30th June is the date. After which all services have the plug pulled. They just confirmed it today.
TimS <timstreater@greenbee.net> wrote:
30th June is the date. After which all services have the plug pulled. They >> just confirmed it today.
Have they suggest a replacement or are they just leaving you adrift?
On 08 Mar 2023 at 13:59:04 GMT, "Alan B" <alanrichardbarker@gmail.com.invalid>
wrote:
TimS <timstreater@greenbee.net> wrote:
30th June is the date. After which all services have the plug pulled. They >>> just confirmed it today.
Have they suggest a replacement or are they just leaving you adrift?
gmail or Outlook - but other email services are available. Well, knickers to those two.
Anyone know if Plusnet (who supply JL) are still going to be providing email services? Last time I looked, they seemed to be continuing to offer broadband but didn't appear to be offering email. But I may have misread it.
On 08/03/2023 15:40, TimS wrote:
On 08 Mar 2023 at 13:59:04 GMT, "Alan B" <alanrichardbarker@gmail.com.invalid>
wrote:
TimS <timstreater@greenbee.net> wrote:
30th June is the date. After which all services have the plug pulled. They >>>> just confirmed it today.
Have they suggest a replacement or are they just leaving you adrift?
gmail or Outlook - but other email services are available. Well, knickers to >> those two.
Anyone know if Plusnet (who supply JL) are still going to be providing email >> services? Last time I looked, they seemed to be continuing to offer broadband
but didn't appear to be offering email. But I may have misread it.
I've just switched to plusnet, not been offered email.
30th June is the date. After which all services have the plug pulled. They just confirmed it today.
TimS <timstreater@greenbee.net> wrote:
30th June is the date. After which all services have the plug pulled. They >> just confirmed it today.
Aren't they punting you over to Plusnet? JL has long been PN behind the scenes. I assume your broadband just becomes PN broadband without any changes at your end?
Or are you talking about email specifically?
On 08/03/2023 15:42, Graeme Wall wrote:
On 08/03/2023 15:40, TimS wrote:
On 08 Mar 2023 at 13:59:04 GMT, "Alan B" <alanrichardbarker@gmail.com.invalid>
wrote:
TimS <timstreater@greenbee.net> wrote:
30th June is the date. After which all services have the plug pulled. They
just confirmed it today.
Have they suggest a replacement or are they just leaving you adrift?
gmail or Outlook - but other email services are available. Well, knickers to
those two.
Anyone know if Plusnet (who supply JL) are still going to be providing email
services? Last time I looked, they seemed to be continuing to offer broadband
but didn't appear to be offering email. But I may have misread it.
I've just switched to plusnet, not been offered email.
Does this help?
<https://www.plus.net/help/email-guides/>
On 08/03/2023 15:42, Graeme Wall wrote:
On 08/03/2023 15:40, TimS wrote:
On 08 Mar 2023 at 13:59:04 GMT, "Alan B"
<alanrichardbarker@gmail.com.invalid>
wrote:
TimS <timstreater@greenbee.net> wrote:
30th June is the date. After which all services have the plug
pulled. They
just confirmed it today.
Have they suggest a replacement or are they just leaving you adrift?
gmail or Outlook - but other email services are available. Well,
knickers to
those two.
Anyone know if Plusnet (who supply JL) are still going to be
providing email
services? Last time I looked, they seemed to be continuing to offer
broadband
but didn't appear to be offering email. But I may have misread it.
I've just switched to plusnet, not been offered email.
Does this help?
<https://www.plus.net/help/email-guides/>
JL are exiting the broadband business, it seems. No broadband and hence no email. I knew that they used Plusnet, they made no secret of that, but they've
not suggested we move there. I may move there anyway and assign us some new email addresses from a domain I have. But I'd rather have the like of Plusnet handle it and any arisings.
On 08/03/2023 15:42, Graeme Wall wrote:
On 08/03/2023 15:40, TimS wrote:
On 08 Mar 2023 at 13:59:04 GMT, "Alan B" <alanrichardbarker@gmail.com.invalid>
wrote:
TimS <timstreater@greenbee.net> wrote:
30th June is the date. After which all services have the plug pulled. They
just confirmed it today.
