1. Forum
  2. Usenet
  3. UK.COMP.OS.LINUX

  • Thunderbird gmail error "invalid credentials"

    From Chris@21:1/5 to All on Sat Apr 30 12:58:34 2022
    My FIL is running Kubuntu 18.04 and has been happily using thunderbird
    for reading his gmail for years. It is set up to authenticate via OAuth2
    to avoid the App Password shenanigans.

    However, today he got an error with his connection saying "invalid credentials". He's reset his gmail password after some effort, but still
    no joy.

    It's all working for me in a parallel set up, so any ideas why it isn't
    working for him?

    --
    This email has been checked for viruses by AVG.
    https://www.avg.com

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Vitek Mart@21:1/5 to Chris on Sun May 1 11:31:24 2022
    On 2022-04-30, Chris <ithinkiam@gmail.com> wrote:

    My FIL is running Kubuntu 18.04 and has been happily using thunderbird
    for reading his gmail for years. It is set up to authenticate via OAuth2
    to avoid the App Password shenanigans.

    However, today he got an error with his connection saying "invalid credentials". He's reset his gmail password after some effort, but still
    no joy.

    It's all working for me in a parallel set up, so any ideas why it isn't working for him?


    As I know with 0Auth2 'less secure apps' setting doesn't apply. Anyway
    very often it's about the open ports.
    Thunderbird

    About Ports:
    --------------------
    If you use IMAP, that's port 143 (unencrypted) or 993 (encrypted).
    Outgoing is either port 25, 587, or whatever your ISP tells you to use.
    So once you figure out which ports you need based on your mail accounts,
    you could allow those.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to Vitek Mart on Sun May 1 12:56:45 2022
    Vitek Mart wrote:

    Chris wrote:

    It's all working for me in a parallel set up, so any ideas why it isn't
    working for him?

    I would tend to assume he doesn't *actually* know his credentials or hasn't entered them correctly.

    As I know with 0Auth2 'less secure apps' setting doesn't apply.

    Correct, oAuth2 doesn't require the (soon to be removed) "less secure apps" setting.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Chris@21:1/5 to Andy Burns on Mon May 2 18:37:27 2022
    Andy Burns <usenet@andyburns.uk> wrote:
    Vitek Mart wrote:

    Chris wrote:

    It's all working for me in a parallel set up, so any ideas why it isn't
    working for him?

    I would tend to assume he doesn't *actually* know his credentials or hasn't entered them correctly.

    He can get into gmail via the browser so that's not the issue. I suspect thunderbird has not properly set a recent change to the password so will
    get him delete the stored passwords on thunderbird and force a manual
    login.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)