• Re: B&H Photo and Comenity bank payboo card - Yikes!

    From Tony Cooper@21:1/5 to All on Mon Mar 28 14:55:25 2022
    On Mon, 28 Mar 2022 13:25:39 -0500, Bill W <nothing@nowhere.com>
    wrote:


    Their old Payboo card with Synchrony bank was fine for me, and I thought the >elimination of sales tax with it was great - like 10% cash back. So I applied >for the Comenity card - at least twice now, and finally started looking at >reviews of the bank and its credit cards. All I could find were one star >reviews, and it seemed like a lot of them included the words “scam” and >“fraud”.

    I can’t even remember ever having a card application being rejected - I’m >usually in the 800’s credit score range. But they have now rejected me
    twice, and for nonsensical reasons. I am not alone. Even the customer service >rep I talked to at B&H said that it seems that’s how they are spending
    their days now - fielding complaints about Comenity. So if you are thinking >about applying, or have applied and been rejected, you are not alone, and >might even be fortunate if you have been rejected. An awful lot of the >reviews mention late fees that seemed to be caused by the bank, and that >disputing seems to go nowhere. The other major complaint is that their credit >scores are being dinged because of the bank.

    You are warned.

    My credit score rating is well above 800, has been for many years, and
    I have an unblemished record at Equifax.

    I applied for a Playboo card in anticipation of a planned purchase and
    a savings of the 7% tax for my state. My application was denied for
    the reason that there was no record of my credit standing. It wasn't
    important enough to me to re-apply.

    I made the purchase from another vendor. I'll still deal with B&H in
    the future, but they lost this sale.



    --

    Tony Cooper - Orlando Florida

    I read and post to this group as a form of entertainment.

    --- SoupGate-Win32 v1.05
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  • From Bill W@21:1/5 to All on Mon Mar 28 13:25:39 2022
    Their old Payboo card with Synchrony bank was fine for me, and I thought the elimination of sales tax with it was great - like 10% cash back. So I applied for the Comenity card - at least twice now, and finally started looking at reviews of the bank and its credit cards. All I could find were one star reviews, and it seemed like a lot of them included the words “scam” and “fraud”.

    I can’t even remember ever having a card application being rejected - I’m usually in the 800’s credit score range. But they have now rejected me
    twice, and for nonsensical reasons. I am not alone. Even the customer service rep I talked to at B&H said that it seems that’s how they are spending
    their days now - fielding complaints about Comenity. So if you are thinking about applying, or have applied and been rejected, you are not alone, and
    might even be fortunate if you have been rejected. An awful lot of the
    reviews mention late fees that seemed to be caused by the bank, and that disputing seems to go nowhere. The other major complaint is that their credit scores are being dinged because of the bank.

    You are warned.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Bill W@21:1/5 to Tony Cooper on Mon Mar 28 14:15:30 2022
    On Mar 28, 2022, Tony Cooper wrote
    (in article<fi044hpfdqh031hasvh9s7fgl64fh2uqd1@4ax.com>):

    On Mon, 28 Mar 2022 13:25:39 -0500, Bill W<nothing@nowhere.com>
    wrote:


    Their old Payboo card with Synchrony bank was fine for me, and I thought the
    elimination of sales tax with it was great - like 10% cash back. So I applied
    for the Comenity card - at least twice now, and finally started looking at reviews of the bank and its credit cards. All I could find were one star reviews, and it seemed like a lot of them included the words “scam” and “fraud”.

    I can’t even remember ever having a card application being rejected - I’m
    usually in the 800’s credit score range. But they have now rejected me twice, and for nonsensical reasons. I am not alone. Even the customer service
    rep I talked to at B&H said that it seems that’s how they are spending their days now - fielding complaints about Comenity. So if you are thinking about applying, or have applied and been rejected, you are not alone, and might even be fortunate if you have been rejected. An awful lot of the reviews mention late fees that seemed to be caused by the bank, and that disputing seems to go nowhere. The other major complaint is that their credit
    scores are being dinged because of the bank.

    You are warned.

    My credit score rating is well above 800, has been for many years, and
    I have an unblemished record at Equifax.

