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  • hardware check

    From Michel Verdier@21:1/5 to All on Thu Apr 10 09:20:01 2025
    A poor friend of mine is stucked on w$ and his computer has problems. I
    have no access to his system.

    Do you know a way to check his hardware, programs such as clamav,
    smartmontools or memtest, either running on w$ or from a live system?
    But it has to be fully automated or with a simple ui. For example running clamav from shell commands is beyond his power.

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  • From john doe@21:1/5 to Michel Verdier on Thu Apr 10 10:10:01 2025
    On 4/10/25 09:14, Michel Verdier wrote:
    A poor friend of mine is stucked on w$ and his computer has problems. I
    have no access to his system.

    Do you know a way to check his hardware, programs such as clamav, smartmontools or memtest, either running on w$ or from a live system?
    But it has to be fully automated or with a simple ui. For example running clamav from shell commands is beyond his power.


    You could use some online scanners:
    - https://www.eset.com/afr/online-scanner/
    - https://www.scancircle.com/en

    Some pointers on where to look but not in anyway a recommendation.

    --
    John Doe

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From David Christensen@21:1/5 to Michel Verdier on Thu Apr 10 17:40:01 2025
    On 4/10/25 00:14, Michel Verdier wrote:
    A poor friend of mine is stucked on w$


    I assume you mean Microsoft Windows (?). Which version (4.0, XP, Vista,
    7, 8, 8.5, 10, 11, etc.) and which edition (Home, Pro, Workstation, etc.)?


    and his computer


    Make and model of computer? CPU? Memory? Disks? Other?


    has problems.


    Please describe the problems -- operator action, computer response,
    expected response, etc..


    I have no access to his system.


    So, your friend and the computer are at a remote location and you are attempting to provide technical support via the telephone?


    Do you know a way to check his hardware, programs such as clamav, smartmontools or memtest, either running on w$ or from a live system?
    But it has to be fully automated or with a simple ui. For example running clamav from shell commands is beyond his power.


    Answering the above questions should facilitate obtaining
    trouble-shooting advice via this mailing list.


    David

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From David Christensen@21:1/5 to David Christensen on Thu Apr 10 23:10:02 2025
    On 4/10/25 08:35, David Christensen wrote:
    On 4/10/25 00:14, Michel Verdier wrote:
    A poor friend of mine is stucked on w$

    I assume you mean Microsoft Windows (?).  Which version (4.0, XP, Vista,
    7, 8, 8.5, 10, 11, etc.) and which edition (Home, Pro, Workstation, etc.)?


    Here is a better list of Windows NT operating systems:

    https://en.wikipedia.org/wiki/Windows_nt


    David

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Michel Verdier@21:1/5 to David Christensen on Fri Apr 11 09:30:02 2025
    On 2025-04-10, David Christensen wrote:

    Answering the above questions should facilitate obtaining trouble-shooting advice via this mailing list.

    I am not asking help to solve his problem - and obviously I would be on
    the wrong mailing list :). I am searching tools suitable for a very basic
    user who cannot even type a shell command. I hoped some kind of
    tool/distro which could be put on an usb device and could be launched at
    boot.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)