• A cautionary tale of probate and retirement homes

    From Roland Perry@21:1/5 to All on Sun Jul 13 18:23:42 2025
    A friend of a friend is handling the probate (and estate) for her
    deceased aunt.

    In 2018 the aunt bought an assisted living flat from a well known
    national provider, in a prime location in a resort on the north-west. It
    cost £190k. She was very happy living there.

    The aunt passed away in 2021/2 and the executor has been trying to sell
    the flat ever since. Reducing the price step by step, even putting it up
    for auction for £10k reserve, but didn't get any buyers.

    Apparently the main sticking point is the £9k/yr service charges, which
    the estate has had to pay all this time despite no services being
    delivered (apart perhaps from a trivial amount of gardening). And
    prospective residents having to be 70+ yrs old*.

    They've now sold it for £1, not sure to whom, whether a speculator or
    the management company. At least that stops the monthly drain on the
    estate of the management fees.

    The management company also stipulates a 2% percentage commission on all
    sales, and I seriously hope they get sent a cheque for 2p.

    *I'm over 70 and considered making an offer (£2??) to use as a holiday
    home, but the £9k management fees plus council tax, would make it rather expensive. I don't think the rules would allow me to AirBNB it, even
    over 70's.
    --
    Roland Perry

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  • From Jethro_uk@21:1/5 to Roland Perry on Sun Jul 13 17:56:57 2025
    On Sun, 13 Jul 2025 18:23:42 +0100, Roland Perry wrote:

    Apparently the main sticking point is the £9k/yr service charges, which
    the estate has had to pay all this time despite no services being
    delivered (apart perhaps from a trivial amount of gardening). And
    prospective residents having to be 70+ yrs old*.

    So it's a rental, effectively.

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  • From Roger Hayter@21:1/5 to Roland Perry on Sun Jul 13 18:01:29 2025
    On 13 Jul 2025 at 18:23:42 BST, "Roland Perry" <roland@perry.uk> wrote:

    A friend of a friend is handling the probate (and estate) for her
    deceased aunt.

    In 2018 the aunt bought an assisted living flat from a well known
    national provider, in a prime location in a resort on the north-west. It
    cost £190k. She was very happy living there.

    The aunt passed away in 2021/2 and the executor has been trying to sell
    the flat ever since. Reducing the price step by step, even putting it up
    for auction for £10k reserve, but didn't get any buyers.

    Apparently the main sticking point is the £9k/yr service charges, which
    the estate has had to pay all this time despite no services being
    delivered (apart perhaps from a trivial amount of gardening). And
    prospective residents having to be 70+ yrs old*.

    They've now sold it for £1, not sure to whom, whether a speculator or
    the management company. At least that stops the monthly drain on the
    estate of the management fees.

    The management company also stipulates a 2% percentage commission on all sales, and I seriously hope they get sent a cheque for 2p.

    *I'm over 70 and considered making an offer (£2??) to use as a holiday
    home, but the £9k management fees plus council tax, would make it rather expensive. I don't think the rules would allow me to AirBNB it, even
    over 70's.

    This seems to be the high end of the market ruthlessly exploited at the low
    end by "holiday lodge" companies. People would be better advised to avoid specialist accomodation for the elderly and get a small, but accessible, flat with a reasonable service charge and contract with a care agency for any extra services they may need in the future. They may well be getting almost nothing of value for a nine thousand pound service charge. Especiallyl, of course, if they are no longer there.

    --

    Roger Hayter

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  • From Andy Burns@21:1/5 to Roland Perry on Sun Jul 13 19:03:54 2025
    Roland Perry wrote:

    It cost £190k.
    £9k/yr service charges
    So you buy somewhere, and the service charges are 3/4 the cost of a
    mortgage? No thanks.

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  • From Nick Finnigan@21:1/5 to Roland Perry on Sun Jul 13 21:04:59 2025
    On 13/07/2025 18:23, Roland Perry wrote:
    A friend of a friend is handling the probate (and estate) for her deceased aunt.

    In 2018 the aunt bought an assisted living flat from a well known national provider, in a prime location in a resort on the north-west. It cost £190k. She was very happy living there.

    The aunt passed away in 2021/2 and the executor has been trying to sell the flat ever since. Reducing the price step by step, even putting it up for auction for £10k reserve, but didn't get any buyers.

    Apparently the main sticking point is the £9k/yr service charges, which the estate has had to pay all this time despite no services being delivered (apart perhaps from a trivial amount of gardening). And prospective
    residents having to be 70+ yrs old*.

    A national provider does seem to admit that some of their flats with a
    high service charge are almost worthless. (There's one up for auction with
    a £5k reserve).

    https://www.mccarthyandstoneresales.co.uk/search-results/?maxprice=50000

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  • From Theo@21:1/5 to jethro_uk@hotmailbin.com on Sun Jul 13 21:30:16 2025
    Jethro_uk <jethro_uk@hotmailbin.com> wrote:
    On Sun, 13 Jul 2025 18:23:42 +0100, Roland Perry wrote:

    Apparently the main sticking point is the £9k/yr service charges, which the estate has had to pay all this time despite no services being
    delivered (apart perhaps from a trivial amount of gardening). And prospective residents having to be 70+ yrs old*.

    So it's a rental, effectively.

    At least with rentals you can serve notice and leave. Can you do that with
    a retirement flat, or are you lumbered paying the service charges even if
    you write down the flat to zero? Is there a way to hand it back to the freeholder?

    Theo

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  • From Jon Ribbens@21:1/5 to Theo on Sun Jul 13 21:32:01 2025
    On 2025-07-13, Theo <theom+news@chiark.greenend.org.uk> wrote:
    Jethro_uk <jethro_uk@hotmailbin.com> wrote:
    On Sun, 13 Jul 2025 18:23:42 +0100, Roland Perry wrote:
    Apparently the main sticking point is the £9k/yr service charges, which >> > the estate has had to pay all this time despite no services being
    delivered (apart perhaps from a trivial amount of gardening). And
    prospective residents having to be 70+ yrs old*.

    So it's a rental, effectively.

