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Le samedi 26 avril 2025, 19:57:12 heure d’été d’Europe centrale Rongrong a écrit :
Hi Philippe,
I somehow met the same issue before and confirmed that kioworker was unfortunately stuck while generating the thumbnail of a file.
`sudo strace -p <PID>` and `lsof -p <PID>` may help you find the file
that causes the issue. You can then work around the bug by disabling thumbnail generation for the affected MIME type.
In my case, it was a DOCX file.
$ sudo strace -p <PID>
lseek(11, 5557, SEEK_SET) = 5557
lseek(11, 5557, SEEK_SET) = 5557
lseek(11, 5557, SEEK_SET) = 5557
[...]
$ lsof -p <PID>
kioworker <PID> rongrong 11r REG <DEVICE>
<SIZE/OFF> <NODE> /path/to/a.docx
It is impossible for me to provide a reproducer to the devs, as the
file itself is confidential. Thus, I've never reported the issue. If
you find you are facing the same issue and if the file is not
confidential, please report it to the KDE devs.
Rong
Thank you for the method you provide to detect the cause of Kioworker's out-of-control
behavior, which causes processor overheating. In my case, it worked very well; the culprit
was a corrupted .pps file. Deleting this file in the same session didn't make the problem go
away, but upon rebooting, everything returned to normal.
I don't understand why the KDE system is interested in this file if it existed in my home
directory and I hadn't accessed it for a long time.
Should I file a bug report? If so, I don't know how to write one? Is it a Debian or KDE bug?
The offending .pps file is deleted; to find it, I'd have to look for it in my backups.
I also recently had a problem with clamav (clamd), which also used a processor at 100%,
thus increasing the processor temperature. A reboot calmed everything down.
On Sat, 2025-04-26 at 12:58 +0200, MERLIN Philippe wrote:
Hello,
For some time now, I've been having problems with my Debian SID AMD64.
I've
already reported it to the list about the screen blocking and the mouse becoming inoperative. The users recommended certain tests to diagnose the cause of the problem. I ran memtest86 overnight without any problems. However, upon further investigation, I noticed that the processor temperatures were very high, approaching 100°C (96.97°C). The fans were operating normally. I thought it was a thermal paste problem. A
technician ran some tests without Linux, and the processor temperatures were normal, even under load, at a maximum of 76°C. He suggested the problem might be with an application. I launched: *top* and* *I noticed that a kioworker process was constantly using 100% CPU. Why? Is this the culprit? Where should I look? Kioworker seems to be a KDE process, so
I'll send an email to the KDE list asking for help.
Thanks in advance for your contributions.
Philippe Merlin
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<body><p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">Le samedi 26 avril 2025, 19:57:12 heure d’été d’Europe centrale Rongrong a écrit :</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> Hi Philippe,</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> </p> <p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> I somehow met the same issue before and confirmed that kioworker was</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> unfortunately stuck while generating the thumbnail of a file.</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> </p> <p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> `sudo strace -p <PID>` and `lsof -p <PID>` may help you find the file</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> that causes the issue. You can then work around the bug by disabling</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> thumbnail generation for the affected MIME type.</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> </p> <p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> In my case, it was a DOCX file.</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> </p> <p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> $ sudo strace -p <PID></p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> lseek(11, 5557, SEEK_SET) = 5557</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> lseek(11, 5557, SEEK_SET) = 5557</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> lseek(11, 5557, SEEK_SET) = 5557</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> [...]</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> $ lsof -p <PID></p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> kioworker <PID> rongrong 11r REG <DEVICE></p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> <SIZE/OFF> <NODE> /path/to/a.docx</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> </p> <p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> It is impossible for me to provide a reproducer to the devs, as the</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> file itself is confidential. Thus, I've never reported the issue. If</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> you find you are facing the same issue and if the file is not</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> confidential, please report it to the KDE devs.</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> </p> <p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> Rong</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">Thank you for the method you provide to detect the cause of Kioworker's out-of-control behavior, which causes processor overheating. In my case, it worked very well; the culprit was a
corrupted .pps file. Deleting this file in the same session didn't make the problem go away, but upon rebooting, everything returned to normal.</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">I don't understand why the KDE system is interested in this file if it existed in my home directory and I hadn't accessed it for a long time.</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">Should I file a bug report? If so, I don't know how to write one? Is it a Debian or KDE bug?</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">The offending .pps file is deleted; to find it, I'd have to look for it in my backups.</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">I also recently had a problem with clamav (clamd), which also used a processor at 100%, thus increasing the processor temperature. A reboot calmed everything down.</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> </p> <p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> On Sat, 2025-04-26 at 12:58 +0200, MERLIN Philippe wrote:</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> > Hello,</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> > For some time now, I've been having problems with my Debian SID AMD64.</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> > I've</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> > already reported it to the list about the screen blocking and the mouse</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> > becoming inoperative. The users recommended certain tests to diagnose the</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> > cause of the problem. I ran memtest86 overnight without any problems.</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> > However, upon further investigation, I noticed that the processor</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> > temperatures were very high, approaching 100°C (96.97°C). The fans were</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> > operating normally. I thought it was a thermal paste problem. A</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> > technician ran some tests without Linux, and the processor temperatures</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> > were normal, even under load, at a maximum of 76°C. He suggested the</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> > problem might be with an application. I launched: *top* and* *I noticed</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> > that a kioworker process was constantly using 100% CPU. Why? Is this the</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> > culprit? Where should I look? Kioworker seems to be a KDE process, so</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> > I'll send an email to the KDE list asking for help.</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> > Thanks in advance for your contributions.</p>
<p style="margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;">> > Philippe Merlin</p>
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