In February we splashed out on a rice cooker [...]
The cooker has started to miss out part of the process, namely the boiling phase, and the cooking cycle finishes in only 40min resulting in
undercooked rice.
There are no adjustments or reset facilities for the cooking cycles
In February we splashed out on a rice cooker, bought via Amazon. We use
it for cooking brown rice, which on this cooker is 1hr automatic
process, although it can process other forms of rice as well as foods
such as porridge.
The cooker has started to miss out part of the process, namely the
boiling phase, and the cooking cycle finishes in only 40min resulting in undercooked rice.
There are no adjustments or reset facilities for the cooking cycles, so
in less than six months the machine, costing circa £100, is now useless
for the purpose it was bought for.
In the ‘Orders’ section of my Amazon account, it unhelpfully states that the returns window closed in March, but has a link to the
supplier/importer web site.
As far as dealing with this now defective item, I would have thought
that my contract was with Amazon, and they should deal with this as an
item that has become defective in a short period of time.
If I had bought this item from a shop, that is where I would take the
cooker for refund or replacement, and I would not expect to be fobbed
off with a suggestion I contact the supplier/importer.
My question is: what is my legal redress for the premature failure of
this item, and with what entity does that lie?
TIA for any comments on this issue.
On Tue, 29 Jul 2025 08:04:26 +0000, Spike wrote:
In February we splashed out on a rice cooker, bought via Amazon. We use
it for cooking brown rice, which on this cooker is 1hr automatic
process, although it can process other forms of rice as well as foods
such as porridge.
The cooker has started to miss out part of the process, namely the
boiling phase, and the cooking cycle finishes in only 40min resulting in
undercooked rice.
There are no adjustments or reset facilities for the cooking cycles, so
in less than six months the machine, costing circa £100, is now useless
for the purpose it was bought for.
In the ‘Orders’ section of my Amazon account, it unhelpfully states that >> the returns window closed in March, but has a link to the
supplier/importer web site.
As far as dealing with this now defective item, I would have thought
that my contract was with Amazon, and they should deal with this as an
item that has become defective in a short period of time.
If I had bought this item from a shop, that is where I would take the
cooker for refund or replacement, and I would not expect to be fobbed
off with a suggestion I contact the supplier/importer.
My question is: what is my legal redress for the premature failure of
this item, and with what entity does that lie?
TIA for any comments on this issue.
Seems there is a legal question and a practical one.
The practical one is to involve your card provider in requesting a chargeback. This tends to get the attention of the vendor.
The legal one is that faults emerging in less than six months are taken
to be a fault with the goods in law.
Anecdotally, whenever I have engaged with Amazon customer service they
have always resolved the issue in the chat.
On 29 Jul 2025 at 12:01:31 BST, "Jethro_uk" <jethro_uk@hotmailbin.com> wrote:
Anecdotally, whenever I have engaged with Amazon customer service they
have always resolved the issue in the chat.
That has been my experience. There is no automatic button to take things forward, one needs go contact customer services by chat or phone.
In February we splashed out on a rice cooker, bought via Amazon. We use it for cooking brown rice, which on this cooker is 1hr automatic process, although it can process other forms of rice as well as foods such as porridge.
My question is: what is my legal redress for the premature failure of this item, and with what entity does that lie?
TIA for any comments on this issue.
Roger Hayter <roger@hayter.org> wrote:
On 29 Jul 2025 at 12:01:31 BST, "Jethro_uk" <jethro_uk@hotmailbin.com>
wrote:
Anecdotally, whenever I have engaged with Amazon customer service
they have always resolved the issue in the chat.
That has been my experience. There is no automatic button to take
things forward, one needs go contact customer services by chat or
phone.
Expect the operative in Manila or wherever to try to fob you off as it's outside the returns window (which is maybe relevant in the USA but not
here). Insist on your UK legal rights.