    At least with rentals you can serve notice and leave. Can you do that with
    a retirement flat, or are you lumbered paying the service charges even if
    you write down the flat to zero? Is there a way to hand it back to the freeholder?

    I don't think so, unless they agree.

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  • From nib@21:1/5 to Nick Finnigan on Sun Jul 13 21:19:09 2025
    On 2025-07-13 21:04, Nick Finnigan wrote:
    On 13/07/2025 18:23, Roland Perry wrote:
    A friend of a friend is handling the probate (and estate) for her
    deceased aunt.

    In 2018 the aunt bought an assisted living flat from a well known
    national provider, in a prime location in a resort on the north-west.
    It cost £190k. She was very happy living there.

    The aunt passed away in 2021/2 and the executor has been trying to
    sell the flat ever since. Reducing the price step by step, even
    putting it up for auction for £10k reserve, but didn't get any buyers.

    Apparently the main sticking point is the £9k/yr service charges,
    which the estate has had to pay all this time despite no services
    being delivered (apart perhaps from a trivial amount of gardening).
    And prospective residents having to be 70+ yrs old*.

     A national provider does seem to admit that some of their flats with a high service charge are almost worthless. (There's one up for auction
    with a £5k reserve).

    https://www.mccarthyandstoneresales.co.uk/search-results/?maxprice=50000



    How does assisted-living compare with a care home? A new care home
    they're building here has prices starting from £1700/week (gone up quite
    a bit from my father in 2014 who was paying about £4000/month). Both he
    and my father-in-law spent about 18 months in such, so would be about
    £130,000 spent but no hassle at all post death.

    How much care and assistance do you get for £9000/y? How long do people typically stay in them?

    Cheers,
    nib

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  • From RJH@21:1/5 to Nick Finnigan on Mon Jul 14 07:43:59 2025
    On 13 Jul 2025 at 21:04:59 BST, Nick Finnigan wrote:

    On 13/07/2025 18:23, Roland Perry wrote:
    A friend of a friend is handling the probate (and estate) for her deceased >> aunt.

    In 2018 the aunt bought an assisted living flat from a well known national >> provider, in a prime location in a resort on the north-west. It cost £190k. >> She was very happy living there.

    The aunt passed away in 2021/2 and the executor has been trying to sell the >> flat ever since. Reducing the price step by step, even putting it up for
    auction for £10k reserve, but didn't get any buyers.

    Apparently the main sticking point is the £9k/yr service charges, which the >> estate has had to pay all this time despite no services being delivered
    (apart perhaps from a trivial amount of gardening). And prospective
    residents having to be 70+ yrs old*.

    A national provider does seem to admit that some of their flats with a
    high service charge are almost worthless. (There's one up for auction with
    a £5k reserve).

    https://www.mccarthyandstoneresales.co.uk/search-results/?maxprice=50000

    Service charges up to £10,000. Plus lease charges. As mentioned up-thread, these home sales are now effectively rentals, with very little capital value. And I suppose if considered as such, a not outrageous option. They certainly look very presentable.

    Might this sort of enerprise be open to a resident takeover, Right to Manage style?

    https://www.lease-advice.org/advice-guide/right-manage/

    --
    Cheers, Rob, Sheffield UK

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  • From RJH@21:1/5 to Roland Perry on Mon Jul 14 07:36:42 2025
    On 13 Jul 2025 at 18:23:42 BST, Roland Perry wrote:

    A friend of a friend is handling the probate (and estate) for her
    deceased aunt.

    In 2018 the aunt bought an assisted living flat from a well known
    national provider, in a prime location in a resort on the north-west. It
    cost £190k. She was very happy living there.

    The aunt passed away in 2021/2 and the executor has been trying to sell
    the flat ever since. Reducing the price step by step, even putting it up
    for auction for £10k reserve, but didn't get any buyers.

    Apparently the main sticking point is the £9k/yr service charges, which
    the estate has had to pay all this time despite no services being
    delivered (apart perhaps from a trivial amount of gardening). And
    prospective residents having to be 70+ yrs old*.

    They've now sold it for £1, not sure to whom, whether a speculator or
    the management company. At least that stops the monthly drain on the
    estate of the management fees.

    The management company also stipulates a 2% percentage commission on all sales, and I seriously hope they get sent a cheque for 2p.

    *I'm over 70 and considered making an offer (£2??) to use as a holiday
    home, but the £9k management fees plus council tax, would make it rather expensive. I don't think the rules would allow me to AirBNB it, even
    over 70's.

    A very similar experience here in Sheffield. A friend's mum bought a major brand retirement home, 2 bed flat in a good area. Serviced communal areas and
    a 24 hour warden, about 40 flats in the complex. £200,000 about 10 years ago. Service charges have crept up - about £8k/pa. Sold a few months ago for £30,000.


    --
    Cheers, Rob, Sheffield UK

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  • From Serena Blanchflower@21:1/5 to All on Mon Jul 14 12:00:47 2025
    On 13/07/2025 18:56, Jethro_uk wrote:
    On Sun, 13 Jul 2025 18:23:42 +0100, Roland Perry wrote:

    Apparently the main sticking point is the £9k/yr service charges, which
    the estate has had to pay all this time despite no services being
    delivered (apart perhaps from a trivial amount of gardening). And
    prospective residents having to be 70+ yrs old*.

    So it's a rental, effectively.


    But with a, typically, six-figure sum to pay up front, some of which may
    be reclaimed if you, or your executor, are able to resell it.

    --
    Best wishes, Serena
    Dreaming, I dreamt that life was all joy. Waking, I found that life
    demands service. Serving, I found that joy is in service.
    (Rabindranath Tagore)

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  • From GB@21:1/5 to Roland Perry on Mon Jul 14 13:29:26 2025
    On 13/07/2025 18:23, Roland Perry wrote:
    A friend of a friend is handling the probate (and estate) for her
    deceased aunt.

    In 2018 the aunt bought an assisted living flat from a well known
    national provider, in a prime location in a resort on the north-west. It
    cost £190k. She was very happy living there.

    That's what I hear about these places. It's just the heirs that are unhappy!





    The aunt passed away in 2021/2 and the executor has been trying to sell
    the flat ever since. Reducing the price step by step, even putting it up
    for auction for £10k reserve, but didn't get any buyers.

