I have made a video of a leak from a Greenstar Heat Interface Unit:
https://drive.google.com/file/d/1jFRVAvcXaFRKC_wlNaf-zjAJy8uou5Ss/view
This is in the common room of our Council estate block. As you can see, there's a kind of valve that is spitting rusty water and overflowing.Is the rusty thing made of metal?
I reported this to the Council, but they said the engineer came and
couldn't find anything faulty.
I need to know what that thing is called and why it is leaking so that I
can go back to the Council and have the job done.
I have the same unit at home but I don't have that thing coming out of
the unit.
I am not familiar with that type of boiler but looks to me as the outlet
for the pressure relief valve. Try and establish if that pipe simply goes
to the outside. If so it is the PRV outlet. If it is the PRV then it should not be spitting out as any water flowing through the pipe is not under pressure even if the pipe fitting is loose. It might be blocked somewhere
and as a result back filled with water.
I have made a video of a leak from a Greenstar Heat Interface Unit:
https://drive.google.com/file/d/1jFRVAvcXaFRKC_wlNaf-zjAJy8uou5Ss/view
This is in the common room of our Council estate block. As you can see, there's a kind of valve that is spitting rusty water and overflowing.
I reported this to the Council, but they said the engineer came and
couldn't find anything faulty.
I need to know what that thing is called and why it is leaking so that I
can go back to the Council and have the job done.
I have the same unit at home but I don't have that thing coming out of
the unit.
Thanks in advance.
SF
I have made a video of a leak from a Greenstar Heat Interface Unit:
https://drive.google.com/file/d/1jFRVAvcXaFRKC_wlNaf-zjAJy8uou5Ss/view
This is in the common room of our Council estate block. As you can see, there's a kind of valve that is spitting rusty water and overflowing.
I reported this to the Council, but they said the engineer came and
couldn't find anything faulty.
I need to know what that thing is called and why it is leaking so that I
can go back to the Council and have the job done.
I have the same unit at home but I don't have that thing coming out of
the unit.
Thanks in advance.
On 06/05/2025 15:24, Simon Ferrol wrote:
I have made a video of a leak from a Greenstar Heat Interface Unit:
https://drive.google.com/file/d/1jFRVAvcXaFRKC_wlNaf-zjAJy8uou5Ss/view
Could you do another video looking upwards into the boiler, please. And
with a close up of the leaky bit.
At the moment, my best guess is that the leaky bit is not part of the
heat interface at all. It's just been poked under the cover of the
interface for neatness.
It might well be an automatic air vent. In that case, a tiny bit of
water spitting out with the air may not matter much, and that might
explain why the engineer thought there was nothing wrong.
To put a new AAV on might involve draining a large part of the system,
so why bother?
I have made a video of a leak from a Greenstar Heat Interface Unit:
https://drive.google.com/file/d/1jFRVAvcXaFRKC_wlNaf-zjAJy8uou5Ss/view
On 06/05/2025 15:24, Simon Ferrol wrote:
I have made a video of a leak from a Greenstar Heat Interface Unit:
https://drive.google.com/file/d/1jFRVAvcXaFRKC_wlNaf-zjAJy8uou5Ss/view
This is in the common room of our Council estate block. As you can see, there's a kind of valve that is spitting rusty water and overflowing.
I reported this to the Council, but they said the engineer came and couldn't find anything faulty.
I need to know what that thing is called and why it is leaking so that I can go back to the Council and have the job done.
I have the same unit at home but I don't have that thing coming out of
the unit.
Thanks in advance.
Without knowing the exact model it is difficult to diagnose. It looks
like a pipe under pressure from the fittings used.
I think Simon has the best suggestion. And ask why the engineer couldn't
find anything, despite there being an obvious leak?
Simon Ferrol <simon.ferrol@englandmail.com> wrote:
I have made a video of a leak from a Greenstar Heat Interface Unit:
https://drive.google.com/file/d/1jFRVAvcXaFRKC_wlNaf-zjAJy8uou5Ss/view
This is in the common room of our Council estate block. As you can see,
there's a kind of valve that is spitting rusty water and overflowing.
