• 'My van's been trapped in car park for two years'

    From Jethro_uk@21:1/5 to All on Tue Apr 8 10:41:25 2025
    Another one of these "no one to blame, just suck it up" stories (?).

    At what point would it have been reasonable for Mr. Lucas to have begun
    serious legal proceedings to recover his property ? And more importantly,
    what twist of precedent is the organisation responsible using to avoid
    paying damages to him ?


    https://www.bbc.co.uk/news/articles/c9qw74djvnjo

    The owners of a small family-run business say they have been left £40,000
    out of pocket after their van became trapped in a mechanical stacked car
    park in central London more than two years ago.

    --- SoupGate-Win32 v1.05
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  • From Jon Ribbens@21:1/5 to jethro_uk@hotmailbin.com on Tue Apr 8 10:49:13 2025
    On 2025-04-08, Jethro_uk <jethro_uk@hotmailbin.com> wrote:
    Another one of these "no one to blame, just suck it up" stories (?).

    At what point would it have been reasonable for Mr. Lucas to have begun serious legal proceedings to recover his property ?

    They could have sent an LBA after a day or two I would think.
    And then sued two weeks or so later.

    And more importantly, what twist of precedent is the organisation
    responsible using to avoid paying damages to him ?

    It sounds like the van owner has simply not sued. They presumably could,
    for the tort of conversion.

    https://www.bbc.co.uk/news/articles/c9qw74djvnjo

    The owners of a small family-run business say they have been left £40,000 out of pocket after their van became trapped in a mechanical stacked car
    park in central London more than two years ago.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From GB@21:1/5 to Jon Ribbens on Tue Apr 8 17:50:58 2025
    On 08/04/2025 11:49, Jon Ribbens wrote:
    On 2025-04-08, Jethro_uk <jethro_uk@hotmailbin.com> wrote:
    Another one of these "no one to blame, just suck it up" stories (?).

    At what point would it have been reasonable for Mr. Lucas to have begun
    serious legal proceedings to recover his property ?

    They could have sent an LBA after a day or two I would think.
    And then sued two weeks or so later.

    And more importantly, what twist of precedent is the organisation
    responsible using to avoid paying damages to him ?

    It sounds like the van owner has simply not sued. They presumably could,
    for the tort of conversion.


    Purely speculating:

    1. It looks as though the car park owners are doing all they can. The
    machine required to retrieve the van has broken down, and the van is
    going to stay where it is until the machinery is fixed. No amount of
    suing will make much difference to that.

    2. This may not be commercial parking. The van owners are cabinet
    makers, and they may have been doing work on the premises for one of the occupiers. They may have been told they could use the occupier's parking
    space, without anyone consulting the car park operator.

    3. There may be information missing from that article. Vans,
    particularly if loaded with tools, may be too heavy for the car park
    machinery. In other words, the van owners may have broken the car park,
    so they are in no position to complain!

    On the other hand there ought to be some weight gauges to stop this
    happening. So, there's probably much more to this than we have heard.

    So, the machinery may have been fixed, but the car park operators are
    reluctant to break the machinery again retrieving the van.

    There seems to be an argument about who is responsible. It must be
    pretty complicated, or someone would by now have paid for a new van, and
    left the old one to rot.

    Just speculating, as I said.

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  • From Jon Ribbens@21:1/5 to NOTsomeone@microsoft.invalid on Tue Apr 8 17:07:14 2025
    On 2025-04-08, GB <NOTsomeone@microsoft.invalid> wrote:
    On 08/04/2025 11:49, Jon Ribbens wrote:
    On 2025-04-08, Jethro_uk <jethro_uk@hotmailbin.com> wrote:
    Another one of these "no one to blame, just suck it up" stories (?).

    At what point would it have been reasonable for Mr. Lucas to have begun
    serious legal proceedings to recover his property ?

    They could have sent an LBA after a day or two I would think.
    And then sued two weeks or so later.

    And more importantly, what twist of precedent is the organisation
    responsible using to avoid paying damages to him ?

    It sounds like the van owner has simply not sued. They presumably could,
    for the tort of conversion.

    Purely speculating:

    1. It looks as though the car park owners are doing all they can. The
    machine required to retrieve the van has broken down, and the van is
    going to stay where it is until the machinery is fixed. No amount of
    suing will make much difference to that.

    2. This may not be commercial parking. The van owners are cabinet
    makers, and they may have been doing work on the premises for one of the occupiers. They may have been told they could use the occupier's parking space, without anyone consulting the car park operator.

    3. There may be information missing from that article. Vans,
    particularly if loaded with tools, may be too heavy for the car park machinery. In other words, the van owners may have broken the car park,
    so they are in no position to complain!

    On the other hand there ought to be some weight gauges to stop this happening. So, there's probably much more to this than we have heard.

    So, the machinery may have been fixed, but the car park operators are reluctant to break the machinery again retrieving the van.

    There seems to be an argument about who is responsible. It must be
    pretty complicated, or someone would by now have paid for a new van, and
    left the old one to rot.

    Just speculating, as I said.

    If the problem was that the van was over the allowed weight then you'd
    think the article wouldn't exist in the first place - the car park owner
    would be the one complaining about the van owner rather than the other
    way around!

    If it's not the van owner's fault then getting the van back isn't their
    problem either - the car park owner would simply have to pay them the
    cost of a new one if they can't get the existing one out of the car park.

    Amusingly, I am going to be walking past this car park later today so
    I will see if I can spot any informative notices on it ;-)

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  • From Martin Brown@21:1/5 to All on Tue Apr 8 19:20:20 2025
    On 08/04/2025 17:50, GB wrote:
    On 08/04/2025 11:49, Jon Ribbens wrote:
    On 2025-04-08, Jethro_uk <jethro_uk@hotmailbin.com> wrote:
    Another one of these "no one to blame, just suck it up" stories (?).

    At what point would it have been reasonable for Mr. Lucas to have begun
    serious legal proceedings to recover his property ?

    They could have sent an LBA after a day or two I would think.
    And then sued two weeks or so later.