On Tue, 29 Jul 2025 08:04:26 +0000, Spike wrote:
In February we splashed out on a rice cooker, bought via Amazon. We
use it for cooking brown rice, which on this cooker is 1hr automatic
process, although it can process other forms of rice as well as
foods such as porridge.
The cooker has started to miss out part of the process, namely the
boiling phase, and the cooking cycle finishes in only 40min
resulting in undercooked rice.
There are no adjustments or reset facilities for the cooking cycles,
so in less than six months the machine, costing circa £100, is now
useless for the purpose it was bought for.
In the ‘Orders’ section of my Amazon account, it unhelpfully
states that the returns window closed in March, but has a link to
the supplier/importer web site.
As far as dealing with this now defective item, I would have thought
that my contract was with Amazon, and they should deal with this as
an item that has become defective in a short period of time.
If I had bought this item from a shop, that is where I would take
the cooker for refund or replacement, and I would not expect to be
fobbed off with a suggestion I contact the supplier/importer.
My question is: what is my legal redress for the premature failure
of this item, and with what entity does that lie?
TIA for any comments on this issue.
Seems there is a legal question and a practical one.
The practical one is to involve your card provider in requesting a chargeback. This tends to get the attention of the vendor.
The legal one is that faults emerging in less than six months are
taken to be a fault with the goods in law.
Anecdotally, whenever I have engaged with Amazon customer service
they have always resolved the issue in the chat.
On Tue, 29 Jul 2025 08:04:26 +0000, Spike wrote:
In February we splashed out on a rice cooker, bought via Amazon. We use
it for cooking brown rice, which on this cooker is 1hr automatic
process, although it can process other forms of rice as well as foods
such as porridge.
The cooker has started to miss out part of the process, namely the
boiling phase, and the cooking cycle finishes in only 40min resulting in
undercooked rice.
There are no adjustments or reset facilities for the cooking cycles, so
in less than six months the machine, costing circa £100, is now useless
for the purpose it was bought for.
In the ‘Orders’ section of my Amazon account, it unhelpfully states that >> the returns window closed in March, but has a link to the
supplier/importer web site.
As far as dealing with this now defective item, I would have thought
that my contract was with Amazon, and they should deal with this as an
item that has become defective in a short period of time.
If I had bought this item from a shop, that is where I would take the
cooker for refund or replacement, and I would not expect to be fobbed
off with a suggestion I contact the supplier/importer.
My question is: what is my legal redress for the premature failure of
this item, and with what entity does that lie?
TIA for any comments on this issue.
Seems there is a legal question and a practical one.
The practical one is to involve your card provider in requesting a chargeback. This tends to get the attention of the vendor.
The legal one is that faults emerging in less than six months are taken
to be a fault with the goods in law.
Anecdotally, whenever I have engaged with Amazon customer service they
have always resolved the issue in the chat.
My question is: what is my legal redress for the premature failure of this >item, and with what entity does that lie?
Spike wrote:
In February we splashed out on a rice cooker [...]
The cooker has started to miss out part of the process, namely the boiling >> phase, and the cooking cycle finishes in only 40min resulting in
undercooked rice.
There are no adjustments or reset facilities for the cooking cycles
Does it work on a timer, or does it use a magnet/spring to "know" when
it's done?
In February we splashed out on a rice cooker, bought via Amazon. We use it for cooking brown rice, which on this cooker is 1hr automatic process, although it can process other forms of rice as well as foods such as porridge.
The cooker has started to miss out part of the process, namely the boiling phase, and the cooking cycle finishes in only 40min resulting in
undercooked rice.
There are no adjustments or reset facilities for the cooking cycles, so in less than six months the machine, costing circa £100, is now useless for
the purpose it was bought for.
In the 'Orders' section of my Amazon account, it unhelpfully states that
the returns window closed in March, but has a link to the supplier/importer web site.
As far as dealing with this now defective item, I would have thought that
my contract was with Amazon, and they should deal with this as an item that has become defective in a short period of time.
