• Android phone won't allow file transfer via USB

    From Andrew@21:1/5 to All on Sat Mar 15 21:00:01 2025
    I used to be able to do this. I just plugged in the USB C
    cable into the phone and the USB A end of the cable into my PC
    and an option screen allowing file transfer or charging popped
    up.

    Now the phone goes 'bong' and just charges, no option screen.

    If I go into settings the screen that allows data
    transfer via a list of radio button refuses any input. I is
    stuck on charging and the radio button is dim.

    If I swipe down twice to get the list of options like
    Torch On/Off there is no USB option which all the
    online help suggest should be there.

    I have powered Off and On and that has not fixed it.

    How do I get this option back ?.

    Andrew

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  • From Jeff Gaines@21:1/5 to Andrew on Sat Mar 15 21:44:18 2025
    On 15/03/2025 in message <vr4poh$7860$2@dont-email.me> Andrew wrote:

    I used to be able to do this. I just plugged in the USB C
    cable into the phone and the USB A end of the cable into my PC
    and an option screen allowing file transfer or charging popped
    up.

    Now the phone goes 'bong' and just charges, no option screen.

    If I go into settings the screen that allows data
    transfer via a list of radio button refuses any input. I is
    stuck on charging and the radio button is dim.

    If I swipe down twice to get the list of options like
    Torch On/Off there is no USB option which all the
    online help suggest should be there.

    I have powered Off and On and that has not fixed it.

    How do I get this option back ?.

    Andrew

    You could replace it with a WiFi file manager:

    https://www.lonelycatgames.com/apps/xplore

    Excellent and free!

    --
    Jeff Gaines Dorset UK
    640k ought to be enough for anyone.
    (Bill Gates, 1981)

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  • From John Rumm@21:1/5 to Andrew on Sat Mar 15 22:06:57 2025
    On 15/03/2025 21:00, Andrew wrote:
    I used to be able to do this. I just plugged in the USB C
    cable into the phone and the USB A end of the cable into my PC
    and an option screen allowing file transfer or charging popped
    up.

    Now the phone goes 'bong' and just charges, no option screen.

    If I go into settings the screen that allows data
    transfer via a list of radio button refuses any input. I is
    stuck on charging and the radio button is dim.

    If I swipe down twice to get the list of options like
    Torch On/Off there is no USB option which all the
    online help suggest should be there.

    I have powered Off and On and that has not fixed it.

    How do I get this option back ?.

    Are you sure the cable you are using is actually a USB data transfer
    cable not just a dedicated charging cable (these don't have any wires
    between the data pins!)?

    With a power only cable the phone will notice it is being change and
    typically make a sound. The PC won't see a USB device though and not
    make a sound.

    With a full USB lead the PC should make the USB mounting sound in
    addition to the phone making a noise.

    On Android you would normally select Connected Devices:

    https://wiki.diyfaq.org.uk/index.php/File:Android14ConnectedDevices.png

    Then click on USB to get the options:

    https://wiki.diyfaq.org.uk/index.php/File:Android14USBOptions.png

    (Most modern devices will default to no data transfer by default since
    that removes an attack vector should you ever try charging from a
    malicious public charger)



    --
    Cheers,

    John.

    /=================================================================\
    | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------|
    | John Rumm - john(at)internode(dot)co(dot)uk | \=================================================================/

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  • From The Natural Philosopher@21:1/5 to Andrew on Sun Mar 16 01:38:19 2025
    On 15/03/2025 21:00, Andrew wrote:
    I used to be able to do this. I just plugged in the USB C
    cable into the phone and the USB A end of the cable into my PC
    and an option screen allowing file transfer or charging popped
    up.

    Now the phone goes 'bong' and just charges, no option screen.

    If I go into settings the screen that allows data
    transfer via a list of radio button refuses any input. I is
    stuck on charging and the radio button is dim.

    If I swipe down twice to get the list of options like
    Torch On/Off there is no USB option which all the
    online help suggest should be there.

    I have powered Off and On and that has not fixed it.

    How do I get this option back ?.