    And more importantly, what twist of precedent is the organisation
    responsible using to avoid paying damages to him ?

    It sounds like the van owner has simply not sued. They presumably could,
    for the tort of conversion.


    Purely speculating:

    1. It looks as though the car park owners are doing all they can. The
    machine required to retrieve the van has broken down, and the van is
    going to stay where it is until the machinery is fixed. No amount of
    suing will make much difference to that.

    The ones I have seen have had a weighbridge on entry to avoid such
    awkward problems. There are plenty of SUVs today heavier than a small
    van. Some are even too wide to fit into such parking systems.

    2. This may not be commercial parking. The van owners are cabinet
    makers, and they may have been doing work on the premises for one of the occupiers. They may have been told they could use the occupier's parking space, without anyone consulting the car park operator.

    OTOH it is concierge based and *they* should know whether or not their
    kit can handle a particular vehicle weight or not.

    3. There may be information missing from that article. Vans,
    particularly if loaded with tools, may be too heavy for the car park machinery. In other words, the van owners may have broken the car park,
    so they are in no position to complain!

    On the other hand there ought to be some weight gauges to stop this happening. So, there's probably much more to this than we have heard.

    +1

    So, the machinery may have been fixed, but the car park operators are reluctant to break the machinery again retrieving the van.

    There seems to be an argument about who is responsible. It must be
    pretty complicated, or someone would by now have paid for a new van, and
    left the old one to rot.

    I agree that after the first month it was probably time to issue an LBA.
    I can understand it requiring some time to get spares from half way
    around the world but a couple of weeks ought to be more than enough.

    Just speculating, as I said.

    There must be something else going on. I'd have thought throwing it at
    his vehicle insurers would move things along nicely - particularly if he
    had drivers legal protection or whatever it is called now.


    --
    Martin Brown

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  • From Jeff Gaines@21:1/5 to vt3k5j$2lgvs$1@dont-email.me on Tue Apr 8 19:02:52 2025
    On 08/04/2025 in message <vt3k5j$2lgvs$1@dont-email.me> GB wrote:

    Another one of these "no one to blame, just suck it up" stories (?).

    At what point would it have been reasonable for Mr. Lucas to have begun >>>serious legal proceedings to recover his property ?

    They could have sent an LBA after a day or two I would think.
    And then sued two weeks or so later.

    And more importantly, what twist of precedent is the organisation >>>responsible using to avoid paying damages to him ?

    It sounds like the van owner has simply not sued. They presumably could, >>for the tort of conversion.


    Purely speculating:

    1. It looks as though the car park owners are doing all they can. The
    machine required to retrieve the van has broken down, and the van is going
    to stay where it is until the machinery is fixed. No amount of suing will >make much difference to that.

    I wonder if he is the only person affected, seems unlikely?

    --
    Jeff Gaines Dorset UK
    640k ought to be enough for anyone.
    (Bill Gates, 1981)

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  • From Pamela@21:1/5 to Jon Ribbens on Tue Apr 8 16:16:39 2025
    On 11:49 8 Apr 2025, Jon Ribbens said:
    On 2025-04-08, Jethro_uk <jethro_uk@hotmailbin.com> wrote:


    Another one of these "no one to blame, just suck it up" stories (?).

    At what point would it have been reasonable for Mr. Lucas to have
    begun serious legal proceedings to recover his property ?

    They could have sent an LBA after a day or two I would think.
    And then sued two weeks or so later.

    And more importantly, what twist of precedent is the organisation
    responsible using to avoid paying damages to him ?

    It sounds like the van owner has simply not sued. They presumably
    could, for the tort of conversion.

    https://www.bbc.co.uk/news/articles/c9qw74djvnjo


    That BBC article makes no mention of solicitors acting for Mr Lucas.

    It seems astonishing someone would leave their vehicle was trapped for two years without getting legal advice and having solicitors correspond with
    the car park owner.

    Surely a competent solicitor wouldn't advice that there's little to be done other than wait it out.

    There seems to be a lot more to this story that isn't being told.

    --- SoupGate-Win32 v1.05
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  • From Jon Ribbens@21:1/5 to Jeff Gaines on Tue Apr 8 22:46:30 2025
    On 2025-04-08, Jeff Gaines <jgnewsid@outlook.com> wrote:
    On 08/04/2025 in message <vt3k5j$2lgvs$1@dont-email.me> GB wrote:
    Another one of these "no one to blame, just suck it up" stories (?).

    At what point would it have been reasonable for Mr. Lucas to have begun >>>>serious legal proceedings to recover his property ?

    They could have sent an LBA after a day or two I would think.
    And then sued two weeks or so later.

    And more importantly, what twist of precedent is the organisation >>>>responsible using to avoid paying damages to him ?

    It sounds like the van owner has simply not sued. They presumably could, >>>for the tort of conversion.

    Purely speculating:

    1. It looks as though the car park owners are doing all they can. The >>machine required to retrieve the van has broken down, and the van is going >>to stay where it is until the machinery is fixed. No amount of suing will >>make much difference to that.

    I wonder if he is the only person affected, seems unlikely?

    So I was there tonight and no, he's not the only person affected.
    There are also £200k Ferraris involved apparently.
    I'm not sure why the BBC article didn't mention this.

    --- SoupGate-Win32 v1.05
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  • From Roland Perry@21:1/5 to All on Wed Apr 9 09:15:28 2025
    In message <vt3k5j$2lgvs$1@dont-email.me>, at 17:50:58 on Tue, 8 Apr
    2025, GB <NOTsomeone@microsoft.invalid> remarked:

    Another one of these "no one to blame, just suck it up" stories (?).

    At what point would it have been reasonable for Mr. Lucas to have begun
    serious legal proceedings to recover his property ?

    They could have sent an LBA after a day or two I would think.
    And then sued two weeks or so later.

    And more importantly, what twist of precedent is the organisation
    responsible using to avoid paying damages to him ?

    It sounds like the van owner has simply not sued. They presumably
    could, for the tort of conversion.