If I had bought this item from a shop, that is where I would take the
cooker for refund or replacement, and I would not expect to be fobbed off with a suggestion I contact the supplier/importer.
My question is: what is my legal redress for the premature failure of this item, and with what entity does that lie?
TIA for any comments on this issue.
Andy Burns wrote:Do they still sell this type?
Does it work on a timer, or does it use a magnet/spring to "know" when
it's done?
It has ‘fuzzy logic AI’ <unsmiley>
In February we splashed out on a rice cooker, bought via Amazon. We use it for cooking brown rice, which on this cooker is 1hr automatic process, although it can process other forms of rice as well as foods such as porridge.
The cooker has started to miss out part of the process, namely the boiling phase, and the cooking cycle finishes in only 40min resulting in
undercooked rice.
There are no adjustments or reset facilities for the cooking cycles, so in less than six months the machine, costing circa £100, is now useless for
the purpose it was bought for.
In the ‘Orders’ section of my Amazon account, it unhelpfully states that the returns window closed in March, but has a link to the supplier/importer web site.
As far as dealing with this now defective item, I would have thought that
my contract was with Amazon, and they should deal with this as an item that has become defective in a short period of time.
If I had bought this item from a shop, that is where I would take the
cooker for refund or replacement, and I would not expect to be fobbed off with a suggestion I contact the supplier/importer.
My question is: what is my legal redress for the premature failure of this item, and with what entity does that lie?
TIA for any comments on this issue.
Spike wrote:
Andy Burns wrote:Do they still sell this type?
Does it work on a timer, or does it use a magnet/spring to "know" when
it's done?
It has ‘fuzzy logic AI’ <unsmiley>
<https://youtu.be/RSTNhvDGbYI>
"Spike" <aero.spike@mail.com> wrote in message news:merdkaFcemeU1@mid.individual.net...
In February we splashed out on a rice cooker, bought via Amazon. We use it >> for cooking brown rice, which on this cooker is 1hr automatic process,
although it can process other forms of rice as well as foods such as
porridge.
The cooker has started to miss out part of the process, namely the boiling >> phase, and the cooking cycle finishes in only 40min resulting in
undercooked rice.
There are no adjustments or reset facilities for the cooking cycles, so in >> less than six months the machine, costing circa Ģ100, is now useless for
the purpose it was bought for.
In the 'Orders' section of my Amazon account, it unhelpfully states that
the returns window closed in March, but has a link to the supplier/importer >> web site.
As far as dealing with this now defective item, I would have thought that
my contract was with Amazon, and they should deal with this as an item that >> has become defective in a short period of time.
If I had bought this item from a shop, that is where I would take the
cooker for refund or replacement, and I would not expect to be fobbed off
with a suggestion I contact the supplier/importer.
My question is: what is my legal redress for the premature failure of this >> item, and with what entity does that lie?
TIA for any comments on this issue.
Unlike with their own sales, all sales/contracts made with retailers
*via* Amazon Marketplace are with those retailers.
Which is much the same, as with items bought on Ebay.
Basically like Ebay, Amazon act as intermediaries for so many questionable products, that if they were to offer an *easy* returns policy on any of
that went wrong within say just less than six months, as in your case
they would probably go bust,
And price is immaterial in this regard. As the possibility of something
going wrong, will be most likely be related to how *cheaply* it was made,
for the price. Whether it cost Ģ5, or Ģ500
bb
On 29/07/2025 09:04 AM, Spike wrote:
In February we splashed out on a rice cooker, bought via Amazon. We use it >> for cooking brown rice, which on this cooker is 1hr automatic process,
although it can process other forms of rice as well as foods such as
porridge.
The cooker has started to miss out part of the process, namely the boiling >> phase, and the cooking cycle finishes in only 40min resulting in
undercooked rice.
There are no adjustments or reset facilities for the cooking cycles, so in >> less than six months the machine, costing circa £100, is now useless for
the purpose it was bought for.
