• Control Panel->system fails with error 1000 from ntdll.dll

    From Andrew@21:1/5 to All on Wed May 7 19:10:06 2025
    As per subject line,
    A couple of days ago my main PC threw a huge wobbly almost like
    a power fail, but it was almost as if the voltage supply was
    ramped down (but not abruptly cut) then restored.

    I had downloaded ExactAudioCopy V1.8 and was using it to rip
    a track from a CD. I hadn't used the DVD writer for quite awhile
    but it seemed to work ok. I also used Avira secure browser to
    do the download.

    Next day on power up (I don't leave it on standby) there was no
    internet access. The lights on the back of the ethernet socket on
    the M/B were flashing indicating Gigabit access yet Windows refused
    to accept that the cable was not plugged in.

    It was *really* slow on powerup, taking ages to update all the
    screen icons with my applications, hard disk and interrupts at 100%
    for ages.

    Later I tried to used the System bit of Control Panel to see if it
    had been switched to Wifi somehow but the System ICon only comes up
    with the blue splash screen and the rotating 'balls', then after
    a few seconds it vanishes.

    On powerdown I now get a message saying that another user is still
    logged in, but I have no idea what or who this is. Have I been
    infested with a 'bot', and if so how do I identify it. I would have
    thought that my antivirus would have stopped it. Could this be
    related to using the 'secure' browser though ?

    The Application error log shows this after the 'System' failure -

    Log Name: Application
    Source: Application Error
    Date: 07/05/2025 18:10:01
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Skyd
    Description:
    Faulting application name: SystemSettings.exe, version: 10.0.19041.5737,
    time stamp: 0x98d3d7e1
    Faulting module name: ntdll.dll, version: 10.0.19041.5438, time stamp: 0xee11ad82
    Exception code: 0xc0000005
    Fault offset: 0x0009a849
    Faulting process id: 0x1a2c
    Faulting application start time: 0x01dbbf6d999c4f10
    Faulting application path:
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
    Report Id: 72f353a0-2351-475a-b47f-a7f28a1dc4d5
    Faulting package full name: windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

    What does this mean.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From The Natural Philosopher@21:1/5 to Andrew on Wed May 7 23:34:52 2025
    On 07/05/2025 19:10, Andrew wrote:
    The Application error log shows this after the 'System' failure -

    Log Name:      Application
    Source:        Application Error
    Date:          07/05/2025 18:10:01
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Skyd
    Description:
    Faulting application name: SystemSettings.exe, version: 10.0.19041.5737,
    time stamp: 0x98d3d7e1
    Faulting module name: ntdll.dll, version: 10.0.19041.5438, time stamp: 0xee11ad82
    Exception code: 0xc0000005
    Fault offset: 0x0009a849
    Faulting process id: 0x1a2c
    Faulting application start time: 0x01dbbf6d999c4f10
    Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
    Report Id: 72f353a0-2351-475a-b47f-a7f28a1dc4d5
    Faulting package full name: windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

    What does this mean.
    It means time to install Linux.

    --
    "And if the blind lead the blind, both shall fall into the ditch".

    Gospel of St. Mathew 15:14

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Fredxx@21:1/5 to Andrew on Thu May 8 13:31:47 2025
    On 07/05/2025 19:10, Andrew wrote:
    As per subject line,
    A couple of days ago my main PC threw a huge wobbly almost like
    a power fail, but it was almost as if the voltage supply was
    ramped down (but not abruptly cut) then restored.

    I had downloaded ExactAudioCopy V1.8 and was using it to rip
    a track from a CD. I hadn't used the DVD writer for quite awhile
    but it seemed to work ok. I also used Avira secure browser to
    do the download.

    Next day on power up (I don't leave it on standby) there was no
    internet access. The lights on the back of the ethernet socket on
    the M/B were flashing indicating Gigabit access yet Windows refused
    to accept that the cable was not plugged in.

    It was *really* slow on powerup, taking ages to update all the
    screen icons with my applications, hard disk and interrupts at 100%
    for ages.

    Later I tried to used the System bit of Control Panel to see if it
    had been switched to Wifi somehow but the System ICon only comes up
    with the blue splash screen and the rotating 'balls', then after
    a few seconds it vanishes.