Have they suggest a replacement or are they just leaving you adrift?
gmail or Outlook - but other email services are available. Well, knickers to
those two.
Anyone know if Plusnet (who supply JL) are still going to be providing email
services? Last time I looked, they seemed to be continuing to offer broadband
but didn't appear to be offering email. But I may have misread it.
I've just switched to plusnet, not been offered email.
Does this help?
<https://www.plus.net/help/email-guides/>
That's how to access it once it's been initially set up. There's no
mention on how to get a plusnet address in the first place.
TimS <timstreater@greenbee.net> wrote:
JL are exiting the broadband business, it seems. No broadband and hence no >> email. I knew that they used Plusnet, they made no secret of that, but they've
not suggested we move there. I may move there anyway and assign us some new >> email addresses from a domain I have. But I'd rather have the like of Plusnet
handle it and any arisings.
They haven't said everyone is moving to Plusnet, but I would be very surprised if that wasn't the do-nothing option. The words here:
"We’d like to reassure you that there won't be any immediate changes to your
service, and you don't need to do anything yet. We’ll be in touch about your options well ahead of any changes coming into effect." https://www.plus.net/john-lewis/faqs/
are maybe because they want to put people on a different tariff etc from
the JL one, and they haven't decided the details yet.
You don't get to keep greenbee email addresses though. While PN does offer email to broadband customers, I don't think they support custom domains. So you'd be advised to find a non-PN host for them anyway.
(JLB have some instructions on their website for importing JL email into Gmail, which could be an option for folks without a domain)
We have decided to close John Lewis Broadband and all its associated services,
including the email services. This means that your email address ending in @john-lewis.com, @greenbee.net or @waitrose.com will stop working on the 30th June 2023.
I already have a couple of domains, and they are hosted by Falcoda. So the questions are, do I move to Plusnet and add some email addresses to one of my domains,
On 8 Mar 2023 at 22:28:23 GMT, "TimS" <timstreater@greenbee.net> wrote:
We have decided to close John Lewis Broadband and all its associated services,
including the email services. This means that your email address ending in @john-lewis.com, @greenbee.net or @waitrose.com will stop working on the 30th
June 2023.
That's execrable. It would cost them next to nothing to keep hosting
those addresses. What a bunch of fuckwits.
Move to whoever you like and use your domains for the email addresses.
This is always the way, so that your email is portable when companies do
this sort of crap.
I use Mythic-Beasts for my domain and email hosting, have done for over
a decade. They're a nice bunch and Mac-savvy in case that is ever
needed.
On 8 Mar 2023 at 22:28:23 GMT, "TimS" <timstreater@greenbee.net> wrote:
We have decided to close John Lewis Broadband and all its associated services,
including the email services. This means that your email address ending in >> @john-lewis.com, @greenbee.net or @waitrose.com will stop working on the 30th
June 2023.
That's execrable. It would cost them next to nothing to keep hosting
those addresses. What a bunch of fuckwits.
I already have a couple of domains, and they are hosted by Falcoda. So the >> questions are, do I move to Plusnet and add some email addresses to one of my
domains,
Move to whoever you like and use your domains for the email addresses.
This is always the way, so that your email is portable when companies do
this sort of crap.
I use Mythic-Beasts for my domain and email hosting, have done for over
a decade. They're a nice bunch and Mac-savvy in case that is ever
needed.
Cheers - Jaimie
We have decided to close John Lewis Broadband and all its associated services,
including the email services. This means that your email address ending in >>> @john-lewis.com, @greenbee.net or @waitrose.com will stop working on the 30th
June 2023.
Tim, you seem to be conflating *broadband* with *email*. They're stopping providing email, but there's no word on what's happening to the broadband (DSL etc).
On 09 Mar 2023 at 10:14:15 GMT, "Theo" <theom+news@chiark.greenend.org.uk> wrote:
We have decided to close John Lewis Broadband and all its associated services,
including the email services. This means that your email address ending in
@john-lewis.com, @greenbee.net or @waitrose.com will stop working on the 30th
June 2023.
Tim, you seem to be conflating *broadband* with *email*. They're stopping providing email, but there's no word on what's happening to the broadband (DSL etc).