I reported this to the Council, but they said the engineer came and
couldn't find anything faulty.
I need to know what that thing is called and why it is leaking so that I
can go back to the Council and have the job done.
I have the same unit at home but I don't have that thing coming out of
the unit.
Thanks in advance.
SF
I am not familiar with that type of boiler but looks to me as the outlet
for the pressure relief valve. Try and establish if that pipe simply goes
to the outside. If so it is the PRV outlet. If it is the PRV then it should not be spitting out as any water flowing through the pipe is not under pressure even if the pipe fitting is loose. It might be blocked somewhere
and as a result back filled with water.
Tricky Dicky <tricky.dicky@sky.com> wrote:My MPHW tank did this - tuned out to be a faulty pressure regulator.
I am not familiar with that type of boiler but looks to me as the outlet
for the pressure relief valve. Try and establish if that pipe simply goes
to the outside. If so it is the PRV outlet. If it is the PRV then it should >> not be spitting out as any water flowing through the pipe is not under
pressure even if the pipe fitting is loose. It might be blocked somewhere
and as a result back filled with water.
It does look like a version of a tundish on the outlet of the PRV: https://www.screwfix.com/p/mcalpine-tundish-19-23mm-x-19-23mm/5684v
(in theory clear plastic, but with added rusty grime)
It sounds like two problems. First the PRV shouldn't be opening to put
water here, second the piping around the tundish shouldn't be dripping.
The second might be because the overflow is blocked, but the first suggests overpressure which is a fault.
Theo
On 6 May 2025 at 16:43:13 BST, Tricky Dicky wrote:
Simon Ferrol <simon.ferrol@englandmail.com> wrote:
I have made a video of a leak from a Greenstar Heat Interface Unit:
https://drive.google.com/file/d/1jFRVAvcXaFRKC_wlNaf-zjAJy8uou5Ss/view
This is in the common room of our Council estate block. As you can see,
there's a kind of valve that is spitting rusty water and overflowing.
I reported this to the Council, but they said the engineer came and
couldn't find anything faulty.
I need to know what that thing is called and why it is leaking so that I >>> can go back to the Council and have the job done.
I have the same unit at home but I don't have that thing coming out of
the unit.
Thanks in advance.
SF
I am not familiar with that type of boiler but looks to me as the outlet
for the pressure relief valve. Try and establish if that pipe simply goes
to the outside. If so it is the PRV outlet. If it is the PRV then it should >> not be spitting out as any water flowing through the pipe is not under
pressure even if the pipe fitting is loose. It might be blocked somewhere
and as a result back filled with water.
Shouldn't the PRV pipework be copper, and not plastic, so close to the boiler?
Or indeed any pipework?
GB:
Could you do another video looking upwards into the boiler, please. And with a close up of the leaky bit.
Here it is. This is the best I could do:
https://drive.google.com/file/d/1wSKHZ7oQoiATNMUWtcwRd6ma4RAcwEDD/view
Could you do another video looking upwards into the boiler, please. And
with a close up of the leaky bit.
Simon Ferrol <simon.ferrol@englandmail.com> wrote:
GB:
Could you do another video looking upwards into the boiler, please. And
with a close up of the leaky bit.
Here it is. This is the best I could do:
https://drive.google.com/file/d/1wSKHZ7oQoiATNMUWtcwRd6ma4RAcwEDD/view
This:
https://ibb.co/fVyGsgKF
appears to be showing 3.5 bar. Worcester say the pressure should be 1-1.5 bar when cold and up to another 1 bar when hot: https://www.worcester-bosch.co.uk/support/troubleshooting/faqs/all-faqs/how-often-should-i-need-to-top-up-the-pressure-in-the-heating-system
So the boiler is over pressure, which explains why the pressure release
valve is dumping water.
I have made a video of a leak from a Greenstar Heat Interface Unit:
https://drive.google.com/file/d/1jFRVAvcXaFRKC_wlNaf-zjAJy8uou5Ss/view
This is in the common room of our Council estate block. As you can see, there's a kind of valve that is spitting rusty water and overflowing.