    Apparently the main sticking point is the £9k/yr service charges, which
    the estate has had to pay all this time despite no services being
    delivered (apart perhaps from a trivial amount of gardening). And
    prospective residents having to be 70+ yrs old*.

    They've now sold it for £1, not sure to whom, whether a speculator or
    the management company. At least that stops the monthly drain on the
    estate of the management fees.

    The management company also stipulates a 2% percentage commission on all sales, and I seriously hope they get sent a cheque for 2p.

    Are you sure it's not 2% for each year of ownership? So, it could be far
    more than 2p. Maybe, as much as 30 or 40p.







    *I'm over 70 and considered making an offer (£2??) to use as a holiday
    home, but the £9k management fees plus council tax, would make it rather expensive. I don't think the rules would allow me to AirBNB it, even
    over 70's.

    --- SoupGate-Win32 v1.05
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  • From GB@21:1/5 to nib on Mon Jul 14 13:05:09 2025
    On 13/07/2025 21:19, nib wrote:
    On 2025-07-13 21:04, Nick Finnigan wrote:
    On 13/07/2025 18:23, Roland Perry wrote:
    A friend of a friend is handling the probate (and estate) for her
    deceased aunt.

    In 2018 the aunt bought an assisted living flat from a well known
    national provider, in a prime location in a resort on the north-west.
    It cost £190k. She was very happy living there.

    The aunt passed away in 2021/2 and the executor has been trying to
    sell the flat ever since. Reducing the price step by step, even
    putting it up for auction for £10k reserve, but didn't get any buyers.

    Apparently the main sticking point is the £9k/yr service charges,
    which the estate has had to pay all this time despite no services
    being delivered (apart perhaps from a trivial amount of gardening).
    And prospective residents having to be 70+ yrs old*.

      A national provider does seem to admit that some of their flats with
    a high service charge are almost worthless. (There's one up for
    auction with a £5k reserve).

    https://www.mccarthyandstoneresales.co.uk/search-results/?maxprice=50000



    How does assisted-living compare with a care home? A new care home
    they're building here has prices starting from £1700/week (gone up quite
    a bit from my father in 2014 who was paying about £4000/month). Both he
    and my father-in-law spent about 18 months in such, so would be about £130,000 spent but no hassle at all post death.

    There can be a notice period of a month or two. Obviously, unless
    clairvoyant, you can't give notice, so there's a month or two's fees to
    pay after death.




    How much care and assistance do you get for £9000/y? How long do people typically stay in them?

    Cheers,
    nib



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  • From Pamela@21:1/5 to Roland Perry on Mon Jul 14 15:08:12 2025
    On 18:23 13 Jul 2025, Roland Perry said:

    A friend of a friend is handling the probate (and estate) for her
    deceased aunt.

    In 2018 the aunt bought an assisted living flat from a well known
    national provider, in a prime location in a resort on the north-west.
    It cost £190k. She was very happy living there.

    The aunt passed away in 2021/2 and the executor has been trying to
    sell the flat ever since. Reducing the price step by step, even
    putting it up for auction for £10k reserve, but didn't get any
    buyers.

    Apparently the main sticking point is the £9k/yr service charges,
    which the estate has had to pay all this time despite no services
    being delivered (apart perhaps from a trivial amount of gardening).
    And prospective residents having to be 70+ yrs old*.

    They've now sold it for £1, not sure to whom, whether a speculator or
    the management company. At least that stops the monthly drain on the
    estate of the management fees.

    The management company also stipulates a 2% percentage commission on
    all sales, and I seriously hope they get sent a cheque for 2p.

    *I'm over 70 and considered making an offer (£2??) to use as a
    holiday home, but the £9k management fees plus council tax, would
    make it rather expensive. I don't think the rules would allow me to
    AirBNB it, even over 70's.

    According to this link, change may soon be on the way to require service charges to bear some resemblence to the actual cost, if this doesn't get stymied by some new hurdle.

    https://www.gov.uk/government/news/millions-of-leaseholders-backed-with- strengthened-rights

    Via switching on measures in the Leasehold and Freehold Reform Act 2024.

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  • From GB@21:1/5 to Roger Hayter on Mon Jul 14 13:13:00 2025
    On 13/07/2025 19:01, Roger Hayter wrote:

    This seems to be the high end of the market ruthlessly exploited at the low end by "holiday lodge" companies. People would be better advised to avoid specialist accomodation for the elderly and get a small, but accessible, flat with a reasonable service charge and contract with a care agency for any extra
    services they may need in the future. They may well be getting almost nothing of value for a nine thousand pound service charge. Especiallyl, of course, if they are no longer there.


    The parents in law of my daughter were very happy in the assisted living
    flat they bought. Service charges were very heavy, but they liked the facilities, and they made friends with the other residents. It worked
    very well for them.

    Financially, of course, it was a bit of a disaster. The monthly charges
    were high (but nothing like a nursing home). But, as Roland says, the
    children have been stuck with an unsaleable flat, instead of the
    perfectly saleable house they lived in previously.

    I have heard that it's sometimes possible to rent ones of these flats,
    which would definitely be my preferred route.

    --- SoupGate-Win32 v1.05
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  • From Serena Blanchflower@21:1/5 to nib on Mon Jul 14 12:29:29 2025
    On 13/07/2025 21:19, nib wrote:
    On 2025-07-13 21:04, Nick Finnigan wrote:
    On 13/07/2025 18:23, Roland Perry wrote:
    A friend of a friend is handling the probate (and estate) for her
    deceased aunt.

    In 2018 the aunt bought an assisted living flat from a well known
    national provider, in a prime location in a resort on the north-west.
    It cost £190k. She was very happy living there.

    The aunt passed away in 2021/2 and the executor has been trying to
    sell the flat ever since. Reducing the price step by step, even
    putting it up for auction for £10k reserve, but didn't get any buyers.

    Apparently the main sticking point is the £9k/yr service charges,
    which the estate has had to pay all this time despite no services
    being delivered (apart perhaps from a trivial amount of gardening).
    And prospective residents having to be 70+ yrs old*.