In the ‘Orders’ section of my Amazon account, it unhelpfully states that >> the returns window closed in March, but has a link to the supplier/importer >> web site.
As far as dealing with this now defective item, I would have thought that
my contract was with Amazon, and they should deal with this as an item that >> has become defective in a short period of time.
If I had bought this item from a shop, that is where I would take the
cooker for refund or replacement, and I would not expect to be fobbed off
with a suggestion I contact the supplier/importer.
My question is: what is my legal redress for the premature failure of this >> item, and with what entity does that lie?
TIA for any comments on this issue.
Did you buy it directly from Amazon? Or from a seller who uses Amazon's services to sell, collect the money, etc?
My experience is that it splits over a year about half to Amazon and the
rest to other sellers.
On 29/07/2025 in message <merdkaFcemeU1@mid.individual.net> Spike wrote:
My question is: what is my legal redress for the premature failure of this >> item, and with what entity does that lie?
The Amazon return Window tends to be a slightly enhanced DSR right, after that you are expected to use the manufacturer's guarantee.
Was it an Amazon purchase or a Market Place purchase?
In February we splashed out on a rice cooker, bought via Amazon. We use
it for cooking brown rice, which on this cooker is 1hr automatic
process, although it can process other forms of rice as well as foods
such as porridge.
The cooker has started to miss out part of the process, namely the
boiling phase, and the cooking cycle finishes in only 40min resulting in undercooked rice.
There are no adjustments or reset facilities for the cooking cycles, so
in less than six months the machine, costing circa £100, is now useless
for the purpose it was bought for.
In the ‘Orders’ section of my Amazon account, it unhelpfully states that the returns window closed in March, but has a link to the
supplier/importer web site.
As far as dealing with this now defective item, I would have thought
that my contract was with Amazon, and they should deal with this as an
item that has become defective in a short period of time.
If I had bought this item from a shop, that is where I would take the
cooker for refund or replacement, and I would not expect to be fobbed
off with a suggestion I contact the supplier/importer.
My question is: what is my legal redress for the premature failure of
this item, and with what entity does that lie?
TIA for any comments on this issue.
Spike <aero.spike@mail.com> wrote:
In February we splashed out on a rice cooker, bought via Amazon. We use it >> for cooking brown rice, which on this cooker is 1hr automatic process,
although it can process other forms of rice as well as foods such as
porridge.
[…]
My question is: what is my legal redress for the premature failure of this >> item, and with what entity does that lie?
TIA for any comments on this issue.
Many thanks to all who replied.
When I finally found where the chat option was, it was only a few moments
to describe the problem, and I was immediately offered a full refund and Royal Mail collection scheduled for tomorrow.
I had kept the original packaging, so putting together the return was easy.
The only problem now is what to replace it with…
On 29/07/2025 02:42 PM, Spike wrote:
Spike <aero.spike@mail.com> wrote:
In February we splashed out on a rice cooker, bought via Amazon. We use it >>> for cooking brown rice, which on this cooker is 1hr automatic process,
although it can process other forms of rice as well as foods such as
porridge.
[…]
My question is: what is my legal redress for the premature failure of this >>> item, and with what entity does that lie?
TIA for any comments on this issue.
Many thanks to all who replied.
When I finally found where the chat option was, it was only a few moments
to describe the problem, and I was immediately offered a full refund and
Royal Mail collection scheduled for tomorrow.
I had kept the original packaging, so putting together the return was easy. >>
The only problem now is what to replace it with…
That's great. Well done.
Do Amazon do a Bosch rice-cooker? Never had a problem with any of their stuff.
Just checked... they do not.