    Purely speculating:

    1. It looks as though the car park owners are doing all they can. The
    machine required to retrieve the van has broken down, and the van is
    going to stay where it is until the machinery is fixed. No amount of
    suing will make much difference to that.

    I am very surprised there isn't some gadget which cold be deployed to do
    an 'emergency' manual extraction of a vehicle.

    ps How many other vehicles are trapped, or is there just the one?
    --
    Roland Perry

    --- SoupGate-Win32 v1.05
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  • From Pamela@21:1/5 to All on Wed Apr 9 10:04:25 2025
    On 17:50 8 Apr 2025, GB said:
    On 08/04/2025 11:49, Jon Ribbens wrote:
    On 2025-04-08, Jethro_uk <jethro_uk@hotmailbin.com> wrote:


    Another one of these "no one to blame, just suck it up" stories (?).

    At what point would it have been reasonable for Mr. Lucas to have
    begun serious legal proceedings to recover his property ?

    They could have sent an LBA after a day or two I would think. And
    then sued two weeks or so later.

    And more importantly, what twist of precedent is the organisation
    responsible using to avoid paying damages to him ?

    It sounds like the van owner has simply not sued. They presumably
    could, for the tort of conversion.


    Purely speculating:

    1. It looks as though the car park owners are doing all they can. The
    machine required to retrieve the van has broken down, and the van is
    going to stay where it is until the machinery is fixed. No amount of
    suing will make much difference to that.

    2. This may not be commercial parking. The van owners are cabinet
    makers, and they may have been doing work on the premises for one of
    the occupiers. They may have been told they could use the occupier's
    parking space, without anyone consulting the car park operator.

    3. There may be information missing from that article. Vans,
    particularly if loaded with tools, may be too heavy for the car park machinery. In other words, the van owners may have broken the car
    park, so they are in no position to complain!

    On the other hand there ought to be some weight gauges to stop this happening. So, there's probably much more to this than we have heard.

    So, the machinery may have been fixed, but the car park operators are reluctant to break the machinery again retrieving the van.

    There seems to be an argument about who is responsible. It must be
    pretty complicated, or someone would by now have paid for a new van,
    and left the old one to rot.

    Just speculating, as I said.

    I'm not so sure the car park owners are doing all they can. They could
    build a new automated car park from scratch in less than the two years
    the van and other vehicles have been trapped there.

    After 2 or 3 months, it must have been obvious to engineers (and even to
    a layman) that matters were getting out of hand.

    --- SoupGate-Win32 v1.05
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  • From Handsome Jack@21:1/5 to Jon Ribbens on Wed Apr 9 07:03:09 2025
    On Tue, 8 Apr 2025 22:46:30 -0000 (UTC), Jon Ribbens wrote:

    On 2025-04-08, Jeff Gaines <jgnewsid@outlook.com> wrote:
    On 08/04/2025 in message <vt3k5j$2lgvs$1@dont-email.me> GB wrote: >>>>>Another one of these "no one to blame, just suck it up" stories (?).

    At what point would it have been reasonable for Mr. Lucas to have >>>>>begun serious legal proceedings to recover his property ?

    They could have sent an LBA after a day or two I would think.
    And then sued two weeks or so later.

    And more importantly, what twist of precedent is the organisation >>>>>responsible using to avoid paying damages to him ?

    It sounds like the van owner has simply not sued. They presumably >>>>could,
    for the tort of conversion.

    Purely speculating:

    1. It looks as though the car park owners are doing all they can. The >>>machine required to retrieve the van has broken down, and the van is >>>going to stay where it is until the machinery is fixed. No amount of >>>suing will make much difference to that.

    But it might make a difference to whether they had enough money to hire a replacement.



    I wonder if he is the only person affected, seems unlikely?

    So I was there tonight and no, he's not the only person affected.
    There are also £200k Ferraris involved apparently.
    I'm not sure why the BBC article didn't mention this.


    I'm often struck by what BBC news reports don't mention. I just watched
    the sports report on BBC Breakfast News. One of the items they reported
    was last night's Arsenal v Madrid game. They didn't tell us the result.

    --- SoupGate-Win32 v1.05
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  • From Jeff Layman@21:1/5 to Jon Ribbens on Wed Apr 9 08:26:27 2025
    On 08/04/2025 23:46, Jon Ribbens wrote:
    On 2025-04-08, Jeff Gaines <jgnewsid@outlook.com> wrote:
    On 08/04/2025 in message <vt3k5j$2lgvs$1@dont-email.me> GB wrote:
    Another one of these "no one to blame, just suck it up" stories (?). >>>>>
    At what point would it have been reasonable for Mr. Lucas to have begun >>>>> serious legal proceedings to recover his property ?

    They could have sent an LBA after a day or two I would think.
    And then sued two weeks or so later.

    And more importantly, what twist of precedent is the organisation
    responsible using to avoid paying damages to him ?

    It sounds like the van owner has simply not sued. They presumably could, >>>> for the tort of conversion.

    Purely speculating:

    1. It looks as though the car park owners are doing all they can. The
    machine required to retrieve the van has broken down, and the van is going >>> to stay where it is until the machinery is fixed. No amount of suing will >>> make much difference to that.

    I wonder if he is the only person affected, seems unlikely?

    So I was there tonight and no, he's not the only person affected.
    There are also £200k Ferraris involved apparently.
    I'm not sure why the BBC article didn't mention this.

    You would have thought that anyone who owns a £200k Ferrari could afford
    some decent legal advice. Perhaps it's sub judice for some reason and
    that's why the BBC didn't mention it.

    --
    Jeff

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  • From billy bookcase@21:1/5 to Jon Ribbens on Wed Apr 9 11:15:25 2025
    "Jon Ribbens" <jon+usenet@unequivocal.eu> wrote in message news:slrnvvb9q6.3oo.jon+usenet@raven.unequivocal.eu...
    On 2025-04-08, Jeff Gains <jgnewsid@outlook.com> wrote:
    On 08/04/2025 in message <vt3k5j$2lgvs$1@dont-email.me> GB wrote: >>>>>Another one of these "no one to blame, just suck it up" stories (?).