    On powerdown I now get a message saying that another user is still
    logged in, but I have no idea what or who this is. Have I been
    infested with a 'bot', and if so how do I identify it. I would have
    thought that my antivirus would have stopped it. Could this be
    related to using the 'secure' browser though ?

    The Application error log shows this after the 'System' failure -

    Log Name:      Application
    Source:        Application Error
    Date:          07/05/2025 18:10:01
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Skyd
    Description:
    Faulting application name: SystemSettings.exe, version: 10.0.19041.5737,
    time stamp: 0x98d3d7e1
    Faulting module name: ntdll.dll, version: 10.0.19041.5438, time stamp: 0xee11ad82
    Exception code: 0xc0000005
    Fault offset: 0x0009a849
    Faulting process id: 0x1a2c
    Faulting application start time: 0x01dbbf6d999c4f10
    Faulting application path: C: \Windows\ImmersiveControlPanel\SystemSettings.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
    Report Id: 72f353a0-2351-475a-b47f-a7f28a1dc4d5
    Faulting package full name: windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

    What does this mean.

    Interrupts at 100% tend to mean a hardware or driver issue. Remove
    everything connected and boot in Safe mode.

    Don't take notice of someone who doesn't have a clue about Windows whose
    only recent experience is running Wine on their Linux system.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Paul@21:1/5 to Fredxx on Sun May 11 21:29:06 2025
    On Thu, 5/8/2025 8:31 AM, Fredxx wrote:
    On 07/05/2025 19:10, Andrew wrote:
    As per subject line,
    A couple of days ago my main PC threw a huge wobbly almost like
    a power fail, but it was almost as if the voltage supply was
    ramped down (but not abruptly cut) then restored.

    I had downloaded ExactAudioCopy V1.8 and was using it to rip
    a track from a CD. I hadn't used the DVD writer for quite awhile
    but it seemed to work ok. I also used Avira secure browser to
    do the download.

    Next day on power up (I don't leave it on standby) there was no
    internet access. The lights on the back of the ethernet socket on
    the M/B were flashing indicating Gigabit access yet Windows refused
    to accept that the cable was not plugged in.

    It was *really* slow on powerup, taking ages to update all the
    screen icons with my applications, hard disk and interrupts at 100%
    for ages.

    Later I tried to used the System bit of Control Panel to see if it
    had been switched to Wifi somehow but the System ICon only comes up
    with the blue splash screen and the rotating 'balls', then after
    a few seconds it vanishes.

    On powerdown I now get a message saying that another user is still
    logged in, but I have no idea what or who this is. Have I been
    infested with a 'bot', and if so how do I identify it. I would have
    thought that my antivirus would have stopped it. Could this be
    related to using the 'secure' browser though ?

    The Application error log shows this after the 'System' failure -

    Log Name:      Application
    Source:        Application Error
    Date:          07/05/2025 18:10:01
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Skyd
    Description:
    Faulting application name: SystemSettings.exe, version: 10.0.19041.5737, time stamp: 0x98d3d7e1
    Faulting module name: ntdll.dll, version: 10.0.19041.5438, time stamp: 0xee11ad82
    Exception code: 0xc0000005
    Fault offset: 0x0009a849
    Faulting process id: 0x1a2c
    Faulting application start time: 0x01dbbf6d999c4f10
    Faulting application path: C: \Windows\ImmersiveControlPanel\SystemSettings.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
    Report Id: 72f353a0-2351-475a-b47f-a7f28a1dc4d5
    Faulting package full name: windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy
    Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

    What does this mean.

    Interrupts at 100% tend to mean a hardware or driver issue. Remove everything connected and boot in Safe mode.

    Don't take notice of someone who doesn't have a clue about Windows whose only recent experience is running Wine on their Linux system.


    There is a utility mentioned here, to collect information. LatencyMon.
    As far as I can remember, that is the replacement for "DPCLat" which was
    used on older systems.

    https://answers.microsoft.com/en-us/windows/forum/all/system-interrupt-100-of-cpu/1330ee94-e7f3-48fc-b780-77561d7672b8

    That utility does not cure anything, it's for colour commentary to help you determine what is going on.

    Paul

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)