• Password problem

    From Martin S Taylor@21:1/5 to All on Wed Nov 20 08:45:14 2024
    This is a bit weird. There's a new MacOS update available - Sequoia 15.1.1 - and I've downloaded it and I'm ready to install.

    When I click on 'Update' it asks for my password. I type it in, but the
    dialog box shakes its head in the "Wrong Password" way. It *is* the right password. I can log in with it, I can change it using Settings > Touch ID& Password, but the Update dialog won't accept it.

    MST

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  • From =?UTF-8?Q?J=C3=B6rg_Lorenz?=@21:1/5 to Martin S Taylor on Wed Nov 20 10:35:08 2024
    On 20.11.24 09:45, Martin S Taylor wrote:
    This is a bit weird. There's a new MacOS update available - Sequoia 15.1.1 - and I've downloaded it and I'm ready to install.

    That is done automatically by the internal updater.
    Settings - General - Softwareupdate

    The update can also be initiated there manually.

    When I click on 'Update' it asks for my password. I type it in, but the dialog box shakes its head in the "Wrong Password" way. It *is* the right password. I can log in with it, I can change it using Settings > Touch ID& Password, but the Update dialog won't accept it.



    --
    "Roma locuta, causa finita." (Augustinus)

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  • From Martin S Taylor@21:1/5 to All on Wed Nov 20 10:52:04 2024
    On 20 Nov 2024, Jörg Lorenz wrote
    (in article <vhkagc$e8hs$1@solani.org>):

    On 20.11.24 09:45, Martin S Taylor wrote:
    This is a bit weird. There's a new MacOS update available - Sequoia 15.1.1 -
    and I've downloaded it and I'm ready to install.

    That is done automatically by the internal updater.
    Settings - General - Softwareupdate

    The update can also be initiated there manually.

    Not on my machine it can't – that was the point of my post. Read the next paragraph.

    MST


    When I click on 'Update' it asks for my password. I type it in, but the dialog box shakes its head in the "Wrong Password" way. It *is* the right password. I can log in with it, I can change it using Settings > Touch ID& Password, but the Update dialog won't accept it.

    If I boot from another partition (which does have Sequoia 15.1.1) I then try
    to change the Startup Disk to my preferred one. I get a message which says something to the effect of "You can change to this startup disk if you really want to, but there no users have authorised accounts, so you won't be able to update the system."

    MST

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  • From Alan B@21:1/5 to Martin S Taylor on Wed Nov 20 12:28:15 2024
    Martin S Taylor <correspondence@mRaErMtOiVnEsTtHaIySlor.com> wrote:
    On 20 Nov 2024, Jörg Lorenz wrote
    (in article <vhkagc$e8hs$1@solani.org>):

    On 20.11.24 09:45, Martin S Taylor wrote:
    This is a bit weird. There's a new MacOS update available - Sequoia 15.1.1 -
    and I've downloaded it and I'm ready to install.

    That is done automatically by the internal updater.
    Settings - General - Softwareupdate

    The update can also be initiated there manually.

    Not on my machine it can't – that was the point of my post. Read the next paragraph.

    MST


    When I click on 'Update' it asks for my password. I type it in, but the
    dialog box shakes its head in the "Wrong Password" way. It *is* the right >>> password. I can log in with it, I can change it using Settings > Touch ID& >>> Password, but the Update dialog won't accept it.

    If I boot from another partition (which does have Sequoia 15.1.1) I then try to change the Startup Disk to my preferred one. I get a message which says something to the effect of "You can change to this startup disk if you really want to, but there no users have authorised accounts, so you won't be able to update the system."

    A bit of a sledgehammer job but if you start up your 15.1.1 volume in
    recovery mode you should in theory be able to re-install its macOS version
    to another volume.

    --
    Cheers, Alan

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  • From Theo@21:1/5 to Martin S Taylor on Wed Nov 20 13:39:59 2024
    Martin S Taylor <correspondence@mraermtoivnestthaiyslor.com> wrote:
    This is a bit weird. There's a new MacOS update available - Sequoia 15.1.1 - and I've downloaded it and I'm ready to install.

    When I click on 'Update' it asks for my password. I type it in, but the dialog box shakes its head in the "Wrong Password" way. It *is* the right password. I can log in with it, I can change it using Settings > Touch ID& Password, but the Update dialog won't accept it.

    It's not asking for your Apple ID password is it? I find MacOS is desperate
    to have an Apple ID login even when I don't use Apple services, and I've had
    to enter an Apple ID login to download updates in the past.

    Theo

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  • From Martin S Taylor@21:1/5 to Theo on Wed Nov 20 15:05:48 2024
    On 20 Nov 2024, Theo wrote
    (in article <pco*RM3Zz@news.chiark.greenend.org.uk>):

    It's not asking for your Apple ID password is it? I find MacOS is desperate to have an Apple ID login even when I don't use Apple services, and I've had to enter an Apple ID login to download updates in the past.

    No, I thought of that.

    One interesting tip which an Apple 'Genius' told me was that if the dialog
    box requesting your password has a picture of a padlock, it's *always* your login password which is being requested.

    MST

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  • From Martin S Taylor@21:1/5 to All on Wed Nov 20 15:07:55 2024
    On 20 Nov 2024, Alan B wrote
    (in article<vhkkkv$3dm2$1@alanrichardbarker.eternal-september.org>):

    If I boot from another partition (which does have Sequoia 15.1.1) I then try
    to change the Startup Disk to my preferred one. I get a message which says something to the effect of "You can change to this startup disk if you really
    want to, but there no users have authorised accounts, so you won't be able to
    update the system."

    A bit of a sledgehammer job but if you start up your 15.1.1 volume in recovery mode you should in theory be able to re-install its macOS version
    to another volume.

    Yes, I knew this. In fact, I installed a fresh copy of Sequoia (using
    recovery mode) and this worked fine. Except... I still get the message that "there are no authorised users on this volume, so you won't be able to update the system". But until there's a new update, this is not causing me any hardship at all.

    MST

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  • From Graham J@21:1/5 to Martin S Taylor on Wed Nov 20 15:21:28 2024
    Martin S Taylor wrote:

    [snip]

    Except... I still get the message that
    "there are no authorised users on this volume, so you won't be able to update the system". But until there's a new update, this is not causing me any hardship at all.

    This may be a supid question, but:

    Can you log into this volume?

    If so, can you create a new authorised user on it? Either by logging
    in, or by using a different OS?


    --
    Graham J

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  • From Martin S Taylor@21:1/5 to Graham J on Thu Nov 21 11:24:09 2024
    On 20 Nov 2024, Graham J wrote
    (in article <vhkupr$59jm$1@dont-email.me>):

    Except... I still get the message that
    "there are no authorised users on this volume, so you won't be able to update
    the system". But until there's a new update, this is not causing me any hardship at all.

    This may be a supid question, but:

    Can you log into this volume?

    If so, can you create a new authorised user on it? Either by logging
    in, or by using a different OS?

    Oh yes. The volume, for all intensive purposes* works absolutely fine. The
    only problem is that I can't apply the latest update to MacOS.

    And yes, I can create a new 'authorised' user, whatever that means in this context. Life is normal for that user, too, except that they can't update the OS either.

    MST

    [ *yes, I know. ]

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