No I'm not. The email (from John Lewis) to me said, as above:
"We have decided to close John Lewis Broadband and all its associated services, including the email services."
That seems pretty clear to me.
TimS <timstreater@greenbee.net> wrote:
On 09 Mar 2023 at 10:14:15 GMT, "Theo" <theom+news@chiark.greenend.org.uk> >> wrote:
We have decided to close John Lewis Broadband and all its associated services,
including the email services. This means that your email address ending in
@john-lewis.com, @greenbee.net or @waitrose.com will stop working on the 30th
June 2023.
Tim, you seem to be conflating *broadband* with *email*. They're stopping >>> providing email, but there's no word on what's happening to the broadband >>> (DSL etc).
No I'm not. The email (from John Lewis) to me said, as above:
"We have decided to close John Lewis Broadband and all its associated
services, including the email services."
That seems pretty clear to me.
ie JLB the brand is going away. But it seems likely they will just flip a switch and all JLB customers will become Plusnet customers, given JLB is
just a brand of PN and *you are already a Plusnet customer* in legal terms.
TimS <timstreater@greenbee.net> wrote:
On 09 Mar 2023 at 15:03:07 GMT, "Theo" <theom+news@chiark.greenend.org.uk> >> wrote:
ie JLB the brand is going away. But it seems likely they will just flip a >>> switch and all JLB customers will become Plusnet customers, given JLB is >>> just a brand of PN and *you are already a Plusnet customer* in legal terms. >>You sure? My contract is with JL. I agree it's prolly mostly branding, in that
if I call JL Support, they answer "JL Support", but I bet that's PlusNet
people, just with the phone ringing in a different way. If PN wants to take me
on with an email address from them, that's the simplest and what I'd go for; >> let them, not me, manage it.
Your contract is with Plusnet, not JL. The rest is just window dressing:
On 09 Mar 2023 at 15:03:07 GMT, "Theo" <theom+news@chiark.greenend.org.uk> wrote:
ie JLB the brand is going away. But it seems likely they will just flip a switch and all JLB customers will become Plusnet customers, given JLB is just a brand of PN and *you are already a Plusnet customer* in legal terms.
You sure? My contract is with JL. I agree it's prolly mostly branding, in that
if I call JL Support, they answer "JL Support", but I bet that's PlusNet people, just with the phone ringing in a different way. If PN wants to take me
on with an email address from them, that's the simplest and what I'd go for; let them, not me, manage it.
Absolutely. Never get your email address OR YOUR ONLINE STORAGE from
your broadband supplier. I made that mistake over the storage with iDisk (Apple) and then VirginMedia
On 2023-03-09 01:26:11 +0000, Jaimie Vandenbergh said:
On 8 Mar 2023 at 22:28:23 GMT, "TimS" <timstreater@greenbee.net> wrote:
We have decided to close John Lewis Broadband and all its associated services,
including the email services. This means that your email address ending in >>> @john-lewis.com, @greenbee.net or @waitrose.com will stop working on the 30th
June 2023.
That's execrable. It would cost them next to nothing to keep hosting
those addresses. What a bunch of fuckwits.
I already have a couple of domains, and they are hosted by Falcoda. So the >>> questions are, do I move to Plusnet and add some email addresses to one of my
domains,
Move to whoever you like and use your domains for the email addresses.
This is always the way, so that your email is portable when companies do
this sort of crap.
I use Mythic-Beasts for my domain and email hosting, have done for over
a decade. They're a nice bunch and Mac-savvy in case that is ever
needed.
Cheers - Jaimie
Are MB still going? I was with Black Cat then M-B between '06 & '09
(says my email archive). No idea why I stopped using 'em...
I'm quite surprised they offered john-lewis.com and waitrose.com emails to consumers in the first place - I'd have expected those would be reserved for JL/Waitrose employees. Plenty of scope for fraudulent misrepresentation there.
+1 This post amused me: https://www.mythic-beasts.com/blog/2022/10/21/the-secret-to-great-technical-support-no-support-staff/
On 9 Mar 2023 at 10:30:28 GMT, "Mark" <captain.blackl@gmail.com> wrote:
On 2023-03-09 01:26:11 +0000, Jaimie Vandenbergh said:
On 8 Mar 2023 at 22:28:23 GMT, "TimS" <timstreater@greenbee.net> wrote:
We have decided to close John Lewis Broadband and all its associated services,
including the email services. This means that your email address ending in >>>> @john-lewis.com, @greenbee.net or @waitrose.com will stop working on the 30th
June 2023.
