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  • Re: printer problem

    From eduardo@kalinowski.com.br@21:1/5 to All on Wed Oct 30 13:50:01 2024
    Em 2024-10-30 09:25, Semih Ozlem escreveu:
    I am using debian 12. I am on a network with printer Kyocera ECOSYS
    MA4500ix.
    I installed the printer's driver from Kyocera's website. But I am
    unable to print. On Printer Properties Under Printer State I am
    getting the message:
    Processing - Illegal account. Job is canceled.
    Other people on the network are able to print. I am the only one using
    linux around here. What can I do to remedy the situation?

    You probably don't need the Kyocera driver. The printer appears to
    support "driverless" printing:
    https://wiki.debian.org/CUPSDriverlessPrinting

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  • From Eduardo M KALINOWSKI@21:1/5 to Semih Ozlem on Wed Oct 30 21:50:01 2024
    On 30/10/2024 17:19, Semih Ozlem wrote:
    Thank you for your reply, Eduardo. However it appears that there is
    another problem. The printer requires entry of a password. An the menu
    for that is available in windows, but I have no idea where in linux I
    would get properties about printer and printing permissions. This is at
    a university, and not everyone can print to the printer. Does anyone
    know or have an idea how I could pull up a menu from which I can enter
    my password for getting permission to print under linux, debian 12?

    In this case you probably need the Kyocera proprietary driver. It's
    probably a custom protocol, specific to Kyocera, that is used for this
    kind of authentication.

    If the linux driver does not work, I guess you're out of luck. It might
    be that this function was only implemented for Windows clients.

    You could try asking Kyocera for support (if they offer such an option),
    or perhaps someone from the IT department of your university (some other
    linux user might have had the same problem). Unfortunately your options
    are not great.

    --
    You k'n hide de fier, but w'at you gwine do wid de smoke?
    -- Joel Chandler Harris, proverbs of Uncle Remus

    Eduardo M KALINOWSKI
    eduardo@kalinowski.com.br

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  • From Stefan Monnier@21:1/5 to All on Wed Oct 30 23:50:01 2024
    You could try asking Kyocera for support (if they offer such an option), or perhaps someone from the IT department of your university (some other linux user might have had the same problem). Unfortunately your options are
    not great.

    Maybe it's worth looking into how it works for people printing from Android/ChromeOS devices (which may(?) be more numerous than GNU/Linux users).


    Stefan

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  • From tomas@tuxteam.de@21:1/5 to Semih Ozlem on Thu Oct 31 06:40:01 2024
    On Wed, Oct 30, 2024 at 11:19:20PM +0300, Semih Ozlem wrote:
    Thank you for your reply, Eduardo. However it appears that there is another problem. The printer requires entry of a password. An the menu for that is available in windows, but I have no idea where in linux I would get properties about printer and printing permissions. This is at a university, and not everyone can print to the printer. Does anyone know or have an idea how I could pull up a menu from which I can enter my password for getting permission to print under linux, debian 12?

    One thing worth a try would be to direct your browser at the printer's
    "web page" (yes those things have one, most of the time). I.e. https://<your-printer-IP>/ (or may be just http).

    Cheers
    --
    t

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