    I applied for a Playboo card in anticipation of a planned purchase and
    a savings of the 7% tax for my state. My application was denied for
    the reason that there was no record of my credit standing. It wasn't important enough to me to re-apply.

    I made the purchase from another vendor. I'll still deal with B&H in
    the future, but they lost this sale.

    B&H is one of my favorite companies ever, so I’m hoping it’s not
    something that’s changed over there, and they just don’t care about this problem.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Alan Browne@21:1/5 to Tony Cooper on Tue Mar 29 10:29:01 2022
    On 2022-03-28 14:55, Tony Cooper wrote:

    My credit score rating is well above 800, has been for many years, and
    I have an unblemished record at Equifax.

    For reasons that are unclear to me I hit the max 900 last time I checked
    (about 1 month ago). No idea why that happened, my habits haven't
    changed much. (I check every year or so though I don't have any reason
    to). Usually in the mid 800's.

    Per the score sheet, 20% of people are in the 833-900 band.
    Next 20% are in the 790-832 band.

    This is not something I worry about IAC.

    (I assume that's Canadian score bands).

    --
    Beginning in the 1970's, all birds in North America were replaced by
    drones made to look and act like birds. By 2004, no real birds are to
    be found. They are all drones. They all belong to the government.
    They spy on everyone. All of the time. Birds are not real.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Savageduck@21:1/5 to Bill W on Tue Mar 29 08:09:41 2022
    On 2022-03-28 18:25:39 +0000, Bill W said:

    Their old Payboo card with Synchrony bank was fine for me, and I thought the elimination of sales tax with it was great - like 10% cash back. So I applied for the Comenity card - at least twice now, and finally started looking at reviews of the bank and its credit cards. All I could find were one star reviews, and it seemed like a lot of them included the words “scam” and “fraud”.

    I can’t even remember ever having a card application being rejected - I’m usually in the 800’s credit score range. But they have now rejected me twice, and for nonsensical reasons. I am not alone. Even the customer service rep I talked to at B&H said that it seems that’s how they are spending their days now - fielding complaints about Comenity. So if you are thinking about applying, or have applied and been rejected, you are not alone, and might even be fortunate if you have been rejected. An awful lot of the reviews mention late fees that seemed to be caused by the bank, and that disputing seems to go nowhere. The other major complaint is that their credit scores are being dinged because of the bank.

    You are warned.

    My application for the new B&H PayBoo went through without issue, and I received the new card in January. I also used the previous Synchrony
    Bank version of the PayBoo card. I have a credit score with the three
    agencies in the 830 range.
    I have only used it once this year to buy another 4TB external SSD.

    That said, your warning has been noted.
    --
    Regards,
    Savageduck

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Bill W@21:1/5 to Savageduck on Tue Mar 29 10:51:24 2022
    On Mar 29, 2022, Savageduck wrote
    (in article<2022032908094167615-Savageduck1@REMOVESPAMme.com>):

    On 2022-03-28 18:25:39 +0000, Bill W said:

    Their old Payboo card with Synchrony bank was fine for me, and I thought the
    elimination of sales tax with it was great - like 10% cash back. So I applied
    for the Comenity card - at least twice now, and finally started looking at reviews of the bank and its credit cards. All I could find were one star reviews, and it seemed like a lot of them included the words “scam” and “fraud”.

    I can’t even remember ever having a card application being rejected - I’m
    usually in the 800’s credit score range. But they have now rejected me twice, and for nonsensical reasons. I am not alone. Even the customer service
    rep I talked to at B&H said that it seems that’s how they are spending their days now - fielding complaints about Comenity. So if you are thinking about applying, or have applied and been rejected, you are not alone, and might even be fortunate if you have been rejected. An awful lot of the reviews mention late fees that seemed to be caused by the bank, and that disputing seems to go nowhere. The other major complaint is that their credit
    scores are being dinged because of the bank.

    You are warned.

    My application for the new B&H PayBoo went through without issue, and I received the new card in January. I also used the previous Synchrony
    Bank version of the PayBoo card. I have a credit score with the three agencies in the 830 range.
    I have only used it once this year to buy another 4TB external SSD.

    That said, your warning has been noted.

    Yes, what I would take away from all of those bad reviews is be very careful about the correct payment due date, and about payment methods and how
    promptly Comenity would process the payments. I would just pay very early - well ahead of the due date.