That's execrable. It would cost them next to nothing to keep hosting
those addresses. What a bunch of fuckwits.
I already have a couple of domains, and they are hosted by Falcoda. So the >>>> questions are, do I move to Plusnet and add some email addresses to one of my
domains,
Move to whoever you like and use your domains for the email addresses.
This is always the way, so that your email is portable when companies do >>> this sort of crap.
I use Mythic-Beasts for my domain and email hosting, have done for over
a decade. They're a nice bunch and Mac-savvy in case that is ever
needed.
Cheers - Jaimie
Are MB still going? I was with Black Cat then M-B between '06 & '09
(says my email archive). No idea why I stopped using 'em...
Yeah, they are - and I'm still recommending them to people :) That link
Theo sent explains why!
https://www.mythic-beasts.com/blog/2022/10/21/the-secret-to-great-technical-support-no-support-staff/
Cheers - Jaimie
On 9 Mar 2023 at 10:14:15 GMT, "Theo"
<theom+news@chiark.greenend.org.uk> wrote:
+1 This post amused me: https://www.mythic-beasts.com/blog/2022/10/21/the-secret-to-great-technical-support-no-support-staff/
Ha! Nice, I hadn't realised but it makes more sense now.
Years ago I talked them into setting up wildcard MX for me - as used in
my email address on this post, *@*.sessile.org is valid.
Recommended them to a friend who also needed that service, and they came
back with "Sorry, not supported". So I cc'd the reply with "well..." and
they were "oh hey, I guess we do support it! Ok, that's sorted for
$friend and I'll get it added to our process". Which was nice.
On 8 Mar 2023 at 22:28:23 GMT, "TimS" <timstreater@greenbee.net> wrote:
We have decided to close John Lewis Broadband and all its associated services,
including the email services. This means that your email address ending in >> @john-lewis.com, @greenbee.net or @waitrose.com will stop working on the 30th
June 2023.
That's execrable. It would cost them next to nothing to keep hosting
those addresses. What a bunch of fuckwits.
30th June is the date. After which all services have the plug pulled. They just confirmed it today.
On 2023-03-08, TimS <timstreater@greenbee.net> wrote:
30th June is the date. After which all services have the plug pulled. They >> just confirmed it today.
One has to wonder if JL as a going concern is about to go down the Swannee?
<https://www.bbc.co.uk/news/business-64945767>
On 16/03/2023 11:02, Alan B wrote:
On 2023-03-08, TimS <timstreater@greenbee.net> wrote:
30th June is the date. After which all services have the plug pulled. They >>> just confirmed it today.
One has to wonder if JL as a going concern is about to go down the Swannee? >>
<https://www.bbc.co.uk/news/business-64945767>
Not looking good!
On 16/03/2023 15:01, Graeme Wall wrote:
On 16/03/2023 11:02, Alan B wrote:
On 2023-03-08, TimS <timstreater@greenbee.net> wrote:
30th June is the date. After which all services have the plug pulled. They >>>> just confirmed it today.
One has to wonder if JL as a going concern is about to go down the Swannee? >>>
<https://www.bbc.co.uk/news/business-64945767>
Not looking good!
I'm not certain that it's quite the right time to panic just yet, OK sales did
fall to just over £7 billion but on their 2021/22 financial statement they had
£1.5 billion cash reserve...
They're probably good for another couple of weeks.
David Kennedy <davidkennedygm@gmail.com> wrote:
On 16/03/2023 15:01, Graeme Wall wrote:
On 16/03/2023 11:02, Alan B wrote:
On 2023-03-08, TimS <timstreater@greenbee.net> wrote:
30th June is the date. After which all services have the plug pulled. They
just confirmed it today.
One has to wonder if JL as a going concern is about to go down the Swannee?
<https://www.bbc.co.uk/news/business-64945767>
Not looking good!
