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  • Ancestr throughlines

    From knuttle@21:1/5 to Geoff on Tue Sep 1 13:40:11 2020
    On 9/1/2020 1:17 PM, Geoff wrote:
    Have throughlines disappeared from Ancestry today or is it just mine?
    Works for me, in North Carolina USA, at noon Sept 1st

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Geoff@21:1/5 to All on Tue Sep 1 18:17:58 2020
    Have throughlines disappeared from Ancestry today or is it just mine?

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Geoff@21:1/5 to Geoff on Wed Sep 2 09:16:29 2020
    I can see already established thrulines in my tree OK but on the first "Welcome" page, there used to be 3 boxes, "Go to trees", "View DNA
    matches" & "Thru Lines". Now, I only have the first two!
    The Thru Lines, when clicked on, displayed lots of square boxes with
    possible matches in them.

    "knuttle" wrote in message news:rim11s$f0p$1@dont-email.me...

    On 9/1/2020 1:17 PM, Geoff wrote:
    Have throughlines disappeared from Ancestry today or is it just mine?
    Works for me, in North Carolina USA, at noon Sept 1st

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Geoff@21:1/5 to Geoff on Wed Sep 2 09:46:19 2020
    Small correction to my last message.
    I should have said "on the first Home DNA page", and the three boxes were " Discover your DNA", "View all DNA matches" & "Explore ThuLines" The last
    one is the one that is now missing.

    "Geoff" wrote in message news:rinkcv$596$1@dont-email.me...

    I can see already established thrulines in my tree OK but on the first "Welcome" page, there used to be 3 boxes, "Go to trees", "View DNA
    matches" & "Thru Lines". Now, I only have the first two!
    The Thru Lines, when clicked on, displayed lots of square boxes with
    possible matches in them.

    "knuttle" wrote in message news:rim11s$f0p$1@dont-email.me...

    On 9/1/2020 1:17 PM, Geoff wrote:
    Have throughlines disappeared from Ancestry today or is it just mine?
    Works for me, in North Carolina USA, at noon Sept 1st

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Jenny M Benson@21:1/5 to Geoff on Wed Sep 2 10:34:42 2020
    On 02/09/2020 09:46, Geoff wrote:
    Small correction to my last message.
    I should have said "on the first Home DNA page", and the three boxes
    were " Discover your DNA",  "View all DNA matches" & "Explore ThuLines"
    The last one is the one that is now missing.

    All present and correct for me.

    Try logging out of Ancestry, clear your cookies, then log back into
    Ancestry. If that doesn't help, I think you need to contact Ancestry.

    --
    Jenny M Benson
    Wrexham, UK

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Geoff@21:1/5 to Geoff on Wed Sep 2 14:10:14 2020
    Thank you very much, that did the trick!
    I must remember that one.

    Stay safe.

    "Jenny M Benson" wrote in message news:hr979dFb3heU1@mid.individual.net...

    On 02/09/2020 09:46, Geoff wrote:
    Small correction to my last message.
    I should have said "on the first Home DNA page", and the three boxes were
    " Discover your DNA", "View all DNA matches" & "Explore ThuLines" The
    last one is the one that is now missing.

    All present and correct for me.

    Try logging out of Ancestry, clear your cookies, then log back into
    Ancestry. If that doesn't help, I think you need to contact Ancestry.

    --
    Jenny M Benson
    Wrexham, UK

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)