Simon Ferrol <simon.ferrol@englandmail.com> wrote:
GB:
Could you do another video looking upwards into the boiler, please. And with a close up of the leaky bit.
Here it is. This is the best I could do:
https://drive.google.com/file/d/1wSKHZ7oQoiATNMUWtcwRd6ma4RAcwEDD/view
This:
https://ibb.co/fVyGsgKF
appears to be showing 3.5 bar. Worcester say the pressure should be 1-1.5 bar when cold and up to another 1 bar when hot: https://www.worcester-bosch.co.uk/support/troubleshooting/faqs/all-faqs/how-often-should-i-need-to-top-up-the-pressure-in-the-heating-system
So the boiler is over pressure, which explains why the pressure release
valve is dumping water.
Theo
Theo <theom+news@chiark.greenend.org.uk> wrote:
Simon Ferrol <simon.ferrol@englandmail.com> wrote:
GB:
Could you do another video looking upwards into the boiler, please. And >>>> with a close up of the leaky bit.
Here it is. This is the best I could do:
https://drive.google.com/file/d/1wSKHZ7oQoiATNMUWtcwRd6ma4RAcwEDD/view
This:
https://ibb.co/fVyGsgKF
They've decided you need registration to see that. Let me try a
different sharing site:
https://bashify.io/i/v5XO3b
appears to be showing 3.5 bar. Worcester say the pressure should be 1-1.5 >> bar when cold and up to another 1 bar when hot:
https://www.worcester-bosch.co.uk/support/troubleshooting/faqs/all-faqs/how-often-should-i-need-to-top-up-the-pressure-in-the-heating-system
So the boiler is over pressure, which explains why the pressure release
valve is dumping water.
Theo
Simon Ferrol <simon.ferrol@englandmail.com> wrote:
GB:
Could you do another video looking upwards into the boiler, please.
And with a close up of the leaky bit.
Here it is. This is the best I could do:
https://drive.google.com/file/d/1wSKHZ7oQoiATNMUWtcwRd6ma4RAcwEDD/view
This: https://ibb.co/fVyGsgKF
appears to be showing 3.5 bar. Worcester say the pressure should be 1-1.5 bar when cold and up to another 1 bar when hot:
So the boiler is over pressure, which explains why the pressure release
valve is dumping water.
Theo <theom+news@chiark.greenend.org.uk> wrote:
Simon Ferrol <simon.ferrol@englandmail.com> wrote:https://www.worcester-bosch.co.uk/support/troubleshooting/faqs/all-faqs/how-often-should-i-need-to-top-up-the-pressure-in-the-heating-system
GB:
Could you do another video looking upwards into the boiler, please.
And with a close up of the leaky bit.
Here it is. This is the best I could do:
https://drive.google.com/file/d/1wSKHZ7oQoiATNMUWtcwRd6ma4RAcwEDD/view
This: https://ibb.co/fVyGsgKF
appears to be showing 3.5 bar. Worcester say the pressure should be 1-1.5 >> bar when cold and up to another 1 bar when hot:
Usually due to a leaking valve on the filling loop, which legally should be removed after use, but never is.
So the boiler is over pressure, which explains why the pressure release
valve is dumping water.
On 08/05/2025 23:54, me9 wrote:
Theo <theom+news@chiark.greenend.org.uk> wrote:
Simon Ferrol <simon.ferrol@englandmail.com> wrote:https://www.worcester-bosch.co.uk/support/troubleshooting/faqs/all-faqs/how-often-should-i-need-to-top-up-the-pressure-in-the-heating-system
GB:
Could you do another video looking upwards into the boiler, please.
And with a close up of the leaky bit.
Here it is. This is the best I could do:
https://drive.google.com/file/d/1wSKHZ7oQoiATNMUWtcwRd6ma4RAcwEDD/view
This: https://ibb.co/fVyGsgKF
appears to be showing 3.5 bar. Worcester say the pressure should be
1-1.5
bar when cold and up to another 1 bar when hot:
Usually due to a leaking valve on the filling loop, which legally
So the boiler is over pressure, which explains why the pressure release
valve is dumping water.
should be
removed after use, but never is.