    At what point would it have been reasonable for Mr. Lucas to have begun >>>>>serious legal proceedings to recover his property ?

    They could have sent an LAB after a day or two I would think.
    And then sued two weeks or so later.

    And more importantly, what twist of precedent is the organisation >>>>>responsible using to avoid paying damages to him ?

    It sounds like the van owner has simply not sued. They presumably could, >>>>for the tort of conversion.

    Purely speculating:

    1. It looks as though the car park owners are doing all they can. The >>>machine required to retrieve the van has broken down, and the van is going >>>to stay where it is until the machinery is fixed. No amount of suing will >>>make much difference to that.

    I wonder if he is the only person affected, seems unlikely?

    So I was there tonight and no, he's not the only person affected.
    There are also 200k Ferraris involved apparently.
    I'm not sure why the BBC article didn't mention this.

    The original BBC story quotes the two CO-owners of a furniture business in Buckinghamshire complete with pictures in a story filed under Local News;
    so its likely this is where they got the story from. And stuck with that
    rather than doing any follow up in London.

    Whereas quite possibly the Ferrari owners might not necessarily have
    welcomed the publicity, even if the BBC could trace them in pursuit of
    a further human interest angle,


    bb

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  • From Theo@21:1/5 to NOTsomeone@microsoft.invalid on Wed Apr 9 17:38:00 2025
    GB <NOTsomeone@microsoft.invalid> wrote:
    Purely speculating:

    1. It looks as though the car park owners are doing all they can. The
    machine required to retrieve the van has broken down, and the van is
    going to stay where it is until the machinery is fixed. No amount of
    suing will make much difference to that.

    2. This may not be commercial parking. The van owners are cabinet
    makers, and they may have been doing work on the premises for one of the occupiers. They may have been told they could use the occupier's parking space, without anyone consulting the car park operator.

    3. There may be information missing from that article. Vans,
    particularly if loaded with tools, may be too heavy for the car park machinery. In other words, the van owners may have broken the car park,
    so they are in no position to complain!

    On the other hand there ought to be some weight gauges to stop this happening. So, there's probably much more to this than we have heard.

    So, the machinery may have been fixed, but the car park operators are reluctant to break the machinery again retrieving the van.

    There seems to be an argument about who is responsible. It must be
    pretty complicated, or someone would by now have paid for a new van, and
    left the old one to rot.

    Just speculating, as I said.

    The Telegraph article has a bit more context:

    "A furniture designer claims he is £43,000 out of pocket because his van has been trapped in a car park for more than two years.

    Mark Lucas, 48, parked his Vauxhall Vivaro in a mechanical stacked car park
    on Rathbones Square in London in December 2022 as he kitted out a nearby
    house.

    Later that evening he was unable to retrieve his car as the stacker had “malfunctioned”.

    Speaking to The Telegraph, Mr Lucas said: “When we got there it was about 8.30 in the morning.

    “The head of the concierge invited us to use the underground car stacking system and so we pulled up the doors of this stacker, unloaded all our tools
    to fit the furniture, and put the van into what looked like a garage but was
    a stacker.

    “We went up to the concierge, gave them the keys, and worked all day. But
    at about 6pm we went back to the concierge, and asked them to bring the van
    up to the surface.”

    Mr Lucas was initially told he would be able to collect the van after the weekend, but claims he has been unable to retrieve it for over two years
    after he was told there were technical problems.

    The van, which had only been used for nine months, cost £39,000, and Mr
    Lucas claims that the whole ordeal has cost him £43,000.

    Mr Lucas claims he waited all weekend to find out when he could retrieve his van but it never came, and was instead mailed to say that the issue would be resolved shortly.

    On January 31 2023 he was told via email that the van was stuck due to the lifting platform, and that it would take 40 weeks to fit and repair.

    He temporarily hired a van which cost him about £800 a month.

    A year later, Mr Lucas was told the repairs were unlikely to take place
    before May 2024 but that any losses would be recoverable from the party
    found to bear overall responsibility.

    “Every time we thought we would get close to the date when we thought we could get the van back they pushed it back,” he said.

    He claims that the whole process has cost him £43,000 “when you take into account the solicitors fees, van depreciation and all the hire of the van”.

    Mr Lucas says that his company has suffered as a result of the financial stress, and that he has been dealing with “a great amount of frustration.”

    “I’ve had a great amount of frustration over it and a great amount of anxiety over it, we haven’t been able to grow our business because we literally cannot afford to put any more money into the business.”

    He added: “I would like to be reimbursed for the money it has cost me, and for this whole debacle to be history for us and to be able to move on. It’s been very difficult to move on without the van.”

    Double Parking Systems, who maintain and repair the car park said: “Unfortunately, the main causes of delay in resolving the issue were prolonged procurement approval processes and delays in receiving specialised parts from overseas suppliers – factors entirely outside of our control.

    “While we regret how long it took to restore access, we acted in good faith at every stage and proceeded with repairs as soon as we were authorised and equipped to do so.

    “Vehicle access was fully restored on 15 March 2025. We remain fully committed to supporting the reliability, safety, and performance of the
    parking system moving forward.”

    Rathbone Square, who run the car park, have been approached for comment."

    https://www.telegraph.co.uk/news/2025/04/08/driver-left-43k-bill-after-van-stuck-car-park-two-years/


    I wonder what the 'prolonged procurement approval processes' were?

    --- SoupGate-Win32 v1.05
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  • From Theo@21:1/5 to Roland Perry on Wed Apr 9 17:59:46 2025
    Roland Perry <roland@perry.uk> wrote:
    I am very surprised there isn't some gadget which cold be deployed to do
    an 'emergency' manual extraction of a vehicle.

    ps How many other vehicles are trapped, or is there just the one?