    --- SoupGate-Win32 v1.05
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  • From nospam@21:1/5 to Bill W on Tue Mar 29 16:28:41 2022
    In article <0001HW.27F23523004CA2A330A61538F@news-us.newsgroup.ninja>,
    Bill W <nothing@nowhere.com> wrote:

    I canąt even remember ever having a card application being rejected - Iąm usually in the 800ąs credit score range.

    credit score is just one factor, and different lenders use different
    scoring models and will have a different score. another factor is
    whether you pay in full or finance, which determines how profitable
    you'll be. those with higher scores generally are less profitable and
    therefore less desirable for subprime lenders such as comenity.

    But they have now rejected me
    twice,

    did you recon or re-app?

    and for nonsensical reasons.

    they have to give *a* reason, which is somewhat based in reality.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Bill W@21:1/5 to nospam on Tue Mar 29 18:23:20 2022
    On Mar 29, 2022, nospam wrote
    (in article<290320221628412511%nospam@nospam.invalid>):

    In article<0001HW.27F23523004CA2A330A61538F@news-us.newsgroup.ninja>,
    Bill W <nothing@nowhere.com> wrote:

    I canÂąt even remember ever having a card application being rejected - IÂąm usually in the 800Âąs credit score range.

    credit score is just one factor, and different lenders use different
    scoring models and will have a different score. another factor is
    whether you pay in full or finance, which determines how profitable
    you'll be. those with higher scores generally are less profitable and therefore less desirable for subprime lenders such as comenity.

    And that is probably the problem. I have multiple cards, and never carry any balance on any of them. I am not exactly every card issuers dream customer.

    But they have now rejected me
    twice,

    did you recon or re-app?

    I’m not sure what you mean.

    and for nonsensical reasons.

    they have to give *a* reason, which is somewhat based in reality.

    The first time the reason given was that I had a lock on one of the reporting agencies. That’s been on for years, and I have never had anyone report a problem checking my credit, and it’s been checked many times. The second
    time the reason was that they couldn’t verify my identity, something else I’ve never heard before. They said I had to call them. I did. They asked
    one question, and person then said - “oh wait”, we don’t need anything else, it’s already gone through”, and they said my card was on the way.
    And then a couple of weeks later I got a letter saying once again it was rejected because they couldn’t confirm my identity. So I called once again because I found something funny in a strange way about all this, and they
    told me that they couldn’t explain what happened on that call because their records showed that they had never talked to me. But “I was welcome to
    apply again in 30 days. I don’t think so...

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From nospam@21:1/5 to Bill W on Tue Mar 29 21:20:15 2022
    In article <0001HW.27F3CC6800904C7D30D95538F@news-us.newsgroup.ninja>,
    Bill W <nothing@nowhere.com> wrote:

    I can1t even remember ever having a card application being rejected - I1m usually in the 8001s credit score range.

    credit score is just one factor, and different lenders use different scoring models and will have a different score. another factor is
    whether you pay in full or finance, which determines how profitable
    you'll be. those with higher scores generally are less profitable and therefore less desirable for subprime lenders such as comenity.

    And that is probably the problem. I have multiple cards, and never carry any balance on any of them. I am not exactly every card issuers dream customer.

    that's definitely part of it, but not all of it. different card issuers
    weigh things differently.

    other factors include oldest account (longer = less risk), newest
    account (multiple recent requests for credit = financial distress), how
    long a card is kept (many open and soon closed = undesirable churner),
    number of inquiries (many = financial distress), income (which they can
    usually verify), spending patterns and more. they also want a mix of
    people who pay their bills on time (low risk) versus those who carry a
    balance (moderate risk but profitable).

    But they have now rejected me
    twice,

    did you recon or re-app?

    Iąm not sure what you mean.

    asking to reconsider the existing application to resolve whatever
    issues prevented its approval versus re-applying anew. from your
    description below, you reconned.

    and for nonsensical reasons.

    they have to give *a* reason, which is somewhat based in reality.