As might be expected, I’m on the lookout for a replacement rice cooker. Unfortunately, it would seem that the one I chose, which developed a mind
of its own (AI, eh?), was just what I wanted. It looks like, in a triumph
of hope over experience, I’ll replace it with the same make and model. Its 5mm-thick ceramic pot is impressive, the (touch button) controls easy to
use, it cooks rice for up to four in a number of cooking styles, it can
cook other foods such as porridge or soups, and its footprint isn’t dominant. Fingers crossed…
In February we splashed out on a rice cooker, bought via Amazon. We use it >for cooking brown rice, which on this cooker is 1hr automatic process, >although it can process other forms of rice as well as foods such as >porridge.
The cooker has started to miss out part of the process, namely the boiling >phase, and the cooking cycle finishes in only 40min resulting in
undercooked rice.
There are no adjustments or reset facilities for the cooking cycles, so in >less than six months the machine, costing circa £100, is now useless for
the purpose it was bought for.
In the ‘Orders’ section of my Amazon account, it unhelpfully states that >the returns window closed in March,
but has a link to the supplier/importer web site.
As far as dealing with this now defective item, I would have thought that
my contract was with Amazon, and they should deal with this as an item that >has become defective in a short period of time.
If I had bought this item from a shop, that is where I would take the
cooker for refund or replacement, and I would not expect to be fobbed off >with a suggestion I contact the supplier/importer.
My question is: what is my legal redress for the premature failure of this >item, and with what entity does that lie?
TIA for any comments on this issue.
In case push comes to shove, could I get a chargeback for something just under £100? Never done this before…
Spike <aero.spike@mail.com> wrote:
In case push comes to shove, could I get a chargeback for something just
under £100? Never done this before…
A chargeback yes, a Section 75 claim no. Chargebacks are a discretionary scheme operated by Amex, Visa and Mastercard and don't have lower limits on the transaction value AFAIK. Section 75 claims are a statutory requirement but only for credit cards and only for items costing £100-£30k (including if
you part pay with a credit card).
https://www.financial-ombudsman.org.uk/consumers/complaints-can-help/credit-borrowing-money/goods-services-bought-credit
Theo
Theo <theom+news@chiark.greenend.org.uk> wrote:
Spike <aero.spike@mail.com> wrote:
In case push comes to shove, could I get a chargeback for something just >>> under £100? Never done this before…
A chargeback yes, a Section 75 claim no. Chargebacks are a discretionary
scheme operated by Amex, Visa and Mastercard and don't have lower limits on >> the transaction value AFAIK. Section 75 claims are a statutory requirement >> but only for credit cards and only for items costing £100-£30k (including if
you part pay with a credit card).
https://www.financial-ombudsman.org.uk/consumers/complaints-can-help/credit-borrowing-money/goods-services-bought-credit
Theo
Thanks for the info. As mentioned earlier, once I’d found the chat line the process for return and refund was easy and quick, and I can’t fault it. However, if I need to go the chargeback route as the result of a future purchase, having that info will be a great help.
In case nobody else has mentioned it, there's a Guardian review of rice cookers today. It never occurred to me to get one but maybe they are now fashionable.
https://www.theguardian.com/thefilter/2025/mar/14/best-rice-cooker
On Thu, 31 Jul 2025 22:24:47 +0100, The Todal <the_todal@icloud.com>
wrote:
On 31/07/2025 10:36, Spike wrote:
Theo <theom+news@chiark.greenend.org.uk> wrote:
Spike <aero.spike@mail.com> wrote:
In case push comes to shove, could I get a chargeback for something just >>>>> under £100? Never done this before…
A chargeback yes, a Section 75 claim no. Chargebacks are a discretionary >>>> scheme operated by Amex, Visa and Mastercard and don't have lower limits on
the transaction value AFAIK. Section 75 claims are a statutory requirement
but only for credit cards and only for items costing £100-£30k (including if
you part pay with a credit card).
https://www.financial-ombudsman.org.uk/consumers/complaints-can-help/credit-borrowing-money/goods-services-bought-credit
Theo
Thanks for the info. As mentioned earlier, once I’d found the chat line the
process for return and refund was easy and quick, and I can’t fault it. >>> However, if I need to go the chargeback route as the result of a future
purchase, having that info will be a great help.