    Interesting comment from Australia, where they are common: https://www.reddit.com/r/AusProperty/comments/1ebhve0/frequent_car_stacker_issues_as_a_renter/

    "Having been involved in car stacker and automated car park projects the industry is the Wild West.. the installs are sub par of the physical
    hardware and the control and automation is a joke as well. Both have to be rock solid for them to work and I can guarantee both never are. "

    Seems like failures are not uncommon.

    Eventually they could have turned into these: https://www.bbc.co.uk/news/uk-scotland-edinburgh-east-fife-42789879
    (which did have a manual retrieval system)

    Theo

    --- SoupGate-Win32 v1.05
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  • From Jethro_uk@21:1/5 to Theo on Wed Apr 9 17:03:54 2025
    On Wed, 09 Apr 2025 17:38:00 +0100, Theo wrote:

    GB <NOTsomeone@microsoft.invalid> wrote:
    Purely speculating:

    1. It looks as though the car park owners are doing all they can. The
    machine required to retrieve the van has broken down, and the van is
    going to stay where it is until the machinery is fixed. No amount of
    suing will make much difference to that.

    2. This may not be commercial parking. The van owners are cabinet
    makers, and they may have been doing work on the premises for one of
    the occupiers. They may have been told they could use the occupier's
    parking space, without anyone consulting the car park operator.

    3. There may be information missing from that article. Vans,
    particularly if loaded with tools, may be too heavy for the car park
    machinery. In other words, the van owners may have broken the car park,
    so they are in no position to complain!

    On the other hand there ought to be some weight gauges to stop this
    happening. So, there's probably much more to this than we have heard.

    So, the machinery may have been fixed, but the car park operators are
    reluctant to break the machinery again retrieving the van.

    There seems to be an argument about who is responsible. It must be
    pretty complicated, or someone would by now have paid for a new van,
    and left the old one to rot.

    Just speculating, as I said.

    The Telegraph article has a bit more context:

    "A furniture designer claims he is £43,000 out of pocket because his van
    has been trapped in a car park for more than two years.

    Mark Lucas, 48, parked his Vauxhall Vivaro in a mechanical stacked car
    park on Rathbones Square in London in December 2022 as he kitted out a
    nearby house.

    Later that evening he was unable to retrieve his car as the stacker had “malfunctioned”.

    Speaking to The Telegraph, Mr Lucas said: “When we got there it was
    about 8.30 in the morning.

    “The head of the concierge invited us to use the underground car
    stacking system and so we pulled up the doors of this stacker, unloaded
    all our tools to fit the furniture, and put the van into what looked
    like a garage but was a stacker.

    “We went up to the concierge, gave them the keys, and worked all day.
    But at about 6pm we went back to the concierge, and asked them to bring
    the van up to the surface.”

    Mr Lucas was initially told he would be able to collect the van after
    the weekend, but claims he has been unable to retrieve it for over two
    years after he was told there were technical problems.

    The van, which had only been used for nine months, cost £39,000, and Mr Lucas claims that the whole ordeal has cost him £43,000.

    Mr Lucas claims he waited all weekend to find out when he could retrieve
    his van but it never came, and was instead mailed to say that the issue
    would be resolved shortly.

    On January 31 2023 he was told via email that the van was stuck due to
    the lifting platform, and that it would take 40 weeks to fit and repair.

    He temporarily hired a van which cost him about £800 a month.

    A year later, Mr Lucas was told the repairs were unlikely to take place before May 2024 but that any losses would be recoverable from the party
    found to bear overall responsibility.

    “Every time we thought we would get close to the date when we thought we could get the van back they pushed it back,” he said.

    He claims that the whole process has cost him £43,000 “when you take
    into account the solicitors fees, van depreciation and all the hire of
    the van”.

    Mr Lucas says that his company has suffered as a result of the financial stress, and that he has been dealing with “a great amount of frustration.”

    “I’ve had a great amount of frustration over it and a great amount of anxiety over it, we haven’t been able to grow our business because we literally cannot afford to put any more money into the business.”

    He added: “I would like to be reimbursed for the money it has cost me,
    and for this whole debacle to be history for us and to be able to move
    on. It’s been very difficult to move on without the van.”

    Double Parking Systems, who maintain and repair the car park said: “Unfortunately, the main causes of delay in resolving the issue were prolonged procurement approval processes and delays in receiving
    specialised parts from overseas suppliers – factors entirely outside of
    our control.

    “While we regret how long it took to restore access, we acted in good
    faith at every stage and proceeded with repairs as soon as we were
    authorised and equipped to do so.

    “Vehicle access was fully restored on 15 March 2025. We remain fully committed to supporting the reliability, safety, and performance of the parking system moving forward.”

    Rathbone Square, who run the car park, have been approached for
    comment."

    https://www.telegraph.co.uk/news/2025/04/08/driver-left-43k-bill-after-
    van-stuck-car-park-two-years/


    I wonder what the 'prolonged procurement approval processes' were?

    Of course there is an obligation on him to minimise any expense to
    whoever is liable. I suspect he'll probably end up with an ex gratia book
    token or something.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Jon Ribbens@21:1/5 to Roger Hayter on Wed Apr 9 17:58:04 2025
    On 2025-04-09, Roger Hayter <roger@hayter.org> wrote:
    On 9 Apr 2025 at 17:38:00 BST, "Theo" <theom+news@chiark.greenend.org.uk> wrote:

    GB <NOTsomeone@microsoft.invalid> wrote:
    Purely speculating:

    1. It looks as though the car park owners are doing all they can. The
    machine required to retrieve the van has broken down, and the van is
    going to stay where it is until the machinery is fixed. No amount of
    suing will make much difference to that.

    2. This may not be commercial parking. The van owners are cabinet
    makers, and they may have been doing work on the premises for one of the >>> occupiers. They may have been told they could use the occupier's parking >>> space, without anyone consulting the car park operator.

    3. There may be information missing from that article. Vans,
    particularly if loaded with tools, may be too heavy for the car park
    machinery. In other words, the van owners may have broken the car park,
    so they are in no position to complain!

    On the other hand there ought to be some weight gauges to stop this
    happening. So, there's probably much more to this than we have heard.

