XPost: alt.politics.homosexuality, ok.general, sac.politics
XPost: talk.politics.guns
On Fri, 10 Feb 2023 11:37:31 +0100 (CET), in talk.politics.guns gay
coffee turds <
none@gmail.com> wrote:
Starbucks’ coffee may be expensive — but this is ridiculous.
One Oklahoma couple got the java-jolt of their lives when they ordered two >cups of joe at one of the chain’s Tulsa outlets and wound up being charged >$4,456.27.
Jesse O’Dell said his bank account got ground down after he made his usual >coffee run on January 7, ordering an iced Americano for his wife and a
venti caramel frappuccino for himself, which added up to about $10.
The father of four didn’t realize what had happened as he didn’t
immediately check his receipt. But his wife Deedee later noticed that the >4-digit charge had been made for the drinks when she went to use her
credit card at a mall and it got declined, WNEM reports.
The couple said they soon contacted the company for help and Starbucks >officials sent them checks to make up for the lost cash — but the checks >bounced.
“We contacted their customer service helpline probably 30 to 40 times that >day,” Jesse said, noting that his family had to cancel a family trip
because they didn’t have the money at the time due to the error.
A spokesperson for Starbucks told the Post the first checks bounced
because of a typo, and that a new set of checks have been delivered and >cashed.
The spokesperson also put the blame for the mix up on the couple, saying >Jesse had submitted the enormous tip himself when placing the order.
Jesse, however, denies the accusation, saying that a district manager told >him it was caused by a network issue.
“I know how to press buttons. I didn’t press that button,” he told
McClatchy News in a phone interview. “If it wasn’t the barista then it’s >definitely your network, which is a really big issue.”
The couple had filed a complaint with the Tulsa police, but the case was >later closed when the good checks were delivered.
Jesse also warned other customers to watch out for surprising charges in >their own receipts in case what happened to him was not a one-time error.
The family was especially upset because the incident caused them to miss a >family vacation where they bought “non-refundable” tickets to visit
Deedee’s native Thailand.
“This is something that has caused duress in our family and hopefully
others don’t have to go through something like this,” he said.
<https://nypost.com/2023/02/09/starbucks-charges-oklahoma-couple-nearly- >4500-for-coffee/>
The entire transaction should have been logged and cross-referenced
with the security cameras. Also, the software should have immediately
flagged a "tip" that was beyond a reasonable bound for a tip. Likely
the CC software *did* detect it and froze the card... just guessing.
My question is: why is a family buying $10 frappuccinos if they can't
absorb an erroneous $4,500 charge for a day or two without bouncing
checks and canceling their international flights? Round trip tickets
for two to Thailand are quite a bit more than $4,500. I know, some
people don't *have* a $4,500 pad, but they shouldn't be buying
Starbucks coffee and booking exotic vacations.
I don't buy it.
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