I'm not certain that it's quite the right time to panic just yet, OK sales did
fall to just over £7 billion but on their 2021/22 financial statement they had
£1.5 billion cash reserve...
They're probably good for another couple of weeks.
Seriously I hope they survive. My personal experiences in their stores and online sales and service have been pretty good over the years. However if they did go legs-up they might be some stuff including Appleware going
cheap in any stock sell-off?
On 17/03/2023 10:54, Alan B wrote:
David Kennedy <davidkennedygm@gmail.com> wrote:I wouldn't bother holding your breath...
On 16/03/2023 15:01, Graeme Wall wrote:
On 16/03/2023 11:02, Alan B wrote:
On 2023-03-08, TimS <timstreater@greenbee.net> wrote:
30th June is the date. After which all services have the plug pulled. They
just confirmed it today.
One has to wonder if JL as a going concern is about to go down the Swannee?
<https://www.bbc.co.uk/news/business-64945767>
Not looking good!
I'm not certain that it's quite the right time to panic just yet, OK sales did
fall to just over £7 billion but on their 2021/22 financial statement they had
£1.5 billion cash reserve...
They're probably good for another couple of weeks.
Seriously I hope they survive. My personal experiences in their stores and >> online sales and service have been pretty good over the years. However if
they did go legs-up they might be some stuff including Appleware going
cheap in any stock sell-off?
David Kennedy <davidkennedygm@gmail.com> wrote:
On 17/03/2023 10:54, Alan B wrote:
David Kennedy <davidkennedygm@gmail.com> wrote:I wouldn't bother holding your breath...
On 16/03/2023 15:01, Graeme Wall wrote:
On 16/03/2023 11:02, Alan B wrote:
On 2023-03-08, TimS <timstreater@greenbee.net> wrote:
30th June is the date. After which all services have the plug pulled. They
just confirmed it today.
One has to wonder if JL as a going concern is about to go down the Swannee?
<https://www.bbc.co.uk/news/business-64945767>
Not looking good!
I'm not certain that it's quite the right time to panic just yet, OK sales did
fall to just over £7 billion but on their 2021/22 financial statement they had
£1.5 billion cash reserve...
They're probably good for another couple of weeks.
Seriously I hope they survive. My personal experiences in their stores and >>> online sales and service have been pretty good over the years. However if >>> they did go legs-up they might be some stuff including Appleware going
cheap in any stock sell-off?
I probably wouldn’t be allowed to buy more kit anyway :-(
I hear there’s talk of JL looking at 3rd party investment now.
<https://news.sky.com/story/john-lewis-may-end-100-staff-ownership-to-raise-investment-for-transformation-as-job-losses-loom-12837943>
On 19/03/2023 15:22, Alan B wrote:
David Kennedy <davidkennedygm@gmail.com> wrote:"may" is a very strange word isn't it? Allows one to imagine all manner of scenarios.
On 17/03/2023 10:54, Alan B wrote:
David Kennedy <davidkennedygm@gmail.com> wrote:I wouldn't bother holding your breath...
On 16/03/2023 15:01, Graeme Wall wrote:
On 16/03/2023 11:02, Alan B wrote:
On 2023-03-08, TimS <timstreater@greenbee.net> wrote:
30th June is the date. After which all services have the plug pulled. They
just confirmed it today.
One has to wonder if JL as a going concern is about to go down the Swannee?
<https://www.bbc.co.uk/news/business-64945767>
Not looking good!
I'm not certain that it's quite the right time to panic just yet, OK sales did
fall to just over £7 billion but on their 2021/22 financial statement they had
£1.5 billion cash reserve...
They're probably good for another couple of weeks.
Seriously I hope they survive. My personal experiences in their stores and >>>> online sales and service have been pretty good over the years. However if >>>> they did go legs-up they might be some stuff including Appleware going >>>> cheap in any stock sell-off?
I probably wouldn’t be allowed to buy more kit anyway :-(
I hear there’s talk of JL looking at 3rd party investment now.
<https://news.sky.com/story/john-lewis-may-end-100-staff-ownership-to-raise-investment-for-transformation-as-job-losses-loom-12837943>
e.g. Mr Johnson may not have realised that the birthday party he was attending
[his own] was actually a party.
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