    Reboot the PC.

    Andrew

    --
    “There are two ways to be fooled. One is to believe what isn’t true; the other is to refuse to believe what is true.”

    —Soren Kierkegaard

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  • From Paul@21:1/5 to John Rumm on Sun Mar 16 02:45:36 2025
    On Sat, 3/15/2025 6:06 PM, John Rumm wrote:
    On 15/03/2025 21:00, Andrew wrote:
    I used to be able to do this. I just plugged in the USB C
    cable into the phone and the USB A end of the cable into my PC
    and an option screen allowing file transfer or charging popped
    up.

    Now the phone goes 'bong' and just charges, no option screen.

    If I go into settings the screen that allows data
    transfer via a list of radio button refuses any input. I is
    stuck on charging and the radio button is dim.

    If I swipe down twice to get the list of options like
    Torch On/Off there is no USB option which all the
    online help suggest should be there.

    I have powered Off and On and that has not fixed it.

    How do I get this option back ?.

    Are you sure the cable you are using is actually a USB data transfer cable not just a dedicated charging cable <=== This
    (these don't have any wires between the data pins!)?

    At least it will be well charged :-)

    I often wonder why there isn't some industry standard
    for marking charging cables, so the users won't
    get snookered like this. There was someone in another
    group recently, who was in this situation. Making the cable
    a red or an orange colour might help. You can't use lightning
    bolts, because that icon is overused already.

    *******

    This utility (on Windows) will show the status of
    USB ports. If the phone end has the cable attached,
    and you are just about to plug in the Windows PC end,
    this utility will not respond if a "dumb-type charging cable"
    is plugged in. Normally, if endpoints form because the
    config space of a USB device is detected, the port will
    show a change, in the GUI of this program. You can plug
    in a USB stick, and watch how the display changes in this
    program, to calibrate what a "normal" response would look like.

    https://www.uwe-sieber.de/usbtreeview_e.html

    https://www.uwe-sieber.de/files/UsbTreeView_x64.zip <=== bottom of web page

    Originally, Microsoft wrote "UVCView" and perhaps "UVCView2",
    but they made it extra painful to find the utilities. At least
    with this utility, the download can be located and the utility
    is well-maintained by its author. Occasionally, Uwe used to
    show up in the old WinXP USENET group for a visit.

    Paul

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  • From Peter Johnson@21:1/5 to All on Sun Mar 16 11:18:27 2025
    On Sat, 15 Mar 2025 21:00:01 +0000, Andrew <Andrew97d@btinternet.com>
    wrote:

    I used to be able to do this. I just plugged in the USB C
    cable into the phone and the USB A end of the cable into my PC
    and an option screen allowing file transfer or charging popped
    up.

    Now the phone goes 'bong' and just charges, no option screen.

    If I go into settings the screen that allows data
    transfer via a list of radio button refuses any input. I is
    stuck on charging and the radio button is dim.

    If I swipe down twice to get the list of options like
    Torch On/Off there is no USB option which all the
    online help suggest should be there.

    I have powered Off and On and that has not fixed it.

    How do I get this option back ?.


    Buiding on what John Rumm has said, open File Explorer when the phone
    is connected. If the phone is not listed then try a different cable.
    If it is you should be able to browse to the phone's storage folder
    and its sub folders.

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  • From John Rumm@21:1/5 to Peter Johnson on Sun Mar 16 13:06:50 2025
    On 16/03/2025 11:18, Peter Johnson wrote:
    On Sat, 15 Mar 2025 21:00:01 +0000, Andrew <Andrew97d@btinternet.com>
    wrote:

    I used to be able to do this. I just plugged in the USB C
    cable into the phone and the USB A end of the cable into my PC
    and an option screen allowing file transfer or charging popped
    up.

    Now the phone goes 'bong' and just charges, no option screen.

    If I go into settings the screen that allows data
    transfer via a list of radio button refuses any input. I is
    stuck on charging and the radio button is dim.

    If I swipe down twice to get the list of options like
    Torch On/Off there is no USB option which all the
    online help suggest should be there.

