• Re: OT: MPRN - postcode issue

    From Theo@21:1/5 to Fredxx on Thu Feb 20 12:14:06 2025
    Fredxx <fredxx@spam.invalid> wrote:
    After a postcode change it seems I can't locate the MPRN from the new or
    old address.

    https://findmysupplier.energy/

    Might be very nice but it expects me to pay a premium 0870 number. Last
    time I was phoned National Grid the conversation took 30 minutes of wait
    and resolution.

    I presume this is a portal into the national MPRN database. Can anyone
    point me in the right direction of who owns this database and a normal
    number to contact them to update their database?

    Can you contact your DNO? eg this is the contact for National Grid
    Electricity Distribution:

    https://www.nationalgrid.co.uk/customers-and-community/meter-point-administration-service

    (NGED are DNO in the Midlands/SW/Wales, not to be confused with NG the
    national transmission network)

    Presumably the DNO must have a way to edit the database, eg when they lay a supply to a new house they install a new meter and create an MPRN.

    Theo

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Fredxx@21:1/5 to All on Thu Feb 20 12:05:14 2025
    After a postcode change it seems I can't locate the MPRN from the new or
    old address.

    https://findmysupplier.energy/

    Might be very nice but it expects me to pay a premium 0870 number. Last
    time I was phoned National Grid the conversation took 30 minutes of wait
    and resolution.

    I presume this is a portal into the national MPRN database. Can anyone
    point me in the right direction of who owns this database and a normal
    number to contact them to update their database?

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Fredxx@21:1/5 to Fredxx on Thu Feb 20 12:38:41 2025
    On 20/02/2025 12:05, Fredxx wrote:
    After a postcode change it seems I can't locate the MPRN from the new or
    old address.

    https://findmysupplier.energy/

    Might be very nice but it expects me to pay a premium 0870 number. Last
    time I was phoned National Grid the conversation took 30 minutes of wait
    and resolution.

    I presume this is a portal into the national MPRN database. Can anyone
    point me in the right direction of who owns this database and a normal
    number to contact them to update their database?

    Ah, after further searching it seems the info is here for connection
    enquiries:
    https://cadentgas.com/contactus

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Fredxx@21:1/5 to Theo on Thu Feb 20 14:13:56 2025
    On 20/02/2025 12:14, Theo wrote:
    Fredxx <fredxx@spam.invalid> wrote:
    After a postcode change it seems I can't locate the MPRN from the new or
    old address.

    https://findmysupplier.energy/

    Might be very nice but it expects me to pay a premium 0870 number. Last
    time I was phoned National Grid the conversation took 30 minutes of wait
    and resolution.

    I presume this is a portal into the national MPRN database. Can anyone
    point me in the right direction of who owns this database and a normal
    number to contact them to update their database?

    Can you contact your DNO? eg this is the contact for National Grid Electricity Distribution:

    https://www.nationalgrid.co.uk/customers-and-community/meter-point-administration-service

    (NGED are DNO in the Midlands/SW/Wales, not to be confused with NG the national transmission network)

    Presumably the DNO must have a way to edit the database, eg when they lay a supply to a new house they install a new meter and create an MPRN.

    Many thanks for the reply. This is for a Gas MPRN number. MPAN numbers
    are associated with electricity.

    As per my other post I managed to find an alternative source. However
    they were slopey shoulders and said it was up to my current supplier to
    make the update.

    After contacting the current supplier they claim it takes 2-3 working
    days to update the Cadent Gas database but I'm not holding my breath!

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)