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  • iPhone 15 Pro Max users are reporting OLED screen 'burn in'

    From badgolferman@21:1/5 to All on Sun Oct 15 22:31:38 2023
    It hasn't been a completely trouble-free launch for the iPhone 15 for
    Apple, and it looks as though there might be another problem to deal
    with on one of the models: image retention or 'burn in' that leaves a
    ghostly image on screen.

    Image retention or 'burn in' has long been an issue with OLED panels,
    and it happens when the screen contents stay static for a long time,
    leaving a watermark of sorts. However, the latest OLED screens and
    devices are able to minimize the risk of it happening, and it hasn't
    been a major problem in recent years.

    We've seen reports of image retention on Reddit, on X (formerly known
    as Twitter), and on the official Apple community discussion forums. So
    far the iPhone 15 Pro Max seems to be the only model affected, though
    it's difficult to get an idea of just how widespread this issue is
    becoming.

    From the images that have been posted online, it looks as though the
    burn in problem can happen with any screen: we've seen pictures of
    ghostly keyboards and home screen icons staying in place on the
    displays, for example.

    A lot of users are reporting that Apple has replaced their units for
    free, so if you are noticing the problem on your own iPhone 15 Pro Max,
    your best course of action is to get in touch with Apple – either
    through the official website or a local Apple Store – and ask about a replacement.

    As yet, there's been no acknowledgement from Apple that this is
    happening to the iPhone 15 Pro Max models. It's possible that just a
    subset of these phone displays are affected, and that these can be
    replaced relatively quickly.

    Even if the problem doesn't end up being particularly widespread, it's
    another issue that Apple and its suppliers could've done without. Apple recently acknowledged an overheating issue on the iPhone 15 Pro, which
    a fix has been issued for, and there have also been reports of iPhones mysteriously shutting off overnight.

    https://www.techradar.com/phones/iphone/some-iphone-15-pro-max-users-are-reporting-oled-screen-burn-in

    --
    "A great many people think they are thinking when they are merely
    rearranging their prejudices." ~ William James

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  • From Peter@21:1/5 to sms on Mon Oct 16 00:31:26 2023
    sms <scharf.steven@geemail.com> wrote:
    A lot of users are reporting that Apple has replaced their units for
    free, so if you are noticing the problem on your own iPhone 15 Pro Max,
    your best course of action is to get in touch with Apple - either
    through the official website or a local Apple Store - and ask about a
    replacement.

    On Reddit, someone posted that they waived the 14 day limit for returns
    for him, at an Apple store.

    What's bad is if the defective iPhone 15 burnin is this bad after only a
    few days, can you imagine how bad it will be after a year or two of use.

    Tom's Guide says "this looks bad... perhaps the always-on display in conjunction with the new brighter panels - which can reach up to 2,000 nits
    of brightness - are combining badly for some users." https://www.tomsguide.com/news/iphone-15-pro-max-may-have-another-screen-issue-brewing-what-we-know

    "iPhone 15 Pro Max handsets appear to be suffering from some kind of image retention... even if the iPhone issue is not the dictionary definition of
    burn in, something is evidently wrong with the affected handsets - perhaps
    a faulty batch of panels."

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  • From sms@21:1/5 to badgolferman on Sun Oct 15 16:23:43 2023
    On 10/15/2023 3:31 PM, badgolferman wrote:

    <snip>

    A lot of users are reporting that Apple has replaced their units for
    free, so if you are noticing the problem on your own iPhone 15 Pro Max,
    your best course of action is to get in touch with Apple – either
    through the official website or a local Apple Store – and ask about a replacement.

    On Reddit, someone posted that they waived the 14 day limit for returns
    for him, at an Apple store.

    <snip>

    --
    “If you are not an expert on a subject, then your opinions about it
    really do matter less than the opinions of experts. It's not
    indoctrination nor elitism. It's just that you don't know as much as
    they do about the subject.”—Tin Foil Awards

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  • From Jolly Roger@21:1/5 to sms on Mon Oct 16 00:24:48 2023
    On 2023-10-15, sms <scharf.steven@geemail.com> wrote:
    On 10/15/2023 3:31 PM, badgolferman wrote:

    <snip>

    A lot of users are reporting that Apple has replaced their units for
    free, so if you are noticing the problem on your own iPhone 15 Pro
    Max, your best course of action is to get in touch with Apple –
    either through the official website or a local Apple Store – and ask
    about a replacement.

    On Reddit, someone posted that they waived the 14 day limit for
    returns for him, at an Apple store.

    Yep. I've been following this, and have seen numerous people say Apple
    replaced theirs after the initial return period, no questions asked.
    Obviously some portion of the iPhone 15s displays being shipped are
    defective, but a slew of others report no problems with theirs.

    --
    E-mail sent to this address may be devoured by my ravenous SPAM filter.
    I often ignore posts from Google. Use a real news client instead.

    JR

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