In case nobody else has mentioned it, there's a Guardian review of rice
cookers today. It never occurred to me to get one but maybe they are now
fashionable.
They are one of those things that seem an unnecessary gimmick until
you actually use them. The big advantage I find is being able to get
on with other things without having to keep an eye on a boiling
saucepan.
A similar gadget is an egg boiler. I bought one as it was only a fiver
or so in Aldi thinking it was worth trying but likely something else
to gather dust on the kitchen shelf. I use it all the time, again
saves keeping an eye a boiling saucepan.
On 31/07/2025 10:36, Spike wrote:
Theo <theom+news@chiark.greenend.org.uk> wrote:
Spike <aero.spike@mail.com> wrote:
In case push comes to shove, could I get a chargeback for something just >>>> under £100? Never done this before…
A chargeback yes, a Section 75 claim no. Chargebacks are a discretionary >>> scheme operated by Amex, Visa and Mastercard and don't have lower limits on >>> the transaction value AFAIK. Section 75 claims are a statutory requirement
but only for credit cards and only for items costing £100-£30k (including if
you part pay with a credit card).
https://www.financial-ombudsman.org.uk/consumers/complaints-can-help/credit-
borrowing-money/goods-services-bought-credit
Theo
Thanks for the info. As mentioned earlier, once I’d found the chat line the
process for return and refund was easy and quick, and I can’t fault it.
However, if I need to go the chargeback route as the result of a future
purchase, having that info will be a great help.
In case nobody else has mentioned it, there's a Guardian review of rice cookers
today. It never occurred to me to get one but maybe they are now fashionable.
https://www.theguardian.com/thefilter/2025/mar/14/best-rice-cooker
On 31/07/2025 22:24, The Todal wrote:
On 31/07/2025 10:36, Spike wrote:
Theo <theom+news@chiark.greenend.org.uk> wrote:
Spike <aero.spike@mail.com> wrote:
In case push comes to shove, could I get a chargeback for something just >>>>> under £100? Never done this before…
A chargeback yes, a Section 75 claim no. Chargebacks are a discretionary >>>> scheme operated by Amex, Visa and Mastercard and don't have lower limits on
the transaction value AFAIK. Section 75 claims are a statutory requirement
but only for credit cards and only for items costing £100-£30k (including if
you part pay with a credit card).
https://www.financial-ombudsman.org.uk/consumers/complaints-can-help/credit-
borrowing-money/goods-services-bought-credit
Theo
Thanks for the info. As mentioned earlier, once I’d found the chat line the >>> process for return and refund was easy and quick, and I can’t fault it.
However, if I need to go the chargeback route as the result of a future
purchase, having that info will be a great help.
In case nobody else has mentioned it, there's a Guardian review of rice cookers
today. It never occurred to me to get one but maybe they are now fashionable.
https://www.theguardian.com/thefilter/2025/mar/14/best-rice-cooker
I have one that goes in the microwave, not the one in the review, but similar, >though it mainly gets used for other things.
The problem with all these clever gadgets is finding space to keep them, so it >has to be the ones you know you will use a lot that you get.
On 01/08/2025 10:43, Martin Harran wrote:
On Thu, 31 Jul 2025 22:24:47 +0100, The Todal <the_todal@icloud.com>
wrote:
On 31/07/2025 10:36, Spike wrote:
Theo <theom+news@chiark.greenend.org.uk> wrote:
Spike <aero.spike@mail.com> wrote:
In case push comes to shove, could I get a chargeback for
something just
under £100? Never done this before…
A chargeback yes, a Section 75 claim no. Chargebacks are a
discretionary
scheme operated by Amex, Visa and Mastercard and don't have lower
limits on
the transaction value AFAIK. Section 75 claims are a statutory
requirement
but only for credit cards and only for items costing £100-£30k
(including if
you part pay with a credit card).
https://www.financial-ombudsman.org.uk/consumers/complaints-can-help/credit-borrowing-money/goods-services-bought-credit
Theo
Thanks for the info. As mentioned earlier, once I’d found the chat
line the
process for return and refund was easy and quick, and I can’t fault it. >>>> However, if I need to go the chargeback route as the result of a future >>>> purchase, having that info will be a great help.
