How to Fix Display Acceleration Disabled in After Effects
If you are using Adobe After Effects for video editing or animation, you might encounter a problem where the Composition panel shows a message that says "Display Acceleration Disabled". This means that After Effects is not using your graphics card to
render the preview, which can slow down your workflow and affect the performance of the software.

display acceleration disabled after effects
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In this article, we will explain what causes this issue and how to fix it on both macOS and Windows systems. We will also show you how to collect and share your system information and log files with Adobe support if none of the solutions work for you.


What Causes Display Acceleration Disabled in After Effects?
Display acceleration is a feature that allows After Effects to use your graphics card (GPU) to speed up the rendering of the preview. This can improve the quality and smoothness of the playback, especially for complex compositions with multiple layers
and effects.

However, sometimes After Effects might disable display acceleration due to various reasons, such as:


Your graphics card driver is outdated or incompatible with After Effects
Your graphics card settings are not optimized for After Effects
Your system does not meet the minimum requirements for display acceleration Your project contains unsupported formats or codecs
You have enabled some preferences or options that conflict with display acceleration

Depending on the cause, you might see different messages on the Composition panel, such as:


"Display Acceleration Disabled"
"Fast Draft: Available Texture Memory low"
"Fast Draft: Unsupported GPU"
"Fast Draft: Incompatible Composition"


How to Fix Display Acceleration Disabled in After Effects?
The first step to fix display acceleration disabled in After Effects is to check your graphics card driver and update it if necessary. You can do this by visiting the manufacturer's website and downloading the latest version of the driver for your model
and operating system. Alternatively, you can use a third-party software like Driver Easy or Driver Booster to scan and update your drivers automatically.



If updating your driver does not solve the problem, you can try some of the following solutions based on your system:


macOS

Make sure your MacBook is connected to the power source
Go to Preferences > Display and toggle Hardware Accelerate Composition, Layer, and Footage Panels
Go to Preferences > Video Preview and toggle Enable Mercury Transmit


Windows

If your computer has Nvidia graphics, make sure to update the GeForce Experience software as well
Go to Preferences > Display and toggle Hardware Accelerate Composition, Layer, and Footage Panels
Go to Preferences > Video Preview and toggle Enable Mercury Transmit
If you have a dual-GPU system, make sure to set After Effects to use the high-performance GPU in your graphics card settings


How to Collect and Share System Information and Log Files?
If none of the steps given above help, you might need to contact Adobe support for further assistance. To do that, you will need to obtain the System Information file (.NFO) and After Effects logs from your system and share them with them. Here is how
you can do that:


Log files

Launch After Effects and go to Help > Enable Logging.
Work in After Effects for a few minutes.
Then go to Help > Reveal Logging File.


System Info

macOS
Follow the steps given in this article: https://support.apple.com/en-in/HT203001


Windows

Hold the Windows key and press R to open the Run window.
Type msinfo32 and click OK.
From the System Information window, go to File > Save.
Save the file as .NFO.


After collecting both the files, upload them to Adobe Creative
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