    I have powered Off and On and that has not fixed it.

    How do I get this option back ?.


    Buiding on what John Rumm has said, open File Explorer when the phone
    is connected. If the phone is not listed then try a different cable.
    If it is you should be able to browse to the phone's storage folder
    and its sub folders.

    Generally you should see some visibility of it being connected - but
    what you will see will vary with the USB mode that the phone is set to
    use. For example if being used as a "tethered" internet provision it
    will appear as a network interface rather than a file system or a media
    device.

    --
    Cheers,

    John.

    /=================================================================\
    | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------|
    | John Rumm - john(at)internode(dot)co(dot)uk | \=================================================================/

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  • From Andrew@21:1/5 to John Rumm on Sun Mar 16 13:24:20 2025
    On 15/03/2025 22:06, John Rumm wrote:
    On 15/03/2025 21:00, Andrew wrote:
    I used to be able to do this. I just plugged in the USB C
    cable into the phone and the USB A end of the cable into my PC
    and an option screen allowing file transfer or charging popped
    up.

    Now the phone goes 'bong' and just charges, no option screen.

    If I go into settings the screen that allows data
    transfer via a list of radio button refuses any input. I is
    stuck on charging and the radio button is dim.

    If I swipe down twice to get the list of options like
    Torch On/Off there is no USB option which all the
    online help suggest should be there.

    I have powered Off and On and that has not fixed it.

    How do I get this option back ?.

    Are you sure the cable you are using is actually a USB data transfer
    cable not just a dedicated charging cable (these don't have any wires
    between the data pins!)?

    With a power only cable the phone will notice it is being change and typically make a sound. The PC won't see a USB device though and not
    make a sound.

    With a full USB lead the PC should make the USB mounting sound in
    addition to the phone making a noise.

    I didn't know there was such a thing as a power-only cable !

    On Android you would normally select Connected Devices:

    https://wiki.diyfaq.org.uk/index.php/File:Android14ConnectedDevices.png

    Then click on USB to get the options:

    https://wiki.diyfaq.org.uk/index.php/File:Android14USBOptions.png


    All I see is -

    <blutooth> Inspire 3 (my fitbit)

    + pair new device

    Previously connected devices

    <blutooth> BLESmart_00000 (my Omron BP reader)

    ---------------------------------

    Connection preferences
    Bluetooth,Android Auto, NFC

    Other Card services
    manage NFC non-payment

    ... and that's it.


    (Most modern devices

    will default to no data transfer by default since
    that removes an attack vector should you ever try charging from a
    malicious public charger)

    However, by plugging the USB A end into a different slot of my
    4-way USB3 hub, the extra options now appear. Wierd.

    The USBC<->USBA cable is the one supplied by Motorola with
    the phone.

    Thanks

    PS Did you dispose of your Bosch orbital sander ?. I have
    a PEX220A version which lacks the extra handle at the front
    but I prefer it because it can be used one-handed while up
    a ladder (!!). It needs a new backing disk which is part no
    2 608 601 175; this one ...

    https://www.bosch-professional.com/gb/en/8-hole-medium-backing-pads-2867716-ocs-ac/

    I suspect yours used the same 8-hole backing pad.

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  • From Andrew@21:1/5 to Paul on Sun Mar 16 13:35:55 2025
    On 16/03/2025 06:45, Paul wrote:
    On Sat, 3/15/2025 6:06 PM, John Rumm wrote:
    On 15/03/2025 21:00, Andrew wrote:
    I used to be able to do this. I just plugged in the USB C
    cable into the phone and the USB A end of the cable into my PC
    and an option screen allowing file transfer or charging popped
    up.

    Now the phone goes 'bong' and just charges, no option screen.

    If I go into settings the screen that allows data
    transfer via a list of radio button refuses any input. I is
    stuck on charging and the radio button is dim.

    If I swipe down twice to get the list of options like
    Torch On/Off there is no USB option which all the
    online help suggest should be there.

    I have powered Off and On and that has not fixed it.

    How do I get this option back ?.

