My wife owns a Kindle Fire that is about three years old. She has lost the password and is not able to access the files even though the Kindle is able to
use the correct password to log in and boot up.
She wants to export files/books she has purchased from the Kindle Fire to her iPad but the lack of the password is stopping her.
Can any of the guru's on this NG advise.
Please don't suggest. contacting Amazon. Three times I have rung them and each
tiime I have made contact with one of their help desk personnel who's fractured English would qualify them for a role in a Monty Python sketch making them totally non-understandable.
Petefj
My wife owns a Kindle Fire that is about three years old. She has lost the password and is not able to access the files even though the Kindle is able to
use the correct password to log in and boot up.
She wants to export files/books she has purchased from the Kindle Fire to her iPad but the lack of the password is stopping her.
Can any of the guru's on this NG advise.
Please don't suggest. contacting Amazon. Three times I have rung them and each
tiime I have made contact with one of their help desk personnel who's fractured English would qualify them for a role in a Monty Python sketch making them totally non-understandable.
My wife owns a Kindle Fire that is about three years old. She has lost the password and is not able to access the files even though the Kindle is able to
use the correct password to log in and boot up.
She wants to export files/books she has purchased from the Kindle Fire to her iPad but the lack of the password is stopping her.
Theo <theom+news@chiark.greenend.org.uk> wrote:
[...]
If you do get the Kindle files (.azw is one file format) it's probably
possible to convert them to a regular non-Amazon ebook using Calibre
(run on a Mac, PC, etc)
[...]
When I tried that, DRM prevented it; I couldn't find a way to defeat it.
Amazon tend to point you towards live chat, but it's some contact centre in the Philippines or thereabouts. They barely even cope with 'my package didn't arrive' or 'my item broke in the warranty period'. I wouldn't hold out much hope for technical support, although perhaps there's another department for that.
On 12 Sep 2024 at 11:02:51 PM BST, "Sn!pe" <Sn!pe> wrote:
Theo <theom+news@chiark.greenend.org.uk> wrote:
[...]
If you do get the Kindle files (.azw is one file format) it's probably
possible to convert them to a regular non-Amazon ebook using Calibre
(run on a Mac, PC, etc)
[...]
When I tried that, DRM prevented it; I couldn't find a way to defeat it.
Here's a note I wrote to myself several years ago; the info is probably out of
date but the links might help:
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