      A national provider does seem to admit that some of their flats with
    a high service charge are almost worthless. (There's one up for
    auction with a £5k reserve).

    https://www.mccarthyandstoneresales.co.uk/search-results/?maxprice=50000



    How does assisted-living compare with a care home? A new care home
    they're building here has prices starting from £1700/week (gone up quite
    a bit from my father in 2014 who was paying about £4000/month). Both he
    and my father-in-law spent about 18 months in such, so would be about £130,000 spent but no hassle at all post death.


    There's a huge difference between them. In assisted-living, you won't generally have any personal care included in the charges, although there
    may be an in-house care agency that you can employ if you need care and
    choose to use them. The service charge for assisted living will include cleaning all the communal areas but won't, typically, include cleaning
    the individual flats although you may be able to employ their cleaners.
    In a care home, all personal care, cleaning, and laundry will be
    included in the basic charges.

    Some assisted-living places have a cafeteria / restaurant, but meals
    won't be included in your standard charges while, in a care home, meals, sometimes including wine, will be included. Most care homes have
    various activities and even outings laid on, which are included in the
    standard charges. In assisted-living, anything like this will be paid
    for, and probably organised, by the participants.

    In an assisted-living development, the warden may well check in on
    people, at intervals, to make sure they're OK and is the first port of
    call in an emergency. If residents have fall alarms, it would probably
    be the warden who was called if that was triggered.

    Some assisted-living places are definitely marketed to people who are
    still active and have facilities such as tennis courts and swimming
    pools and club-rooms for various activities. Think of the place
    described by Richard Osman in his Thursday Murder Club books; I
    understand that was based on the place his mother lived. Trouble with
    these places is that, as you get older and frailer, you'll still be
    paying for the facilities you can no longer use. At the same time,
    you'll find yourself having to pay for additional care and support which
    isn't covered by the fees.


    How much care and assistance do you get for £9000/y? How long do people typically stay in them?

    Some people stay a considerable time. They generally have a minimum age
    of only 55, and some people opt for them because they'll be easy to lock
    up and leave while the owners are on the long holidays they've planned
    for their retirement. Those residents may well be there for decades.

    --
    Best wishes, Serena
    Just when I was getting used to yesterday, along came today.

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  • From Serena Blanchflower@21:1/5 to RJH on Mon Jul 14 12:34:40 2025
    On 14/07/2025 08:36, RJH wrote:
    On 13 Jul 2025 at 18:23:42 BST, Roland Perry wrote:

    A friend of a friend is handling the probate (and estate) for her
    deceased aunt.

    In 2018 the aunt bought an assisted living flat from a well known
    national provider, in a prime location in a resort on the north-west. It
    cost £190k. She was very happy living there.

    The aunt passed away in 2021/2 and the executor has been trying to sell
    the flat ever since. Reducing the price step by step, even putting it up
    for auction for £10k reserve, but didn't get any buyers.

    Apparently the main sticking point is the £9k/yr service charges, which
    the estate has had to pay all this time despite no services being
    delivered (apart perhaps from a trivial amount of gardening). And
    prospective residents having to be 70+ yrs old*.

    They've now sold it for £1, not sure to whom, whether a speculator or
    the management company. At least that stops the monthly drain on the
    estate of the management fees.

    The management company also stipulates a 2% percentage commission on all
    sales, and I seriously hope they get sent a cheque for 2p.

    *I'm over 70 and considered making an offer (£2??) to use as a holiday
    home, but the £9k management fees plus council tax, would make it rather
    expensive. I don't think the rules would allow me to AirBNB it, even
    over 70's.

    A very similar experience here in Sheffield. A friend's mum bought a major brand retirement home, 2 bed flat in a good area. Serviced communal areas and a 24 hour warden, about 40 flats in the complex. £200,000 about 10 years ago.
    Service charges have crept up - about £8k/pa. Sold a few months ago for £30,000.



    It's not always that bad. There's a two-bed apartment, run by one of
    the major chains, on the market near here, and shown as Sold Subject to Contract, listed at £450K, with maintenance charges pushing £6K. Mind
    you, that's a significant drop in the price since it was built, about
    ten years ago. IIRC, they were well over £500K, maybe over £600K, when
    new.

    --
    Best wishes, Serena
    She generally gave herself very good advice, (though she very seldom
    followed it). (Lewis Carroll)

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From GB@21:1/5 to RJH on Mon Jul 14 13:26:31 2025
    On 14/07/2025 08:43, RJH wrote:
    On 13 Jul 2025 at 21:04:59 BST, Nick Finnigan wrote:

    On 13/07/2025 18:23, Roland Perry wrote:
    A friend of a friend is handling the probate (and estate) for her deceased >>> aunt.

    In 2018 the aunt bought an assisted living flat from a well known national >>> provider, in a prime location in a resort on the north-west. It cost £190k.
    She was very happy living there.

    The aunt passed away in 2021/2 and the executor has been trying to sell the >>> flat ever since. Reducing the price step by step, even putting it up for >>> auction for £10k reserve, but didn't get any buyers.

    Apparently the main sticking point is the £9k/yr service charges, which the
    estate has had to pay all this time despite no services being delivered
    (apart perhaps from a trivial amount of gardening). And prospective
    residents having to be 70+ yrs old*.

    A national provider does seem to admit that some of their flats with a
    high service charge are almost worthless. (There's one up for auction with >> a £5k reserve).

    https://www.mccarthyandstoneresales.co.uk/search-results/?maxprice=50000

    Service charges up to £10,000. Plus lease charges. As mentioned up-thread, these home sales are now effectively rentals, with very little capital value. And I suppose if considered as such, a not outrageous option. They certainly look very presentable.

    Might this sort of enerprise be open to a resident takeover, Right to Manage style?

    Would that help? The service charge levels are high primarily because a
    lot of services are being provided.

    There'll be at least one manager on site 24 hours.

    There are (usually) extensive common parts owned by the freeholder and effectively rented to the residents.

    The one I looked round had a large laundry room, free for residents, and
    that needs paying for.

    The building was clean, and kept in very good order.