    So, the machinery may have been fixed, but the car park operators are
    reluctant to break the machinery again retrieving the van.

    There seems to be an argument about who is responsible. It must be
    pretty complicated, or someone would by now have paid for a new van, and >>> left the old one to rot.

    Just speculating, as I said.

    The Telegraph article has a bit more context:

    "A furniture designer claims he is £43,000 out of pocket because his van has
    been trapped in a car park for more than two years.

    Mark Lucas, 48, parked his Vauxhall Vivaro in a mechanical stacked car park >> on Rathbones Square in London in December 2022 as he kitted out a nearby
    house.

    Later that evening he was unable to retrieve his car as the stacker had
    “malfunctioned”.

    Speaking to The Telegraph, Mr Lucas said: “When we got there it was about >> 8.30 in the morning.

    “The head of the concierge invited us to use the underground car stacking >> system and so we pulled up the doors of this stacker, unloaded all our tools >> to fit the furniture, and put the van into what looked like a garage but was >> a stacker.

    “We went up to the concierge, gave them the keys, and worked all day. But >> at about 6pm we went back to the concierge, and asked them to bring the van >> up to the surface.”

    Mr Lucas was initially told he would be able to collect the van after the
    weekend, but claims he has been unable to retrieve it for over two years
    after he was told there were technical problems.

    The van, which had only been used for nine months, cost £39,000, and Mr
    Lucas claims that the whole ordeal has cost him £43,000.

    Mr Lucas claims he waited all weekend to find out when he could retrieve his >> van but it never came, and was instead mailed to say that the issue would be >> resolved shortly.

    On January 31 2023 he was told via email that the van was stuck due to the >> lifting platform, and that it would take 40 weeks to fit and repair.

    He temporarily hired a van which cost him about £800 a month.

    A year later, Mr Lucas was told the repairs were unlikely to take place
    before May 2024 but that any losses would be recoverable from the party
    found to bear overall responsibility.

    “Every time we thought we would get close to the date when we thought we >> could get the van back they pushed it back,” he said.

    He claims that the whole process has cost him £43,000 “when you take into >> account the solicitors fees, van depreciation and all the hire of the van”.

    Mr Lucas says that his company has suffered as a result of the financial
    stress, and that he has been dealing with “a great amount of frustration.”

    “I’ve had a great amount of frustration over it and a great amount of
    anxiety over it, we haven’t been able to grow our business because we
    literally cannot afford to put any more money into the business.”

    He added: “I would like to be reimbursed for the money it has cost me, and >> for this whole debacle to be history for us and to be able to move on. It’s
    been very difficult to move on without the van.”

    Double Parking Systems, who maintain and repair the car park said:
    “Unfortunately, the main causes of delay in resolving the issue were
    prolonged procurement approval processes and delays in receiving specialised >> parts from overseas suppliers – factors entirely outside of our control. >>
    “While we regret how long it took to restore access, we acted in good faith
    at every stage and proceeded with repairs as soon as we were authorised and >> equipped to do so.

    “Vehicle access was fully restored on 15 March 2025. We remain fully
    committed to supporting the reliability, safety, and performance of the
    parking system moving forward.”

    Rathbone Square, who run the car park, have been approached for comment."

    https://www.telegraph.co.uk/news/2025/04/08/driver-left-43k-bill-after-van-stuck-car-park-two-years/


    I wonder what the 'prolonged procurement approval processes' were?

    The "prolonged procurement approval process" was probably finding the
    money to do it.

    It may well be that the company that manages the block has to consult
    all the leaseholders and get their individual approvals, or something.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Roger Hayter@21:1/5 to All on Wed Apr 9 17:32:17 2025
    On 9 Apr 2025 at 17:38:00 BST, "Theo" <theom+news@chiark.greenend.org.uk> wrote:

    GB <NOTsomeone@microsoft.invalid> wrote:
    Purely speculating:

    1. It looks as though the car park owners are doing all they can. The
    machine required to retrieve the van has broken down, and the van is
    going to stay where it is until the machinery is fixed. No amount of
    suing will make much difference to that.

    2. This may not be commercial parking. The van owners are cabinet
    makers, and they may have been doing work on the premises for one of the
    occupiers. They may have been told they could use the occupier's parking
    space, without anyone consulting the car park operator.

    3. There may be information missing from that article. Vans,
    particularly if loaded with tools, may be too heavy for the car park
    machinery. In other words, the van owners may have broken the car park,
    so they are in no position to complain!

    On the other hand there ought to be some weight gauges to stop this
    happening. So, there's probably much more to this than we have heard.

    So, the machinery may have been fixed, but the car park operators are
    reluctant to break the machinery again retrieving the van.

    There seems to be an argument about who is responsible. It must be
    pretty complicated, or someone would by now have paid for a new van, and
    left the old one to rot.

    Just speculating, as I said.

    The Telegraph article has a bit more context:

    "A furniture designer claims he is £43,000 out of pocket because his van has been trapped in a car park for more than two years.

    Mark Lucas, 48, parked his Vauxhall Vivaro in a mechanical stacked car park on Rathbones Square in London in December 2022 as he kitted out a nearby house.

    Later that evening he was unable to retrieve his car as the stacker had “malfunctioned”.

    Speaking to The Telegraph, Mr Lucas said: “When we got there it was about 8.30 in the morning.

    “The head of the concierge invited us to use the underground car stacking system and so we pulled up the doors of this stacker, unloaded all our tools to fit the furniture, and put the van into what looked like a garage but was a stacker.

    “We went up to the concierge, gave them the keys, and worked all day. But at about 6pm we went back to the concierge, and asked them to bring the van up to the surface.”

    Mr Lucas was initially told he would be able to collect the van after the weekend, but claims he has been unable to retrieve it for over two years after he was told there were technical problems.

    The van, which had only been used for nine months, cost £39,000, and Mr Lucas claims that the whole ordeal has cost him £43,000.

    Mr Lucas claims he waited all weekend to find out when he could retrieve his van but it never came, and was instead mailed to say that the issue would be resolved shortly.

