• Re: Document Opens Blank

    From Martha Herr@21:1/5 to Suzanne S. Barnhill on Sun May 1 10:04:49 2022
    On Thursday, April 17, 2003 at 12:09:41 PM UTC-7, Suzanne S. Barnhill wrote:
    There are probably a number of viruses that have this effect, but I don't know anything about them. You might try the Symantec or Computer Associates Web pages that describe viruses.
    --
    Suzanne S. Barnhill
    Microsoft MVP (Word)
    Words into Type
    Fairhope, Alabama USA
    Word MVP FAQ site: http://www.mvps.org/word
    "Michael Gheen" <michae...@hotmail.com> wrote in message news:03fe01c30503$baadf7f0$3401...@phx.gbl...
    Thanks Suzanne, that fixed the problem! :-)

    The File Type for Extension "DOC" said "DOC File". I
    clicked "Restore" button and it restored the File Type
    to "Microsoft Word Document". I then clicked "Advanced"
    (the same button that used to say "Restore") and "Open"
    was the default action.

    I wonder if the "Doc File" type was set by this virus you
    mentioned. Do you know where I can find more information
    and/or the fix for that virus?

    Thanks again,
    Michael

    -----Original Message-----
    Access to the dialog varies a bit from OS to OS. In
    Windows 2000 Explorer,
    you would select Tools | Folder Options | File Types and
    scroll down to DOC
    Microsoft Word Document. Click the Advanced... button. In
    the ensuing
    dialog, you'll see Actions listed. Open should be in
    bold. If it is not,
    select it and press the Set Default button.

    --
    Suzanne S. Barnhill
    Microsoft MVP (Word)
    Words into Type
    Fairhope, Alabama USA
    Word MVP FAQ site: http://www.mvps.org/word

    "Michael Gheen" <michae...@hotmail.com> wrote in
    message
    news:015c01c301c4$2cf1d590$a001...@phx.gbl...
    Thnaks for your response. I'll check the default action
    on Monday. If it's set to New, and since the re-
    registration didn't work, how do I manually change it to
    Open? I'll also check for viruses on Monday. Are you
    aware of a specific fix for that particular virus?

    Thanks,
    Michael

    -----Original Message-----
    It would appear that the document is acting like a
    template. When you
    right-click on the filename in Windows Explorer, which
    action is boldfaced
    (the default): New or Open? If it's New, then you need
    to change it to Open
    in the file associations (but reregistering Word should
    have done this). If
    that's not the problem, then there could be a virus
    involved; ISTR that
    there is one virus that makes Word treat all documents
    as templates.
    --
    Suzanne S. Barnhill
    Microsoft MVP (Word)
    Words into Type
    Fairhope, Alabama USA
    Word MVP FAQ site: http://www.mvps.org/word

    "Michael Gheen" <michae...@hotmail.com> wrote in
    message
    news:018801c30070$4fa16420$a501...@phx.gbl...
    Sorry,

    The title bar just says "Document 1". I closed MS
    Word,
    and ran "Winword.exe /r". Once the re-registration
    completed, I once again double-clicked a document,
    but
    it
    still came up with a blank "Document 1".

    Any other ideas?

    I REALLY appreciate your help! :-)

    Also, I rechecked the machine that is having this
    problem,
    and it has MS Word 2000 (9.0.3821 SR-1) not (9.0.4402
    SR-
    1) should that matter?

    Michael

    -----Original Message-----
    You haven't answered Cindy's question. When you open
    the
    document, what do
    you see on the title bar? Is it the name of your
    document, or is it Document
    1? If the latter, then you probably have a
    registration
    problem with Word.
    See


    http://www.mvps.org/word/FAQs/AppErrors/ReRegisterWord.htm
    or type
    winword.exe /r in the Start | Run box and press
    Enter.

    --
    Suzanne S. Barnhill
    Microsoft MVP (Word)
    Words into Type
    Fairhope, Alabama USA
    Word MVP FAQ site: http://www.mvps.org/word

    "Michael Gheen" <michae...@homail.com> wrote in
    message
    news:02cf01c30037$e5fadc50$3001...@phx.gbl...
    Hi Cindy,

    Thanks for your response.

    I'm sure it's not a document issue. No matter
    which
    document I choose, if I double-click ANY document
    from
    Windows Explorer, Word comes up with the document
    blank.
    If I open ANY document from within Word, the
    document
    comes up fine.

    I wasn't aware of a "Detec and Repair" option. The
    only
    sub-menus in my MS Word's Help menu are the
    following:

    Microsoft Word Help
    Hide the Office Assistant
    What's This?
    Office on the Web
    WordPerfect Help...
    About Microsoft Word

    Where can I find this "Detect and Repair" option?
    My
    Version of Word is 2000 (9.0.4402 SR-1).

    Thanks,
    Michael

    -----Original Message-----
    Hi Michael,

    Are you sure it's the document you chose, or is
    it
    a
    new,
    blank document? What do document name you see in
    Word's
    title bar.

    Have you tried running Detect and Repair from
    Word's
    Help
    menu?

    I have Word 2000. When I double-click a
    document,
    Word
    comes up, but the document is blank. If,
    however, I
    open
    Word first, and then open the document from
    within
    Word,
    the document opens fine.


    Cindy Meister
    INTER-Solutions, Switzerland
    http://homepage.swissonline.ch/cindymeister (last
    update
    Jan 24 2003)
    http://www.mvps.org/word

    This reply is posted in the Newsgroup; please
    post
    any
    follow question or reply in the newsgroup and not
    by e-
    mail
    :-)

    .


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    If you open your document in microsoft word and do a "save as" and choose .docx and then open it again in google docs it will work fine. I had this same issue and i guess google docs wont open any older versions of microsoft word documents.

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