    Are you sure the cable you are using is actually a USB data transfer cable >> not just a dedicated charging cable <=== This
    (these don't have any wires between the data pins!)?

    At least it will be well charged :-)

    I often wonder why there isn't some industry standard
    for marking charging cables, so the users won't
    get snookered like this. There was someone in another
    group recently, who was in this situation. Making the cable
    a red or an orange colour might help. You can't use lightning
    bolts, because that icon is overused already.

    *******

    This utility (on Windows) will show the status of
    USB ports. If the phone end has the cable attached,
    and you are just about to plug in the Windows PC end,
    this utility will not respond if a "dumb-type charging cable"
    is plugged in. Normally, if endpoints form because the
    config space of a USB device is detected, the port will
    show a change, in the GUI of this program. You can plug
    in a USB stick, and watch how the display changes in this
    program, to calibrate what a "normal" response would look like.

    https://www.uwe-sieber.de/usbtreeview_e.html

    Windows Defender was really unhappy with this, even the _VC6 version

    https://www.uwe-sieber.de/files/UsbTreeView_x64.zip <=== bottom of web page

    Originally, Microsoft wrote "UVCView" and perhaps "UVCView2",
    but they made it extra painful to find the utilities. At least
    with this utility, the download can be located and the utility
    is well-maintained by its author. Occasionally, Uwe used to
    show up in the old WinXP USENET group for a visit.

    Paul

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  • From Andrew@21:1/5 to The Natural Philosopher on Sun Mar 16 13:37:01 2025
    On 16/03/2025 01:38, The Natural Philosopher wrote:
    On 15/03/2025 21:00, Andrew wrote:
    I used to be able to do this. I just plugged in the USB C
    cable into the phone and the USB A end of the cable into my PC
    and an option screen allowing file transfer or charging popped
    up.

    Now the phone goes 'bong' and just charges, no option screen.

    If I go into settings the screen that allows data
    transfer via a list of radio button refuses any input. I is
    stuck on charging and the radio button is dim.

    If I swipe down twice to get the list of options like
    Torch On/Off there is no USB option which all the
    online help suggest should be there.

    I have powered Off and On and that has not fixed it.

    How do I get this option back ?.


    Reboot the PC.

    Andrew


    I do, every day when I turn it on and also during 'Patch Tuesday'

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  • From David@21:1/5 to Andrew on Sun Mar 16 13:59:21 2025
    On Sun, 16 Mar 2025 13:24:20 +0000, Andrew wrote:

    <snip>


    <snip>

    However, by plugging the USB A end into a different slot of my 4-way
    USB3 hub, the extra options now appear. Wierd.

    The USBC<->USBA cable is the one supplied by Motorola with the phone.

    <snip>

    I see this behaviour under W10 on my USB hubs.
    As best as I can work out, something upsets a USB port (possibly incorrect removal, possibly something else) and for some time that port will no
    longer behave correctly.
    I see this with my Garmin Edge Explore which I sync with the computer to download routes and to save details of rides.
    Every now and then the PC won't identify it, but if I move it to the next
    slot on the 4 port hub it then works.

    I think after some unspecified time the original port starts to work again.

    I have no real explanation, just a fix which seems to work.

    Cheers



    Dave R


    --
    AMD FX-6300 in GA-990X-Gaming SLI-CF running Windows 10 x64

    --
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  • From The Natural Philosopher@21:1/5 to David on Sun Mar 16 20:44:23 2025
    On 16/03/2025 13:59, David wrote:
    I see this behaviour under W10 on my USB hubs.
    As best as I can work out, something upsets a USB port (possibly incorrect removal, possibly something else) and for some time that port will no
    longer behave correctly.

    I have seen exactly this

    I see this with my Garmin Edge Explore which I sync with the computer to download routes and to save details of rides.
    Every now and then the PC won't identify it, but if I move it to the next slot on the 4 port hub it then works.

    Yup

    I think after some unspecified time the original port starts to work again.

    For me, it usually needs a reboot.

    I have no real explanation, just a fix which seems to work.

