• Section 75 protection

    From Steve@21:1/5 to All on Wed Jun 4 20:29:41 2025
    We'll soon be having a garden makeover done and it's going to cost
    £11k. If we pay, say, £1k on credit card and the remaining £10k by
    debit card or bank transfer, would we get Section 75 protection if we
    should need it?

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  • From The Todal@21:1/5 to Steve on Wed Jun 4 20:36:19 2025
    On 04/06/2025 20:29, Steve wrote:
    We'll soon be having a garden makeover done and it's going to cost £11k.
    If we pay, say, £1k on credit card and the remaining £10k by debit card
    or bank transfer, would we get Section 75 protection if we should need it?


    Yes.

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  • From Peter Walker@21:1/5 to Steve on Wed Jun 4 20:18:13 2025
    Steve <none@wanted.com> wrote in news:101q6r6$10s9n$1@dont-email.me:

    We'll soon be having a garden makeover done and it's going to cost
    £11k. If we pay, say, £1k on credit card and the remaining £10k by
    debit card or bank transfer, would we get Section 75 protection if we
    should need it?


    For clarity it can be from £100.01 upwards (over £100) although that could
    make your protection scheme and trust profile a bit obvious. Top limit is
    30k so you should be well within those limits.

    I have taken similar Section 75 precautions when buying a car of
    significant value, highly recommended.

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  • From RJH@21:1/5 to Peter Walker on Thu Jun 5 05:24:10 2025
    On 4 Jun 2025 at 21:18:13 BST, Peter Walker wrote:

    Steve <none@wanted.com> wrote in news:101q6r6$10s9n$1@dont-email.me:

    We'll soon be having a garden makeover done and it's going to cost
    ï½£11k. If we pay, say, ï½£1k on credit card and the remaining ï½£10k by
    debit card or bank transfer, would we get Section 75 protection if we
    should need it?


    For clarity it can be from ï½£100.01 upwards (over ï½£100) although that could
    make your protection scheme and trust profile a bit obvious. Top limit is
    30k so you should be well within those limits.

    I have taken similar Section 75 precautions when buying a car of
    significant value, highly recommended.

    I understood that debit card payments are not covered by s.75 - the OP would have to rely on chargeback. Similar, but not a legal protection. For example:

    https://www.money.co.uk/current-accounts/is-debit-card-protection-the-same-as-for-credit-cards


    --
    Cheers, Rob, Sheffield UK

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  • From billy bookcase@21:1/5 to Steve on Thu Jun 5 07:40:09 2025
    "Steve" <none@wanted.com> wrote in message news:101q6r6$10s9n$1@dont-email.me...
    We'll soon be having a garden makeover done and it's going to cost £11k. If we pay,
    say, £1k on credit card and the remaining £10k by debit card or bank transfer, would we
    get Section 75 protection if we should need it?

    Section 75 of the Consumer Credit Act applies only to Credit Cards
    So in this instance only to the first £1k

    Major Debit Cards such as Visa, Mastercard are covered by a
    non-statuary scheme called "Chargeback" which is operated
    through the issuing bank,

    https://www.moneysavingexpert.com/reclaim/visa-mastercard-chargeback/

    Its possibly best check out the details for your particular bank
    just to be sure.



    bb

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  • From Theo@21:1/5 to RJH on Thu Jun 5 10:29:25 2025
    RJH <patchmoney@gmx.com> wrote:
    On 4 Jun 2025 at 21:18:13 BST, Peter Walker wrote:

    Steve <none@wanted.com> wrote in news:101q6r6$10s9n$1@dont-email.me:

    We'll soon be having a garden makeover done and it's going to cost
    ï½£11k. If we pay, say, ï½£1k on credit card and the remaining ï½£10k by >> debit card or bank transfer, would we get Section 75 protection if we
    should need it?


    For clarity it can be from ï½£100.01 upwards (over ï½£100) although that could
    make your protection scheme and trust profile a bit obvious. Top limit is 30k so you should be well within those limits.

    I have taken similar Section 75 precautions when buying a car of significant value, highly recommended.