    RTM is only worthwhile if the resident leaseholders can run it far more efficiently.


    https://www.lease-advice.org/advice-guide/right-manage/


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  • From nib@21:1/5 to All on Mon Jul 14 20:19:53 2025
    On 2025-07-14 13:05, GB wrote:
    On 13/07/2025 21:19, nib wrote:
    On 2025-07-13 21:04, Nick Finnigan wrote:
    On 13/07/2025 18:23, Roland Perry wrote:
    A friend of a friend is handling the probate (and estate) for her
    deceased aunt.

    In 2018 the aunt bought an assisted living flat from a well known
    national provider, in a prime location in a resort on the north-
    west. It cost £190k. She was very happy living there.

    The aunt passed away in 2021/2 and the executor has been trying to
    sell the flat ever since. Reducing the price step by step, even
    putting it up for auction for £10k reserve, but didn't get any buyers. >>>>
    Apparently the main sticking point is the £9k/yr service charges,
    which the estate has had to pay all this time despite no services
    being delivered (apart perhaps from a trivial amount of gardening).
    And prospective residents having to be 70+ yrs old*.

      A national provider does seem to admit that some of their flats
    with a high service charge are almost worthless. (There's one up for
    auction with a £5k reserve).

    https://www.mccarthyandstoneresales.co.uk/search-results/?maxprice=50000 >>>


    How does assisted-living compare with a care home? A new care home
    they're building here has prices starting from £1700/week (gone up
    quite a bit from my father in 2014 who was paying about £4000/month).
    Both he and my father-in-law spent about 18 months in such, so would
    be about £130,000 spent but no hassle at all post death.

    There can be a notice period of a month or two. Obviously, unless clairvoyant, you can't give notice, so there's a month or two's fees to
    pay after death.
    ...

    We must have had a good one! We had to clear the room quickly and then
    got back the unused part of the current month's fee plus the deposit!

    nib

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  • From Roland Perry@21:1/5 to All on Tue Jul 15 08:51:43 2025
    In message <1052s8c$3d69f$2@dont-email.me>, at 13:13:00 on Mon, 14 Jul
    2025, GB <NOTsomeone@microsoft.invalid> remarked:
    On 13/07/2025 19:01, Roger Hayter wrote:

    This seems to be the high end of the market ruthlessly exploited at
    the low end by "holiday lodge" companies. People would be better
    advised to avoid specialist accomodation for the elderly and get a
    small, but accessible, flat with a reasonable service charge and
    contract with a care agency for any extra services they may need in
    the future. They may well be getting almost nothing of value for a
    nine thousand pound service charge. Especiallyl, of course, if they
    are no longer there.


    The parents in law of my daughter were very happy in the assisted
    living flat they bought. Service charges were very heavy, but they
    liked the facilities, and they made friends with the other residents.
    It worked very well for them.

    Financially, of course, it was a bit of a disaster. The monthly charges
    were high (but nothing like a nursing home). But, as Roland says, the >children have been stuck with an unsaleable flat, instead of the
    perfectly saleable house they lived in previously.

    I have heard that it's sometimes possible to rent ones of these flats,
    which would definitely be my preferred route.

    My late mother was lucky to be able to rent an assisted living flat for
    the last few years of her life. She was very happy there.

    The only issues we had were having to vacate the place promptly (the
    rent was due even if unoccupied) and the T&C specified they'd completely redecorate and re-carpet [at our expense, obviously] even if it wasn't necessary.
    --
    Roland Perry

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  • From Roland Perry@21:1/5 to All on Tue Jul 15 08:48:12 2025
    In message <ioE*wxqhA@news.chiark.greenend.org.uk>, at 21:30:16 on Sun,
    13 Jul 2025, Theo <theom+news@chiark.greenend.org.uk> remarked:
    Jethro_uk <jethro_uk@hotmailbin.com> wrote:
    On Sun, 13 Jul 2025 18:23:42 +0100, Roland Perry wrote:

    Apparently the main sticking point is the £9k/yr service charges, which
    the estate has had to pay all this time despite no services being
    delivered (apart perhaps from a trivial amount of gardening). And
    prospective residents having to be 70+ yrs old*.

    So it's a rental, effectively.

    At least with rentals you can serve notice and leave. Can you do that with
    a retirement flat, or are you lumbered paying the service charges even if
    you write down the flat to zero? Is there a way to hand it back to the >freeholder?

    The freeholder will list it "For Sale", acting a bit like an estate
    agent. It's not clear if they do that with much enthusiasm as their
    primary aim to build more flats elsewhere to sell at ~200k each.

    But while the owner (or their estate) is on the deeds, then the
    management charges are still due.
    --
    Roland Perry

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  • From Roland Perry@21:1/5 to All on Tue Jul 15 08:53:39 2025
    In message <10513hc$1dkfe$6@dont-email.me>, at 21:04:59 on Sun, 13 Jul
    2025, Nick Finnigan <nix@genie.co.uk> remarked:
    On 13/07/2025 18:23, Roland Perry wrote:
    A friend of a friend is handling the probate (and estate) for her
    deceased aunt.
    In 2018 the aunt bought an assisted living flat from a well known >>national provider, in a prime location in a resort on the north-west.
    It cost £190k. She was very happy living there.
    The aunt passed away in 2021/2 and the executor has been trying to
    sell the flat ever since. Reducing the price step by step, even
    putting it up for auction for £10k reserve, but didn't get any buyers.
    Apparently the main sticking point is the £9k/yr service charges,
    which the estate has had to pay all this time despite no services
    being delivered (apart perhaps from a trivial amount of gardening).
    And prospective residents having to be 70+ yrs old*.

    A national provider does seem to admit that some of their flats with a
    high service charge are almost worthless. (There's one up for auction
    with a £5k reserve).

    https://www.mccarthyandstoneresales.co.uk/search-results/?maxprice=50000

    The problem is they don't tell that to people with an average of five
    years to live, when parting them from £200k to buy one of them new.
    --
    Roland Perry

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  • From Roland Perry@21:1/5 to All on Tue Jul 15 08:57:53 2025
    In message <mdiiltFgvgeU1@mid.individual.net>, at 21:19:09 on Sun, 13
    Jul 2025, nib <news@ingram-bromley.co.uk> remarked:

    How does assisted-living compare with a care home? A new care home
    they're building here has prices starting from £1700/week (gone up
    quite a bit from my father in 2014 who was paying about £4000/month).
    Both he and my father-in-law spent about 18 months in such, so would be
    about £130,000 spent but no hassle at all post death.