    On January 31 2023 he was told via email that the van was stuck due to the lifting platform, and that it would take 40 weeks to fit and repair.

    He temporarily hired a van which cost him about £800 a month.

    A year later, Mr Lucas was told the repairs were unlikely to take place before May 2024 but that any losses would be recoverable from the party
    found to bear overall responsibility.

    “Every time we thought we would get close to the date when we thought we could get the van back they pushed it back,” he said.

    He claims that the whole process has cost him £43,000 “when you take into account the solicitors fees, van depreciation and all the hire of the van”.

    Mr Lucas says that his company has suffered as a result of the financial stress, and that he has been dealing with “a great amount of frustration.”

    “I’ve had a great amount of frustration over it and a great amount of anxiety over it, we haven’t been able to grow our business because we literally cannot afford to put any more money into the business.”

    He added: “I would like to be reimbursed for the money it has cost me, and for this whole debacle to be history for us and to be able to move on. It’s
    been very difficult to move on without the van.”

    Double Parking Systems, who maintain and repair the car park said: “Unfortunately, the main causes of delay in resolving the issue were prolonged procurement approval processes and delays in receiving specialised parts from overseas suppliers – factors entirely outside of our control.

    “While we regret how long it took to restore access, we acted in good faith at every stage and proceeded with repairs as soon as we were authorised and equipped to do so.

    “Vehicle access was fully restored on 15 March 2025. We remain fully committed to supporting the reliability, safety, and performance of the parking system moving forward.”

    Rathbone Square, who run the car park, have been approached for comment."

    https://www.telegraph.co.uk/news/2025/04/08/driver-left-43k-bill-after-van-stuck-car-park-two-years/


    I wonder what the 'prolonged procurement approval processes' were?

    The "prolonged procurement approval process" was probably finding the money to do it.

    --

    Roger Hayter

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to Andy Burns on Thu Apr 10 08:11:25 2025
    Andy Burns wrote:

    Pamela wrote:

    There seems to be a lot more to this story that isn't being told.

    Is his electric Vauxhall van larger/heavier than a "small transport
    Sprinter class"?

    <https://www.multiparking.com.au/project/london-rathbone-square>
    Depending on which van model, an eVivaro could exceed the length, width
    or weight of the "standard" R3L car park ...

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Andy Burns@21:1/5 to Pamela on Thu Apr 10 07:56:55 2025
    Pamela wrote:

    There seems to be a lot more to this story that isn't being told.

    Is his electric Vauxhall van larger/heavier than a "small transport
    Sprinter class"?

    <https://www.multiparking.com.au/project/london-rathbone-square>

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Martin Brown@21:1/5 to Roger Hayter on Thu Apr 10 10:08:39 2025
    On 09/04/2025 18:32, Roger Hayter wrote:
    On 9 Apr 2025 at 17:38:00 BST, "Theo" <theom+news@chiark.greenend.org.uk> wrote:

    “Vehicle access was fully restored on 15 March 2025. We remain fully
    committed to supporting the reliability, safety, and performance of the
    parking system moving forward.”

    Rathbone Square, who run the car park, have been approached for comment."

    https://www.telegraph.co.uk/news/2025/04/08/driver-left-43k-bill-after-van-stuck-car-park-two-years/

    I wonder what the 'prolonged procurement approval processes' were?

    The "prolonged procurement approval process" was probably finding the money to
    do it.

    Or legal wrangling about whose fault it was that the thing broke down
    and therefore who pays for the repair (eg under warrantee or not).

    The Japanese ones in the 90's were fairly reliable if ugly. Tokyo being
    one of the other countries where space in the capital is at a premium
    (and possessing off street parking a requirement for owning a car).

    I find it very odd that a country like Australia with so much land
    available should be a major player in this high density 3D city parking technology today.

    Also why couldn't the guy affected run it as a claim through his
    insurers? But maybe business vehicle insurance doesn't cover it?

    If my vehicle was lost inside some broken 3D parking contraption for
    weeks, months or years then I would expect someone to pay up for my
    costs incurred as a result of *their* systems failure.

    I can't see how the carpark owners can evade their liability here apart
    from by going bust.

    --
    Martin Brown

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Jon Ribbens@21:1/5 to Andy Burns on Thu Apr 10 08:33:14 2025
    On 2025-04-10, Andy Burns <usenet@andyburns.uk> wrote:
    Andy Burns wrote:
    Pamela wrote:
    There seems to be a lot more to this story that isn't being told.

    Is his electric Vauxhall van larger/heavier than a "small transport
    Sprinter class"?

    <https://www.multiparking.com.au/project/london-rathbone-square>

    Depending on which van model, an eVivaro could exceed the length, width
    or weight of the "standard" R3L car park ...

    The "technical specification" of the parking system clearly shows it has sensors to detect vehicles that are overly long, wide, or high. And lack
    of a weight sensor would be pretty astonishing.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Theo@21:1/5 to Martin Brown on Thu Apr 10 11:30:07 2025
    Martin Brown <'''newspam'''@nonad.co.uk> wrote:
    Or legal wrangling about whose fault it was that the thing broke down
    and therefore who pays for the repair (eg under warrantee or not).

    The Japanese ones in the 90's were fairly reliable if ugly. Tokyo being
    one of the other countries where space in the capital is at a premium
    (and possessing off street parking a requirement for owning a car).

    I find it very odd that a country like Australia with so much land
    available should be a major player in this high density 3D city parking technology today.

    Cities like Melbourne are high density like other global cities - you park where you live, not in the outback.

    Also why couldn't the guy affected run it as a claim through his
    insurers? But maybe business vehicle insurance doesn't cover it?

    If my vehicle was lost inside some broken 3D parking contraption for
    weeks, months or years then I would expect someone to pay up for my
    costs incurred as a result of *their* systems failure.

    Someone affected by one of the Australia ones that failed (a car fell off
    and got trapped in the machinery) said their insurance refused to pay up because it wasn't a risk covered by the insurance - the car hadn't been
    stolen (they knew exactly where it was, and no criminal act was involved), wasn't damaged, etc.

