
running, or have enough 'spare' computers that even if the game
doesn't run on one platform, I can get it working on another.
Similarly, I give the publishers a pass about unspecified DRM because
I figure that's something _I_ should have looked into before
purchasing if it was such a deal breaker.
But that's just me. Where do you draw the line? Do you return games
for refunds?
I firmly fall into the E category here. I always feel a bit bad about >>spending money for games, so if its not something I super enjoy, then
it's going back in the Steam shelves. I remember refunding Terraria bc
it didn't click with me. For more story based games, if I DO finish it
in the period, I will refund it too (pony island). I usually don't
refund games under 5$ tho.
Don't feel that bad. There's no right and wrong to these answers
(well, maybe if I'd added a "I steal the game then bring it back for
money", that would be wrong, but the other options are forgivable ;-)
and I didn't want to imply any sort of moral high-ground. I could even
argue that sticking to my guns with options A and B are not only
silly, but encourage bad practices on the part of retailers and
publishers, whereas taking back a product after you find it isn't to
your taste sends a clearer message.
I think Valve does a good job with its refund policy that's fairest
for all around; it's a full refund, but with a time limit (both in
terms of how long since you've purchased and how long you played the
game). If you aren't trying to cheat that system, then there's no need
to feel bad about demanding your cash back after you try a game and
find its not to taste.
But what do you do if you find the game lacking and still somehow ended
up putting 60 hours in it? Leave a negative review?
Question: Do you ever return games you've bought for a refund?
a) Nope. I buy the game and it's mine forever, regardless
of any issues.
c) Sure, if the game is too buggy to run on my computer
e) If I try it and don't like it, back it goes!
On Sun, 20 Jul 2025 00:19:03 +0300, Anssi Saari <anssi.saari@usenet.mail.kapsi.fi> wrote:
But what do you do if you find the game lacking and still somehow ended
up putting 60 hours in it? Leave a negative review?
If the game compelled you to play 60 hours, how bad could it have
really been? To expect to refund it after a couple of hours really
isn't a reasonable ask, people would refund games because they don't
like the ending. Imagine if movie theatres operated that way back in
the day and were required to issue refunds when the viewer didn't like
how it turned out.
On Sun, 20 Jul 2025 00:19:03 +0300, Anssi Saari
<anssi.saari@usenet.mail.kapsi.fi> wrote:
But what do you do if you find the game lacking and still somehow ended
up putting 60 hours in it? Leave a negative review?
If the game compelled you to play 60 hours, how bad could it have
really been? To expect to refund it after a couple of hours really
isn't a reasonable ask, people would refund games because they don't
like the ending. Imagine if movie theatres operated that way back in
the day and were required to issue refunds when the viewer didn't like
how it turned out.
Rin Stowleigh <rstowleigh@x-nospam-x.com> wrote at 21:54 this Saturday (GMT): >> On Sun, 20 Jul 2025 00:19:03 +0300, Anssi Saari >><anssi.saari@usenet.mail.kapsi.fi> wrote:
But what do you do if you find the game lacking and still somehow ended >>>up putting 60 hours in it? Leave a negative review?
If the game compelled you to play 60 hours, how bad could it have
really been? To expect to refund it after a couple of hours really
isn't a reasonable ask, people would refund games because they don't
like the ending. Imagine if movie theatres operated that way back in
the day and were required to issue refunds when the viewer didn't like
how it turned out.
That's why you rent movies first. :D
On Mon, 21 Jul 2025 14:20:06 -0000 (UTC), candycanearter07
<candycanearter07@candycanearter07.nomail.afraid> wrote:
Rin Stowleigh <rstowleigh@x-nospam-x.com> wrote at 21:54 this Saturday (GMT): >>> On Sun, 20 Jul 2025 00:19:03 +0300, Anssi Saari >>><anssi.saari@usenet.mail.kapsi.fi> wrote:
But what do you do if you find the game lacking and still somehow ended >>>>up putting 60 hours in it? Leave a negative review?
If the game compelled you to play 60 hours, how bad could it have
really been? To expect to refund it after a couple of hours really
isn't a reasonable ask, people would refund games because they don't
like the ending. Imagine if movie theatres operated that way back in
the day and were required to issue refunds when the viewer didn't like
how it turned out.
That's why you rent movies first. :D
Which is, in effect, what folks going to movie theatres are doing..
But what if you could refund your rental? Would their even be a movie industry?
On Sun, 20 Jul 2025 00:19:03 +0300, Anssi Saari <anssi.saari@usenet.mail.kapsi.fi> wrote:
But what do you do if you find the game lacking and still somehow ended
up putting 60 hours in it? Leave a negative review?
I recommend a long snarky comment detailing your play experience at
the beginning of the month on an under-used Internet forum.
It seems to work for me, anyway ;-)
Spalls Hurgenson <spallshurgenson@gmail.com> writes:
On Sun, 20 Jul 2025 00:19:03 +0300, Anssi Saari
<anssi.saari@usenet.mail.kapsi.fi> wrote:
But what do you do if you find the game lacking and still somehow ended >>>up putting 60 hours in it? Leave a negative review?
I recommend a long snarky comment detailing your play experience at
the beginning of the month on an under-used Internet forum.
It seems to work for me, anyway ;-)
Yes, I think that's the best course of action ;-)
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