    How much care and assistance do you get for £9000/y? How long do people >typically stay in them?

    You get the usual alarm-pulls, with someone onsite to respond. They also
    come in once a day to bathe the resident, and run a canteen (meals are
    extra) or deliver those meals to the room. There's a couple of spare
    flats for relatives to stay when visiting, and various "activities"
    organised which residents generally find very useful.

    It's less face-to-face than a classic care home, which is more like
    living on a very posh hospital ward.
    --
    Roland Perry

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  • From Roland Perry@21:1/5 to All on Tue Jul 15 09:03:37 2025
    In message <1052t1n$3d69f$3@dont-email.me>, at 13:26:31 on Mon, 14 Jul
    2025, GB <NOTsomeone@microsoft.invalid> remarked:
    A national provider does seem to admit that some of their flats with a >>> high service charge are almost worthless. (There's one up for auction with >>> a £5k reserve).

    https://www.mccarthyandstoneresales.co.uk/search-results/?maxprice=50000

    Service charges up to £10,000. Plus lease charges. As mentioned >>up-thread, these home sales are now effectively rentals, with very
    little capital value. And I suppose if considered as such, a not >>outrageous option. They certainly look very presentable.

    Might this sort of enerprise be open to a resident takeover, Right
    to Manage style?

    Would that help? The service charge levels are high primarily because a
    lot of services are being provided.

    There'll be at least one manager on site 24 hours.

    In theory, but one such development I'm aware of has been without a
    permanent manager most of its ten years existence "can't get the staff,
    Guv", and makes do with a temporary manager doing about 20hrs a week.

    Obviously(sic) the residents don't get a discount on the management
    charges.

    There are (usually) extensive common parts owned by the freeholder and >effectively rented to the residents.

    The one I looked round had a large laundry room, free for residents,
    and that needs paying for.

    The building was clean, and kept in very good order.

    Yes, these things are provided, but it doesn't cost typically 20x £9k to
    clean a few corridors and fix the lift if it breaks.
    --
    Roland Perry

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  • From Roland Perry@21:1/5 to All on Tue Jul 15 08:45:39 2025
    In message <1050s19$1geqj$7@dont-email.me>, at 17:56:57 on Sun, 13 Jul
    2025, Jethro_uk <jethro_uk@hotmailbin.com> remarked:
    On Sun, 13 Jul 2025 18:23:42 +0100, Roland Perry wrote:

    Apparently the main sticking point is the £9k/yr service charges, which
    the estate has had to pay all this time despite no services being
    delivered (apart perhaps from a trivial amount of gardening). And
    prospective residents having to be 70+ yrs old*.

    So it's a rental, effectively.

    No, it's proper owner-occupied. But with strings (and quite high
    management fees).
    --
    Roland Perry

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  • From Roland Perry@21:1/5 to All on Tue Jul 15 09:06:37 2025
    In message <1052t76$3d69f$4@dont-email.me>, at 13:29:26 on Mon, 14 Jul
    2025, GB <NOTsomeone@microsoft.invalid> remarked:

    The management company also stipulates a 2% percentage commission on
    all sales, and I seriously hope they get sent a cheque for 2p.

    Are you sure it's not 2% for each year of ownership? So, it could be
    far more than 2p. Maybe, as much as 30 or 40p.

    It's simply a tax on the sale, which they claim is to cover their legal
    costs regarding the transfer of lease, although *if* one was sold for
    £100k, their legal costs wouldn't be anywhere near £2k.
    --
    Roland Perry

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  • From GB@21:1/5 to Roland Perry on Tue Jul 15 10:43:54 2025
    On 15/07/2025 09:06, Roland Perry wrote:
    In message <1052t76$3d69f$4@dont-email.me>, at 13:29:26 on Mon, 14 Jul
    2025, GB <NOTsomeone@microsoft.invalid> remarked:

     The management company also stipulates a 2% percentage commission on
    all  sales, and I seriously hope they get sent a cheque for 2p.

    Are you sure it's not 2% for each year of ownership? So, it could be
    far more than 2p. Maybe, as much as 30 or 40p.

    It's simply a tax on the sale, which they claim is to cover their legal
    costs regarding the transfer of lease, although *if* one was sold for
    £100k, their legal costs wouldn't be anywhere near £2k.


    Interesting. Some of the 'retirement villages' now offer what they term 'deferred service charges', which are collected as a percentage of the
    sale price. Typically, 1 or 2% for each year of ownership.

    I suppose, in a way, that's positive, as they must expect sale prices to
    be rather higher than £1.

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  • From billy bookcase@21:1/5 to Roland Perry on Tue Jul 15 09:28:56 2025
    "Roland Perry" <roland@perry.uk> wrote in message news:hlhTtZBeu+coFAtZ@perry.uk...
    A friend of a friend is handling the probate (and estate) for her deceased aunt.

    In 2018 the aunt bought an assisted living flat from a well known national provider, in
    a prime location in a resort on the north-west. It cost £190k. She was very happy
    living there.

    The aunt passed away in 2021/2 and the executor has been trying to sell the flat ever
    since. Reducing the price step by step, even putting it up for auction for £10k
    reserve, but didn't get any buyers.

    Apparently the main sticking point is the £9k/yr service charges, which the estate has
    had to pay all this time despite no services being delivered (apart perhaps from a
    trivial amount of gardening). And prospective residents having to be 70+ yrs old*.

    They've now sold it for £1, not sure to whom, whether a speculator or the management
    company. At least that stops the monthly drain on the estate of the management fees.

    The management company also stipulates a 2% percentage commission on all sales, and I
    seriously hope they get sent a cheque for 2p.

    *I'm over 70 and considered making an offer (£2??) to use as a holiday home, but the
    £9k management fees plus council tax, would make it rather expensive. I don't think the
    rules would allow me to AirBNB it, even over 70's.