    I understood that debit card payments are not covered by s.75 - the OP would have to rely on chargeback. Similar, but not a legal protection. For example:

    https://www.money.co.uk/current-accounts/is-debit-card-protection-the-same-as-for-credit-cards

    Yes, but if you make a partial payment with a credit card S.75 covers the
    whole amount up to £30k:

    "The item or service you purchase must be over £100 or under £30,000 to make a
    claim."
    "A Section 75 claim can be for the total cost of your item even if you use
    your credit card for part payment where the cost is £100 or less." https://www.lloydsbank.com/credit-cards/help-and-guidance/section75.html

    Theo

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  • From billy bookcase@21:1/5 to Theo on Thu Jun 5 12:02:58 2025
    "Theo" <theom+news@chiark.greenend.org.uk> wrote in message news:jKm*DJfeA@news.chiark.greenend.org.uk...
    RJH <patchmoney@gmx.com> wrote:
    On 4 Jun 2025 at 21:18:13 BST, Peter Walker wrote:

    Steve <none@wanted.com> wrote in news:101q6r6$10s9n$1@dont-email.me:

    We'll soon be having a garden makeover done and it's going to cost
    ?11k. If we pay, say, ?1k on credit card and the remaining ?10k by
    debit card or bank transfer, would we get Section 75 protection if we
    should need it?


    For clarity it can be from ?100.01 upwards (over ?100) although that could >> > make your protection scheme and trust profile a bit obvious. Top limit is >> > 30k so you should be well within those limits.

    I have taken similar Section 75 precautions when buying a car of
    significant value, highly recommended.

    I understood that debit card payments are not covered by s.75 - the OP would >> have to rely on chargeback. Similar, but not a legal protection. For example:

    https://www.money.co.uk/current-accounts/is-debit-card-protection-the-same-as-for-credit-cards

    Yes, but if you make a partial payment with a credit card S.75 covers the whole amount up to £30k:

    "The item or service you purchase must be over £100 or under £30,000 to make a
    claim."

    "A Section 75 claim can be for the total cost of your item even if you use your credit card for part payment where the cost is £100 or less." https://www.lloydsbank.com/credit-cards/help-and-guidance/section75.html

    So what exactly does the "cost is £100" or less refer to ?


    bb

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  • From Jeff Gaines@21:1/5 to Steve on Thu Jun 5 11:43:14 2025
    On 04/06/2025 in message <101q6r6$10s9n$1@dont-email.me> Steve wrote:

    We'll soon be having a garden makeover done and it's going to cost £11k.
    If we pay, say, £1k on credit card and the remaining £10k by debit card or >bank transfer, would we get Section 75 protection if we should need it?

    I switched bank accounts a year or so ago because I wasn't happy with the service I was getting. I no longer have a cheque book* and just a debit
    card.

    This thread has turned a light on for me. I am missing out on some
    consumer protection by not having a credit card, is it worth getting one
    to get the protection? I would plan to pay it off each month.

    * no cheque book meant no paying in slips. When I got £95 from British Gas
    for a 24 hour power failure it took ages to find a way of paying it in.

    --
    Jeff Gaines Dorset UK
    Those are my principles - and if you don't like them, well, I have others. (Groucho Marx)

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  • From billy bookcase@21:1/5 to billy bookcase on Thu Jun 5 12:28:40 2025
    "billy bookcase" <billy@anon.com> wrote in message news:101rtha$1gk52$1@dont-email.me...

    "Theo" <theom+news@chiark.greenend.org.uk> wrote in message news:jKm*DJfeA@news.chiark.greenend.org.uk...
    RJH <patchmoney@gmx.com> wrote:
    On 4 Jun 2025 at 21:18:13 BST, Peter Walker wrote:

    Steve <none@wanted.com> wrote in news:101q6r6$10s9n$1@dont-email.me:

    We'll soon be having a garden makeover done and it's going to cost
    ?11k. If we pay, say, ?1k on credit card and the remaining ?10k by
    debit card or bank transfer, would we get Section 75 protection if we >>> >> should need it?


    For clarity it can be from ?100.01 upwards (over ?100) although that could
    make your protection scheme and trust profile a bit obvious. Top limit is >>> > 30k so you should be well within those limits.

    I have taken similar Section 75 precautions when buying a car of
    significant value, highly recommended.

    I understood that debit card payments are not covered by s.75 - the OP would
    have to rely on chargeback. Similar, but not a legal protection. For example:

    https://www.money.co.uk/current-accounts/is-debit-card-protection-the-same-as-for-credit-cards

    Yes, but if you make a partial payment with a credit card S.75 covers the
    whole amount up to £30k:

    "The item or service you purchase must be over £100 or under £30,000 to make a
    claim."

    "A Section 75 claim can be for the total cost of your item even if you use >> your credit card for part payment where the cost is £100 or less."
    https://www.lloydsbank.com/credit-cards/help-and-guidance/section75.html

    So what exactly does the "cost is £100" or less refer to ?

    Apologies, I'll rephrase that.