    The first time the reason given was that I had a lock on one of the reporting agencies. Thatąs been on for years, and I have never had anyone report a problem checking my credit, and itąs been checked many times.

    are all of them locked? if not, it's possible the other card issuers
    checked the ones that weren't locked, or they soft-pulled because of an existing relationship (amex does that, for example).

    different card issuers check different credit agencies, sometimes more
    than one. capital one is famous for a triple-pull, checking all three.

    there's actually more than just the big three, innovis being the little
    known fourth credit agency.

    <https://www.innovis.com>

    there are various other databases which can also be checked, such as
    the work number for salary info, and if what you claim is sufficiently different than what your employer claims they pay you, then the app
    could be rejected.

    <https://assets.equifax.com/wfs/theworknumber/assets/twn_Verification_of _Income_Sample_Report.PDF>

    banks use chex to see how many bank accounts you recently opened,
    number of bounced checks, etc. too many and you're a deadbeat and may
    refuse to open an account.

    <https://www.chexsystems.com/web/wcm/connect/6c1dabbe-13ff-4c25-893e-423 14b1b340e/Sample+Consumer+Disclosure+Report.08.20.2021.pdf?MOD=AJPERES&C VID=nJzI7eo>

    The second
    time the reason was that they couldnąt verify my identity, something else Iąve never heard before.

    they check various databases to verify that you are who you say you are.

    apparently there was an issue, but usually it will ask additional
    questions that theoretically only you would know (e.g., which of the
    following cars have you owned) and/or submit copies of id cards, etc.

    They said I had to call them. I did. They asked
    one question, and person then said - łoh wait˛, we donąt need anything
    else, itąs already gone through˛, and they said my card was on the way.
    And then a couple of weeks later I got a letter saying once again it was rejected because they couldnąt confirm my identity. So I called once again because I found something funny in a strange way about all this, and they told me that they couldnąt explain what happened on that call because their records showed that they had never talked to me. But łI was welcome to
    apply again in 30 days. I donąt think so...

    that's very odd.

    because you were denied, you are entitled to a free credit report (in
    addition to the free annual ones) and it might be worth checking to see
    what they saw, although you won't know what actually flagged the
    rejection unless there's something major like bankruptcy or some other
    baddie, although that would have likely been listed as a reason.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Bill W@21:1/5 to nospam on Tue Mar 29 22:06:59 2022
    On Mar 29, 2022, nospam wrote
    (in article<290320222120152176%nospam@nospam.invalid>):

    In article<0001HW.27F3CC6800904C7D30D95538F@news-us.newsgroup.ninja>,
    Bill W <nothing@nowhere.com> wrote:

    I can1t even remember ever having a card application being rejected - I1m
    usually in the 8001s credit score range.

    credit score is just one factor, and different lenders use different scoring models and will have a different score. another factor is
    whether you pay in full or finance, which determines how profitable you'll be. those with higher scores generally are less profitable and therefore less desirable for subprime lenders such as comenity.

    And that is probably the problem. I have multiple cards, and never carry any
    balance on any of them. I am not exactly every card issuers dream customer.

    that's definitely part of it, but not all of it. different card issuers
    weigh things differently.

    other factors include oldest account (longer = less risk), newest
    account (multiple recent requests for credit = financial distress), how
    long a card is kept (many open and soon closed = undesirable churner),
    number of inquiries (many = financial distress), income (which they can usually verify), spending patterns and more. they also want a mix of
    people who pay their bills on time (low risk) versus those who carry a balance (moderate risk but profitable).

    But they have now rejected me
    twice,

    did you recon or re-app?

    IÂąm not sure what you mean.

    asking to reconsider the existing application to resolve whatever
    issues prevented its approval versus re-applying anew. from your
    description below, you reconned.

    I tried that, but their policy is that you must reapply, but you also must
    wait 30 days after the date of the most recent letter. Everything they do is
    a mess. When I first applied, their website did not give any indication that
    my app went through, and I just closed the browser. And there was no email acknowledging the application like you would expect from everyone. So I
    applied again after a couple of weeks, and same thing, no indication they received it. So I waited, and then got a letter saying was rejected for the locked credit report, and I called and asked them to reconsider after I unlocked it, and that’s when they told me about the reapply-only policy.
    And since credit scores take a small hit every time you apply for credit, I took a small hit for each of the three applications I made to them. They are morons.



    and for nonsensical reasons.

    they have to give *a* reason, which is somewhat based in reality.