    Just a general point; that it's often a bad idea to buy/invest in
    anything, time shares, static mobiles, retirement flats, commemorative
    plates or coins, barrels of whiskey, etc., etc, where there's is not
    already a healthy and thriving "secondary market", already in existence.
    And to possibly buy on there, or at least compare prices.

    As otherwise purchasers are often paying 50% or more for the glossy
    brochure promises of the original promoters; and very little else.

    Same as with new cars; only much worse,


    bb

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  • From RJH@21:1/5 to All on Tue Jul 15 11:49:11 2025
    On 14 Jul 2025 at 13:26:31 BST, GB wrote:

    On 14/07/2025 08:43, RJH wrote:
    On 13 Jul 2025 at 21:04:59 BST, Nick Finnigan wrote:

    On 13/07/2025 18:23, Roland Perry wrote:
    A friend of a friend is handling the probate (and estate) for her deceased >>>> aunt.

    In 2018 the aunt bought an assisted living flat from a well known national >>>> provider, in a prime location in a resort on the north-west. It cost £190k.
    She was very happy living there.

    The aunt passed away in 2021/2 and the executor has been trying to sell the
    flat ever since. Reducing the price step by step, even putting it up for >>>> auction for £10k reserve, but didn't get any buyers.

    Apparently the main sticking point is the £9k/yr service charges, which the
    estate has had to pay all this time despite no services being delivered >>>> (apart perhaps from a trivial amount of gardening). And prospective
    residents having to be 70+ yrs old*.

    A national provider does seem to admit that some of their flats with a >>> high service charge are almost worthless. (There's one up for auction with >>> a £5k reserve).

    https://www.mccarthyandstoneresales.co.uk/search-results/?maxprice=50000

    Service charges up to £10,000. Plus lease charges. As mentioned up-thread, >> these home sales are now effectively rentals, with very little capital value.
    And I suppose if considered as such, a not outrageous option. They certainly >> look very presentable.

    Might this sort of enerprise be open to a resident takeover, Right to Manage >> style?

    Would that help? The service charge levels are high primarily because a
    lot of services are being provided.

    There'll be at least one manager on site 24 hours.

    There are (usually) extensive common parts owned by the freeholder and effectively rented to the residents.

    The one I looked round had a large laundry room, free for residents, and
    that needs paying for.

    The building was clean, and kept in very good order.


    True. It does depend on the overheads. At a glance, though, it does look prohibitive. I'd guess that by now enough disgruntled residents (or more
    likely their heirs) have tried to drill down on this and got nowhere.

    RTM is only worthwhile if the resident leaseholders can run it far more efficiently.


    There is that. And without wishing to stereotype unduly, they might not want
    to be bothered with the hassle. It's more likely to be the heirs who have a financial interest. And getting them organised . . . well, herding cats
    springs to mind.


    --
    Cheers, Rob, Sheffield UK

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  • From Andy Burns@21:1/5 to Martin Harran on Tue Jul 15 15:33:39 2025
    Martin Harran wrote:

    If flats elsewhere with presumably similar arrangements can sell at
    £200K, why is your friend's one so hard to get rid of at a greatly
    reduced price?
    North/South divide?

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  • From GB@21:1/5 to Andy Burns on Tue Jul 15 16:44:22 2025
    On 15/07/2025 15:33, Andy Burns wrote:
    Martin Harran wrote:

    If flats elsewhere with presumably similar arrangements can sell at
    £200K, why is your friend's one so hard to get rid of at a greatly
    reduced price?
    North/South divide?



    In London, the retirement flats are sold new for much more. So, the
    owners still take a pasting, but there's still some value left?

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  • From GB@21:1/5 to RJH on Tue Jul 15 16:40:48 2025
    On 15/07/2025 12:49, RJH wrote:

    There is that. And without wishing to stereotype unduly, they might not want to be bothered with the hassle. It's more likely to be the heirs who have a financial interest. And getting them organised . . . well, herding cats springs to mind.


    Yes, really, any parents who buy one of these flats need to face up to
    the fact that they are disinheriting their offspring to a significant
    degree. Perhaps, they need to have that conversation, so the kids can
    come to terms with it.

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  • From Theo@21:1/5 to NOTsomeone@microsoft.invalid on Wed Jul 16 13:37:58 2025
    GB <NOTsomeone@microsoft.invalid> wrote:
    On 15/07/2025 15:33, Andy Burns wrote:
    Martin Harran wrote:

    If flats elsewhere with presumably similar arrangements can sell at
    £200K, why is your friend's one so hard to get rid of at a greatly
    reduced price?
    North/South divide?



    In London, the retirement flats are sold new for much more. So, the
    owners still take a pasting, but there's still some value left?

    It seems the purchasers are sucked in by the marketing from the large
    company that develops such properties. They are likely to see those adverts in prominent places that the ordinary reseller of a property on the secondary market can't reach.

    Those adverts mention the sales price, and the purchasers compare it with freehold prices on the local market and think they're getting a fair deal.
    The service charges are not mentioned. They are probably cash buyers so
    they don't need to undergo a mortgage check, which would highlight the
    impact of service charges on ability to pay the mortgage.

    Those purchasers are likely not keyed into the local rental market as to how the service charges compare with a rental (which has a purchase price of
    £0). (Also rentals often come with unhelpful T&C like the chance of
    eviction)

    So they see:
    £500k upfront
    £500k 'equity'

    when it's actually
    £500k upfront
    £9k pa rent
    £0 equity on resale (worst case)

    against a rental
    £0 upfront
    £12k pa rent
    £0 equity

    and they don't do the calculus. Or they do, but they don't care what
    happens to their heirs.

    A very nice little earner for the company involved.

    Theo

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  • From GB@21:1/5 to Theo on Wed Jul 16 17:28:35 2025
    On 16/07/2025 13:37, Theo wrote:

    and they don't do the calculus. Or they do, but they don't care what
    happens to their heirs.

    I think they have been sold the benefits for them, which are quite considerable. Many, many elderly folk are dead scared of being put in a
    home, and these assisted living flats do offer the hope that they can
    avoid it.

    Besides that, Homes round here cost £2k per week. So, there's that to consider.




    A very nice little earner for the company involved.