In case nobody else has mentioned it, there's a Guardian review of rice
cookers today. It never occurred to me to get one but maybe they are now >>> fashionable.
They are one of those things that seem an unnecessary gimmick until
you actually use them. The big advantage I find is being able to get
on with other things without having to keep an eye on a boiling
saucepan.
Years ago I saw a tv cook demonstrate ghow to cook rice in asaucepan - appropriate quantities of rice and water( less water than boil for a
length of time), lid on pan, bring to boil, simmer for 5 minutes, turn
off heat and leave to stand for 10 ( longer times for brown rice), water
all absorbed, rice ready to fluff.
Done that ever since when I use the
hob,and no problem as usually cooking something else to go with the rice.>
A similar gadget is an egg boiler. I bought one as it was only a fiver
or so in Aldi thinking it was worth trying but likely something else
to gather dust on the kitchen shelf. I use it all the time, again
saves keeping an eye a boiling saucepan.
That on the other hand sounds useful, but can you get one that does just
a couple of eggs? Amazon seems to have larger ones.
On 01/08/2025 11:53 AM, kat wrote:
On 01/08/2025 10:43, Martin Harran wrote:
On Thu, 31 Jul 2025 22:24:47 +0100, The Todal <the_todal@icloud.com>
wrote:
On 31/07/2025 10:36, Spike wrote:
Theo <theom+news@chiark.greenend.org.uk> wrote:
Spike <aero.spike@mail.com> wrote:
In case push comes to shove, could I get a chargeback for
something just
under £100? Never done this before…
A chargeback yes, a Section 75 claim no. Chargebacks are a
discretionary
scheme operated by Amex, Visa and Mastercard and don't have lower
limits on
the transaction value AFAIK. Section 75 claims are a statutory
requirement
but only for credit cards and only for items costing £100-£30k
(including if
you part pay with a credit card).
https://www.financial-ombudsman.org.uk/consumers/complaints-can-help/ >>>>>> credit-borrowing-money/goods-services-bought-credit
Theo
Thanks for the info. As mentioned earlier, once I’d found the chat >>>>> line the
process for return and refund was easy and quick, and I can’t fault it. >>>>> However, if I need to go the chargeback route as the result of a future >>>>> purchase, having that info will be a great help.
In case nobody else has mentioned it, there's a Guardian review of rice >>>> cookers today. It never occurred to me to get one but maybe they are now >>>> fashionable.
They are one of those things that seem an unnecessary gimmick until
you actually use them. The big advantage I find is being able to get
on with other things without having to keep an eye on a boiling
saucepan.
Years ago I saw a tv cook demonstrate ghow to cook rice in asaucepan -
appropriate quantities of rice and water( less water than boil for a
length of time), lid on pan, bring to boil, simmer for 5 minutes, turn
off heat and leave to stand for 10 ( longer times for brown rice), water
all absorbed, rice ready to fluff.
Delia Smith?
I saw her cook plain boiled rice with no stirring, no disturbance of any kind and the rice turned out perfect.
The forst step she performed was to put a litte sunflower oil (I expect olive oil would do the job) to the pan, then add half a cup of rice to the oil, swirling it around so that each grain was given a light coating of the oil. Then
add a full cup of cold water to the rice. Then simmer the whole thing for some
minutes until all the water had been absornbed or boiled away.
I tried it the next day - results: perfection.
She was at pains to point out, several times, that there was to be no stirring,
as it is that which releases the starch from the rice grains and makes it go into clumps.
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