    So if somebody is buying a car for say £ 30,000*, providing they pay £5
    using their LLoyds Bank credit card, they're proitected for the other
    £29,995, regardless of how they pay ?

    Which presumably isn't going to be by Debit Card as that's already
    covered by Chargeback.

    So LLoyds bank are legally obliged via Section 75 of the Consumer Credit
    Act to cough up ? Even if its in cash ?

    Isn't that rather open to abuse, to say the very least ?


    bb

    * Not than an upper limit is actually specified.

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  • From Theo@21:1/5 to billy bookcase on Thu Jun 5 12:54:24 2025
    billy bookcase <billy@anon.com> wrote:
    Apologies, I'll rephrase that.

    So if somebody is buying a car for say £ 30,000*, providing they pay £5 using their LLoyds Bank credit card, they're proitected for the other £29,995, regardless of how they pay ?

    Yes.

    Which presumably isn't going to be by Debit Card as that's already
    covered by Chargeback.

    They can pay the remainder by debit card, bank transfer, cheque, a suitcase
    of used fivers, it doesn't matter.

    Chargeback is not a statutory scheme, it's part of the Visa/Mastercard/... systems. The banks do not have to honour it by law, it is merely a contract term. Therefore there's no obligation to make a chargeback instead of a
    S.75 claim.

    So LLoyds bank are legally obliged via Section 75 of the Consumer Credit
    Act to cough up ? Even if its in cash ?

    Yes.

    Isn't that rather open to abuse, to say the very least ?

    Feel free to take that up with the drafters of the Consumer Credit Act 1974.

    (the original purpose related to goods on hire purchase, in which the goods were partly owned by the consumer and partly by the finance house, based on
    the degree the finance was paid off. This meant that it wasn't necessary to establish the exact equity split of the goods in a claim - if the finance house's proportion was non-zero then they shared liability with the
    supplier)

    * Not than an upper limit is actually specified.

    The £30k limit is specified in the The Consumer Credit (Increase of Monetary Limits) Order 1983 and has remained unchanged since then. In 1974 it was originally £10k.

    Theo

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  • From Theo@21:1/5 to Jeff Gaines on Thu Jun 5 13:00:27 2025
    Jeff Gaines <jgnewsid@outlook.com> wrote:
    This thread has turned a light on for me. I am missing out on some
    consumer protection by not having a credit card, is it worth getting one
    to get the protection? I would plan to pay it off each month.

    Definitely. It gets you more consumer rights than just a debit card.

    However S.75 only applies to items between £100 and £30k - if you are buying something with less than that value then you have to rely on the Visa/Mastercard chargeback scheme (which is really a big stick to beat retailers with, rather than any kind of consumer protection).

    I've had to do S.75 a few times, eg when a certain Irish airline cancelled
    my flight during Covid and completely refused to pay any form of
    compensation. Credit card paid up in full with no hassle.

    Theo

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  • From Steve@21:1/5 to All on Thu Jun 5 13:09:28 2025
    Steve pretended :
    We'll soon be having a garden makeover done and it's going to cost £11k. If we pay, say, £1k on credit card and the remaining £10k by debit card or bank transfer, would we get Section 75 protection if we should need it?

    Thanks very much everyone, that's great.

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  • From Jethro_uk@21:1/5 to Theo on Thu Jun 5 14:30:06 2025
    On Thu, 05 Jun 2025 13:00:27 +0100, Theo wrote:

    Jeff Gaines <jgnewsid@outlook.com> wrote:
    [quoted text muted]

    Definitely. It gets you more consumer rights than just a debit card.

    However S.75 only applies to items between £100 and £30k - if you are buying something with less than that value then you have to rely on the Visa/Mastercard chargeback scheme (which is really a big stick to beat retailers with, rather than any kind of consumer protection).

    Important to note that the £100 has to be for the whole transaction.

    There have been cases where people have bought (say) 5x£25 tickets and
    it's been treated as 5x£25, not £125. So no protection.

    As I discovered when Keith Prowse disappeared.

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  • From Peter Johnson@21:1/5 to theom+news@chiark.greenend.org.uk on Thu Jun 5 16:24:53 2025
    On 05 Jun 2025 10:29:25 +0100 (BST), Theo
    <theom+news@chiark.greenend.org.uk> wrote:


    Yes, but if you make a partial payment with a credit card S.75 covers the >whole amount up to £30k:

    Where people sometimes get caught out is when they buy something, or a
    service, from a private individual who doesn't take credit cards. And
    nowadays it's the work of a moment to set up a bank transfer. (Had
    someone recently pay me £20 for a Facebook Marketplace purchase by
    transfer.)

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