    Theo


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  • From Roland Perry@21:1/5 to All on Wed Jul 16 18:31:47 2025
    In message <a1mc7k9b1hq4ucm3qr26ddc4ico24njekp@4ax.com>, at 14:37:56 on
    Tue, 15 Jul 2025, Martin Harran <martinharran@gmail.com> remarked:
    On Tue, 15 Jul 2025 08:48:12 +0100, Roland Perry <roland@perry.uk>
    wrote:

    In message <ioE*wxqhA@news.chiark.greenend.org.uk>, at 21:30:16 on Sun,
    13 Jul 2025, Theo <theom+news@chiark.greenend.org.uk> remarked:
    Jethro_uk <jethro_uk@hotmailbin.com> wrote:
    On Sun, 13 Jul 2025 18:23:42 +0100, Roland Perry wrote:

    Apparently the main sticking point is the £9k/yr service charges, which >>>> > the estate has had to pay all this time despite no services being
    delivered (apart perhaps from a trivial amount of gardening). And
    prospective residents having to be 70+ yrs old*.

    So it's a rental, effectively.

    At least with rentals you can serve notice and leave. Can you do that with >>>a retirement flat, or are you lumbered paying the service charges even if >>>you write down the flat to zero? Is there a way to hand it back to the >>>freeholder?

    The freeholder will list it "For Sale", acting a bit like an estate
    agent. It's not clear if they do that with much enthusiasm as their
    primary aim to build more flats elsewhere to sell at ~200k each.

    If flats elsewhere with presumably similar arrangements can sell at
    £200K, why is your friend's one so hard to get rid of at a greatly
    reduced price?

    Because it's not "new and shiny" and it doesn't have well trained
    salesmen convincing them it's the best thing since sliced bread. Just
    your run of the mill couldn't give a damn estate agents (who having seen
    this scenario over and over again have convinced themselves such flats
    will never sell, so are wasting their time).
    --
    Roland Perry

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  • From Theo@21:1/5 to Roland Perry on Wed Jul 16 21:08:39 2025
    Roland Perry <roland@perry.uk> wrote:
    Because it's not "new and shiny" and it doesn't have well trained
    salesmen convincing them it's the best thing since sliced bread. Just
    your run of the mill couldn't give a damn estate agents (who having seen
    this scenario over and over again have convinced themselves such flats
    will never sell, so are wasting their time).

    And because such new flats are marketed via the freeholder not an estate
    agent they don't appear on Rightmove, which is the first place many people looking to move might go to see what's available in a given area.
    But the new builds do.

    The second hand ones are instead listed in the freeholder's disused
    lavatory where you can find them if you know to look for them.

    Another little wheeze. A certain large housebuilder of these things says
    'we don't make a penny from service charges'. But it doesn't prevent them selling on the freehold to somebody who does. Apparently this was their business model before 2010, so the older properties are more significantly affected.

    Theo

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  • From Roland Perry@21:1/5 to All on Thu Jul 17 10:53:05 2025
    In message <loE*XgGhA@news.chiark.greenend.org.uk>, at 21:08:39 on Wed,
    16 Jul 2025, Theo <theom+news@chiark.greenend.org.uk> remarked:
    Roland Perry <roland@perry.uk> wrote:
    Because it's not "new and shiny" and it doesn't have well trained
    salesmen convincing them it's the best thing since sliced bread. Just
    your run of the mill couldn't give a damn estate agents (who having seen
    this scenario over and over again have convinced themselves such flats
    will never sell, so are wasting their time).

    And because such new flats are marketed via the freeholder not an estate >agent they don't appear on Rightmove,

    OK so they don't.

    which is the first place many people looking to move might go to see
    what's available in a given area. But the new builds do.

    But now they suddenly do! Please explain.

    The second hand ones are instead listed in the freeholder's disused
    lavatory where you can find them if you know to look for them.

    They are on Rightmove.

    Another little wheeze. A certain large housebuilder of these things says
    'we don't make a penny from service charges'. But it doesn't prevent them >selling on the freehold to somebody who does. Apparently this was their >business model before 2010, so the older properties are more significantly >affected.

    If the development has had a vacancy for the live-in manager for several
    years, then of course they are making money, because they don't reduce
    the service charge to compensate. Similarly, when a flat becomes vacant,
    they still want 100% of the service charge, even though the vast
    majority of what that service charge funds*, is un-used.

    *Believe it or not, one of the more visible services is 'changing your lightbulbs', which I think residents are prohibited from doing
    themselves, although most probably couldn't anyway. Now that they are
    likely to be low-energy bulbs, they only need changing very
    occasionally, anyway.
    --
    Roland Perry

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  • From GB@21:1/5 to Roland Perry on Thu Jul 17 11:01:47 2025
    On 17/07/2025 10:53, Roland Perry wrote:


    If the development has had a vacancy for the live-in manager for several years, then of course they are making money, because they don't reduce
    the service charge to compensate. Similarly, when a flat becomes vacant,
    they still want 100% of the service charge, even though the vast
    majority of what that service charge funds*, is un-used.

    Surely, the service charges are based on what is actually spent?








    *Believe it or not, one of the more visible services is 'changing your lightbulbs', which I think residents are prohibited from doing
    themselves, although most probably couldn't anyway. Now that they are
    likely to be low-energy bulbs, they only need changing very
    occasionally, anyway.

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  • From Roland Perry@21:1/5 to All on Thu Jul 17 15:31:14 2025
    In message <105ahmb$19v2t$2@dont-email.me>, at 11:01:47 on Thu, 17 Jul
    2025, GB <NOTsomeone@microsoft.invalid> remarked:
    On 17/07/2025 10:53, Roland Perry wrote:

    If the development has had a vacancy for the live-in manager for
    several years, then of course they are making money, because they
    don't reduce the service charge to compensate. Similarly, when a flat >>becomes vacant, they still want 100% of the service charge, even
    though the vast majority of what that service charge funds*, is un-used.

    Surely, the service charges are based on what is actually spent?

    The charge to each resident is fixed (a bit like Council Tax), a number seemingly plucked out of the air. It has nothing at all to do with how
    many services each resident consumes (or in the case of an empty flat,
    can't possibly consume).
    --
    Roland Perry

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