Is there really a law about removing filling loops? If so, what?
On 06/05/2025 15:24, Simon Ferrol wrote:
I have made a video of a leak from a Greenstar Heat Interface Unit:
https://drive.google.com/file/d/1jFRVAvcXaFRKC_wlNaf-zjAJy8uou5Ss/view
This is in the common room of our Council estate block. As you can
see, there's a kind of valve that is spitting rusty water and
overflowing.
It is the condensate drain off. It looks like the fitting has come apart slightly. If the condensate tank wasnt full when it was checked by the Council, then it is quite possible that it was running fine when it was checked, and no leak could be seen. These have a small tank inside the boiler, the condensate comes out in one flow when the tank is full,
rather than constantly dribbling out like some boilers.
Its a simple procedure to take it apart and refit it correctly, and also check the outlet pipe is clear, as, if that isnt clear, it will back up
and eventually turn off the boiler.
It looks like it needs a good clean, something that should be done on an annual service, but one of the things that is easily ignored.
Theo <theom+news@chiark.greenend.org.uk> wrote:
Theo <theom+news@chiark.greenend.org.uk> wrote:
Simon Ferrol <simon.ferrol@englandmail.com> wrote:
GB:
Could you do another video looking upwards into the boiler, please. And >>>> with a close up of the leaky bit.
Here it is. This is the best I could do:
https://drive.google.com/file/d/1wSKHZ7oQoiATNMUWtcwRd6ma4RAcwEDD/view
This:
https://ibb.co/fVyGsgKF
They've decided you need registration to see that. Let me try a
different sharing site:
https://bashify.io/i/v5XO3b
appears to be showing 3.5 bar. Worcester say the pressure should be 1-1.5 >> bar when cold and up to another 1 bar when hot:
https://www.worcester-bosch.co.uk/support/troubleshooting/faqs/all-faqs/how-often-should-i-need-to-top-up-the-pressure-in-the-heating-system
So the boiler is over pressure, which explains why the pressure release
valve is dumping water.
Theo
I wonder if someone has left the filling loop turned on?
Usually due to a leaking valve on the filling loop, which legally
should be
removed after use, but never is.
Is there really a law about removing filling loops? If so, what?
On 08/05/2025 18:21, Alan Lee wrote:
It is the condensate drain off.
Condensate isn't normally coloured brown.
I would wager the PRV is weeping given the boiler pressure reading on
the gauge.
On 09/05/2025 14:17, Fredxx wrote:
On 08/05/2025 18:21, Alan Lee wrote:
It is the condensate drain off.
Condensate isn't normally coloured brown.
I would wager the PRV is weeping given the boiler pressure reading on
the gauge.
Page 21 of the installation manual shows the connections. It is the condensate.
The PRV should be copper until it reaches a drain point, or goes
outside. Page 12 of the installation manual. <https://www.worcester-bosch.co.uk/support/literature/download/6720811922>
I have made a video of a leak from a Greenstar Heat Interface Unit:
https://drive.google.com/file/d/1jFRVAvcXaFRKC_wlNaf-zjAJy8uou5Ss/view
This is in the common room of our Council estate block. As you can see, there's a kind of valve that is spitting rusty water and overflowing.
I reported this to the Council, but they said the engineer came and
couldn't find anything faulty.
I need to know what that thing is called and why it is leaking so that I
can go back to the Council and have the job done.
I have the same unit at home but I don't have that thing coming out of
the unit.
Thanks in advance.
SF
Condensate isn't normally coloured brown.
Tim+ wrote:
Am I the only one puzzling over “heat interface unit”? I haven’t a scoobyIn a building such a tower of flats, there's a central boiler with hot
what this means.
water loop, and each heat interface is a heat exchanger with a heat
meter for billing (based on flow rate and temperature difference).
Am I the only one puzzling over “heat interface unit”? I haven’t a scoobyIn a building such a tower of flats, there's a central boiler with hot
what this means.
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