    I also had a USB cable that simply didn't work for data one day though
    it still charged OK. I binned it.
    Plugs wear out...

    --
    Karl Marx said religion is the opium of the people.
    But Marxism is the crack cocaine.

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  • From Andy Burns@21:1/5 to David on Mon Mar 17 07:42:33 2025
    David wrote:

    I see this behaviour under W10 on my USB hubs.
    As best as I can work out, something upsets a USB port (possibly incorrect removal, possibly something else) and for some time that port will no
    longer behave correctly.
    I see this with my Garmin Edge Explore which I sync with the computer to download routes and to save details of rides.
    Every now and then the PC won't identify it, but if I move it to the next slot on the 4 port hub it then works.

    I think after some unspecified time the original port starts to work again.

    powered or un-powered hub?

    I've not seen a USB port that actually reports it has shut down due to
    too high a power draw for many years, but they often have a polyfuse
    that will "self-repair" after some time.

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  • From David@21:1/5 to Andy Burns on Mon Mar 17 12:11:56 2025
    On Mon, 17 Mar 2025 07:42:33 +0000, Andy Burns wrote:

    David wrote:

    I see this behaviour under W10 on my USB hubs.
    As best as I can work out, something upsets a USB port (possibly
    incorrect removal, possibly something else) and for some time that port
    will no longer behave correctly.
    I see this with my Garmin Edge Explore which I sync with the computer
    to download routes and to save details of rides.
    Every now and then the PC won't identify it, but if I move it to the
    next slot on the 4 port hub it then works.

    I think after some unspecified time the original port starts to work
    again.

    powered or un-powered hub?

    I've not seen a USB port that actually reports it has shut down due to
    too high a power draw for many years, but they often have a polyfuse
    that will "self-repair" after some time.


    Unpowered hubs.
    However the Garmin has a built in battery.
    Then again it charges over USB during/after syncing.
    Then again, when the data isn't working it still charges the battery.

    So all in all I suspect a software issue.

    Cheers


    Dave R


    --
    AMD FX-6300 in GA-990X-Gaming SLI-CF running Windows 10 x64

    --
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  • From John Rumm@21:1/5 to Andrew on Mon Mar 17 17:57:44 2025
    On 16/03/2025 13:24, Andrew wrote:

    Are you sure the cable you are using is actually a USB data transfer
    cable not just a dedicated charging cable (these don't have any wires
    between the data pins!)?

    With a power only cable the phone will notice it is being change and
    typically make a sound. The PC won't see a USB device though and not
    make a sound.

    However, by plugging the USB A end into a different slot of my
    4-way USB3 hub, the extra options now appear. Wierd.


    Yup I think mine does the same, if there are no USB device detected it
    does not show the options.

    PS Did you dispose of your Bosch orbital sander ?. I have

    Nope, still sat on the shelf...

    a PEX220A version which lacks the extra handle at the front
    but I prefer it because it can be used one-handed while up
    a ladder (!!). It needs a new backing disk which is part no
    2 608 601 175; this one ...

    Mine is a PEX400 - like:

    https://www.bosch-diy.com/gb/en/p/pex-400-ae-06033a4070

    (but older!)

    https://www.bosch-professional.com/gb/en/8-hole-medium-backing- pads-2867716-ocs-ac/

    I suspect yours used the same 8-hole backing pad.

    Could be... I will have a look later and let you know.

    (email me a delivery address, and I will send you the whole thing if you
    want)

    --
    Cheers,

    John.

    /=================================================================\
    | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------|
    | John Rumm - john(at)internode(dot)co(dot)uk | \=================================================================/

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  • From John Rumm@21:1/5 to John Rumm on Mon Mar 17 19:18:05 2025
    On 17/03/2025 17:57, John Rumm wrote:
    On 16/03/2025 13:24, Andrew wrote:


    I suspect yours used the same 8-hole backing pad.

    Could be... I will have a look later and let you know.

    Yup, 8 hole pattern.


    --
    Cheers,

    John.

    /=================================================================\
    | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------|
    | John Rumm - john(at)internode(dot)co(dot)uk | \=================================================================/

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