    I can't see how the carpark owners can evade their liability here apart
    from by going bust.

    Is there even a contract here? They were delivering in to the address (or
    to a nearby address), the concierge said 'put it in our car park', they did.
    At what point was a contract or even a duty of care formed? 'Cars are
    parked at owners' risk' it no doubt says.

    Suppose I park on private land with the owner's permission. Then somebody comes along and dumps a haystack in front of my car. Can I sue them for blocking my car in? On what grounds? It's not a case of obstructing the public highway or anything similar.

    Theo

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Roland Perry@21:1/5 to All on Thu Apr 10 13:56:35 2025
    In message <vt81qo$2lf1k$1@dont-email.me>, at 10:08:39 on Thu, 10 Apr
    2025, Martin Brown <'''newspam'''@nonad.co.uk> remarked:

    I find it very odd that a country like Australia with so much land
    available should be a major player in this high density 3D city parking >technology today.

    Big cities there are as densely built as anywhere else.
    --
    Roland Perry

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Pamela@21:1/5 to Theo on Fri Apr 11 13:07:59 2025
    On 11:30 10 Apr 2025, Theo said:
    Martin Brown <'''newspam'''@nonad.co.uk> wrote:


    I can't see how the carpark owners can evade their liability here
    apart from by going bust.

    Is there even a contract here? They were delivering in to the address
    (or to a nearby address), the concierge said 'put it in our car park',
    they did. At what point was a contract or even a duty of care formed?
    'Cars are parked at owners' risk' it no doubt says.

    Is such a disclaimer effective to cancel any legal liability?

    Suppose I park on private land with the owner's permission. Then
    somebody comes along and dumps a haystack in front of my car. Can I
    sue them for blocking my car in? On what grounds? It's not a case of obstructing the public highway or anything similar.

    Theo

    This seems to be the equivalent of seizing your goods, although I couldn't
    say what the legal remedy is in this instance.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From GB@21:1/5 to Theo on Fri Apr 11 17:47:58 2025
    On 09/04/2025 17:59, Theo wrote:
    Roland Perry <roland@perry.uk> wrote:
    I am very surprised there isn't some gadget which cold be deployed to do
    an 'emergency' manual extraction of a vehicle.

    ps How many other vehicles are trapped, or is there just the one?

    Interesting comment from Australia, where they are common: https://www.reddit.com/r/AusProperty/comments/1ebhve0/frequent_car_stacker_issues_as_a_renter/

    "Having been involved in car stacker and automated car park projects the industry is the Wild West.. the installs are sub par of the physical hardware and the control and automation is a joke as well. Both have to be rock solid for them to work and I can guarantee both never are. "

    Seems like failures are not uncommon.

    Eventually they could have turned into these: https://www.bbc.co.uk/news/uk-scotland-edinburgh-east-fife-42789879
    (which did have a manual retrieval system)

    I had a client, who was the UK agent/franchisee for Sky Park. He sent me
    a promotional video, and I gave him an introduction to a big landowner,
    but I never heard that he sold any of the systems.

    One issue was that the lift system was a bottleneck. So, you'd need a
    fairly large car park at ground level, because most of the cars would
    turn up in a short space of time, and you'd need staff to place the cars
    one at a time on the lift. So, what ought to have been a fully automated system, in practice needed a lot of manual intervention.

    The system would have worked well for long term storage, but those
    facilities tend to be in places where land costs are lower, so there's
    no need for a complicated system.






    Theo


    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From GB@21:1/5 to Pamela on Fri Apr 11 18:41:32 2025
    On 11/04/2025 13:07, Pamela wrote:
    On 11:30 10 Apr 2025, Theo said:
    Martin Brown <'''newspam'''@nonad.co.uk> wrote:


    I can't see how the carpark owners can evade their liability here
    apart from by going bust.

    Is there even a contract here? They were delivering in to the address
    (or to a nearby address), the concierge said 'put it in our car park',
    they did. At what point was a contract or even a duty of care formed?
    'Cars are parked at owners' risk' it no doubt says.

    Is such a disclaimer effective to cancel any legal liability?

    This would have been a B2B contract, so there'd be little protection?



    Suppose I park on private land with the owner's permission. Then
    somebody comes along and dumps a haystack in front of my car. Can I
    sue them for blocking my car in? On what grounds? It's not a case of
    obstructing the public highway or anything similar.

    Theo

    This seems to be the equivalent of seizing your goods, although I couldn't say what the legal remedy is in this instance.


    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Roland Perry@21:1/5 to All on Sat Apr 12 06:19:01 2025
    In message <vtbh3t$218qc$3@dont-email.me>, at 17:47:58 on Fri, 11 Apr
    2025, GB <NOTsomeone@microsoft.invalid> remarked:
    I had a client, who was the UK agent/franchisee for Sky Park. He sent
    me a promotional video, and I gave him an introduction to a big
    landowner, but I never heard that he sold any of the systems.

    One issue was that the lift system was a bottleneck. So, you'd need a
    fairly large car park at ground level, because most of the cars would
    turn up in a short space of time, and you'd need staff to place the
    cars one at a time on the lift. So, what ought to have been a fully
    automated system, in practice needed a lot of manual intervention.

    The system would have worked well for long term storage, but those
    facilities tend to be in places where land costs are lower, so there's
    no need for a complicated system.

    If you go to underground car parks in Central London a surprising number
    of the cars are long-term parked (as evidenced by dustsheets etc).
    --
    Roland Perry

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Jethro_uk@21:1/5 to All on Thu Apr 24 10:19:45 2025
    As many here suspected - it's plural: vehicle*s*




    https://www.bbc.co.uk/news/articles/c20z46p0p6jo

    Vehicles trapped in a central London mechanical stacked car park are
    being released after more than two years.

    An email, seen by BBC London, has been sent to vehicle owners by the
    management company for Rathbone Square, CBRE. It said three-hour slots
    would be available from Thursday until 23 May for collections to be facilitated.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)