    The first time the reason given was that I had a lock on one of the reporting
    agencies. ThatÂąs been on for years, and I have never had anyone report a problem checking my credit, and itÂąs been checked many times.

    are all of them locked? if not, it's possible the other card issuers
    checked the ones that weren't locked, or they soft-pulled because of an existing relationship (amex does that, for example).

    different card issuers check different credit agencies, sometimes more
    than one. capital one is famous for a triple-pull, checking all three.

    there's actually more than just the big three, innovis being the little
    known fourth credit agency.

    <https://www.innovis.com>

    there are various other databases which can also be checked, such as
    the work number for salary info, and if what you claim is sufficiently different than what your employer claims they pay you, then the app
    could be rejected.

    <https://assets.equifax.com/wfs/theworknumber/assets/twn_Verification_of _Income_Sample_Report.PDF>

    banks use chex to see how many bank accounts you recently opened,
    number of bounced checks, etc. too many and you're a deadbeat and may
    refuse to open an account.

    <https://www.chexsystems.com/web/wcm/connect/6c1dabbe-13ff-4c25-893e-423 14b1b340e/Sample+Consumer+Disclosure+Report.08.20.2021.pdf?MOD=AJPERES&C VID=nJzI7eo>

    The second
    time the reason was that they couldnÂąt verify my identity, something else IÂąve never heard before.

    they check various databases to verify that you are who you say you are.

    apparently there was an issue, but usually it will ask additional
    questions that theoretically only you would know (e.g., which of the following cars have you owned) and/or submit copies of id cards, etc.

    That’s the process on the phone call I mentioned, the one where they
    stopped when they said it was already approved so never mind...



    They said I had to call them. I did. They asked
    one question, and person then said - ³oh wait², we don¹t need anything else, it¹s already gone through², and they said my card was on the way. And then a couple of weeks later I got a letter saying once again it was rejected because they couldn¹t confirm my identity. So I called once again because I found something funny in a strange way about all this, and they told me that they couldn¹t explain what happened on that call because their
    records showed that they had never talked to me. But ÂłI was welcome to apply again in 30 days. I donÂąt think so...

    that's very odd.

    because you were denied, you are entitled to a free credit report (in addition to the free annual ones) and it might be worth checking to see
    what they saw, although you won't know what actually flagged the
    rejection unless there's something major like bankruptcy or some other baddie, although that would have likely been listed as a reason.

    There’s nothing in my reports. Other online applications go through in seconds with no problem. And I didn’t know before you mentioned it that
    they play in the subprime area, so that might explain some things, including some of the bad reviews - even if they are valid bad reviews. But that’s life. I was buying almost exclusively from B&H, but now I’ll look around a bit more for better deals.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From nospam@21:1/5 to Bill W on Wed Mar 30 07:31:06 2022
    In article <0001HW.27F400D3009C95AF30D95538F@news-us.newsgroup.ninja>,
    Bill W <nothing@nowhere.com> wrote:

    because you were denied, you are entitled to a free credit report (in addition to the free annual ones) and it might be worth checking to see what they saw, although you won't know what actually flagged the
    rejection unless there's something major like bankruptcy or some other baddie, although that would have likely been listed as a reason.

    Thereąs nothing in my reports. Other online applications go through in seconds with no problem.

    there shouldn't be, but mistakes happen.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Bill W@21:1/5 to nospam on Wed Mar 30 13:17:27 2022
    On Mar 30, 2022, nospam wrote
    (in article<300320220731061241%nospam@nospam.invalid>):

    In article<0001HW.27F400D3009C95AF30D95538F@news-us.newsgroup.ninja>,
    Bill W <nothing@nowhere.com> wrote:

    because you were denied, you are entitled to a free credit report (in addition to the free annual ones) and it might be worth checking to see what they saw, although you won't know what actually flagged the rejection unless there's something major like bankruptcy or some other baddie, although that would have likely been listed as a reason.

    ThereÂąs nothing in my reports. Other online applications go through in seconds with no problem.

    there shouldn't be, but mistakes happen.

    I’ll get around to looking at it.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)